HomeMy WebLinkAboutF-2. SB 1037 FY 16-17 ReportUB-135
APPROVED
UTILITY BOARD
09/24/2018
•Assembly Bill 2021 (Levine, 2006) directed each POU to identify all potentially
achievable cost-effective, reliable, and feasible electricity efficiency savings and establish
10-year energy efficiency targets.
•Senate Bill 350 (De León, 2015) required the annual report to include a comparison of
actual energy efficiency savings to the annual target adopted in the most recent 10-year
potential study. The bill also directed POUs to develop energy efficiency targets
consistent with the statewide energy efficiency targets adopted by the Energy
Commission.
The purpose of this report is not only to look back on the success of the past year, but also to
look ahead and to inform discussions on how to achieve additional energy savings in the future.
California Senate Bill 1037 (Kehoe) established several important policies regarding energy
efficiency. Among the many provisions of the law is a statewide commitment to cost-effective
and feasible energy efficiency, with the expectation that all utilities consider energy efficiency
before investing in any other resources to meet growing demand.
The California Municipal Utilities Association (CMUA), in partnership with the Northern
California Power Agency (NCPA) and the Southern California Public Power Authority
(SCPPA), began a collaborative effort in October 2005 to develop an evaluation tool to measure
energy efficiency program effectiveness and report program savings in a consistent and
comprehensive manner. Azusa Light & Water (ALW) is among the over three dozen POUs
submitting energy efficiency data in compliance with the provisions of the legislation. In
summary, the report indicates the following:
•During Fiscal Year 16/17, ALW spent almost $815,000 on energy efficiency programs,
reducing gross peak demand by approximately 1,123 kilowatts, and in excess of 6.9
million gross kilowatt-hours on an annual basis.
•The levelized cost for POUs to deliver all energy efficiency programs in the aggregate is
$0.04 per kilowatt-hour, while ALW is currently at $0.02 per kilowatt-hour.
•The report indicates that residential and non-residential lighting programs, residential
cooling programs, and non-residential process programs are generally the most cost-
effective programs offered by POUs. This is in line with the more successful programs
currently being offered by ALW.
•As a result of cost-effective and targeted programs, ALW well exceeded the annual
energy savings target of 1% of retail sales each year.
ALW Staff will continue to modify and refine the Energy Efficiency programs in a continued
effort to provide the maximum savings at the lowest cost of implementation.
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FISCAL IMPACT
There is no fiscal impact as a result of this report.
Prepared by: Reviewed and Approved:
Paul Reid Manny Robledo
Utility Programs Specialist Director of Utilities
Reviewed and Approved:
Sergio Gonzalez
City Manager
Attachment:
1) Energy Efficiency in California’s Public Power Sector 12th Edition — 2018
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E NERGY E FFICIENCY
in California’s Public Power Sector
12th Edition — 2018
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TABLE OF C ONTENTS
Acknowledgements 1
Executive Summary 2
Introduction 3
Resources & Tools 8
Program Results 11
Policy Considerations 17
Appendix A A-1
Appendix B B-1
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ACKNOWLEDGEMENTS
This report would not be possible without the substantial contributions of the following individuals:
Project Managers: Jonathan Changus, Northern California Power Agency
Bryan Cope, Southern California Public Power Authority
Kelly Birdwell Bresovec
Alameda Municipal Power
Phil Hayes, Andrew Markis & Ruzan Soloyan
Anaheim Public Utilities
Paul Reid,
Azusa Light & Water
Jim Steffens & Veronica Craghead,
City of Banning
Marlee Mattos,
City of Biggs
Kapil Kulkarni,
Burbank Water & Power
Jessica Sutorus & Adrianne Rogers,
City of Colton
Craig Kuennen & Herbert Garcia,
Glendale Water & Power
Terry Crowley,
City of Healdsburg
Hugo Valdez & Sabrina Barber,
Imperial Irrigation District
Theresa Phillips,
Lassen Municipal Utility District
Adam Brucker,
City of Lodi
Jennifer Main,
City of Lompoc
Berenice Barajas & Daniel Blustein,
Los Angeles Department of Water & Power
Vanessa Lara,
Merced Irrigation District
Peter Govea & Bob Hondeville,
Modesto Irrigation District
Michael McLellan,
City of Moreno Valley
Rainie Torrance,
City of Needles
Bruce Lesch & Justin Zagunis,
City of Palo Alto Utilities
Amanda Stevens,
Pasadena Water & Power
Vanessa Xie,
City of Pittsburg
Corby Erwin,
Plumas-Sierra Rural Electric Cooperative
Basil Wong,
Port of Oakland
Trina Valdez,
City of Rancho Cucamonga
Nathan Aronson,
Redding Electric Utility
Rebecca Cortez,
Riverside Public Utilities
Renee Laffey,
Roseville Electric
Rachel Radell-Harris & David Roland,
Sacramento Municipal Utility District
James Hendry & Daniel Young,
San Francisco Public Utilities Commission
James Takehara,
City of Shasta Lake
Mary Medeiros McEnroe,
Silicon Valley Power
Paul Hauser,
Trinity Public Utility District
Lauren Schaake Hudson,
Truckee Donner Public Utilities District
Aldo Lara & Monique Hampton,
Turlock Irrigation District
Anthony Serrano,
City of Vernon Gas and Electric
Marcy Newbern,
City of Victorville
Len Viejo,
ASTRUM Utility Services
Mark Gosvener & Miranda Boutelle,
Efficiency Services Group
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E XECUTIVE S UMMARY
California’s publicly owned utilities (POUs) have collaborated since 2006 on developing energy
efficiency programs and reporting annual results in a consistent and comprehensive manner. This
twelfth report explores the latest results from POUs’ wide range of energy efficiency programs.
During the 2017 reporting cycle, POUs expended over $235 million on energy efficiency
programs, resulting in nearly 860 GWh of net annual energy savings. Since the enactment of
Senate Bill 1037 (Kehoe, 2005), public power has spent over $1.6 billion on energy efficiency,
achieving over 73,500 GWh in net lifecycle energy savings.
New to the report this year, POUs are now separately reporting results for programs exclusively
available to Multifamily and Low-Income customers, and Behavior, Retrocommissioning, and
Operator (BROs) has been added as its own measure category. In addition, public power
investments in support of developing and implementing Title 24 Building Energy Efficiency
Standards updates are reported as a separate line item. These adjustments align the POU
annual report with the Energy Commission’s ongoing efforts to track progress towards achieving
the statewide annual targets of doubling the energy efficiency savings by 2030.
The ingenuity and collaborative spirit of public power will be critical to the success of the state’s
2030 energy efficiency goal. The successes of the past year provide an excellent foundation on
which public power looks to build upon.
Year
Net Peak
Savings
(kW)
Net Annual
Savings
(MWh)
Net Lifecycle
Savings
(MWh)
Total Utility
Expenditures
($)
FY05/06 52,552 169,303 2,249,214 54,412,728$
FY06/07 56,772 254,332 3,062,361 63,151,647$
FY07/08 82,730 401,919 4,473,801 103,907,266$
FY08/09 117,435 644,260 6,749,912 146,093,107$
FY09/10 93,712 522,929 5,586,299 123,433,250$
FY10/11 81,121 459,459 4,604,364 132,372,795$
FY11/12 82,561 439,710 4,638,521 126,936,631$
FY12/13 89,305 521,478 5,722,100 134,475,230$
FY13/14 110,455 568,980 6,414,228 169,901,735$
FY14/15 124,807 644,703 7,836,316 163,008,335$
FY15/16 107,925 771,592 10,253,633 154,796,668$
FY16/17 113,087 858,940 11,955,577 236,834,470$
TOTAL 1,112,460 6,257,604 73,546,326 1,609,323,862$
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I NTRODUCTION
This report reflects public power’s response to a number of key pieces of legislation.
Assembly Bill 1890 (Brulte, 1996) plays a prominent role in California’s energy efficiency legacy.
The bill established the Public Goods Charge, which has served as the primary funding source of
publicly owned utilities’ (POUs) energy efficiency programs for over two decades.
Senate Bill 1037 (Kehoe, 2005) required each POU to report annually to its customers and the
Energy Commission on its energy efficiency and demand reduction programs.
Assembly Bill 2021 (Levine, 2006) directed each POU to identify all potentially achievable cost-
effective, reliable, and feasible electricity efficiency savings and establish 10-year energy
efficiency targets.
Senate Bill 350 (De León, 2015) required the annual report to include a comparison of actual
energy efficiency savings to the annual target adopted in the most recent 10-year potential
study. The bill also directed POUs to develop energy efficiency targets consistent with the
statewide energy efficiency targets adopted by the Energy Commission.
This report compiles the required data from individual POUs into a single, comprehensive
document in compliance with § 9505 of the Public Utilities Code. Furthermore, this compilation
fosters analysis of broader energy efficiency trends and offers policymakers data-driven
considerations regarding the practical impacts of their policies.
The purpose of this report is not only to look back on the success of the past year, but also to look
ahead and inform discussions on how to achieve additional energy savings in the future.
“Energy efficiency is an enduring
challenge. Inefficient use of energy and
hence waste of money and resources will
merit our attention for the foreseeable
future, and I believe the same can be
said of the threat of climate change.”
Arthur H. Rosenfeld
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Tailored Incentives & Programs
As California looks to double the energy
savings from energy efficiency by 2030, it
is critical that policies and programs aim to
remove barriers for, and encourage
voluntary action by, customers to reduce
their energy usage to realize all cost-
effective and feasible energy savings.
Whether the state adopts codes and
standards that are more stringent for
existing building retrofits or a utility offers
rebates for a whole home retrofit, the
customer is ultimately responsible for the
decision to comply, manage, or invest in an
energy efficiency measure.
This guiding principle that the customer is
key to savings is what drives POU program
design and implementation. Locally
elected boards, such as a city council,
govern POUs and are accountable to the
customers they serve. While harnessing
proven global innovations and, in many
cases, helping advance emerging
technologies, POUs are primarily
responsive to local concerns regarding
energy efficiency programs.
California POUs serve a diverse range of
customers and communities. Key
characteristics include building climate
zone, customer class, annual retail sales,
and customer economic conditions. Based
on these factors, POUs develop energy
efficiency programs to optimize benefits in
and for their local communities.
Building Climate Zones
Building climate zones are one of the
primary factors driving energy efficiency
program design. California is divided into
16 separate and distinct climate zones,
defined by multiple factors, including
summer temperature range, record
temperature highs and lows, annual
precipitation, and seasonal differences.
POUs are located in 13 of the State’s 16
climate zones, ranging from Truckee Donner
PUD over the Sierra Crest to Merced
Irrigation District in the heart of the Central
Valley to downtown Los Angeles, the
nation’s second largest city.
Customer heating and cooling needs vary
significantly among climate zones. As a
result, the energy savings from HVAC
retrofits differ dramatically across utilities
in different climate zones.
For example, an HVAC retrofit in the City
of Needles in Climate Zone 15,
characterized as extremely hot and dry,
yields considerably greater energy savings
than a similar HVAC retrofit in a coastal
community like Lompoc (Climate Zone 5).
A cost-effective investment for a customer
in one climate zone may not deliver the
same energy benefits and cost savings for
a similarly situated customer in another
community.
Customers are ultimately responsible for
achieving savings from energy efficiency.
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Customer Class
As noted in Figure 2, electricity consumption
by customer class varies across POUs, which
affects energy efficiency program results.
Statewide, residential customers consumed
approximately one-third (33.2%) of all
electricity delivered by POUs in 2016.1
Traditional programs for residential
customers are increasingly not cost-effective.
State and federal standards have made
modern appliances and HVAC units so
efficient that the energy savings from ultra-
efficient models compared to base models
is much less significant than in prior years.
There remains a great deal of cost-effective
energy efficiency potential in the residential
sector. However, significant barriers,
including marginal customer interest in
deeper retrofits, complicated code
requirements, and lack of a building owner
value proposition make deeper energy
retrofits in the residential sector challenging.
Non-residential customers consume more
energy per account than residential
customers do. In 2016, the average POU
non-residential account consumed 113.6
megawatt-hours; in comparison, the
average POU residential customer
consumed 7.1 megawatt-hours. By virtue of
their economies of scale, non-residential
customers present the greatest opportunity
to achieve cost-effective energy savings.
POUs balance their program offerings for non-residential customers and residential customers to
ensure the portfolio is cost-effective, even if individual programs are not. The cost-effective
portfolio perspective provides all customers access to incentives for reducing their energy
consumption.
1 California Energy Consumption Database, http://www.ecdms.energy.ca.gov/
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Annual Retail Sales
California is home to POUs of all shapes and sizes. Figure 3 below depicts POU retail sales
grouped by size:
• Los Angeles Department of Water & Power and Sacramento Municipal Utility District.
• IRP POUs: the 14 POUs (in addition to LADWP & SMUD) subject to the Integrated
Resource Plan (IRP) provisions of SB 350.2
• Non-IRP POUs: 24 smallest POUs not subject to the IRP requirements.
At the larger end of the spectrum, Los Angeles
Department of Water and Power (LADWP) and
Sacramento Municipal Utility District (SMUD)
together represent over half (55.1%) of all
public power retail sales.
On the other end of the spectrum, the 24
smallest POUs constitute about 1/10 of the
retail sales of LADWP and SMUD (5.9%).
These 23 small POUs constitute just 1.9% of the
total electricity consumed statewide, including
investor owned utilities.
In general, larger utilities serve a more diverse
customer base and offer a larger portfolio of
programs. In contrast, smaller utilities focus on
fewer programs that best fit their particular
community’s needs.
Program administration can be a challenge for
utilities with limited resources. A small POU may
have a single staff member manage their
energy efficiency programs, among other
customer programs and duties. To support POU
programs, CMUA, NCPA, and SCPPA serve as
forums for joint action, including management of
energy efficiency reference and reporting tools.
2 Cal. Pub. Util. Code § 9621
The collaborative nature of public power allows for the
development of joint resources and sharing of best practices.
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Customer Economic Factors
Customer economic factors also inform
public power decisions regarding
energy efficiency programs. Many
POUs serve low-income communities in
which unemployment is relatively high
and the median income is low. POUs
that serve rural communities in the inland
and northern parts of the state tend to
have higher unemployment rates
compared to Bay Area and LA
metropolitan areas.
Income a critical factors influencing the
programs a POU offers to its customers.
As noted in the Low-Income Barriers
Study, Part A, because low-income
customers have limited disposable funds,
they may be more risk-averse and less
capable of participating in programs
with high upfront payments or
copayments for energy efficiency or
renewable equipment. At the same time,
poor credit or lack of collateral may
restrict access to financing options.3
POUs share the State’s interest in
assisting low-income customers in
overcoming the additional barriers they
face when pursuing energy efficiency
improvements. POUs are expanding
their strategies for low-income
customers. Many POUs have elected to
exclude low-income programs from
traditional cost-effectiveness metrics,
which do not capture the full range of
benefits from low-income energy
efficiency projects.
3 Scavo, J., Korosec, S., Guerrero, E., Pennington, B., and Doughman, P., 2016, Low-Income Barriers Study, Part A:
Overcoming Barriers to Energy Efficiency and Renewables for Low-income customers and Small Business Contracting
Opportunities in Disadvantaged Communities, California Energy Commission, Publication Number: CEC-300-2016-009-
CMF.
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R ESOURCES & TOOLS
This section provides a brief overview of the technical resources and analytical tools used or
developed by public power to evaluate its energy efficiency program and develop energy
efficiency targets.
Technical Reference Manual
The Database for Energy Efficient Resources (DEER) is not a viable resource for public power to
continue to use. In 2013, POUs contracted for the development of a technical reference manual
(TRM) modeled after the Northwest Regional Technical Forum resource. Public power retained
Energy & Resource Solutions (ERS) to develop the TRM to be used by utilities across the state’s
different building climate zones. ERS completed the TRM in 2014 and performed updates in
2016 and 2017. The TRM has replaced DEER as the basis for which most POUs calculate the
energy savings of their programs.
The TRM provides the methods, formulas, and default assumptions used for estimating energy
savings and peak demand impacts from energy efficiency measures and projects in a very clear
and open format. POUs use the energy savings estimates to report program accomplishments
and measure progress towards program goals. Energy efficiency measures are documented and
classified as either unit energy savings (UES) measures, semi-custom measures, or custom measures.
The TRM includes both nonresidential and residential measures, and presents each measure type
in separate sections, grouped by technology type.
The TRM includes the main manual as well as supporting spreadsheets. The TRM also includes
spreadsheets that provide detailed and transparent measure calculations and, for semi-custom
measures, energy savings calculators for estimating energy savings for project-specific measures.
As needed, each section also contains supplementary tables and charts to provide additional
measure details. Measures with multiple savings values (savings by size, building use, varying
levels of efficiency, etc.) will have both savings and cost data listed in a supplementary table.
The last section of the TRM provides the custom measure protocol, which outlines a process for
estimating and documenting custom measure savings.
The TRM includes energy savings calculators, which are Excel spreadsheet-based engineering
models for estimating semi-custom measures per the described methodology. They provide a
consistent, transparent, and user-friendly approach for estimating project-specific energy savings.
The TRM provides a much higher degree of transparency for public power, policymakers, and
interested stakeholders regarding the energy savings estimates underpinning public power’s
energy efficiency programs.
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For more information on the 2016 TRM, visit: http://cmua.org/energy-efficiency-technical-
resource-manual-2016/
For more information on the 2017 TRM, visit http://cmua.org/energy-efficiency-technical-
resource-manual-2017/
Public power is actively involved in the efforts of the California Technical Forum (CalTF) to create
a statewide electronic TRM, or eTRM. NCPA, SCPPA, SMUD, and LADWP sit on the CalTF Policy
Advisory Committee, which consists of statewide energy efficiency stakeholders who advise on the
organization's vision, mission, guiding principles, and affirm the annual Work Plan. In addition,
POU staff also support CalTF by serving as members of the Technical Forum, which is the body of
independent subject matter experts that peer review methodologies, data, assumptions, and
energy savings values.
One of CalTF’s primary objectives is to implement a best-in-class eTRM as a successor to DEER.
The first iteration of the eTRM focuses on measures with deemed savings, or unit energy savings.
POUs will rely on the TRM for semi-custom and custom measures, and will integrate the CalTF
eTRM into program planning as it becomes available.
For more information on the CalTF, visit: http://www.caltf.org/
Energy Efficiency Reporting Tool
Energy and Environmental Economics (E3) designed the Energy Efficiency (EE) Reporting Tool for
POUs to analyze and report on the energy savings results from energy efficiency programs.
POUs may also use the tool to analyze the savings from potential new programs and determine
whether they are likely to prove cost effective.
The EE Reporting Tool contains the TRM database of energy efficiency measures. POUs select the
measures that reflect their programs and enter the relevant data. E3 designed the EE Reporting
Tool to minimize the data input required by the utilities. Relying on default TRM values and
assumptions, POUs may enter as little as the number of units installed, the incentive provided to
the customer and overhead costs to report meaningful results. Alternatively, utilities may modify
or enter their own assumptions and create customized measures that best reflect their programs or
service territory. The EE Reporting Tool then provides summary tables by program category that
report the units installed, achieved savings, program costs and cost effectiveness.
Avoided costs and EE measure load shapes in the EE Reporting Tool are represented using six
time-of-use periods (rather than 8,760 hourly resolution). In addition, the TRM measures are a
consolidated and representative subset of the much larger number of measures in the DEER
database. Both of these simplifications make the model much more user-friendly for the diverse
range of public power utilities.
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Evaluation, Measurement & Verification
Section 9505(d) of the Public Utilities Code requires each POU to make available to its customers
and to the Energy Commission the results of any independent evaluation that measures and
verifies the energy efficiency savings and the reduction in energy demand achieved by its energy
efficiency.
