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HomeMy WebLinkAboutE-07 Staff Report - Spillman Maintenance Agreement 2017-2018CONSENT ITEM E-7 TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL VIA: DON PENMAN, INTERIM CITY MANAGER FROM: STEPHAN E. HUNT, CHIEF OF POLICE DATE: DECEMBER 4, 2017 SUBJECT: APPROVE ANNUAL MAINTENANCE AGREEMENT WITH SPILLMAN TECHNOLOGIES SUMMARY: On November 18, 2013, the City Council authorized the Police Department to purchase a Computer Aided Dispatch (CAD), Records Management System (RMS), and Mobile Data Computer (MDC) integrated software system from Spillman Technologies, Incorporated. On December 5, 2015, the Council approved the second year maintenance component totaling $62,758. As part of the original Spillman Purchase and Licensing Agreement, the cost of maintenance was not specifically voted on by the City Council at the time the contract was approved. In order to maintain the system and to receive the latest enhancements and most updated versions of software, the City Council approved an annual maintenance agreement. The proposed action approves a maintenance agreement with Spillman Technologies for all current software programs for an additional year (December 1, 2017 through November 30, 2018) in the amount of $71,139.24. RECOMMENDATION: Staff recommends the City Council take the following actions: 1) Approve a maintenance agreement with Spillman Technologies for all current software programs for the period of December 1, 2017 through November 30, 2018 in the amount of $71,139.24; and 2) Authorize the City Manager to execute the maintenance agreement, in a form acceptable to the City Attorney, on behalf of the City. APPROVED CITY COUNCIL 12/4/2017 Maintenance Component of Spillman Public Safety Software December 4, 2017 Page 2 DISCUSSION: As part of the original Spillman Purchase and Licensing Agreement, the cost of maintenance was estimated and included in the documents when the purchase of the software was made; however, the maintenance component was not specifically voted on by the City Council at the time the contract was approved. Each year the maintenance component varies based on the modules added since the original purchase; therefore multi-year maintenance agreements are not available. Software maintenance is critical and must be maintained to improve performance, correct faults, and keep the database running at optimal levels. Spillman Technologies provides the latest enhancements and most updated versions of software which are regularly released and installed into the system when an agency purchases the maintenance agreement. In addition, they provide support technicians who are available 24 hours a day, 7 days a week to assist with any problem. Spillman Technologies is a sole source vendor to this maintenance software. FISCAL IMPACT: The Spillman annual software maintenance agreement was included in the FY 2017/18 Police Department budget in the amount of $66,010 in account 10-20-941-000-6415. However, there was a cost increase of $5,129.24 thus amending the agreement total amount to $71,139.24. The Police Department will absorb the $5,129.24 of increase with department budget savings. Prepared by: Fiscal Impact Reviewed by: Stephan Hunt Talika M. Johnson Chief of Police Director of Finance Reviewed and Approved: Reviewed and Approved: Louie F. Lacasella Don Penman Senior Management Analyst Interim City Manager Attachments: 1) Spillman 2017/2018 Maintenance Component Invoice Attachment 1