HomeMy WebLinkAboutResolution No. 73460 0
RESOLUTION NO. 7346
A RESOLUTION OF THE CITY COUNCIL OF THE
CITY OF AZUSA AMENDING THE JOB SPECIFI-
CATIONS FOR CONSUMER SERVICE MANAGER
THE CITY COUNCIL OF THE CITY OF AZUSA DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. The job specifications for the classifica-
tion of Consumer Service Manager are hereby amended to read in
accordance with Exhibit A attached hereto and incorporated herein
by reference.
SECTION 2. This Resolution shall become effective
immediately.
SECTION 3. The City Clerk shall certify to the
adoption of this Resolution.
ADOPTED AND APPROVED THIS 17th day of October, 1983.
. u..
I HEREBY CERTIFY that the foregoing Resolution was
duly adopted by the City Council of the City of Azusa at a regular
meeting hereof held on the 17th day of October, 1983, by the
following vote of Council:
AYES: COUNCILMEMBERS:
NOES: COUNCILMEMBERS:
ABSENT: COUNCILMEMBERS:
CXTY CLERK `
CRUZ, LATTA, MOSES
NONE
NONE
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CONSUMER SERVICE MANAGER
JOB SUMMARY
CITY OF AZUSA
(Exhibit A)
Date Adopted:
Under general direction - plans and supervises the customer operations; financial
record keeping and reporting; and the computerized billing, computing, collecting,
meter reading and control activities of the electric and water utilities. Plans
billing procedures and new work systems in the Consumer Service Division. Acts as
general administrative assistant to the Utility Director; and assumes and performs
related responsibilities and duties as required.
Representative Duties
Responsible for all the meter reading, computerized billing, customer records, finan-
cial record keeping and reporting activities of the Consumer Services Division.
Supervises the transfer, computing, and billing processes in the preparation of elec-
tric, water, and special billings. Recommends, assists in developing, installs and
supervises the control systems between the Consumer Service Division and Finance
Department. Recommends the use of accounting and record processing equipment systems
and programs. Supervises the preparation of, or prepares all financial reports made
from the Consumer Service Division, including those to the Public Utilities Commission,
State Water Rights Board, San Gabriel Valley and Municipal Water District, the Water -
master, and the City Council; including annual budget, profit and loss statements,
monthly financial statements, and cost accounting reports. Supervises the posting of
entries to and balances of the cash book and the consumer deposit fund. Signs checks
on the revolving consumer deposit fund, in conjunction with the City Treasurer. Con-
fers with superiors in connection with policies and problems of the commercial activi-
ties. Gives out information to the public. Supervises training of new personnel.
Organizational Responsibilities
The Consumer Service Manager is a one -position class reporting directly to the Utility
Director, and supervising the functions and activities of the Consumer Service Division,
including office and field personnel.
QUALIFICATIONS GUIDE
Training and Experience
A.A. Degree or equivalent. Bachelor's degree or master's degree desirable.
Five years of increasingly responsible experience in utility office procedures, and
utility billings including computerized billing systems; with at least two years in a
supervisory position.
Practical training and experience in developing electronic data processing or other
systems and programs appropriate for automatic billing equipment or computers is
highly desirable.
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CITY OF AZUSA
CONSUMER SERVICE MANAGER
Knowledge and Abilities
Thorough knowledge of accounting, bookkeeping, financial, customer, and clerical
record keeping procedures, as applied to utility commercial activities; modern office
methods, bookkeeping and automatic data processing equipment, systems, and programming;
good knowledge of the principles of accounting, cost accounting, budgeting, office
administration, personnel management, training, and supervision.
Ability to plan and maintain an even flow of work under heavy workloads and pressures;
plan and direct the work of a large office staff; plan and revise commercial office
procedure, including the use of new equipment, systems, and programs; integrate the
record keeping functions of both electric and water utilities; work cooperatively with
the Finance Department in developing and systematizing effective billing and other
financial record keeping programs; cooperate with other city departments; prepare
reports and make public presentations as required.
Skills
Operate various types of bookkeeping, billing, and calculating machines.
Familiarity with electronic data processing, programming and procedures.
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