The Evaluation, Measurement & Verification (EM&V) process used to provide POU program
managers with feedback relies on the approaches articulated in the National Action Plan for
Energy Efficiency, adopted CPUC protocols, and the innovation and expertise of firms
experienced in program evaluation. In addition, public power worked with the Energy
Commission to develop a consistent set of EM&V guidelines for third-party consultants retained to
evaluate utility programs.
EM&V reports help to define the effectiveness of individual programs with the intent of improving
future offerings. Key findings from the EM&V reports confirm high realization rates for reported
energy savings. This indicates that this annual report provides a reliable source of
data to help policymakers gauge the progress of the state’s overall energy efficiency efforts.
For more information on POU EM&V reports, visit: http://www.ncpa.com/policy/reports/emv/
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P ROGRAM R ESULTS
This section provides an overview of the
energy efficiency program results for public
power in California. Appendix A contains
additional information on each POU’s
portfolio, including program descriptions,
expenditures, and energy savings.
Most POUs manage programs on a fiscal
year basis and programs results reported
are for FY 2016-17.4 The following POUs
operate on a calendar year basis and
report results for CY 2017:
• Imperial Irrigation District
• Merced Irrigation District
• Modesto Irrigation District
• Plumas-Sierra Rural Electric Coop.
• Sacramento Municipal Utility District
• Truckee Donner Public Utility District
• Turlock Irrigation District
Figure 6 provides a comprehensive summary
of energy efficiency program savings for all
POUs. LADWP alone represents over half
(51.5%) of the total annual energy savings
for public power. Together with SMUD, the
two largest POUs represent 73.8% of the
total annual energy savings achieved by
POUs last year. The16 POUs subject to the
integrated resource plan requirements of SB
350 provided 98.3% of public power’s
annual energy savings, which is roughly these
utilities’ share of total POU customer
electricity consumption (94.1%).
Figure 7 reviews results by program
category. Excluding Codes and Standards,
4 POU fiscal years run from July 1 to June 30.
lighting programs once again account for the
largest share of the annual energy savings
(51.4%), which represents a rebound for
lighting programs after two consecutive
years of marked decline. This could be a
reflection of the market acclimating to the
2013 Title 24 Building Energy Efficiency
Standards, which established stringent
requirements for lighting retrofits.
Programs specifically for low-income and
multifamily customers delivered 713 MWh
and 1,120 MWh respectively in net annual
energy savings. Providing programs for
traditionally underserved customer segments
has received renewed focus for POUs and
these programs are anticipated to deliver
additional energy savings in coming years.
Figures 8, 9, and 10 summarize program
results since the first annual report in 2006.
During the 2017 reporting cycle, POUs spent
$236.8 million on programs, resulting in
nearly 860 GWh of net annual energy
savings and 11,955 GWh of net lifecycle
energy savings. All of these totals are new
records for public power by a large margin.
Public power investment in energy efficiency
increased by over $81 million and
programs delivered an additional 86 GWh
of energy savings compared to last year.
Since 2006, public power has collectively
spent over $1.6 billion on energy efficiency
resulting in almost 6,260 GWh in net annual
energy savings and 73,545 GWh in net
lifecycle energy savings.
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Figure 6. Energy Efficiency Program Results by Utility
Summary by Utility Resource Savings Summary
Utility
Gross Peak
Savings
(kW)
Gross Annual
Energy Savings
(kWh)
Gross Lifecycle
Energy Savings
(kWh)
Net Peak
Savings
(kW)
Net Annual
Energy Savings
(kWh)
Net Lifecycle
Energy Savings
(kWh)
Utility
Incentives
Cost
Utility Mktg,
EM&V, and
Admin Cost
Total
Utility
Cost
PAC TRC Utility
($/kWh)
Alameda 346 2,521,520 26,806,604 307 2,294,754 23,635,162 382,174$ 722,110$ 1,104,284$ 1.20 0.79 0.07$
Anaheim 11,587 33,287,970 314,046,234 11,587 33,287,970 314,046,234 4,107,052$ 1,200,485$ 5,307,538$ 7.66 7.66 0.02$
Azusa 1,123 6,913,939 68,459,367 988 5,969,284 60,118,423 633,775$ 180,670$ 814,445$ 8.16 4.70 0.02$
Banning 2,345 416,405 4,972,400 1,884 381,580 4,580,670 132,395$ 77,888$ 210,283$ 2.90 2.50 0.06$
Biggs 2 135,802 2,037,949 1 122,090 1,832,367 29,339$ 5,006$ 34,345$ 4.90 4.46 0.03$
Burbank 4,551 14,145,863 118,646,946 4,551 14,145,863 118,646,946 3,151,882$ 1,281,790$ 4,433,672$ 2.45 1.13 0.05$
Colton 311 1,225,099 12,136,695 300 1,196,866 11,872,111 446,633$ 503,978$ 950,611$ 1.50 1.54 0.10$
Corona - 34,222 190,384 - 27,378 152,307 4,778$ 3,000$ 7,778$ 2.59 2.56 0.06$
Glendale 2,043 18,938,735 76,329,511 2,002 18,842,350 74,767,037 1,876,465$ 146,095$ 2,022,560$ 5.18 2.27 0.04$
Gridley 11 69,023 794,487 4 49,572 530,940 20,708$ 45,858$ 66,566$ 0.87 0.83 0.17$
Healdsburg 22 540,933 5,931,237 18 456,430 4,990,361 347,740$ 45,151$ 392,891$ 1.63 1.36 0.10$
Imperial 5,314 27,942,889 207,598,724 4,281 24,044,767 173,229,532 4,262,326$ 1,025,345$ 5,287,671$ 4.17 1.38 0.05$
Lassen 92 686,231 8,009,384 71 542,649 6,335,696 166,222$ 34,604$ 200,826$ 3.57 2.49 0.04$
Lathrop - - - - - - -$ -$ -$ 0.00 0.00 -$
Lodi 348 4,823,545 57,263,177 262 3,854,298 45,565,924 375,055$ 1,709,251$ 2,084,306$ 2.65 1.49 0.06$
Lompoc 19 223,445 2,178,058 14 174,501 1,715,032 30,968$ 77,664$ 108,632$ 2.10 1.45 0.07$
Los Angeles 43,087 478,886,663 7,977,934,355 43,087 478,886,663 7,977,934,355 29,072,808$ 111,214,053$ 140,286,861$ 4.15 2.62 0.04$
Merced 0 1,452,132 7,344,768 0 1,167,128 5,870,571 107,369$ 390,000$ 497,369$ 1.68 0.73 0.10$
Modesto 2,585 13,964,452 192,466,928 2,070 11,374,931 156,629,072 1,407,002$ 1,323,681$ 2,730,682$ 6.22 2.34 0.02$
Moreno Valley 153 966,142 4,045,420 153 955,629 3,940,288 64,582$ 55,584$ 120,166$ 3.86 6.47 0.04$
Needles 1 3,704 52,885 1 3,091 45,061 111,252$ 3,172$ 114,424$ 0.00 0.00 -$
Palo Alto 742 7,322,643 65,678,138 595 5,986,491 51,790,776 539,529$ 2,391,148$ 2,930,677$ 1.04 0.69 0.07$
Pasadena 3,409 25,122,797 179,363,503 3,343 24,948,511 177,443,323 4,666,554$ 962,125$ 5,628,679$ 4.43 4.41 0.04$
Pittsburg 19 59,455 594,547 15 47,564 475,638 55,124$ 7,687$ 62,811$ 0.94 0.41 0.17$
Plumas-Sierra 24 176,449 2,743,478 17 110,830 1,750,054 22,594$ 88,068$ 110,662$ 1.63 0.90 0.09$
Port of Oakland 42 283,269 2,266,152 33 226,615 1,812,922 14,163$ 16,651$ 30,814$ 6.96 1.61 0.02$
Rancho Cucamonga 15 53,809 860,947 15 53,809 860,947 23,487$ 32,000$ 55,487$ 1.87 3.24 0.10$
Redding 1,507 4,546,566 57,909,753 1,151 3,477,714 42,921,382 2,626,721$ 389,847$ 3,016,568$ 1.98 1.75 0.09$
Riverside 4,844 22,448,150 307,851,018 4,056 20,955,995 273,260,645 5,433,764$ 558,232$ 5,991,996$ 6.92 6.00 0.03$
Roseville 4,376 14,850,972 112,395,393 4,354 14,672,051 110,077,264 2,783,250$ 1,667,194$ 4,450,444$ 1.15 1.04 0.05$
Sacramento 37,140 207,195,075 2,462,417,774 25,568 152,383,431 1,803,016,886 19,716,774$ 16,959,953$ 36,676,727$ 4.27 1.68 0.04$
San Francisco 201 3,194,818 50,207,265 190 3,025,728 46,825,465 3,100,679$ 171,542$ 3,272,221$ 2.15 1.82 0.10$
Shasta Lake 85 373,680 4,369,233 49 276,038 3,082,778 120,401$ 51,962$ 172,363$ 2.12 1.93 0.07$
Silicon Valley Power 1,680 20,494,724 308,858,903 1,458 16,887,615 257,607,570 2,305,866$ 2,065,335$ 4,371,201$ 6.49 2.66 0.02$
Trinity 5 1,392 20,880 4 1,114 16,704 99,430$ 5,000$ 104,430$ 0.03 0.08 9.03$
Truckee Donner 240 1,770,068 24,122,117 179 1,242,635 17,532,740 451,107$ 294,232$ 745,339$ 2.38 2.38 0.06$
Turlock 71 14,915,468 164,917,908 44 14,692,228 161,896,434 1,682,249$ 284,761$ 1,967,010$ 10.04 3.58 0.02$
Ukiah 15 106,418 1,355,713 10 77,025 941,223 38,082$ 46,059$ 84,141$ 1.40 0.93 0.12$
Vernon 529 6,509,432 22,116,489 424 2,096,451 17,826,112 193,493$ 193,493$ 386,986$ 6.02 5.03 0.03$
Victorville - - - - - - -$ -$ -$ 0.00 0.00 -$
TOTAL 128,883 936,603,899 12,855,294,724 113,087 858,939,637 11,955,576,952 90,603,794$ 146,230,676$ 236,834,470$ 4.53 2.71 0.04$
Cost Summary Cost Test Ratios
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Figure 7. Energy Efficiency Program Results by Measure Category
Summary by Category
Measure Category Units
Gross Peak
Savings
(kW)
Gross Annual
Energy Savings
(kWh)
Gross Lifecycle
Energy Savings
(kWh)
Net Peak
Savings
(kW)
Net Annual
Energy Savings
(kWh)
Net Lifecycle
Energy Savings
(kWh)
Utility
Incentives
Cost
Utility Mktg,
EM&V, and
Admin Cost
Total
Utility
Cost
Res Clothes Washers 7,885 513 702,600 9,193,652 427 464,628 6,251,592 226,564$ 119,401$ 345,966$
Res Behavior 11,093 26,970,493 56,970,493 24,720,493 50,220,493 379,500$ 2,002,508$ 2,382,008$
Res Comprehensive 106,510 7,807 29,606,906 205,975,034 7,796 29,469,256 204,563,171 3,528,252$ 12,336,919$ 15,865,171$
Res Cooling 65,195 13,049 33,686,304 288,126,535 11,235 29,125,532 241,239,630 10,339,139$ 8,062,095$ 18,401,234$
Res Dishwashers 1,383 60 41,444 432,060 57 35,621 372,952 64,510$ 6,980$ 71,491$
Res Electronics 997 13 121,027 663,786 13 120,540 661,353 29,839$ 21,915$ 51,754$
Res Heating 3 11 17,896 447,398 8 14,317 357,919 8,400$ 11,330$ 19,730$
Res Lighting 1,173,234 16,112 101,371,716 1,527,768,117 14,769 94,275,509 1,419,813,308 3,645,019$ 21,744,562$ 25,389,581$
Res Pool Pump 15,218 3,424 14,093,846 155,362,190 3,333 12,784,842 137,368,080 6,722,818$ 2,405,159$ 9,127,978$
Res Refrigeration 35,801 3,258 21,426,743 150,471,493 3,104 20,422,047 143,098,635 2,450,418$ 5,394,979$ 7,845,397$
Res Shell 3,220,308 4,191 14,927,013 405,780,627 3,689 13,744,561 382,413,472 4,695,951$ 1,972,680$ 6,668,631$
Res Water Heating 403 36 362,322 3,620,207 26 299,181 2,987,799 158,729$ 113,707$ 272,436$
Non-Res Behavior -$ -$ -$
Non-Res Comprehensive 5,878 12,510 95,483,758 1,336,868,501 12,119 90,652,015 1,269,956,582 17,594,088$ 11,514,997$ 29,109,086$
Non-Res Cooking 16 25 121,795 1,449,020 24 119,781 1,424,847 12,050$ 40,020$ 52,070$
Non-Res Cooling 6,131 8,100 22,528,405 354,170,293 7,943 21,934,270 346,815,140 7,617,013$ 1,653,609$ 9,270,622$
Non-Res Heating 2 9 17,608 204,492 8 16,527 188,282 3,575$ 1,234$ 4,809$
Non-Res Lighting 421,142 27,252 215,339,622 2,824,199,619 25,528 207,644,021 2,731,763,989 29,444,385$ 56,890,719$ 86,335,104$
Non-Res Motors 12 260 1,731,240 25,134,449 259 1,706,020 24,815,068 405,257$ 171,939$ 577,196$
Non-Res Process 474 1,434 9,734,248 160,265,484 1,231 8,106,510 132,816,221 542,456$ 769,014$ 1,311,470$
Non-Res Pumps 10 76 50,657,204 731,048,425 73 50,583,606 729,846,895 24,348$ 12,665,246$ 12,689,594$
Non-Res Refrigeration 9,059 10,357 6,343,393 74,673,242 10,151 4,445,753 52,793,026 1,024,877$ 576,723$ 1,601,600$
Non-Res Shell 3,755 706 5,342,662 28,056,616 702 5,326,339 27,826,962 203,774$ 49,934$ 253,708$
Non-Res Water Heating -$ -$ -$
Multifamily 23,101 162 1,400,252 19,683,264 130 1,120,202 15,746,611 -$ 833,430$ 833,430$
BROs 57,225 46 2,170,278 2,512,925 37 1,943,272 2,232,709 114,354$ 118,105$ 232,459$
Other 6,662 12 8,627,220 89,119,437 10 7,285,499 73,943,135 925,917$ 1,778,502$ 2,704,419$
Sub-total 5,171,496 109,423 662,825,995 8,452,197,360 102,672 626,360,339 7,999,517,867 90,161,233$ 141,255,709$ 231,416,942$
Low-Income 21,816 77 793,765 9,417,621 73 713,204 8,560,346 442,561$ 487,664$ 930,225$
T&D 2 - 532,286 1,678,290 - 532,286 1,678,290 0$ 2,427$ 2,427$
Codes and Standards 8 19,382 272,451,853 4,392,001,453 10,342 231,333,809 3,945,820,448 0$ 4,484,876$ 4,484,876$
TOTAL 5,193,323 128,883 936,603,899 12,855,294,724 113,087 858,939,637 11,955,576,952 90,603,794$ 146,230,676$ 236,834,470$
Cost SummaryResource Savings Summary
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Figure 8. Energy Efficiency Program Results, 2006-2017
Figure 8 above updates similar tables from previous reports to reflect public power’s increasing contribution to the development of the
Title 24 Building Energy Efficiency Standards (Title 24). The need for public power support of Title 24 is increasing as the state moves
to zero net energy homes by 2020, and non-residential buildings by 2030. However, POUs wish to avoid confusion as the Energy
Commission also accounts for energy savings from Title 24.
Prior to 2017, annual reports did not differentiate between support for Title 24 and customer incentive programs and as such, Figure 8
provides corrected totals. This figure has also been updated from last year’s report to reflect all annual and lifecycle energy savings in
net MWh.
FY05/06 169,303 2,249,214 54,412,728$ 169,303 2,249,214 54,412,728$
FY06/07 254,332 3,062,361 63,151,647$ 254,332 3,062,361 63,151,647$
FY07/08 401,919 4,473,801 103,907,266$ 401,919 4,473,801 103,907,266$
FY08/09 644,260 6,749,912 146,093,107$ 644,260 6,749,912 146,093,107$
FY09/10 522,929 5,586,299 123,433,250$ 522,929 5,586,299 123,433,250$
FY10/11 459,459 4,604,364 132,372,795$ 459,459 4,604,364 132,372,795$
FY11/12 439,710 4,638,521 126,936,631$ 439,710 4,638,521 126,936,631$
FY12/13 456,407 4,420,676 130,475,230$ 65,071 1,301,424 4,000,000$ 521,478 5,722,100 134,475,230$
FY13/14 497,798 4,990,596 165,704,723$ 71,182 1,423,632 4,197,012$ 568,980 6,414,228 169,901,735$
FY14/15 508,715 5,400,690 156,434,622$ 135,988 2,435,626 6,573,713$ 644,703 7,836,316 163,008,335$
FY15/16 516,453 5,691,247 147,913,974$ 255,139 4,562,386 6,882,694$ 771,592 10,253,633 154,796,668$
FY16/17 627,606 8,009,757 232,349,594$ 231,334 3,945,820 4,484,876$ 858,940 11,955,577 236,834,470$
TOTAL 5,498,890 59,877,438 1,583,185,567$ 758,714 13,668,888 26,138,295$ 6,257,604 73,546,326 1,609,323,862$
Total Portfolio, Including Title 24 Support
Total Utility
Expenditures
($)
Net Lifecycle
Savings
(MWh)
Net Annual
Savings
(MWh)
Portfolio, Excluding Title 24 Support Title 24 Support
Total Utility
Expenditures
($)
Net Lifecycle
Savings
(MWh)
Net Annual
Savings
(MWh)
Total Utility
Expenditures
($)
Net Lifecycle
Savings
(MWh)
Net Annual
Savings
(MWh)
Year
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Figure 9. Energy Efficiency Expenditures ($), 2006-2017
Figure 10. Annual Net Energy Savings (MWh), 2006-2017
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P OLICY C ONSIDERATIONS
Governor Brown has challenged the state to be bold on climate change, and energy efficiency in
particular. Public power proved up to the challenge as evidenced by the dramatic increase in
both energy efficiency investments and energy savings; POUs blew past the $200 million
expenditures and 800 GWh annual savings milestones.
As energy efficiency policies, market, and technologies evolve, POUs will continue to develop
innovative programs tailored to the changing needs of their respective communities. As the state
looks to double the energy savings from energy efficiency by 2030, the ingenuity and
collaborative spirit of public power will be even more critical. The unparalleled success of the
past year provides an excellent foundation on which public power looks to build upon.
An emerging area of focus for POUs is building electrification programs. New technologies and
shifting consumer demand are creating opportunities to replace current natural gas, propane, and
wood-burning end-uses with clean, cost-effective electric alternatives. However, the path to
unlocking the benefits of building electrification is fraught with opportunities to produce adverse
unintended consequences. In the following section, POUs offer our thoughts on building
electrification as a key strategy in furtherance of the state’s energy efficiency and climate change
policy goals.
