HomeMy WebLinkAboutResolution No. 7536RESOLUTION NO. 7536
A RESOLUTION OF THE CITY COUNCIL OF THE
CITY OF AZUSA AMENDING THE JOB SPECIFI-
CATIONS FOR SWITCHBOARD OPERATOR/RECEPTIONIST
THE CITY COUNCIL OF THE CITY OF AZUSA DOES HEREBY
RESOLVE AS FOLLOWS:
SECTION 1. The job specifications for the classifi-
cation of Switchboard Operator/Receptionist are hereby amended
to read in accordance with the provisions of Exhibit A attached
hereto and incorporated herein by reference.
SECTION 2. This Resolution shall become effective
immediately.
SECTION 3. The City Clerk shall certify to the
adoption of this Resolution.
ADOPTED AND APPROVED this 6th day of August, 1984.
N. , PAR WE
I HEREBY CERTIFY that the foregoing Resolution was
duly adopted by the City Council of the City of Azusa at a
regular meeting thereof held on the 6th day of August, 1984,
by the following vote of the Council:
AYES: COUNCILMEMBERS: CRUZ, COOK, CAMARENA, LATTA, MOSES
NOES: COUNCILMEMBERS: NONE
ABSENT: COUNCILMEMBERS: NONE
I
CITY CLERK
CITY OF AZUSA
SWITCHBOARD OPERATOR/RECEPTIONIST (Exhibit A)
Date adopted:
JOB SUMMARY
Under general supervision, operates a switchboard, answers a volume of routine public
inquiries, performs clerical duties, types, and does related work as required.
Representative Duties
Responsible for all aspects of switchboard operation; trains relief operations; receives
and relays telephone messages; greets the public and responds to inquiries; refers
visitors and/or questions to the appropriate department for disposition.
Performs general clerical duties which may include: typing of correspondence, business
licenses, invoices, Council agenda and minutes (from drafts; processing business license
applications; responsibility for cash receipts; follow-up on past due accounts; ordering
of supplies; and related work as required.
Organizational Relationships
This classification is a specialized one -position class responsible to the City
Administrator's Office. May supervise a relief operator.
QUALIFICATIONS GUIDE
Training and Experience
Graduation from high school, or equivalency, and
One year of responsible clerical experience
Knowledee and Abilities
Knowledge of switchboard operation desirable.
Ability to: think and work effectively under stress; perform general clerical, typing
and mathematical work with speed and accuracy; understand and carry out oral and
written instructions; provide clear explanations to inquiries; use proper grammar;
communicate with the public in a congenial manner. Must also have good hearing ability,
a pleasant voice, and clear enunciation.
Skills
Typing: 40 wpm
Page 1 of 1