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California’s climate strategy requires deep decarbonization across all sectors of the economy in
order to achieve the GHG emission reduction goals. Commissioner Hochschild has summarized the
need succinctly: “We want to see a migration of services that are now fueled by natural gas,
diesel, and gasoline to being powered by this new, clean electric grid.5”
Building electrification can deliver energy savings and GHG emissions reductions. The Energy
Commission notes that advances in heat pump technology have made substituting natural gas with
electricity for heating systems more viable and offer increased efficiency compared to traditional
resistance heating devices such as electric clothes dryers.6 CARB states that building electrification
has potential to reduce the significant GHG emissions from activities such as space and water
heating in the residential, commercial, and industrial sectors.7
A growing number of stakeholders support building electrification as a clean energy and climate
solution. The Natural Resources Defense Council partnered with E3 on modeling how the United
States could reduce GHG emission by 80 percent by 2050, relative to 1990 levels.8 The
research notes the electrification of appliances as inherently more efficient than direct natural
gas. Heat-pump water heaters are 2.5 to 3 times as efficient as electric resistance or natural gas
water heaters.9 Electric heat pump space heating is also three to four times as efficient as natural
gas heating.10
Southern California Edison (SCE) recently released a whitepaper outlining an “integrated
blueprint for California to reduce greenhouse gas emissions and air pollutants.” In the
whitepaper, SCE states that space and water heating currently contributes more than two-thirds of
total residential and commercial building GHG emissions. Electrifying nearly one-third of
residential and commercial space and water heaters, in addition to increased energy efficiency
and strong building codes and standards, could reduce GHG emissions from this sector from 49 to
37 MMT/year, or 7 percent of the 2030 goal.11
5 Wang, S. and Brown, G., May 25, 2017, Q&A: The State of Clean Energy With David Hochschild of the California
Energy Commission, Greentech Media, Available: https://www.greentechmedia.com/.
6 California Energy Commission, October 2017, Senate Bill 350: Doubling Energy Efficiency Savings by 2030, pg. 60
7 California Air Resources Board, November 2017, California’s 2017 Climate Change Scoping Plan, pg. 66.
8 NRDC and E3, September 2017, America’s Clean Energy Frontier: The Pathway to a Safer Climate Future, Available:
https://assets.nrdc.org/sites/default/files/americas-clean-energy-frontier-report.pdf
9 Delforge, P., November 2016, Simulation of Heat Pump Water Heater Real-World Performance, NRDC, Available:
https://www.nrdc.org/resources/nrdc-ecotope-heat-pump-water-heater-performance-data.
10 Nadel, S., May 2016, Comparative Energy Use of Residential Furnaces and Heat Pumps, ACEEE, Available:
http://aceee.org/comparative-energy-use-residential-furnaces-and.
11 Southern California Edison, November 2017, The Clean Power and Electrification Pathway: Realizing California’s
Environmental Goals, Available: https://www.edison.com/.
Building electrification can deliver
energy savings and GHG emission reductions.
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Figure 11. California’s GHG Emission Reduction Goals
Source: California Air Resources Board
While the Energy Commission and CARB agree that building electrification can deliver energy
and climate benefits, they have also identified issues to be addressed moving forward. The
Energy Commission notes that unlike traditional energy efficiency programs, fuel substitution
causes electric load to increase,12 which is seemingly at odds with the SB 350 goal of doubling
energy efficiency savings by 2030. CARB states that switching from natural gas end uses to
electricity generated by burning natural gas would not be effective in reducing GHG emissions.13
There are also barriers to building electrification in the existing regulatory environment. The Time
Dependent Valuation (TDV) methodology used in Title 24 Building Energy Efficiency Standards
does not fully account for the cost of carbon thereby advantaging natural gas over electric end-
uses. The California Public Utilities Commission three-prong fuel substitution test was established in
the 1990s specifically to deter, not encourage, electrification in existing buildings.
In order to address implementation issues and remove regulatory barriers building electrification,
public power supports the recommendation of the Energy Commission to develop a comprehensive
framework to implement fuel substitution programs that maximize energy savings and GHG
emission reductions, in collaboration with CARB, CPUC, utilities, and stakeholders.14 POUs urge
the Energy Commission to convene public workshops on building electrification as part of the
2018 Integrated Energy Policy Report Update docket (i.e., 18-IEPR-07 or 18-IEPR-09).
Building electrification can complement related efforts to electrify the transportation sector as
both are essential to the meeting the State’s GHG emission reduction goals. Further clarification is
needed regarding GHG accounting for POUs that incur increased retail sales—and increased
electric sector GHG emissions—while decreasing overall GHG emissions in other sectors.
12 CEC, pg. A-24
13 CARB, pg. 66.
14 CEC, pg. 62.
Reducing GHG
emissions by 80%
below 1990 levels
by 2050
necessitates a
dramatic reduction
in the carbon
intensity of building
energy usage.
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A PPENDIX A
This appendix consists of detailed narratives of each POU’s energy efficiency programs, as well
as general descriptions of the utilities.
All POUs – Summary of Energy Efficiency Programs, FY 2016-2017
Summary by Utility Resource Savings Summary
Utility
Gross Peak
Savings
(kW)
Gross Annual
Energy Savings
(kWh)
Gross Lifecycle
Energy Savings
(kWh)
Net Peak
Savings
(kW)
Net Annual
Energy Savings
(kWh)
Net Lifecycle Energy
Savings (kWh)
Total
Utility
Cost
Alameda 346 2,521,520 26,806,604 307 2,294,754 23,635,162 1,104,284$
Anaheim 11,587 33,287,970 314,046,234 11,587 33,287,970 314,046,234 5,307,538$
Azusa 1,123 6,913,939 68,459,367 988 5,969,284 60,118,423 814,445$
Banning 2,345 416,405 4,972,400 1,884 381,580 4,580,670 210,283$
Biggs 2 135,802 2,037,949 1 122,090 1,832,367 34,345$
Burbank 4,551 14,145,863 118,646,946 4,551 14,145,863 118,646,946 4,433,672$
Colton 311 1,225,099 12,136,695 300 1,196,866 11,872,111 950,611$
Corona - 34,222 190,384 - 27,378 152,307 7,778$
Glendale 2,043 18,938,735 76,329,511 2,002 18,842,350 74,767,037 2,022,560$
Gridley 11 69,023 794,487 4 49,572 530,940 66,566$
Healdsburg 22 540,933 5,931,237 18 456,430 4,990,361 392,891$
Imperial 5,314 27,942,889 207,598,724 4,281 24,044,767 173,229,532 5,287,671$
Lassen 92 686,231 8,009,384 71 542,649 6,335,696 200,826$
Lathrop - - - - - - -$
Lodi 348 4,823,545 57,263,177 262 3,854,298 45,565,924 2,084,306$
Lompoc 19 223,445 2,178,058 14 174,501 1,715,032 108,632$
Los Angeles 43,087 478,886,663 7,977,934,355 43,087 478,886,663 7,977,934,355 140,286,861$
Merced 0 1,452,132 7,344,768 0 1,167,128 5,870,571 497,369$
Modesto 2,585 13,964,452 192,466,928 2,070 11,374,931 156,629,072 2,730,682$
Moreno Valley 153 966,142 4,045,420 153 955,629 3,940,288 120,166$
Needles 1 3,704 52,885 1 3,091 45,061 114,424$
Palo Alto 742 7,322,643 65,678,138 595 5,986,491 51,790,776 2,930,677$
Pasadena 3,409 25,122,797 179,363,503 3,343 24,948,511 177,443,323 5,628,679$
Pittsburg 19 59,455 594,547 15 47,564 475,638 62,811$
Plumas-Sierra 24 176,449 2,743,478 17 110,830 1,750,054 110,662$
Port of Oakland 42 283,269 2,266,152 33 226,615 1,812,922 30,814$
Rancho Cucamonga 15 53,809 860,947 15 53,809 860,947 55,487$
Redding 1,507 4,546,566 57,909,753 1,151 3,477,714 42,921,382 3,016,568$
Riverside 4,844 22,448,150 307,851,018 4,056 20,955,995 273,260,645 5,991,996$
Roseville 4,376 14,850,972 112,395,393 4,354 14,672,051 110,077,264 4,450,444$
Sacramento 37,140 207,195,075 2,462,417,774 25,568 152,383,431 1,803,016,886 36,676,727$
San Francisco 201 3,194,818 50,207,265 190 3,025,728 46,825,465 3,272,221$
Shasta Lake 85 373,680 4,369,233 49 276,038 3,082,778 172,363$
Silicon Valley Power 1,680 20,494,724 308,858,903 1,458 16,887,615 257,607,570 4,371,201$
Trinity 5 1,392 20,880 4 1,114 16,704 104,430$
Truckee Donner 240 1,770,068 24,122,117 179 1,242,635 17,532,740 745,339$
Turlock 71 14,915,468 164,917,908 44 14,692,228 161,896,434 1,967,010$
Ukiah 15 106,418 1,355,713 10 77,025 941,223 84,141$
Vernon 529 6,509,432 22,116,489 424 2,096,451 17,826,112 386,986$
Victorville - - - - - - -$
TOTAL 128,883 936,603,899 12,855,294,724 113,087 858,939,637 11,955,576,952 236,834,470$
Cost Summary
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ALAMEDA MUNICIPAL POWER
Alameda Municipal Power At a Glance
•Climate Zone 3A
•Number of retail customer connections: 35,000 connections. 88 percent residential, 12
percent non-residential.
•Annual total retail sales by customer class: $55,696,886 ($21,510,126 - residential,
$34,186,759 – non-residential)
•Annual total budget for energy efficiency programs: $1,438,348
•Annual total amount actually expended for energy efficiency programs: $1,104,284
Alameda Municipal Power Overview
•Due to Alameda’s temperate climate and small amount of industry, the peak demand for
electricity is in the winter (December and January) in the early evening. Alameda
Municipal Power’s (AMP) electric load is relatively flat compared to most California
utilities and there is no residential air conditioning.
•In calendar year 2017, AMP installed advanced metering infrastructure (AMI), or smart
meters, throughout Alameda. All customers will have access to their interval data by
summer 2018 via a new online portal.
•AMP has committed to spending much of our cap-and-trade and renewable energy credit
(REC) funds to reduce greenhouse gas emissions in its service area.
•Total energy sales have been relatively flat since 2014, around 345,000 MWh per year.
The average residential energy use has been hovering around 340 kWh per month since
2015. AMP does not expect to see an increase over time as energy generation from solar
and energy efficiency programs and standards offset potential increases due to electric
vehicles. This trend is similar to other utilities both in California and nationally.
Major Program Changes
Fiscal year (FY) 2016 was AMP’s top year for energy efficiency savings due to convergence of
the commercial lighting direct install program, LED streetlight retrofit, and residential behavior
change program. FY 2017 savings included a very successful non-residential direct install
program, but just one final portion of streetlights and the final half-year of the residential
behavior change program. Overall, FY 2017 was a year of continuing programs, rather than
creation of new offerings.
Program Highlight
AMP’s non-residential direct-install program, Energy Plus, provided more than 60 percent of total
savings. The program, which provided both lighting and refrigeration upgrades, is particularly
attractive to small businesses that are eager to benefit from the energy savings, but do not have
in-house expertise in energy-saving technologies and installations. The Energy Plus rebates can
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cover up to 90 percent of the upgrade cost for small businesses and 80 percent for all other non-
residential customers.
Program Descriptions
•Energy Plus Program – Non-Residential Lighting, Non-Residential Refrigeration: The
Energy Plus Program, which started in January 2016, is a non-residential direct-install
lighting, refrigeration, heating, ventilation, and air conditioning (HVAC) program. More
than 100 customers, over half of them small commercial, participated in lighting and
refrigeration upgrades with low co-pay amounts due to AMP’s rebates. This program will
remain open until December 2019.
•My Energy – Residential Behavior: The My Energy program, powered by Opower,
concluded in December 2016. The program provided residential customers with regular
mail and email distributions of energy efficiency tips and behavior changes. AMP’s energy
savings were based on differences in energy use between test and control groups.
•Non-residential Lighting (Custom) Program – Non-Residential Lighting – This program, like
Energy Plus, offered non-residential customers rebates for lighting upgrades. While there
were few participants in this program, AMP maintains this program as a means of offering
customers a do-it-yourself option for energy efficiency upgrades. This is a common
pathway for chain retailers who are trying to manage incentivized upgrades across
various locations.
•Residential Online Rebates – Residential Clothes Washers, Lighting, Refrigeration, Other
(Electric Clothes Dryers): Alamedans have been able to participate in residential energy
efficiency rebates using a simple web application since March 2016. In FY 2017 the tool
received nearly 400 applications. Rebates were available for LED bulbs, LED fixtures, LED
decorative string lights, electric clothes dryers, washing machines, heat pump water
heaters, refrigerators, freezers, and refrigerator/freezer recycling. This program will
remain open in FY 2018.
•Instant Rebate Program (Upstream Lighting) – Residential Lighting: The Instant Rebate
Program was an upstream LED offering that provided residents the opportunity to
purchase pre-rebated LEDs from select Alameda retailers. Most of the savings from this
program were captured in the FY 2016 savings, but some savings ran into the first month
of FY 2017. In the final month of the program, customers purchased 377 LEDs.
•LED streetlight retrofit: Non-Residential Lighting: The bulk of the streetlight retrofit was in
FY 2016. In FY 2017, AMP completed one additional street that had not been completed
in FY 2016.
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EM&V
AMP completes an EM&V study every other year with a focus on the two previous years. The most
recent EM&V report, by Energy & Resource Solutions is available here. The next report will cover
the non-residential direct install programs for FY 2016 and FY 2017.
Sources of Energy Savings
With a goal of getting the most accurate energy savings, AMP staff used a variety of sources. For
the residential lighting energy savings, AMP used historical AMP customer program data, buoyed
by a high realization rate in the FY 2015 EM&V report. The energy savings figures for the
residential refrigerator/freezer, LED string lights, and washing machines were from the “Technical
Resource Manual” (TRM 2016) for the CA Municipal Utility Association. The electric clothes dryer
savings was from an Energy Star report. Energy savings from My Energy, AMP’s residential
behavior program, were from actual AMP billing records and compared the test group, those that
received the printed Home Energy Report (HER), to the control group that did not receive HERs.
Opower, the vendor responsible for My Energy, handled these calculations.
Energy savings for non-residential programs were calculated using a hybrid of actual pre- and
post-installation inspections and the TRM 2016. Streetlights and customized lighting projects were
fully calculated. Savings from the direct install program, Energy Plus, used a combination of the
TRM 2016 and full pre and post calculations.
Complimentary Programs
•Low-Income Programs: AMP continues to provide financial assistance to Alameda's low-
income families through the EASE (Energy Assistance through Supportive Efforts) and EAP
(Energy Assistance Program) programs. For FY 2017, EASE, an emergency relief program,
helped 58 households receive a total of $7,474 in electric bill assistance. A maximum
amount of $200 is available per household within a three-year period through the EASE
program. The EAP provides a 25 percent monthly discount on the electric bill. A total of
$82,107 was allocated to 587 Alameda households. These programs are funded through
the public purpose component of AMP's energy charge.
•Renewable Energy Programs: Alameda Green, AMP’s voluntary green power program,
provides customers with the option to choose 100% renewable energy at an additional
cost of $0.015/kWh. As of the end of FY 2017, there were 2,100 residential and 70
commercial customers enrolled in Alameda Green. AMP staff encouraged enrollment
through Alameda Green mentions in AMP’s customer newsletter, four bill inserts, social
media, an outreach program, and a contest among customer service representatives. In
June 2017, AMP earned a national ranking for green utility programs from the U.S.
Department of Energy’s National Renewable Energy Laboratory (NREL). AMP’s “Alameda
Green” program made NREL’s “Top 10” lists for its high participation rate and green
power sales rate in 2016.
•Research, Development, and Demonstration: There was no AMP activity in research,
development, and demonstration in FY 2017.
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• Electric Vehicles: In FY 2017 there were a total of 445 AMP customers registered to
receive the electric vehicle (EV) discount. The percent of Alamedans with an EV is roughly
double that of the state average. AMP has seen a steady increase in EV discount
participants since there were 58 in FY 2014. AMP has five plug-in vehicles in its own fleet.
• Energy Storage: AMP does not have any onsite storage and an evaluation of energy
storage was done in 2014 as required by California AB 2514. The evaluation concluded
that energy storage was not cost effective at this time. However, AMP continues to
evaluate the potential for this technology.
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ANAHEIM PUBLIC UTILITIES
Anaheim Public Utilities At a Glance
•Established 1894
•Climate Zone 8
•181,886 meters. 118,264 electric and 63,622 water
•Annual total retail sales by customer class – 25.3% residential, 32.9% commercial, 41.8%
industrial
•Annual total budget for energy efficiency programs – $5,772,289
•Annual total amount actually expended for energy efficiency programs – $5,307,538
Anaheim Public Utilities Overview
The City of Anaheim is Orange County’s second largest city and the 10th largest in the state.
Additionally, the City houses the only not-for-profit, municipally-owned utility in the county.
Anaheim Public Utilities (APU) consistently provides electricity and water to a community of
358,000 residents, over 20,000 businesses, and more than 25 million annual visitors over an area
that covers more than 50 square miles. For over 120 years, APU has provided its customers with
reliable electric services at affordable rates. Over the years, APU has reached out to its
customers to develop programs and services that best meet the community’s needs.
APU continues to work closely with the City’s Community and Economic Development and Planning
Departments to make every effort to implement the goals and policies of Anaheim’s Housing
Element. Construction of the Rockwood Special Needs Apartment Complex was completed in
2016, which provided 70 rental units for the homeless including those suffering with mental
illnesses. Consequently, this project placed 150 children and their families into permanent homes.
APU supported this effort by providing funding per apartment unit to promote the installation of
energy efficiency measures in order to assist these residents on their utility bills. These efforts and
successes demonstrate the City’s continued commitment towards ensuring that the housing needs of
its residents are recognized and effectively addressed.
APU has engaged local school districts to install utility owned community solar projects on school
properties to provide the residents of Anaheim with clean energy. Currently, nine schools have
committed to participation in the Solar for Schools Program and construction is scheduled for
summer 2018. The benefits include financial incentives for participating school districts as well as
hands on educational opportunities for the students. APU is also evaluating an income qualified
discount program associated with the power generated through the Solar for Schools Program.
Major Program Changes
APU continues to enhance and expand its already extensive array of energy efficiency program
offerings for its customers. APU has modified its energy efficiency program portfolio in FY16-17
to take advantage of the successful partnering with the Southern California Gas Company by
doubling the funds, offering additional measures and increasing the customer eligibility for the
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income qualified direct installation program. Income qualified customers receive the value of a
one stop approach that provides electric, gas and water savings through a host of resource
efficiency measures, equipment and appliances.
Additionally, APU is committed to new energy efficiency technology such as light emitting diodes
(LED’s). As a result, APU has now transitioned its security Dusk to Dawn lighting program
exclusively to LED technology. Residential, commercial and multifamily customers can replace
older inefficient security lighting technology with LED fixtures provided by APU. In FY 16-17, APU
completed a citywide distribution of LED bulbs to 90,000 residents through a direct mail program
as well as increased the number of LED retrofits in the Street Light Replacement Project.
Program Highlight
APU’s Lighting Incentive Program achieved over 7.5 million kWh savings in FY 16-17 due to
increased participation by Anaheim’s commercial and industrial customers. Participation in the
program continues to grow as the rapid development of LED technology has led to improved
products, lower prices and better utility incentives. Businesses are realizing the benefits of LED
lighting technology with increased energy savings and reduced maintenance costs.
APU’s Customized Energy Incentives Program provides customers the flexibility to target their
greatest energy using equipment on site with incentives designed to specifically meet their needs.
By documenting energy use before and after equipment upgrades at their facilities, APU
customers can replace the greatest energy end users at their businesses through performance
based incentives. This can be a great alternative to selecting a one size fits all prescriptive menu
of measures with pre-established incentives. Customers who need assistance in identifying their
business’s largest users can also reach out to APU for a comprehensive audit or design review.
Commercial customers who participated in the Customized Energy Efficiency Incentives Program
saved nearly 2 million kWh in energy savings through process efficiency improvements this fiscal
year.
APU offers incentives for high efficiency LED Sports Lighting retrofits for athletic stadiums and
fields by promoting reliable lighting through the latest technology. The Anaheim Angels recently
replaced inefficient metal halides to LED fixtures with instant strike capabilities, which reduced
their energy consumption and provided better lighting controls. In addition, Anaheim schools have
expressed interest in the program to replace inefficient lighting at their sports fields.
In the partnership with the Southern California Gas Company, both utilities benefitted from the
jointly delivered programs and services to their mutual customers. The working relationship
between the two utilities streamlined implementation, facilitated the use of common contractors to
implement electricity, water and natural gas efficiency measures, and allowed the utilities to
cross-promote each other’s conservation programs.
APU is proud to support the education efforts of Anaheim youth at all grade levels by providing
classroom and outdoor education on the importance of conserving natural resources, protecting
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the environment, and learning to use water and energy efficiently in their daily lives. The School
Education Program connected with close to 10,000 elementary school students on the value of
sustainable resources. Additionally, APU hosts an annual water conservation poster contest to help
celebrate the month of May as California’s Water Awareness Month.
Program Descriptions
Current Commercial Customer Programs Descriptions
Total annual program cost: $2,905,702
Resulting in 3,671 kilowatt demand reduction and 14,170,745 kilowatt-hour savings
• Air Compressor Program – Non Res Comprehensive: Provides free comprehensive audits
on this technology and its operation on a systemic basis and awards incentives for
installing qualifying system components that improve energy system efficiency.
• Comprehensive Energy Audits – Non Res Comprehensive: Customized on-site audits and
recommendations designed to improve energy operating efficiency and help customers
reduce costs.
• Customized Energy Incentives Program – Non Res Comprehensive: Customized financial
incentives for installation of high-efficiency air conditioning, motor controls and other
production related equipment.
• Heat Pump Incentives Program – Non Res Heating: Encourage installation of high-
efficiency heat pumps.
• Lighting Incentives – Non Res Lighting: Provides incentives to improve energy efficiency for
a variety of lighting applications.
• New Construction – Non Res Comprehensive: Customers receive design assistance and
incentives for new construction and facility expansions that install energy-efficient
equipment that exceed Title 24.
• Operations Program – Non Res Comprehensive: Produces energy savings by taking large
transformers offline that are not serving customers' loads.
• Small Business Energy Management Assistance Program – Non Res Lighting, Non Res
Cooling, Non Res Refrigeration, Non Res Comprehensive: Provides customers of less than
50 kilowatt demand with energy use evaluations, retrofit funding and installation
assistance; focusing on lighting upgrades, programmable thermostats, air conditioning and
refrigeration tune-ups.
• Small/Medium Business Audits – Non Res Comprehensive: Customized on-site audits and
recommendations designed to improve operating energy efficiency and help customers
reduce costs.
• Upstream HVAC – Non Res Cooling: Provides rebates to the sales channel that most
influences the stocking and selling of qualifying high efficiency equipment; the goal is to
facilitate the purchase of the high efficiency equipment by the end-use customer.
Current Residential Customer Program Descriptions
Total annual Program Costs: $2,337,399
Resulting in 6,453 kilowatt demand reduction and 8,474,438 kilowatt-hour savings.
• Air Duct Repair – Res Cooling: Provides incentives to residential customers who have a
licensed HVAC contractor perform an Air Duct Repair.
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• Dusk-to-Dawn Lighting – Res Lighting: Residents can receive outdoor LED security lights for
new or existing installation at no cost.
• School Education Programs (Res Comprehensive): Public and Private school students in
Anaheim are engaged both in the classroom and through hands-on outdoor labs to
explore environmental issues in our region. Additionally, students can learn about energy
and water consumption by completing in-home conservation audits. APU also donates LED
bulbs to Anaheim schools for students to sell and raise funds for educational field trips or
classroom materials.
• Holiday Lights Exchange – Res Lighting: Provides holiday lights to residents who turn in old
incandescent holiday lights.
• Home Incentives – Res Cooling, Res Shell, Res Pool Pump, Res Refrigeration, Res
Dishwashers: Rebates for purchase and installation of high efficiency ENERGY STAR®
rated appliances and high efficiency conservation measures.
• Home Utility Check-Up Audits – Res Comprehensive: A customized in-home audit of water
and energy use and existing appliances.
• Home Utility Check-Up Equipment and LED Direct Install – Res Lighting: Customers receive
free installation of up to five LED’s during the Home Utility Check-Up audit.
• LED Distribution – Res Lighting: Distribution of two 8.5 watt 800 lumen bulbs to residents
via direct mail.
• On-Line Home Utility Check-Up – Res Comprehensive: Customers can click on Public
Utilities to complete a detailed survey online. Customers receive money saving advice and
learn about incentives designed to help them be more water and energy efficient.
• Refrigerator Recycling Program – Res Refrigeration: Provides a rebate to customers who
recycle an old operational refrigerator or freezer.
• TreePower – Res Cooling: - Provides complimentary shade trees and incentives for
residential customers. Shade trees when properly placed can help reduce air conditioning
costs.
• Weatherization Program – Res Cooling, Res Lighting, Res Pool Pump, Res Shell, Res
Comprehensive: Income qualified direct installation program that provides plug load
occupancy sensors, up to 10 LED bulbs, CFL torchieres, duct sealing, refrigerant charge
testing and Energy Star room air conditioners.
EM&V
APU has completed their EM&V analysis for both its Small Business Energy Management
Assistance Program and its Small/Medium Business Refrigeration Program. Additionally, the
Department completed an EM&V analysis of its Upstream HVAC program.
Sources of Energy Savings
The source of energy savings used to calculate program performance was the TRM where
applicable. In addition utility work papers were used.
Complimentary Programs
• Income-Qualified Senior, Military, Veteran or Disabled Customer Energy Credit: Provides
a 10 percent reduction on the electric portion of bills to seniors, military veterans or long-
term disabled customers at or below 80 percent of the Orange County median income.
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• Dusk to Dawn Income-Qualified Assistance: In addition to receiving a free LED outdoor
light, income qualified residents may also have the light installed by one of Anaheim's
approved and licensed electrical contractors free of charge.
• Emergency Assistance Program: Provides a one-time electric utility payment for customers
in economic hardship.
• Green Power Program: Customers pay an extra charge to support renewables. The funds
go towards purchasing solar, wind, geothermal, hydroelectric and other forms of
renewable generation.
• Research Development and Demonstration: Customers are reimbursed for out-of-pocket
expenses up to $500 per Plug-in Electric Vehicles (EV) Charger. Eligible expenses include
the charger purchase price and installation costs. In addition to the $500 rebate, permit
application fees for the installation of the EV charger are waived. In addition, commercial,
industrial, and municipal customers who install a plug-in EV chargers at locations accessible
to patrons, multi-family dwelling residents, commuters and visitors are reimbursed for out-
of-pocket expenses up to $5,000 per charging station for public access locations, or
$10,000 for school or affordable housing locations. Eligible expenses include the charger
purchase price and installation costs. In addition to the rebate, the City’s permit
application fee for the EV charger is waived.
Other Programs
Total annual program cost: $64,436
Resulting in 1,463 kilowatt demand reduction and 10,642,787 kilowatt-hour savings
• Affordable Housing New Construction Program – Res Clothes Washers, Res Lighting, Res
Cooling, Res Refrigeration, Res Dishwashers, Non Res Lighting: Incentives for developers
who install high efficiency energy and water measures in their developments for
affordable housing projects located throughout the community.
• Commercial & Residential Water Savings Resulting from Equipment Rebates: Businesses
and residents are eligible for rebates by installing or retrofitting with qualifying water-
saving devices through the "SoCal Water$mart" Program in partnership with Metropolitan
Water District. Water savings result from the application of measures such as;
o Landscape Performance
o Rotating Nozzle Rebates
o SmarTimer Rebates
o Home Utility Checkup direct installs of water saving devices
• Codes and Standards: Savings are drawn from the statewide allocation of energy savings
credits for FY 2016/2017 due to Codes and Standards and based on Anaheim's percent
share of statewide load.
• Transmission & Distribution (T&D): Increased efficiencies by upgrading electric
infrastructure.
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AZUSA LIGHT & WATER
Azusa Light & Water at a Glance
•Climate Zone 9
•The utility serves approximately 16,555 retail customer connections
•Total retail sales by customer class - 31% residential ($11,496,330) and
69%commercial/industrial($25,346,971)
•Annual total budget for energy efficiency programs (including EM&V, admin/overhead
and incentives, however excluding RD&D, Renewable and Low Income) $903,635
•Annual total amount actually expended for energy efficiency programs $814,445
Azusa Light & Water Overview
Since inception of the energy efficiency programs, Azusa Light & Water has expended over $12
Million toward providing energy conservation information to the Azusa community and rewarding
businesses and residents for upgrading inefficient energy consuming equipment with more energy
efficient equipment. These efforts have resulted in an annual peak demand and energy use
reductions of approximately one percent.
Major Program Changes
During the past year the residential rebate programs have been combined, refined and
simplified to make the program more cost effective and easier to administer.
Program Highlight
The direct install Small Business Audit/Retrofit Program continues to provide the maximum impact
on meeting the needs of the harder to reach businesses and small retailers within the service
territory. These hard to reach customers have a very tight cash flow and in many times are unable
to participate in the rebate programs unless there is little to no up-front monetary outlay. This
program allows customers to immediately see the savings and avoid the initial cash outlay
associated with the typical rebate type programs.
The joint Library Awareness and LED Lamp Distribution Program was ramped up this fiscal year
and replaced the outdated CFL Distribution Program, thus achieving outstanding energy efficiency
gains in a very cost effective manner.
Commercial and Industrial Customer Program Descriptions
•Business Partnership Program: Retrofit existing buildings and factories with high efficiency
lighting, air conditioning and process equipment.
•Free Energy Audits: Provide suggestions on the most energy efficient equipment and more
cost effective methods of operations.
•New Business Retrofit Program: Encourage the use of the most energy efficient equipment
in the design and construction of new buildings and factories.
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• Small Business Audit/Retrofit Program: Provide free utility audit, free CFL retrofit, free
packaged A/C tune-ups, the first $1,500 free lighting retrofit and recommendations for
further energy saving measures with a corresponding 50% rebate up to a maximum
rebate of $10,000 per customer account.
• “Keep Your Cool Audit/Retrofit Program”: Provide free utility audit, free LED case lighting
retrofits, free refrigeration tune-ups, free case seal replacements, auto door closers and
fan controllers.
Residential Programs Descriptions
• Home Weatherization Rebate Program: Rebates are offered for a variety of home
weatherization measures.
• EnergyStar® Appliance Program: Rebates are offered for most high efficiency
appliances that have the EnergyStar® rating, including but not limited to, refrigerators,
air conditions, LED Televisions and computer monitors, dishwashers, clothes washers, pool
pumps, ceiling fans and various lighting measures.
• Free Home-in-Home Energy Audits: Provide recommendations for the effective use of
energy within the residence.
• Free On-Line Home Energy Audit Program: Customers can enter various parameters that
match their home and lifestyle, and receive an immediate list of conservation
recommendations and measures along with an estimate of what each appliance within the
home is using in the way of energy.
Public Facilities Program Description
• Program guidelines are essentially the same as the current commercial and industrial
programs; therefore they are included in that category for funding and savings.
City Schools Program Description
• LivingWise: Provide an interactive 6th grade conservation education program to all 6th
grade classes within the City of Azusa, both private and public.
EM&V
Azusa Light & Water contracted with Lincus Energy in 2010 to complete a study of the various FY
2008-09 energy efficiency programs and associated savings. The Lincus study is available on the
CMUA website and the Azusa light & Water website
(http://www.ci.azusa.ca.us/DocumentCenter/View/26058). Azusa Light & Water will continue to
make EM&V reports available to the CEC and other parties as they are completed and will
continue with its EM&V programs and practices in the future.
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Sources of Energy Savings
For savings, Azusa Light & Water uses a combination of figures from TRM, E3, utility work papers
and custom savings analysis along with vendor calculations when applicable.
Complimentary Programs
• Low-Income Programs: The Azusa Light & Water Low Income Assistance Program is
outlined in Rule No. 18 of Azusa Light & Water’s Rules and Regulations. Interested
customers are required to fill out an application and provide documentation of income. In
general, Azusa Light & Water’s guidelines for qualifying customers follow the low income
thresholds used by the State.
• Research, Development, and Demonstration: Azusa Light & Water has, jointly with the
Southern California Public Power Authority (SCPPA), is an active member of the APPA
DEED Program.
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CITY OF BANNING
City of Banning At a Glance
• Established in 1922.
• Climate Zone 15
• 26 employees.
• Of the 12,101 customers, 90% are residential
• Average demand during FY 16/17 was 16.9 MW, up 1.3% from the prior period.
• Peak demand during FY 16/17 was 46.3 MW, up 4.9% from the prior period. Peak
demand is primarily due to air conditioning load during the summer.
• Retail energy sales in FY 16/17 were 143,729,492 kWh, up 2.7% from the prior period.
Retail sales are broken down as 52 percent residential and 48 percent
commercial/industrial/institutional.
City of Banning Overview
During FY 16/17, Banning spent $210,283 in Energy Efficiency programs, which have provided
416,454 kWh energy savings. It should be noted that the City of Banning is located in an
economically disadvantaged area. A significant portion of the City’s population is either low income
or senior citizens living on a fixed income. Due to the economic demographics of Banning’s
population, a significant portion of Public Benefits dollars are utilized to provide low-income
assistance through reduced rates.
Major Program Changes
One of Banning’s main goals for FY 2016/17 is to expand participation in its commercial retrofit
and refrigeration programs, primarily through the adoption of significantly increased monetary
incentives for our small commercial businesses. To accomplish this goal Banning increased the budget
and worked with community organizations to further increase awareness and overall participation
of the Business Energy Efficiency Funds, or “B.E.E.F” program. Banning also increased the rebates
for residential central air conditioning units, and implemented a rebate for residential air
conditioner tune ups.
Program Descriptions
• Business Energy Efficiency Fund: Monetary incentives for commercial customers to install
energy efficiency upgrades/retrofits such as lighting, refrigeration, motors, air
conditioning tune-ups, etc.
• Air Conditioner: Monetary incentives to replace an existing central air conditioning unit
with a new high-efficiency unit.
• Air Conditioner Tune Ups: Monetary incentives for getting air conditioning units tuned up.
• EnergyStar® Appliances: Monetary incentives for purchasing products that meet the
Energy Star®” criteria.
• EnergyStar® Refrigerator: A monetary incentive for replacing an old inefficient
refrigerator with a new energy efficient unit.
• Recycle: Rebates offered to remove and recycle operating old and inefficient
refrigerators and freezers.
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• Energy Weatherization: Monetary incentives to replace inefficient materials with products
that will improve the energy efficiency of their facility and reduce energy use.
• Shade Tree: Rebates offered to plant shade trees around homes to help reduce the
amount of energy used for air conditioning.
• Commercial Programs: Monetary incentives for commercial customers to install more
energy-efficient equipment such as lighting, signage, refrigeration, etc.
• New Construction: Monetary incentives for new construction projects that exceed the
energy efficiency above California’s Title 24 standards.
• Energy Audits: Provides customers with a variety of recommendations for reducing energy
consumption.
• Low Income Assistance: An electric utility reduced Baseline Rate for qualified customers.
As mentioned above, the majority of the Public Benefits funds are spent providing low-
income assistance.
EM&V
The City of Banning Electric Utility has hired third-party firms, such as Lincus, Inc., to perform
EM&V studies in previous years. The City will continue with its EM&V programs and practices.
Complimentary Programs
Renewable Portfolio Standard. As of January 1, 2018, the City of Banning’s energy portfolio is
greater than 50% renewable.
Solar Energy. Banning has met its California SB1 requirements by providing $2.4 million in
rebates for the installation of solar photovoltaic systems in its service territory. The rebates have
helped install approximately 0.75MW of customer-owned solar photovoltaic capacity in the city.
Electric Vehicles. The State of California has set a goal of having 1.5 million zero emission
vehicles on the roads by 2025. It is anticipated that the majority of these zero emission vehicles
will be electric vehicles. As battery storage technology improves, the costs for electric vehicles will
continue to decline, which will result in a higher participation in electrical vehicle ownership within
the Utility’s territory.
• The City received a grant to have an electrical vehicle public charging station constructed
in the McDonald’s parking lot, which is now completed, and running.
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CITY OF BIGGS
Biggs Municipal Utilities at a Glance
• Electric utility established in 1903
• Biggs is located in climate zone 11
• The electric utility has 732 retail customer connections servicing 720 retail customers
• Retail sales in FY 2017 was 17,360,554 kWh, up 19% over the previous reporting
period. The brake-down by customer class is 27% residential, 6%, commercial and 67%
industrial (one large customer).
• Budgeted amount for energy efficiency programs for FY 16/17 was $41,040.00. The
amount actually expended was $36,547.29, funded through 2.85% Public Benefits
Surcharge and Green House Gas Auction proceeds. Unallocated funds were re-
appropriated to augment funding for our Solar PV Incentive Program.
Utility Overview
The City of Biggs is primarily a residential city with one large industrial customer. A significant
portion of the City’s population is either low income or senior citizens living on fixed incomes. The
City experienced a 19% load increase in FY 2017, more than double the load increase of the
last reporting cycle. This increase is attributable to increased activity at our large, industrial
customer, Sunwest Milling. A projected increase in residential load from new construction was
mostly offset by significant installation of leased and purchased solar P.V. systems. Few customers
took advantage of energy efficiency rebates.
Major Program Changes
There have been no major changes in programs offered, but budgeted funds increased
substantially as Greenhous Gas auction revenues were budgeted for a Streetlight Replacement
Project during this reporting cycle. With low customer participation in offered energy efficiency
programs, the City focused on street-light replacement to capture efficiency savings and increase
the safety of city neighborhoods. Review of all programs began in CY 2017 to evaluate cost
effectiveness after implementation of changes to Title 24.
Program Descriptions
• Referral to Community Action Agency for LiHEAP grants.
• Commercial Lighting Program: Customized Lighting Retrofit Rebate Program available to
all commercial customers and educational facilities.
• Commercial HVAC Program : Customized HVAC Retrofit & Optimization Program provides
generous incentives for businesses and educational facilities to update aging HVAC units
or tune-up units that don’t need replacement.
• Residential Appliance Program: This program offers incentives to residential customers for
the purchase of Energy-Star rated refrigerators and the recycling older units.
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• Residential HVAC Program: Tiered incentives for replacement of aging HVAC units at
residential properties. The greater the SEER level above Title 24 requirements, the
greater the potential incentive. The Res. HVAC program also provides incentives for tune-
ups of HVAC units, the installation of 7-day programmable thermostats and the installation
of whole-house fans.
• Residential Shell Program: This program offers incentives for increasing insulation levels
and installation of dual-pane, low E windows to replace existing single-pane. Future
programs may include whole-house air sealing.
EM&V
In 2007, in response to AB 2021, Biggs hired a third-party contractor to formulate an EM & V
plan. In 2008, 2009 & 2010, Biggs contracted with Navigant Consulting to perform Energy
Efficiency Program Evaluation studies of all programs the city offers. Those studies can be found
on the NCPA website and our city website. With the understanding that all programs need not
be evaluated every year, Biggs moved to evaluation of all programs, in three year blocks. Biggs
is currently working to find a consultant to perform multiple years worth of EM&V reports and
have budgeted $12,000 toward fulfilling our EM&V requirement.
Sources of Energy Savings Data
2016 TRM and 2014 DEER were used to calculate savings.
Complimentary Public Benefits Programs
• Renewable Energy Programs: Biggs offers incentives to customers who install up to 3 kW
of solar PV capacity for residential service and custom incentive programs for commercial
customers.
• Low-Income Programs: Biggs works with Community Action Agency of Butte County to
provide weatherization, appliance replacement, lighting replacement and HEAP grants to
income-qualified household within our service territory.
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BURBANK WATER AND POWER
Burbank Water and Power (BWP) At a Glance
• Located in Climate Zone 9
• More than 46,000 residential and more than 6,500 commercial electric service
connections, serving a total population of about 105,000 residents and more than 3,300
businesses.
• 1,080,000 MWh in total retail sales was recorded for FY 2016-17. Percent of retail sales
by customer class: 25.2% residential, 74.8% non-residential.
• The Fiscal Year (FY) 2016-17 budget for energy efficiency incentives was $3,618,000,
with additional funds set aside for administration, overhead, and EM&V. Of this,
$3,152,000 (87%) was spent. BWP’s funding source for energy efficiency programs is
the Public Benefits Charge. BWP can reallocate unspent budgeted dollars to other Public
Benefits programs or, more typically, invests them in the following fiscal year. In FY
2017-18, BWP has budgeted $3,508,000 for energy efficiency program incentives.
Burbank Water and Power Overview
Burbank is known as the Media Capital of the World, and is home to two of the world’s largest
studios, Warner Bros. and Disney. The city is also home to thousands of smaller businesses, many
of whom moved to Burbank in the early 1990s after the aerospace industry contracted and real
estate became plentiful and cheap. From BWP, these businesses have come to expect cost-
effective and reliable electric service, as well as additional services such as fiber optic
networking.
At the same time, Burbank has a vibrant residential community, with a housing mix of about
18,500 single family homes that ranges from post-war bungalows to two story view homes. There
are also about 27,000 multifamily homes, a figure that continues to increase with infill and high-
density development. As a result of nearly 20 years of energy efficiency history, increasingly
stringent codes and standards, and a community ethos of sustainability, the average Burbank
household uses about 500 kWh per month. This efficient baseline makes it a challenge to design
programs that can squeeze more energy efficiency juice out of an increasingly shrinking lemon.
BWP’s energy efficiency portfolio has been designed to reflect our organizational goal of
continuing to provide sustainable, affordable, and reliable service to all of our residents and
businesses. At the same time, BWP is adjusting to changes in the utility industry, including concepts
such as:
1. “Negative Load Growth,” where energy efficiency and subsidized distributed generation
are “fully” offsetting economic growth; and,
2. The “Duck Curve”, where customer solar PV generation in the afternoon leads to a steep
ramp up in the amount of electricity required to be supplied by the utility in the evening.
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This results in a daily load profile that resembles a duck, potentially invalidating current
Time Of Use (TOU) rate design and resource planning criteria.
To address the operational challenges of the Duck Curve, BWP is focusing more on reducing peak
demand, and streamlining operational costs through energy efficiency. In addition, BWP’s
promotion of transportation electrification offers an opportunity to help address the Duck Curve
and negative load growth as more California consumers purchase EVs. BWP has been working to
add new public chargers, including 6 new public chargers at the Hollywood Burbank Airport in FY
16-17, to complement the current rebate program for residents and businesses.
To further promote EVs, in April 2017, BWP also hosted an EV Ride and Drive event in order to
attract area residents to the benefits of owning electric vehicles. Partnering with both the cities of
Glendale and Pasadena, BWP invited guests to take the EVs on display for a spin, and receive
feedback from EV owners on their personal experiences. Of the 350 guests who attended the
April event, more than 230 guests took nearly 500 test drives on various EV models, ranging from
plug-in hybrids to all-battery electrics. The event also featured information on public charging
station locations, and most importantly, tried to address the issue of “range anxiety”. BWP also
featured information on charger rebates and promoted the advantages of the TOU electric
billing rate to help reduce peak demand consumption.
Another way to address these challenges are through innovative rate designs. In FY 16-17, BWP’s
Small Commercial customers were placed on a TOU rate, thereby completing the transition for all
Burbank businesses to a cost-based electric rate. With the TOU rate divided in 3 daily rate
periods (on-peak, mid-peak, and off-peak) during summer months and 2 daily rate periods (mid-
peak, and off-peak) during “non-summer” months, local businesses will be able to monitor their
usage, maximize their consumption during the less expensive rate periods, potentially resulting in
lower electric bills.
With minimal customer service or electric service impact, the TOU transition showed that businesses
are able to align their operations to BWP’s low cost periods, while still able to participate in
energy efficiency programs. BWP’s three core programs for commercial customers, Business Bucks,
Energy Solutions, and Upstream HVAC, achieved more than 2.2 MW of peak demand savings in
FY 2016-17.
Major Program Changes
Since the utility’s growing reliance on digital communications from the previous fiscal year, BWP
increased its customer outreach encouraging customers to explore and use interactive features on
all digital mediums from web portals to social media, thereby reducing phone calls in the
Customer Service call center. The table below highlights how customers have explored a few of
BWP’s online platforms and, as a result, reduced the burden and costs on the call center.
Communication platforms FY 2015-16
Activity
FY 2016-17
Activity
Change
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BWP Twitter 1,645 2,043 24%
Home Energy Reports 6,379 11,221 80%
Phone Calls 78,753 73,835 -6%
BWP’s HVAC Upstream Program has also shown an increased degree of popularity among
commercial customers who have participated since its debut during the prior fiscal year. In FY
2015-16, 732 tons were rebated with peak demand savings at 160 kW. During FY 2016-17,
1,167 tons were rebated, resulting in an annual peak demand savings of nearly 200 kW – a 21
percent increase from the prior year.
Program Highlight
For residents, BWP’s Home Improvement Program (HIP) continues to serve customers offering free
weatherization upgrade services in order to increase the energy efficiency of Burbank’s single
family homes. BWP introduced the program in November 2009 as a whole house, direct install
program and it has been expanding ever since. In partnering with the Southern California Gas
Company and the Metropolitan Water District of Southern California, BWP has been able to
reduce electric usage while leveraging additional funding to also reduce natural gas and water
use. HIP has several components, including an in-home audit with energy and water education and
installation of LED lamps and water savings devices. In addition, BWP assesses single family
homes for additional services including the installation of attic insulation, duct testing and sealing,
central air conditioning tune-ups and air sealing, as well as outdoor water conservation measures.
With the current program, many of our participating residents are now qualified to receive
incentives through the state’s Advanced Energy Upgrade California Program.
During FY 2016-17, BWP focused its marketing efforts to target more single family homes
through a redesign of communication materials and increased digital marketing. In FY 2016-17,
the program served nearly 663 households, and provided weatherization upgrades to 216
homes, a 42 percent increase from the previous fiscal year. Overall, the program reduced peak
demand by more than 500 kW, a 110 percent increase from the previous year. The increase in
program activity, and the resulting increase in peak demand savings, demonstrates the link
between program design and program outreach, and the need for continuous iteration and
improvement.
Program Descriptions
The following is a sampling of BWP’s largest programs by end-use:
Residential Cooling and Non-Residential Cooling: BWP provides services that address all aspects
of space cooling for residential homes and commercial buildings, including rebates for the
purchase of high-efficiency air conditioners and heat pumps, and free HVAC tune-ups. For FY
2016-17, these programs resulted in more than 1.4 MW of peak demand reductions.
Residential Refrigeration: BWP provides rebates for the purchase of ENERGY STAR refrigerators,
including 189 in FY 2016-17. BWP also provides new ENERGY STAR refrigerators at no cost to
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income-qualified customers. In addition, BWP also removes and recycles residents’ second
refrigerators at no cost in order to reduce their bills and lessen these older appliances’ impact on
the grid. Through these three programs, 420 inefficient refrigerators were removed or replaced
with more efficient models, resulting in more than 105,000 kWh in annual electricity savings.
Non-Residential Lighting: BWP provides free direct installation services, including for high
efficiency lighting, to all qualified small businesses in Burbank. In addition, BWP provides rebates
per annual electricity saved for customized lighting projects, including $0.10 per kWh saved for
LED lighting. Through these efforts, BWP achieved 1.8 MW in peak demand savings and 5.9
million kWh in annual electricity savings for our commercial customers.
EM&V
Along with most other POUs in California, BWP uses the E3 Reporting Tool to ensure accurate
reporting of electricity and peak demand savings and cost-effectiveness. In order to verify these
savings, and meet the requirements of AB 2021, BWP also builds evaluation, measurement, and
verification elements into every program and facilitates independent third-party studies. BWP’s
previous EM&V studies can be found at http://www.ncpa.com/current-issues/energy-efficiency-
reports.html.
Sources of Energy Savings
The majority of energy savings values used to evaluate BWP’s program performance were
obtained from the TRM developed for California’s POU by a third-party firm, ERS. In the case
where an installed measure was not available in the TRM, BWP relied on vendor or other third-
party data to estimate energy savings.
Complementary Programs
• Low-Income Programs: BWP offers a Lifeline rate to about 2,000 income-qualified
customers, a 40 percent discount off the standard residential electric rate, making it
among the most generous programs in the state. BWP also offers the Refrigerator
Exchange program for Lifeline customers.
• Renewable Energy Programs: BWP’s Solar Support Rebate program continued to offer
both residential and commercial customers with rebates for installing solar panels. In FY
2016-17, the rebate for residential customers was $0.32 per watt installed, and $0.24
per watt installed for commercial customers. In FY 16-17, 28 rebates were provided for
solar PV systems that are westerly-facing, in order to minimize the effects of the Duck
Curve. The program was discontinued during FY 16-17 after the legislatively-mandated
10 year program term ended, mainly due to falling solar panel prices.
• Research, Development, and Demonstration: BWP operates a demonstration program of
23 Ice Bear units installed at City-owned buildings and large businesses. The Ice Bear is a
peak-shifting thermal energy storage unit that works with air conditioners. The unit is
simply a tank containing water that is frozen during off-peak hours; the ice is then used to
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provide cooling, in substitution of the air conditioner’s compressor, during peak hours. In FY
2016-17, the units provided about 250 kW of peak demand capacity reduction, directly
mitigating the impact of the Duck Curve.
• Energy Storage: In addition to the Ice Bear units, and investment opportunities at utility-
scale, BWP is investigating distribution-level and customer-owned energy storage in a
number of ways, through Requests for Information and Proposals through SCPPA’s Energy
Storage Working Group.
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CITY OF COLTON ELECTRIC DEPARTMENT (CED)
City of Colton Electric Department (CED) At a Glance
• Climate Zone(s) – CED is in Climate Zone 10
• Number of retail customer connections – The City of Colton has a total of 18,450 retail
connections. Residential 16,112, Commercial 2,044, Municipal 221 and Industrial 73
• Annual total retail sales by customer class – Residential $15,859,318, Commercial
$13,896,302, Industrial $26,001,851, and Other $1,044,595. Total revenues
$56,807,066
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives) – $1,166,847.
• Annual total amount actually expended for energy efficiency programs – $662,869
City of Colton Electric Department (CED) Overview
Fiscal year 2016/2017 budget expenditures increased 30% ($813,913 to $1,166,847) from
the previous reporting year to provide additional programs and assistance to CED customers. To
help increase participation in energy efficiency and assistance programs, CED continued working
with a marketing firm to assist the utility with marketing materials in English and Spanish to reach
Colton’s diverse community. Residents and businesses received marketing materials to help
educate them on Energy Efficiency rebates and other programs CED offers for customers.
Major Program Changes
CED continues to expand its EE program development by entering into additional Southern
California Public Power Authority (SCPPA) contract agreements for residential and commercial
customers. This reporting year CED increased its business direct installation program to provide
additional funds to complete projects that struggling businesses didn’t have the funds to complete.
CED added a Holiday Light Exchange Program for residents to have the opportunity to exchange
old inefficient string lights for LED lights. CED had over 151 customers participate in the light
exchange. CED also added an online Web-shop for residents to purchase energy efficient light
bulbs, smart power strips and smart thermostats from the convenience of our website.
Program Highlight
This reporting year the program that had the greatest impact for our residents was a marketing
strategy program called “Spring into Summer”. During the First Day of Spring, March 19, 2017 to
the last day of Spring, June 19, 2017, residents received additional rebate incentives for Energy
Efficient items that prepared them for Summer. This program had the greatest impact because our
residential rebate participation increased and residents were happy to save energy during the
hotter months of summer reducing their energy use and bills.
Program Descriptions
• EE Rebates Non-Residential: Commercial and industrial customers participating in lighting
and equipment upgrades were rebated $0.10 per kWh saved on the projected first
year’s savings.
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• EE Rebates Residential: Residential customers participated in a variety of energy efficient
projects which provide rebates for the upgrades installed in their homes, such as A/C
upgrade rebates. The rebate amounts depend on the equipment installed.
• Refrigerator Replacement Program (ARCA): CED assisted customers with replacing old
inefficient refrigerators with new energy efficient models, removing and recycling their old
unit. The utility provided the new unit for $15 a month, billed for 12 consecutive months on
the customer’s account. Total unit cost to the customer is $180.
• A/C Tune-Up: CED provides a rebate up to $60 for residential A/C Tune ups.
• KYC: Keep Your Cool offered small commercial businesses with inefficient refrigeration,
lighting and cooling. The program provided $5,000 per location in EE upgrades.
• Residential DI: Residential customers with annual energy usage of over 10,000 kWh will
received an energy audit and received up to $1,000 in direct install EE measures.
• Commercial DI: Small business customers with less than 20 kW participated in an energy
audit and direct install of EE measures up to $5,000 per business.
• Hospitality: Commercial program for lodging/hotels that provides a whole building
approach for energy efficiency. EE measures included in this program are: retrofits for
lighting to LED’s, insulation, HVAC controls, duct test and seal, and pool and spa pump
upgrades.
• Living Wise Program: School based energy efficiency education program, designed to
generate long term resource savings by bringing interactive take home kits containing high
efficiency measures they use to install within their home.
• Web-shop: Residents receive up to $50 a year and free shipping toward buying down
the cost of energy efficient lightbulbs, smart power strips, and smart thermostats on an
online purchasing platform. The Web-shop is located on the utilities website at
www.coltononline.com.
• Holiday Light Exchange: Residents can trade in their inefficient holiday lights for LED
holiday lighting during the month of December.
• Municipal DI: This program provided direct installation of energy efficiency measures
throughout City owned facilities.
EM&V
CED contracts with Alternative Energy Services Consulting (AESC) annually to complete CED
programs studies of the residential and commercial program and associated savings. Current
studies are available on CED website, (www.ci.colton.ca.us/DocumentCenter/View/3225). CED
will continue to make EM&V reports available to the CEC and other parties as they are
completed and will continue with its EM&V programs and practices in the future budgeting
$10,000 per year.
Sources of Energy Savings
The sources used to calculate program performance were the TRM and DEER data. The TRM was
utilized for all measures that had not been updated in the 2014 Title 24 code changes.
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Complimentary Programs
• Low-Income Programs: Income qualified applicants were provided a Tier 1 allotment
increase of 139 kWh. This brings the Tier 1 allotment from 250 kWh to 389 kWh each
month for 12 consecutive months from the date of approval.
• Renewable Energy Programs: This reporting year Public Benefit Funds did not fund any
renewable energy programs. The Electric Utility enterprise fund, funded solar photovoltaic
rebates for residential customers and funded the planning and construction of a community
solar project.
• Research, Development, and Demonstration: CED participated in an emerging technology
demonstration of a solar powered, ductless mini-split air conditioning systems in a
commercial setting. CED placed the unit on the City of Colton Water Department outdoor
water pumping house. The results of the study is available online at www.coltononline.com.
• Electric Vehicles: CED continues to grow its EV program. The utility currently has 12 level II
public chargers available, an EV rate which adds 250 kWh to residential 2nd Tier of
energy, and an EV charger rebate of $500 for level II chargers.
• Energy Storage: Colton Electric Utility participates in an energy storage working group
through SCPPA. Energy storage is being renewed for future participation. CED has
purchased 3 Ice Bear thermal energy storage units for installation in 2018 as part of trial
project.
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CORONA DEPARTMENT OF WATER AND POWER (DWP)
Corona Department of Water and Power (DWP) At a Glance
• DWP ‘s customers reside in climate zone 10.
• DWP provides electric service to approximately 2,450 customers.
• DWP’s annual energy sales were 153,400 megawatt-hours (6.0% more than last year).
• The budget for energy efficiency programs was $336,900.
• $5,131 was incurred for energy efficiency incentive payments and to develop marketing
materials.
• DWP began serving electric customers in 2001 with unbundled generation services to
existing investor-owned utility customers and bundled service to customers continuing to
build new facilities located in the designated service territory.
• The peak demand was 28.6 megawatts (7.7% more than last year) and
• Ninety-six percent of energy sales were to non-residential customers.
Corona Department of Water and Power (DWP) Overview
All bundled customers’ facilities are less than thirteen years old and met the 2005, 2008, 2013 or
2016 Title 24 requirements. The recent age of these facilities provide less energy efficiency
upgrade opportunities. DWP continued to offer customers the same energy efficiency programs.
Program Highlight
• $4,778 in energy efficiency incentive payments was disbursed for commercial LED lighting
installations.
• DWP serves municipal facilities that can be interrupted as scheduled.
Program Descriptions
• Audits – Residential – Res Audits: On-site energy audits that analyze customer usage and
demand to develop recommendations designed to improve energy efficiency and reduce
load requirements. Rebates are available for energy efficiency upgrades identified in
these audits. Verification services to ensure appropriate installation of recommended
measures are also provided.
• Appliances – Residential – Res Clothes Washers: Rebates are provided to customers who
purchase and install Energy Star® washing machines.
• Water Heating – Residential – Res Water Heating: Provide Energy efficiency kits to
residential customers that include low flow showerheads, low flow faucet aerators, and
energy conservation tips brochure.
• Pool Pumps – Residential – Res Pool Pumps: Provides incentives to improve energy
efficiency for pool pumps, which reduce energy usage by a specified amount.
• Whole House Fan – Residential – Res Shell: Provides incentives to improve energy
efficiency for whole house fans, which reduce energy usage by a specified amount.
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• Lighting – Residential – Res Lighting: Provides incentives to improve energy efficiency for
lighting applications, which reduce energy usage by a specified amount.
• HVAC – Residential – Res Cooling: Financial incentives for the replacement of cost-
effective energy-savings HVAC units that reduce annual energy usage or load
requirements by a specified amount.
• Audits – Industrial – Non-Res Audits: On-site energy audits that analyze customer usage
and demand to develop recommendations designed to improve energy efficiency and
reduce load requirements. Rebates are available for energy efficiency upgrades
identified in these audits. Verification services to ensure appropriate installation of
recommended measures are also provided.
• Lighting – Commercial – Non-Res Lighting: Provides incentives to improve energy
efficiency for lighting applications, which reduce energy usage by a specified amount.
• HVAC – Commercial – Non-Res Cooling: Financial incentives for the replacement of cost-
effective energy-savings HVAC units that reduce annual energy usage or load
requirements by a specified amount.
• Refrigeration – Industrial – Non-Res Refrigeration: Financial incentives for the replacement
of cost-effective energy-savings refrigeration equipment that reduces annual energy
usage or load requirements by a specified amount.
• Process – Industrial – Non-Res Process: Financial incentives for the replacement of cost-
effective energy-savings motors, pumps, and equipment that reduce annual energy usage
by a specified amount.
• Other – Industrial – Non-Res Other: Direct funding for projects on the utility-side of the
meter that provide benefits to customers in terms of improved safety, system integrity,
energy efficiency, conservation, or research and development.
EM&V
Engineering analysis programs are the basis for energy savings and incentive calculations. The
budget for energy efficiency was $336,800; and $4,778 in energy efficiency incentive payments
were disbursed.
Sources of Energy Savings
The Energy Efficiency Technical Reference Manual provided energy savings estimates for DWP
programs.
Complimentary Programs
• Renewable Energy Programs:
o Net Metering Program: A net metering tariff schedule is available to qualifying
customers.
o DWP Solar Installations: DWP has installed 350 kW of photovoltaic systems.
• Electric Vehicles: DWP installed eight electric charging vehicle stations.
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• Energy Storage: DWP’s energy storage goal is to procure cost-effective energy storage
applications equal to one percent (1%) of its peak load during calendar year 2020, with
installations occurring no later than the end of calendar years 2021. No specific cost-
effective energy storage application has been identified to date.
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GLENDALE WATER & POWER
Glendale Water & Power At a Glance
• Established in 1909
• Climate Zone 9
• 87,982 electric meters and 34,088 water meters.
• Total retail sale of electricity for FY 2016-17 of 1,062,605 MWh
• Retail sales (MWh) by customer class – Residential (35.08%), Commercial (31.45%),
Industrial (32.60%), Street lighting (.87%)
• Budgeted amount for energy efficiency programs: $1,810,000, amount actually
expended: $1,515,851 and funding source: Electric Revenue. The unused budget is
maintained in a fund balance to be applied towards qualifying projects, programs and
services.
Utility Overview
Being one of the first Utilities to install both electric and water advanced meters, Glendale Water
& Power (GWP) is developing and implementing new and innovative energy efficiency, load
management, demand response and customer engagement programs for its customers. Our
customers are eager to take advantage of the many benefits and new programs a modernized
utility offers. Trends in utilities are leading towards providing digital communications that give
customers near real time usage information that help consumers take charge of their energy use
and give them the tools to manage it.
A modernized electric grid greatly expands data acquisition and data sharing across business
units, lowers system losses, prevents energy theft and dramatically improves outage and asset
management, reducing maintenance and capital costs with the goal of keeping downward
pressure on consumer prices. For the current FY 2016-17 reporting year, GWP‘s energy
efficiency programs saved 18,842 MWh (1.77% of retail sales) and reduced peak demand by 2
MW (0.76% of peak demand). With a modernized utility system, GWP will offer more programs
and increase customer engagement through mobile applications to enable our customers to be
stewards in conservation by giving them the tools to empower them.
Major Program Changes
In FY 2016-2017 we continued the implementation of the Conservation Voltage Reduction (CVR)
pilot program. Using DVI’s Edge system, it builds on GWP’s investment in Automated Metering
Infrastructure (AMI) by using the data generated by the new digital meters and SCADA to reduce
customer energy consumption by maintaining optimal voltage levels on GWP’s distribution
transformers and feeders. CVR conserves electricity by operating electric customer voltages in
the lower half of the ten percent (10%) voltage band required by ANSI equipment standards.
The program was expanded and yielded an increase on energy savings. A CVR program is one
of the most effective ways of obtaining energy savings without having to enroll customers into a
specialized program. It is also a very effective way to reduce energy loss on the system and
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know and track that you are reducing losses. It is also a technology that customers will not visually
see or feel a difference in their usage, but can be proud that their utility invested in such a
program to produce such high energy savings.
Program Highlights
Our Home Energy Reports from OPOWER, the Large Business Energy Solutions program and the
Conservation Voltage Reduction pilot program produced the most energy savings from our
portfolio. The Home Energy Reports had the greatest impact on our residential customers. This
program also reached the majority of our customers and provides constant communication and
engagement. Our Business Energy Solutions program is a CMUA award winning program that is
designed to allow GWP large business customers the flexibility to define their own needs and
develop their own energy efficiency projects. The Conservation Voltage Reduction pilot program
was expanded and it now includes a total of 8 transformers, and 16 feeders which contributed to
an increased annual energy savings.
Program Descriptions
Glendale Water & Power is a leader in many aspects of the utility industry. Along with
aggressive conservation efforts, GWP has been giving back to the Community through its Public
Benefit Programs. These programs not only assist low-income customers with their electric bills,
they also provide funding and education for all customers to invest in new technologies helping
them save money and lower their energy and water consumption.
Residential Customer Programs
• OPOWER Home Energy Reports - Provides 6 print paper reports annually to 50,000
residential customers on their energy use. Reports also include action steps for each
household to help them reduce their electricity consumption. Currently, the program is
integrating the existing two month billing data and a wealth of external data sources to
educate customers on how they can save energy. With the installation of digital meters
throughout Glendale’s service territory, customers are mailed a home energy report that
includes their Smart Grid data and access to the website where they can review their
energy usage. (Res Comprehensive)
• OPOWER Web Portal - Provides up to 75,000 customers with web-access to electric usage
information from their digital meters. The software analytics engine enables the coupling
of insightful messaging with specific, targeted action steps for each household to help the
customer reduce their electricity consumption. The addition of interval electric usage data
has given customers the ability to view their usage in monthly, weekly, daily or hourly
intervals. Access to granular information coupled with the analytic engine will provide
customers with greater insight into their usage and provide more in-depth ways for them
to save energy and money.
• Smart Home Energy and Water Savings Rebates - Provides incentives to promote the
purchase of approved energy and water saving appliances and devices. Currently GWP
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offers a web portal for residents to submit their rebate applications online. (Res Shell, Res
Cooling, Res Dishwasher, Res Pool Pump, Res Refrigerator, Res Clothes Washers)
• Smart Home AC Tune-Ups - Provided by Proctor Engineering, helps residential customers
save energy by ensuring that their air conditioning and duct systems are functioning at
their optimal level. (Res Shell)
• Livingwise® - Provides energy and water conservation education materials for Glendale
public and private school students. These materials support 10 hours of intensive energy
education as well as in-home installation of energy saving devices including compact
florescent light bulbs. (Res Comprehensive, Res Lighting)
• Tree Power - Provides up to 3 free shade trees and arborist services to ensure that the
trees are planted correctly. When properly sited and cared for, a healthy, mature shade
tree helps provide shade that cools the home and helps reduce air conditioning use. (Res
Cooling)
• Conservation Voltage Reduction (CVR) – GWP partnered with Dominion Voltage, Inc. to
provide their EDGE solution, a conservation voltage reduction (CVR) program, as a pilot.
CVR conserves electricity by operating electric customer voltages in the lower half of the
ten percent (10%) voltage band required by ANSI equipment standards. The CVR
program builds on GWPs investment in Automated Metering Infrastructure (AMI) by using
the data generated by the new digital meters to reduce power costs by increasing the
efficiency of GWP’s distribution system. During the FY 16-17, the program produced
energy savings of 3,002 MWh. When fully implement, GWP expects annual energy
savings to approach 22,997 MWh. Currently GWP has 8 transformers and 16 feeders in
the program. When fully implemented, GWP expects to have as many 54 feeders and
38 transformers in the program. (Res Cooling)
• Mobile My Connect - CMUA award winning program that provides residential customers
a free mobile application through GWP’s Smart Customer Mobile engagement program
which offers residential customers an interactive app called GWP- Mobile My Connect to
better manage their energy and water usage on a smart phone, tablet and web anytime
and anywhere. The user-friendly portal platform, provided by Smart Energy Systems LLC,
delivers real-time usage information and two-way communication between the customer
and GWP. GWP – Mobile My Connect, allows residential customers to view current and
historical bills as well as pay bills, set budget goals, submit service requests, view/report
outages, send messages directly to GWP and obtain electric vehicle or solar panel usage
information.
• In-Home Display/Thermostat Program - GWP partnered with CEIVA Energy, LLC to
provide a unique In-Home Display (IHD) solution for residential customers. The CEIVA IHD
is a digital picture frame that integrates customer’s personal photographs with meaningful
and useful historical water usage information and near real time electric consumption
information. The CEIVA IHD works as a home gateway that simultaneously communicates
with GWP’s electric digital meters as well as the customer’s existing home networks via
Wi–Fi or Ethernet. In addition to providing interval energy and water consumption usage
information, GWP has the ability to enhance outreach, by pushing energy efficiency
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program, conservation and event messages directly to the IHD. In FY 2014-15 GWP’s
pilot consisted of 72 IHD’s with a broad cross section of residential customers. GWP
expanded our current pilot with CEIVA from 72 to 187 customers in FY 2015-16, and
integrated smart thermostats, and remote provisioning/web portal software. Currently in
FY 2017-18 there are a total of 989 IHD’s and smart thermostats installed in customers’
homes.
Commercial Customer Programs
• Smart Business Energy Saving Upgrades - CMUA award winning program that provides
small business customers with comprehensive no‐cost energy surveys, customized written
reports, energy education, and directly installs as much as $2,000 worth of cost‐effective
energy conservation measures. (Non-Res Comprehensive, Non-Res Lighting)
• Smart Business AC Tune-Ups - Provided by Proctor Engineering, helps small business
customers save energy by ensuring that their air conditioning systems are functioning at
their optimal level. (Non-Res Shell)
• Business Energy Solutions (BES) - CMUA award winning program that provides
incentives for medium and large businesses to complete pre‐approved energy saving
retrofit projects. Qualified customers can receive up to $50,000 in incentives per fiscal
year. Projects must be cost-effective from the customer’s perspective based on the value
of total estimated energy savings over the life of the installed measures. Incentives for
approved retrofit projects are limited to 20% of eligible project cost or 100% of the
incremental costs necessary to bring a remodeling and/or new construction project above
the minimum Title 24 energy standard. In no case will an incentive exceed the value
saved energy over the life of the measures assuming $0.06 per kWh saved. (Non-Res
Lighting, Non-Res Cooling, Non-Res Motors)
• Small and Medium Business Analytics - The business website portal and mobile platform
engages small to medium-sized business customers over a mobile platform that provides
comprehensive energy management information designed to provide insight and business
customer interaction related to energy and water usage, energy efficiency and
conservation, and device/appliance management for continuous improvement on energy
management and energy decisions.
New Programs – FY 2017-2018
• High Bill Alerts - GWP and Opower are partnering to launch the High Bill Alerts to all
GWP customers that sign up for the service. High Bill Alerts are designed to analyze AMI
data to help customers save energy and money when they are likely to consume more
energy than usual for a billing period. Before the end of a billing period, High Bill Alerts
inform customers that they are likely to have high energy use, and they provide insights to
help customers reduce their consumption before the billing period ends.
Smart Home Energy and Water Saving Surveys – The program evaluates the efficiency
of customer homes, installs energy and water saving devices and makes recommendations
for additional energy and water measures customers can implement.
Behavioral Demand Response Program – GWP continued the partnership with Opower
to implement a residential Behavioral Demand Response (BDR) program which leveraged
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AMI data analytics, behavioral science, and multi-channel communications to give
customers personalized insights on how to best trim their electricity use during peak events.
In FY 2017-2018 this program targeted 33,000 utility residential customers to receive
electronic, IVR, and paper communication using a behavioral science approach. The
communications encourages customers to adjust their energy consumption during periods of
peak energy demand. BDR is an innovative approach to residential demand response
because it gives customers personalized feedback on their performance shortly after a
peak event is complete. Customers no longer have to wait until their monthly bill to see
how much they saved and this is paramount to locking in positive peak shaving behaviors
for future events. (Res Cooling)
EM&V
Glendale Water & Power plans to initiate EM&V analysis of energy efficient programs in FY
2018-19 in support of AB 2021. For FY 2018-19 Glendale has budgeted $50,000 to its energy
efficiency budget to conduct EM&V studies that will be conducted through the use of a third-party
contractor. GWP will select energy efficiency programs based on the kWh savings. The purpose
of the EM&V study is to ensure that measures are installed as claimed by GWP and to lend
credibility to GWP’s savings reports as compared to the industry standards that were available
at the time of GWP’s program processing and implementation. It is Glendale’s plan to review all
energy efficiency programs in terms of cost effectiveness, customer participation and
administration.
Glendale Water & Power consistently performs the following in support of EM&V activities:
• A pre-and post-inspection of 100% of all large commercial retrofit projects under the
Business Energy Solutions program, including a review of their energy-saving calculations.
• All residential and commercial solar PV installations are field inspected and verified by
city personnel for program compliance.
• Audits and installations performed by third-party contractors for Glendale’s direct install
Smart Business Energy Saving Upgrades program have high inspection rates that are
performed by the consultant.
Sources of Energy Savings
The sources of energy savings used to calculate program performance was a combination of using
the TRM, work papers and third party EE verifications.
Complimentary Public Benefits Programs
Renewable Energy Programs: These programs provide incentives to install solar photovoltaic
systems in Glendale. Funding supported by Public Benefit Funds and distributed between
residential, small business and large business customers. GWP has budgeted for the Smart Home
Solar Solutions program beyond the SB1 sunset date.
• Smart Home Solar Solutions - This program provides incentives to promote the installation
of grid-connected solar photovoltaic systems in Glendale. A total of 1.1 MW in grid-
connected residential solar photovoltaic installations in FY 2016-17.
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• Business Solar Solutions - This program provides incentives to promote the installation of
grid-connected solar photovoltaic systems on small businesses in Glendale. A total of .238
MW in grid-connected small business solar photovoltaic installations in FY 2016-17.
• Large Business Solar Solutions - This program provides incentives to promote the
installation of grid-connected solar photovoltaic systems on large businesses in Glendale.
An existing total of .0592 MW in grid-connected large business solar photovoltaic
installations in FY 2016-17.
Low-Income Programs:
• Senior Care - This program provides electric bill discounts for low-income seniors and
disabled customers 55 and older. Senior Care was closed to new participants in 2009
when Glendale Care was implemented.
• Glendale Care - This program offers all eligible low-income customers a discount of $13
on their electric bills.
• Guardian - This program provides bill discounts for households with special electrically
powered medical equipment needs.
• Helping Hand - This program provides bill payment and deposit assistance for low-
income customers.
Research, Development, and Demonstration:
• Codes & Standards - GWP has included our respective share of the energy savings that
are attributable to the State’s Building Codes and Appliance Standards that are applied
and enforced by the City of Glendale.
Electric Vehicles:
• Electric Vehicles – In FY 16-17 we installed a total of 4 Level 2 EV charging stations
throughout the City. In February 2018 we received additional funding approval from
Glendale’s City Council to invest in the installation of more publicly accessible EV charging
stations. Our goal is to install 7 Level 2 publicly accessible EV charging stations in FY 18-
19.
• EV Level II Charger Rebate - Offer a maximum of $500 rebate to residential and
commercial customers who install a Level II (240V) EV charger in Glendale.
Energy Storage:
• Battery Energy Storage System - Installed a 2 MW Battery Energy Storage System
(BESS) at Glendale’s Grandview Substation that was commissioned in April 2017. This
BESS will help to regulate our interconnection to operate within threshold demands. In
addition, the system will help mitigate the intermittence of the renewable resources such as
solar generation. This project is scalable so that we can gain experience on how to use
the storage technology to determine full scale energy storage projects in the future. The
scale projects will increase the redundancy and resiliency of our power system. GWP is
one of the first Southern California utilities to integrate a Battery Energy Storage System
into their portfolio.
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GRIDLEY MUNICIPAL UTILITY
Gridley Municipal Utility At a Glance
• Climate Zone(s): 11
• Number of retail customer connections: 2,913
• Annual total retail sales by customer class (Residential 16,651,606 kWhs, Commercial
15,449,077 kWhs, Industrial 3,324,899 kWhs)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $140,000
• Annual total amount actually expended for energy efficiency programs: $66,566
Gridley Municipal Utility Overview
Gridley Municipal Utility (GMU) feels a significant responsibility to its community to invest their
Public Benefits funds in such a way as to impact both energy savings and financial
savings/positive economics in Gridley. GMU offers a comprehensive menu of rebates to all
residential, commercial and industrial customers. GMU’s customer demographic has historically
resulted in lower customer participation in programs that require capital investment by the
customer.
Because of this, GMU has offered direct install programs that provide energy efficiency measures
to customers at little or no cost to them. In FY17, GMU offered a comprehensive menu of energy
efficiency rebate programs. GMU offered the Keep Your Cool (KYC) program to commercial
customers to upgrade their refrigeration equipment. The program started in late FY17, and was
completed in FY18. Therefore, some savings from the program will not be reported until FY18.
This resulted in net annual kWh savings of 49,572 for FY17. Since 2013, GMU has acquired
100.38% of our AB2021 goals.
Major Program Changes
There were no major program changes implemented in FY17.
Program Highlight
The KYC program was responsible for 88% of the kWh savings for FY17. The KYC program
provides customers with commercial refrigeration upgrades at no cost to the customer. This
overcomes the problem many customers have with lack of capital to invest in energy efficiency
upgrades.
Program Descriptions
GMU manages a comprehensive energy efficiency incentive program for residential and
commercial customers focusing on energy efficiency and peak load reduction. For residential
customers, rebates are offered for the installation of various energy efficiency measures, such as
lighting, HVAC, appliances, and weatherization. For commercial customers, rebates are available
for upgraded lighting, HVAC, appliances, refrigeration equipment, electronics, and in cases where
an analysis is performed rebates can be offered for additional equipment that reduces energy
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use and/or demand. On-site energy audits are provided by GMU energy specialists. Energy
efficiency measures are recommended and additional visits are completed upon request.
• Residential Lighting Program [Res Lighting]: GMU offers rebates to homeowners who
install ENERGY STAR® qualified LED lamps/bulbs, ceiling fans and LED holiday lights.
• Residential HVAC Program [Res Cooling]: GMU offers rebates to homeowners who install
high performance heat pumps, central air-conditioners, room air-conditioners, or whole
house fans that exceed current state requirements. GMU also offers a rebate for duct
sealing when not required by code.
• Residential Equipment Program [Res Clothes Washers; Res Dishwashers; Res Pool Pump;
Res Refrigeration]: GMU offers rebates to homeowners who purchase new ENERGY STAR
qualified products, including clothes washers, room air conditioners, dishwashers, pool
pumps and refrigerators.
• Residential Weatherization Program [Res Shell]: GMU offers rebates to homeowners who
invest in weatherizing their homes, including attic and wall insulation, window
treatments/replacement or air/duct sealing.
• Residential Water Heater Rebate Program [Res Water Heating]: GMU offers rebates to
homeowners who purchase a new, energy efficient electric water heater.
• Commercial Lighting Program [Non-Res Lighting]: GMU offers rebates to business owners
who invest in the installation of energy efficiency lighting upgrades. There is a prevalence
of inefficient lighting throughout the city and most high bay lighting uses high intensity
discharge fixtures instead of more efficiency fluorescent or LED fixtures.
• Commercial Custom Program [Non-Res Comprehensive]: GMU offers rebates to business
owners based on site-specific consumption. Rebates are tailored to the individual business
owner’s needs based on the audit and the potential energy savings associated with the
customer project.
EM&V
GMU is planning to complete EM&V in FY18 by working with several other utilities to gain
economies of scale. GMU has received a proposal from an EM&V company and is reviewing the
scope of work.
Sources of Energy Savings
For FY17, GMU has relied heavily on the savings listed in the Technical Resource Manual. Non-
residential lighting and custom projects rely on custom savings calculations.
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CITY OF HEALDSBURG
City of Healdsburg at a Glance
•Climate Zone 2
•Serve 5,895 retail customer connections
•For Calendar Year 2017 total annual retail sales reached 77,190 MWh; 27,340 MWh
residential, 42,231 MWh commercial, and 7,618 MWh industrial
•For fiscal year 2017 the City of Healdsburg budgeted $395,000 for energy efficiency
rebates. Fiscal year 2017 budget was higher than usual to allow the funding of a low-
income direct install program.
•During the 2017 calendar year the City was able to accomplish the low-income direct
install program, completed several commercial retrofits, and provide continued incentives
for residential customers. In total the City expended roughly $350,000 for the payment
of energy efficiency incentives and administration costs.
City of Healdsburg Overview
The City of Healdsburg’s Electric Department manages a comprehensive energy efficiency
program for residential and commercial customers incentivizing energy conservation as well as
peak load reduction. For residential customers, rebates help to drive installations of a variety of
energy efficiency measures. Residential rebates are offered in the following areas; lighting,
appliance, heat and cooling, weatherization, and pool pumps. For commercial customers, rebates
are generally site specific and developed as customer programs to allow the greatest program
flexibility and variety of incentives to the end users. All custom commercial incentives must be
accompanied with analysis demonstrating a benefit to cost ratio greater than one and acceptable
to the end user.
Major Program Changes
For the 2017 calendar year, the City initiated a comprehensive direct install program for low-
income customers. The program installed high efficiency light bulbs, smart power strips, several
water conservation measures, and collected information about each residential units future energy
efficiency potential. In total, the program is estimated to save low-income customers over
236,084 kWh in energy and over 3 million gallons of water each year.
Program Highlight
In 2017 the greatest energy efficiencies achieved were by the low-income direct install program
and the custom commercial energy efficiency program. Typically low-income customers are not
able to participate in energy efficiency programs. The direct install program paid all of the costs
associated with installing energy efficiency and water conservation measures, allowing greater
customer participation and higher energy efficiency gains.
The City’s custom commercial programs allows the end user flexibility in the development of
retrofits that drive measurable savings. For 2017 the City was able to work directly with
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commercial customers to drive lighting, refrigeration, and building envelop upgrades. In total
commercial programs achieved over 240,000 kWh in energy savings.
Program Descriptions
The City offers the following residential programs:
• Free Home Audits: On-site energy and water audits are available to residential customers.
Energy efficiency measures are recommended based on each audit and upon request, the
customer is provided a written report summarizing findings and recommendations to reduce
the customer’s monthly energy consumption.
• Appliance Rebates: The City provides rebates for the purchase of several ENERGY STAR®
rated appliances.
• Residential Heat Pump and Efficient Air Conditioning Rebates: The City offers rebates for
residential and small business customers who install high performance heat pumps, central air-
conditioners or evaporative coolers that exceed current state requirements.
• Residential Lighting Rebates: The City offers rebates to homeowners who install ENERGY
STAR® qualified LED lamps and LED string/holiday lights.
• Residential Electric Water Heater: The City offers customers a rebate toward the installation
of energy efficient electric water heaters.
• Weatherization/Window Incentives: The City provides financial incentives for homeowners
who invest in home weatherization and window replacement projects.
The City offers the following commercial programs:
• Energy Audits and Rebates: This program offers complementary, on-site energy audits for
both commercial and industrial customers. Energy efficiency recommendations and follow up
visits support implementation of recommended energy efficiency measures. Energy efficiency
rebates are available for upgrades identified through these audits.
• Commercial Lighting: This program engages local lighting and electrical contractors to
promote and install energy efficient lighting upgrades through technical assistance and
financial incentives available from Healdsburg’s Electric Department.
• Commercial Refrigeration and HVAC: The City offers commercial customers a wide selection
of refrigeration and HVAC rebates. These rebates are performance based and provided
greater reward to projects that reduce system peak demand.
• Custom Energy Efficiency Programs: The Healdsburg Electric Department will consider custom
energy efficiency programs for site-specific consumption. The Electric Department will require
that the City’s contractor review and endorse all custom programs. This review may result in a
small cost adder to the proposed project but validates the benefit to cost ratio of the
program. The Healdsburg Electric Department retains the sole right to approve or deny
custom projects.
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IMPERIAL IRRIGATION DISTRICT
Imperial Irrigation District At a Glance
• Climate Zone: 15
• Number of retail customer connections: 149,431
• Public Programs Budget for CY 2016:
o Energy Efficiency – $6,155,795
o Low income/rate assistance programs - $6,737,000
• CY16 total retail sales by customer class
o Residential – 51.91%
o Commercial – 42.76%
o Industrial – 0.24%
o Agricultural – 2.20%
o Other – 2.89%
Imperial Irrigation District Overview
As the sixth largest utility in California, IID controls more than 1,200 megawatts of energy
derived from a diverse resource portfolio that includes its own generation, and long- and short-
term power purchases. IID’s Energy Department provides electric power to more than 145,000
customers in the Imperial Valley and parts of Riverside and San Diego counties.
As a consumer-owned utility, IID works to efficiently and effectively meet our customers’ demands
at the best possible rates, tying our area’s low-cost of living directly with low-cost utilities. Our
diverse resource portfolio provides our customers with some of the lowest cost rates in southern
California which is critical given unemployment rates within the service territory are one of the
highest in the nation.
IID’s energy efficiency programs are a key factor in the utility’s overall goal. These programs
provide a positive impact on utility cost by stabilizing energy consumption and reducing purchases
of expensive peak power. Additionally, customers are provided with an opportunity to take
charge of their energy utilization and by doing so, reducing their electricity consumption and cost.
Major Program Changes
The program portfolio and rebate levels remained consistent from previous years.
Program Descriptions
Commercial Customer Programs
• Commercial Audits: This program provides commercial customers with onsite energy
evaluations of their facilities and helps the business owner identify opportunities for
energy conservation. This service is offered at no cost to the customer and is recommended
as the first step towards their energy conservation journey.
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• Custom Energy Solutions Program (CESP): This program is designed to promote energy
efficiency by offering financial incentives to commercial customers who install energy-
efficiency equipment. The larger commercial customers that participate generally have
their own energy efficiency specialists they’ve consulted with for their upgrades and have
identified the details of their project prior to applying for the rebate. However, for all
other commercial customers that may not have access to an energy efficiency specialist, IID
offers technical expertise to assist them in identifying the energy efficiency measures and
cost saving opportunities. Measures incentivized include interior and exterior lighting,
process loads and HVAC/refrigeration.
• New Construction Energy Efficiency Program (NCEEP): This program combines an
integrated design process with financial incentives for energy saving design at least 10
percent above the current Title 24 requirements for a building envelope; or as a systems
approach method for individual measures.
• Energy Rewards Rebate Program: This program offers commercial customers prescriptive
rebates for qualified energy efficient measures. Qualifying measures must retrofit,
replace or upgrade old equipment with new, energy-efficient technologies that meet
and/or exceed the Title 24 standards in effect at the time of installation.
• Quality A/C Tune-Up Program: Through this program participating small commercial
account customers receive HVAC services which may include duct test and seal (DTS),
refrigerant charge adjustment (RCA), inspection of all electrical connections and tightening,
inspection of all moving parts and lubrication, inspection of condensate drain, inspection of
system controls and thermostat setting, and cleaning of evaporator and condenser air
conditioning coils.
Residential Customer Programs:
• Energy Rewards Rebate Program: This program offers residential customers prescriptive
rebates for qualified energy efficient measures. Qualifying residential measures must
retrofit, replace or upgrade old equipment with new, energy-efficient technologies that
meet and/or exceed the Title 24 standards in effect at the time of installation.
• Quality A/C Tune-Up Program: Through this program participating residential account
customers receive HVAC services which may include duct test and seal (DTS), refrigerant
charge adjustment (RCA), inspection of all electrical connections and tightening, inspection
of all moving parts and lubrication, inspection of condensate drain, inspection of system
controls and thermostat setting, and cleaning of evaporator and condenser air
conditioning coils.
• Residential Audits: Customers may receive a free home energy assessment once every
three years. An assessment will identify problems that may, when corrected, save the
customer a significant amount of money over time.
• Refrigerator Recycling: This program is designed to encourage customers to recycle their
old refrigerators rather than using them as a secondary refrigerator usually located either
in uninsulated garages or outdoors. Through the program a customer’s refrigerator will be
picked-up and recycled, in addition to them receiving a $50 incentive per unit.
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Codes and Standards
Through IID’s participation with SCPPA, IID accounts for codes and standards savings which are
drawn from the statewide allocation of energy savings credits attributed to codes and standards.
The codes and standards savings claimed by IID are pro-rated based on the district’s percent
share of statewide load.
Sources of Energy Savings
IID utilized a combination of savings from the TRM, KEMA 2009 report, utility work papers and
custom savings when applicable. For the prescriptive rebate program, the district relied on the
deemed savings provided by the TRM as the individual efficiency measure’s performance
characteristics and use conditions were well known and consistent. Subsequently for the custom
programs, custom savings were calculated taking into account the properties of existing
equipment, replacement equipment and future use.
Complimentary Programs
• Low-Income Programs
As a large number of IID’s residential customers participate in its income-qualified
programs, a significant portion of revenue generated through the public benefits charge is
allocated towards these programs. Program expenditures for the 2016 year totaled over
$6.3M, with an average enrollment of 13,900 customers.
o Residential Energy Assistance Program (REAP) – This program provides customers
with a discounted rate on their electric bill. Qualification is based on the number of
residents per household and the total gross income of all the income sources in the
home. Qualifying customers may receive a 20 percent discount on their monthly
bill. Qualifying seniors 60 or older may apply to receive a 30 percent discount.
o Emergency Energy Assistance Program (EEAP) – This program provides financial
assistance to customers in a financial crisis, facing disconnection for nonpayment.
o Medical Equipment Energy Assistance Program (MEEUAP) – This is an assistance
program that reduces the electric rate for a defined quantity of electricity used to
operate medical equipment by a household that has a full-time resident who
requires specific medically necessary electric equipment to sustain life or prevent
deterioration of a person’s medical condition.
• Energy Storage:
The District’s first ever battery energy storage system went online in November 2016. The
project is a 30-megawatt, 20-megawatt-hour lithium-ion battery storage system that will
increase reliability across the IID grid by providing the ability to balance power and
integrate solar while providing spinning reserve and black start power restoration
capabilities. IID anticipates its customers will benefit from reduced operating costs
throughout the lifetime of the project, providing a significant cost savings to ratepayers.
The project is one of the largest of its kind in the western United States.
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• Renewable Energy Programs:
o Net Billing – The Net Billing Program is NEMs successor program and also
compensates net-surplus customers in accordance with the Distributive Self-
Generation Service Rate
o E-Green Solar Program - Imperial Irrigation District has initiated a process to
bring inexpensive utility-scale solar to its low-income residents. IID reviewed its
customer needs and available resources to develop a unique solar program known
as eGreen. The eGreen program will be customized to bring solar energy to low-
income families while benefiting from IID’s ability to acquire attractive energy
pricing. eGreen will allow IID customers to “go green” and reap the benefits of
clean, renewable solar power without the need for on-site installation.
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LASSEN MUNICIPAL UTILITY DISTRICT
Lassen Municipal Utility District At a Glance
• Climate Zone(s): 16
• Number of retail customer connections: 10,500
• Annual total retail sales by customer class (Residential 70,621,148 kWhs, , Commercial
46,918,666 kWhs , Industrial 4,846,315 kWhs)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $214,000
• Annual total amount actually expended for energy efficiency programs: $200,826
Lassen Municipal Utility District Overview
LMUD remains committed to helping customers manage their energy use through energy education
and a comprehensive offering of energy efficiency incentives. For residential customers, rebates
are offered for the installation of various energy efficiency measures. For commercial customers,
rebates are available for upgraded lighting, refrigeration equipment, HVAC equipment, and in
cases where an analysis is performed rebates can be offered for additional equipment that
reduces energy use and/or demand. Many customers are not able to participate in standard
rebate programs that require significant capital investment of their own. To compensate for this,
LMUD periodically offers direct install programs at no cost to commercial and residential
customers that provide energy saving and other benefits.
Major Program Changes
LMUD offers a comprehensive menu of energy efficiency rebate programs to our residential,
commercial and agricultural customers. LMUD also offered the Keep Your Cool (KYC) Program to
commercial customers in FY17 to encourage them to upgrade their older refrigeration equipment.
The program offers ECM motors, strip curtains, ASH controllers and other refrigeration measures
at no cost to the customer. There were no major program changes to LMUDs standard rebate
programs offered to customers in FY17.
Program Highlight
LMUDs energy efficiency programs acquired a first-year annual savings of 542,649 kWhs in
FY17, exceeding the savings target of 290,000 kWh by 87%. The KYC Program delivered 57%
of the total kWh savings in FY17. The Commercial Lighting Program delivered 37% of the total
kWh savings. History has demonstrated that direct install programs are beneficial and customers
will take advantage of free give-a-ways.
Program Descriptions
LMUD manages a comprehensive energy efficiency incentive program for residential and
commercial customers.
• Residential Lighting Program [Res Lighting]: LMUD offers rebates to homeowners who
install ENERGY STAR® qualified LED lamps/bulbs, ceiling fans and LED holiday lights.
• Residential HVAC Program [Res Cooling]: LMUD offers rebates to homeowners who install
high performance heat pumps, central air-conditioners, whole house fans and ground
source heat pumps that exceed current state requirements.
• Residential Equipment Program [Res Clothes Washers; Res Dishwashers; Res Pool Pump;
Res Refrigeration, Res Electronics]: LMUD offers rebates to homeowners who purchase new
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ENERGY STAR qualified products, including clothes washers, room air conditioners,
dishwashers, refrigerators, freezers and advanced power strips.
•Residential Water Heater Rebate Program [Res Water Heating]: LMUD offers rebates to
customers who purchase new, energy efficient electric water heaters and heat pump water
heaters.
•Commercial Lighting Program [Non-Res Lighting]: LMUD offers rebates to business owners
who invest in the installation of energy efficiency lighting upgrades. There is a prevalence
of inefficient lighting throughout the city and instead of more efficiency fluorescent or LED
fixtures.
•Commercial Custom Program [Non-Res Comprehensive]: LMUD offers rebates to business
owners based on site-specific consumption. Rebates are tailored to the individual business
owner’s needs based on the audit and the potential energy savings associated with the
customer project.
•Keep Your Cool Program [Non-Res Refrigeration]: The Keep Your Cool program offers
EC motors, strip curtains, ASH controllers and other refrigeration measures at no cost to the
customer.
EM&V
LMUD is planning to complete EM&V in FY18 by working with several other utilities to gain
economies of scale. LMUD has received a proposal from an EM&V company and is reviewing the
scope of work.
Sources of Energy Savings
For FY17, LMUD has relied heavily on the savings listed in the Technical Resource Manual. Non-
residential lighting, custom projects and non-deemed refrigeration measures rely on custom
savings calculations.
Complimentary Programs
•Low-Income Programs: LMUD offers two low-income programs. ECAP offers year-round rate
assistance based on the type of home heating. The assistance increases in the colder winter
months when usage tends to be higher. EEAP provides a one-time assistance payment to help
avoid disconnection in the case of a financial emergency. This program is funded by LMUD’s
Public Benefits Program and administered by the local Salvation Army Office.
•Renewable Energy Programs: LMUD offers customers a Net Energy Metering program that pays
customers for excess net generation.
•Electric Vehicles: LMUD offers customers rebates on EV charging stations. Publicly accessible
and residential are based on a first come, first served basis.
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LATHROP IRRIGATION DISTRICT
Lathrop Irrigation District At a Glance
• Climate Zone 12
• 75 residential customers, 1 school
• 2017 retail sales: Residential 3.04 GWh; Non-Residential 0.95 GWh
Lathrop Irrigation District Overview
Lathrop Irrigation District began providing retail electric service in April 2013 after being formed
in 2002. LID began service with just two customers: Comcast and River Islands Technology
Academy. LID was formed to be the electric provider for homes and businesses on Stewart Tract,
a new and growing section of Lathrop. It has an elected board that is answerable to local
residents rather than the CPUC (California Public Utilities Commission). The board is comprised of
land owners and is locally elected.
LID serves electricity to residences and businesses within the River Islands at Lathrop development.
At this time, there are no plans to serve other areas of Lathrop with power--PG&E will continue to
be the provider outside of LID territory.
The first phase of development (over 4,000 homes and three million square feet of commercial
space) is fully entitled and ready for construction. Construction of infrastructure in this phase is
nearly complete and vertical construction is underway. Eventually, LID will provide electric service
for retail and office facilities, educational and recreational amenities, entertainment, employment
and environmental enhancements to the city.
Major Program Changes
LID primarily serves residential customers in new construction—built within the last five years.
Given the state’s stringent building energy standards there are limited opportunities and potential
for cost-effective energy efficiency savings. In addition, many customers enjoy the energy
benefits of rooftop solar, further depressing demand for energy efficiency programs and
services. To date, LID has not received any customer requests or interest of energy efficiency
rebates and programs.
Complimentary Programs
• Low-Income Programs: LID offers a Community Alternative Rates for Electric Service
(CARES) Program that provides eligible residential customers with a 25% reduction of the
R-1 tariff rate.
• Renewable Energy Programs: LID supports customer-sited renewable generation systems
up to 1 MW in capacity. Availability of this schedule is limited to 5% of LID’s aggregate
customer peak demand.
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LODI ELECTRIC UTILITY
Lodi Electric Utility At a Glance
• Climate Zone(s): 12
• Number of retail customer connections: 26,152
• Annual total retail sales by customer class (Residential 146,192,111 kWhs, Commercial
160,318,423 kWhs, Industrial 118,900,040 kWhs)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $932,820
• Annual total amount actually expended for energy efficiency programs: $2,084,306,
$1,485,373 of which was funded with the Green House Gas allowance fund.
Lodi Electric Utility Overview
Lodi’s non-residential lighting produced the majority of energy savings achieved in Lodi Electric
Utility’s (LEU’s) FY2017 energy efficiency program portfolio. For FY17, non-residential lighting
upgrades and custom projects accounted for 92% of the acquired energy savings. A custom motor
upgrade project delivered an additional 5% of the savings acquired. The balance of the savings
acquired was through a variety of programs to LEU’s customers.
Due to the age of Lodi’s housing stock and the nature of Lodi’s climate zone, residential customers
continue to achieve the greatest energy savings through HVAC replacements, improvements to
insulation and by purchasing ENERGY STAR ® certified appliances, including refrigerators,
dishwashers, clothes washers and pool pumps. The greatest opportunity for residential energy
efficiency savings continues to be with low-income and rental property. Lodi’s median household
income is estimated at $51,139 and renter occupied property comprises approximately 46
percent of all Lodi housing units. Many of LEU’s residential customers have not typically
participated in traditional rebate programs that require customer co-pays.
Major Program Changes
In FY17, LEU continued to offer a comprehensive selection of programs for our commercial,
industrial and residential customers. In addition, the City completed an LED street light upgrade
project that provided 46% of the non-residential lighting savings. The project utilized Green
House Gas allowance funds, not LEU’s Public Benefit portfolio. Commercial lighting provided
22% and industrial provided 32% of the non-residential lighting energy savings.
LEU continued to offer the Residential Direct Install and Snapshot Audit program that it started in
FY16. This program offered installation of LEDs, advanced power strips, thermostatic shower
valves, shower heads, and aerators in customers’ homes at no cost. The intent was to provide a
program for residential customers that do not traditionally participate in energy efficiency rebate
programs. While open to all residential customers, the program specifically targeted multi-family
and low-income properties, as they are not likely to benefit from traditional energy efficiency
programs.
Program Highlight
The Non-Residential Rebate Program continues to be the main driver in regard to overall energy
savings achieved. Fifty-three commercial and industrial customers completed lighting upgrade
projects in FY2017. Through key accounts management, the utility maintains a proactive and
positive relationship with Lodi’s largest energy consumers. These relationships are vital to Lodi’s
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overall economic development strategy and through them our large commercial and industrial
customers have been effectively encouraged to engage and make investments in lighting retrofits,
process equipment improvements, behavioral modification, etc.
Program Descriptions
LEU manages a comprehensive energy efficiency incentive program for residential and
commercial customers focusing on energy efficiency and peak load reduction. For residential
customers, rebates are offered for the installation of various energy efficiency measures, such as
lighting, HVAC, appliances, and weatherization. For commercial customers, rebates are available
for upgraded lighting, HVAC, appliances, refrigeration equipment, electronics, and in cases where
an analysis is performed rebates can be offered for additional equipment that reduces energy
use and/or demand. On-site energy audits are provided by LEU energy specialists. Energy
efficiency measures are recommended and additional visits are completed upon request.
• Residential Lighting [Res Lighting]: LEU offers rebates to homeowners who install ENERGY
STAR qualified LED lamps/bulbs, ceiling fans and LED holiday lights.
• Residential HVAC [Res Cooling]: LEU offers rebates to homeowners who install high
performance heat pumps and air-conditioners that exceed current state requirements. LEU
also offers a rebate for duct sealing when not required by code.
• Residential Equipment [Res Clothes Washers; Res Dishwashers; Res Pool Pump; Res
Refrigeration; Res Electronics]: LEU offers rebates to homeowners who purchase new
ENERGY STAR qualified products, including clothes washers, dishwashers, pool pumps,
refrigerators and advanced power strips.
• Residential Weatherization [Res Shell]: LEU offers rebates to homeowners who invest in
weatherizing their homes, including attic and wall insulation, window treatments, solar attic
fans, and air sealing.
• Residential Water Heater Rebate [Res Water Heating]: LEU offers rebates to homeowners
who purchase a new, energy efficient electric water heater.
• Residential Direct Install [Res Electronics; Res Lighting]: Audits are performed on residential
homes and advanced smart power strips, faucet aerators, thermostatic shower valves, and
ENERGY STAR rated LEDs are installed at no cost to the customer.
• Commercial Lighting [Non-Res Lighting]: LEU offers rebates to business owners who invest
in the installation of energy efficiency lighting upgrades.
• Commercial Custom [Non-Res Comprehensive]: LEU offers rebates to business owners
based on site-specific equipment and usage. Rebates are tailored to the individual
business owner’s needs based on the audit and the potential energy savings associated
with the project.
EM&V
LEU has implemented an Evaluation, Measurement & Verification (EM&V) Plan, and has completed eight
consecutive annual assessments (reports) of randomly selected programs and large rebates as part of the
designed EM&V Plan. Our EM&V reports are available for review at: www.ncpa.com/policy/reports/emv/
Sources of Energy Savings
For FY17, LEU has relied heavily on the savings listed in the Technical Resource Manual. The
Commercial Lighting and Commercial Custom programs use custom savings calculations.
Complimentary Programs
• Low-Income Programs:
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o Lodi C.A.R.E. Package Program: Provides grants to very low-income customers in
need of assistance paying their electric utility account; the program
coordination/customer screening is performed by the Lodi Salvation Army.
o Lodi SHARE Discount Rate: LEU provides a rate discount of 30% for qualifying
residential customers on their electric utility monthly billing statement; $400,000
annually is budgeted for this rate discount from the Lodi Public Benefits Program
fund.
• Renewable Energy Programs: LEU’s Solar PV Rebate program ended on December 31,
2018. LEU exceeded the 5% State Net Energy Metering (NEM) target in January 2017
and the NEM program was closed to new customers. LEU has since implemented a new
solar ordinance for customers interested in installing new or expanded solar facilities.
• Electric Vehicles: LEU is a proud partner with the California Municipal Utilities Association,
the California Center for Sustainable Energy and the Clean Vehicle Rebate Project in the
promotion of PEVs in our community and in California. LEU continues to provide a total of
seven free Level 2 charging stations at five municipal parking facilities. LEU also offers
customers a discounted EV charging rate.
• Energy Storage: LEU participated in the NCPA/SCPPA joint contract with DNV GL, which
provided an updated evaluation of energy storage technologies. After further
consideration, LEU did not find energy storage as a viable or cost-effective technology to
invest in at this time and has declined to recommend setting energy storage targets.
• Educational Outreach: Lodi LivingWise Program: Provided curriculum to 11 teachers and
home energy efficiency “kits” and manuals to 426 6th grade students in Lodi schools; the
program is designed to teach the students the basics of energy and water conservation
and allows them to install and experience energy efficient devices within their own homes.
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CITY OF LOMPOC
City of Lompoc at a Glance
• Climate Zone 5
• Total retail customer connections – 14,925;
Residential – 13,244; Commercial Electric – 1633; Commercial Power & Demand - 48
• Retail sales by customer class – Residential – 54,685,605 kWh;
Commercial Electric –31,426,324 kWh; Commercial Power & Demand –32,446,177 kWh
• The total budget for energy efficiency programs - $222,000.
• The total amount expended for energy efficiency programs - $108,632.
Utility Overview
The local climate, demographics and customer base impact the potential savings from energy
efficiency programs offered by the Utility. Because the local climate is a cool Mediterranean
climate, there is typically no residential air conditioning and limited air conditioning in commercial
buildings. Since there is little need for air conditioning in our coastal climate and most buildings
are heated by gas, the majority of energy efficiency programs are focused on lighting and
refrigeration.
Residential customers make up 89% of the customer base, with an average electric use of
325 kWh per month. Only 11% of the retail customer connections are commercial and demand
customers, where the majority of savings opportunities can be found. The demographics also have
an impact on the participation rate of energy efficiency programs. The average medium
household income in Lompoc is $46,728 with 20% of the population living in poverty (2016 US
Census Quick Facts). Many residential customers have limited funds or incentive to make energy
efficiency improvements to their homes, especially if they are renting.
Major Program Changes
In this reporting year, three additional programs were added: 1) Energy Star Clothes Washer
Replacement and Recycle program, 2) Energy Star Low-Income Clothes Washer and Recycle
program, and 3) Energy Star Dishwasher Replacement program. Because the City also provides
water service to its customers, funding for these programs do not come from Public Benefits
Charges, but from a Water Retrofit Fund. Because of the drought conditions over the last few
years in the local area, programs that save water have been popular and customers are making
investments to save both water and electricity.
Program Highlights
Despite the many challenges that affect the potential savings from energy efficiency programs,
the City of Lompoc did see a 2% decrease in residential use and a 3% decrease in commercial
use from FY 2015-16. The majority of energy efficiency program savings came from the
Commercial Lighting Program. Several large retrofit projects took place, including retrofits at a
car dealership which included replacing 1000 watt parking lot light fixtures with LED fixtures.
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Unfortunately, there are a few challenges to encouraging customers to participate in this
program. When surveyed by staff, many commercial customers report that they rent their space
and do not have the capital to invest in retrofits and owners are reluctant to make the investments.
Another factor that discourages business owners to make lighting retrofits is the requirement to
obtain a permit from the City of Lompoc Building Division in order to receive a rebate. Customers
comment that the requirement to meet the local building codes and Title 24 Building and Energy
Efficiency Standards can be difficult to understand and costly.
The Customer Audit Program continues to be successful in meeting customers’ needs. Staff spends
a great deal of time working with customers on a personal basis to help them understand their
energy use. Because the City has automatic meter reading capability, staff is able to view real-
time electric daily use and hourly data which has proven to be helpful. Customers are provided
reports of their electric use which can help them better understand their usage and share it with
other household members. Many customers are able to implement staff suggestions from the
audits and reduce energy use without the need to spend money on energy efficiency retrofits or
upgrades.
Program Descriptions
• Buy Back Refrigerator and Freezer Recycle Program - Res Refrigeration: This program
provides a rebate to customers who dispose of their extra refrigerator or freezer and
recycle it properly at the City of Lompoc Landfill.
• Commercial Lighting Program - Non-Res Lighting: Provides rebates for the installation of
energy efficient lighting.
• Commercial Custom Energy Efficiency Program - Non-Res Lighting: Provides a rebate for
equipment and lighting retrofits not covered by existing programs.
• Energy Star Dishwasher Replacement Program - Res Dishwasher: This program provides a
rebate to customers who purchase an Energy Star dishwasher and recycle their old
appliance at the City of Lompoc Landfill. This program is not funded by Public Goods
Charges.
• Energy Star Clothes Washer Replacement and Recycle Program - Res Clothes Washer:
This program provides a rebate to customers who purchase an Energy Star clothes washer
and recycle their old appliance at the City of Lompoc Landfill. This program is not funded
by Public Goods Charges.
• Energy Star Refrigerator and Freezer Replacement and Recycle Program –
Res Refrigeration: This program provides a rebate to customers who purchase an Energy
Star refrigerator or freezer and recycle their old appliance at the City of Lompoc Landfill.
• LED Bulb Rebate Program - Res Lighting: Provides rebates for the purchase of Energy
Star LED bulbs.
• LED Holiday Light Rebate Program - Res Lighting: Provides rebates for the purchase of
LED Holiday light strands.
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• Income Qualifying Energy Star Refrigerator & Recycle Program - Low-Income: In this
program, the City helps purchase an Energy Star refrigerator to replace a customer’s
working primary refrigerator from a participating dealer. The customer must qualify for
the Electric Rate Assistance Program and pay a portion of the cost back to the City over a
year. Appliances must be recycled at the City of Lompoc Landfill.
• Income Qualifying Energy Star Clothes Washer & Recycle Program - Low-Income: In this
program, the City helps purchase an Energy Star clothes washer to replace a customer’s
working clothes washer from a participating dealer. The customer must qualify for the
Electric Rate Assistance Program and pay a portion of the cost back to the City over a
year. Appliances must be recycled at the City of Lompoc Landfill. This program is not
funded by Public Goods charges.
EM&V
Lompoc’s Evaluation Measurement and Verification (EM&V) reports can be found on the NCPA
website at http://www.ncpa.com/policy/reports/emv. The City will continue to perform EM&V
studies in the future.
Sources of Energy Savings
The City of Lompoc generally relies on the Technical Reference Manual (TRM) as the primary
source for calculating and reporting annual energy efficiency program performance.
Complimentary Programs
• Low-Income Programs:
• Electric Rate Assistance: The City provides financial assistance to customers that
are below the 2017 Department of Housing and Urban Development (HUD) Low
Income Limits Calculation for the local area. The assistance is paid toward their
electric usage charge.
• Income Qualifying Appliance Energy Star Replacement and Recycle Programs:
The City helps purchase an Energy Star clothes washer or refrigerator to replace a
customer’s working appliance from a participating dealer. The customer must
qualify for the Electric Rate Assistance Program and pay a portion of the cost back
to the City over a year.
• Energy Audits: Residential and commercial phone and onsite audits are available to
customers. During the audit, customers are informed about conservation rebate programs
and educational opportunities that are available.
• Watt Meter Lending Program: Customers can borrow a watt meter to measure the
energy use of appliances and electronics.
• Research, Development, and Demonstration: The City participated in an energy storage
potential study through NCPA.
• Electric Vehicles: The City owns 2 electric vehicles and 1 dual port charging station for
City vehicles use only. Currently, the City is researching infrastructure upgrades to
accommodate electric vehicle charging station energy demand.
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• Energy Storage: As of this report, the City has not identified any cost-effective energy
storage projects. The City continues to evaluate energy storage opportunities.
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LOS ANGELES DEPARTMENT OF WATER AND POWER
Los Angeles Department of Water and Power (LADWP) At A Glance
•Established in 1902 to deliver water to the City of Los Angeles. Electricity distribution
began in 1916.
•Climate Zones primarily include CZ6 and CZ9.
•Serves over 4 million people via 1.46 million electric and 676,000 water connections.
Nearly 70% of electricity usage is by the commercial/industrial sectors and over 30% by
residential customers.
•The Power system supplies more than 26 million megawatt-hours a year. Approximately
22,414 GWh in retail sales were reported for FY 16-17 ( 8,087 residential, 12,614
commercial, 1,591 industrial, 121 Owens Valley, 130 Street Light)
•A peak demand of 6,502 MW was reached on August 31, 2017.
•Load for the years 2001 to 2012 grew by 0.55. When taking into consideration energy
efficiency programs, load growth is forecasted to average 0.3% between 2013 and
2033.
•Budgeted amount for FY 16-17 energy efficiency programs is $177,779,000.
•FY16-17 total amount actually expended for energy efficiency programs was
$132,692,464
LADWP Overview
LADWP is the largest municipal utility in the nation, and the third largest utility in California. The
utility faces significant challenges as it works to comply with environmental and code mandates
while maintaining quality delivery of services. Increasing renewable energy to 36% by 2020
and 55% by 2030, the continued rebuilding of coastal generation units, replacement of coal,
infrastructure reliability investments, and ramping up energy efficiency and other demand side
programs are all critical and concurrent strategic actions that LADWP has to carry out over the
coming decade.
As part of its planning process, LADWP has committed to a number of energy efficiency activities
to meet regulatory mandates and to meet the City’s energy needs, including the following goals:
•Leverage energy efficiency as part of the strategy for eliminating coal from LADWP’s
energy portfolio
•Achieve an energy efficiency goal of 15% by 2020 which is equivalent to powering
about 61,500 homes annually
•Contribute to the City’s plan to reduce greenhouse gas emissions by 45% below 1990
levels by 2025, 60% below 1990 levels by 2035, and 80% below 1990 levels by 2050
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Major Program Changes
LADWP is continuing with a dramatic ramp-up in energy efficiency investments and results over
previous years to meet the City’s sustainability goals and align with State legislation. In FY 2016-
17, LADWP:
•Increased the annual EE budget to $178M
•Continued to implement the 8 guiding principles adopted in 2012 to guide this increased
investment to ensure equity of access to EE for all customers, leverage this investment for
job creation, commitment to transparency, and leverage community groups to reach hard-
to- reach customers (guiding principles may be found in the LADWP Portfolio Business
Plan)
•Updated the detailed Business Plans for the portfolio that are comparably specific to
what the IOUs create for their EE funding requests to the CPUC.
•Continued LADWP’s partnership with SoCal Gas to deliver joint programs in order to offer
mutual customers electric, gas, and water savings in a "one stop shop".
•Dedicated a significant amount of the EE portfolio budget to Direct Install programs
(equipment and installation completely free) to serve LADWP’s low- moderate- and fixed-
income customers, both residential and non-residential. These include the Home Energy
Improvement Program, Commercial Direct Install, and LAUSD Direct Install Program
•Achieved 16% more energy savings in FY 16/17 than in FY 15/16.
Program Highlight
The LADWP Residential Lighting LED Distribution Program had the greatest impact in FY 16/17.
LADWP delivered two free LED bulbs to 1.2 million residential customers as part of the city’s
“Save Energy LA” campaign. The program is expected to result in 1,640 GWh of energy savings
and up to $246 million in customer bill savings over the lifetime of the LED bulbs. Additionally, the
avoided cost of producing energy is estimated to be $146 million, representing a lifetime return
on investment for this program to LADWP of almost 10 to 1.
Program Descriptions
Mass Market Programs
•Home Energy Improvement Program - Res Comprehensive, Low Income: The Home Energy
Improvement Program is a comprehensive direct install whole-house retrofit program that
offers residential customers a full suite of free products and services to improve the
energy and water efficiency in the home by upgrading/retrofitting the home’s envelope
and core systems. This program is not limited to low income customers, but priority is given
to customers who are in most need of assistance.
•Refrigerator Exchange Program – Res Refrigeration, Low Income: The Refrigerator
Exchange Program is a free refrigerator replacement program designed to target
customers that qualify on either LADWP’s Low-Income or its Senior Citizen/Disability
Lifeline Rates as well as Multi-Residential or Non-Profit customers. This Program leverages
a 3rd Party Contractor, ARCA (Appliance Recycling Centers of America), to administer the
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delivery of the Program and provides energy efficient refrigerators for this customer
segment to replace older, inefficient, but operational models.
•Refrigerator Turn-in and Recycle Program – Res Refrigeration: The Refrigerator Turn-in
and Recycle Program offers a $50 rebate, along with free pick-up, to residential
customers to turn-in old refrigerators and freezers, for recycling. Eligible units must be fully
operational and satisfy certain age and size requirements. LADWP leverages a 3rd Party
Contractor, ARCA, to administer the delivery of the Program.
•Consumer Rebate Program – Res Cooling, Shell, Pool Pump: The Consumer Rebate
Program (CRP) offers incentives to its residential customers to promote and advance
comprehensive energy efficiency measures, including whole house solutions, performance
standards and opportunities for integration. CRP is designed to offer and promote specific
and comprehensive energy solutions within the residential market sector.
•Energy Upgrade California™ Home Upgrade – Res- Cooling, Heating, Comprehensive,
Water Heating, Pool Pump, Shell: The Energy Upgrade California™ Home Upgrade
(EUCA) Program is a collaborative effort among California counties, cities, non-profit
organizations, the state’s investor-owned utilities, and publicly owned utilities to deliver a
California statewide “whole house” residential retrofit energy efficiency program, in which
LADWP partners with Southern California Gas Company (SoCalGas). EUCA offers
incentives to homeowners who complete selected energy-saving home improvements on
single-family residences or 2-4 unit buildings, such as townhouses, condominiums, etc.
•Efficient Product Marketplace - Res Cooling, Electronics, Lighting, Refrigeration: The
Efficient Product Marketplace Program provides residential customers the opportunity to
research, locate and purchase energy efficient products from a single website. It is a web
based service where customers can view a selection of popular energy efficient brands
available at numerous stores and online retailers and apply for a rebate electronically.
•HVAC Optimization Program – Res Cooling, Non-Res Cooling: The AC Optimization
Program provides services by certified professional HVAC technicians to analyze cooling
systems and provide basic maintenance and efficiency services so that HVAC systems can
operate at optimal levels.
•Residential Lighting Efficiency Program - Res Lighting: Under this Program, 1.2 million
residential customers received two free LED bulbs as part of the City’s “Save Energy LA”
campaign.
Commercial, Industrial, Institutional (CII) Programs Descriptions
•Commercial Lighting Incentive Program - Non-Res Lighting: The Commercial Lighting
Incentive Program (CLIP), launched October 1, 2014, is designed to leverage the previous
lighting program successes while offering greater flexibility to lighting projects. This new
design is intended to make CLIP as user friendly as possible, streamlining the application
and administration process, leveraging participating contractors and the Trade Ally
Program, to the degree possible and to capture the maximum energy savings and
enhance the customer experience.
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•Commercial Direct Install - Non-Res Lighting: The Commercial Direct Install Program is a
free direct-install program available to qualifying businesses whose average monthly
electrical demand is 250 kilowatts (kW) or less. LADWP is partnering with Southern
California Gas Company on this Program to offer a tri-resource efficiency program
aiming to reduce the use of electricity, water and natural gas.
•Los Angeles Unified School District Direct Install – Non-Res Lighting: The Los Angeles
Unified School District Direct Install Program is designed to improve energy and water
efficiency throughout LAUSD’s facilities through upgrades in electric, water and natural
gas consuming systems, in partnership with the Southern California Gas Company
(SoCalGas). This Program provides energy efficiency design assistance, project
management experience and retrofitting installation, utilizing LADWP’s Efficiency Solutions
Engineering (ESE) Group engineering and Power Construction Maintenance (PCM) to assist
LAUSD facilities in need of aid in reducing energy usage and corresponding utility
expenses.
•Savings By Design – Non-Res Comprehensive: The Savings By Design (SBD) Program is a
California statewide non-residential new construction program, in which LADWP will
partner with Southern California Gas Company (SoCalGas) to offer a uniform, multi-
faceted program designed to consistently serve the needs of the commercial building
community. SBD encourages energy-efficient building design and construction practices,
promoting the efficient use of energy by offering up-front design assistance, owner
incentives, design team incentives, and energy design resources.
•Food Service Program - Non-Res Refrigeration, Cooking: LADWP in cooperation with the
Southern California Gas Company (SoCalGas®) offers incentives to encourage retrofit
measures and technologies to reduce energy consumption in supermarkets, liquor stores,
convenience stores, restaurants, etc. Rebates are offered for ovens, griddles, steam
cookers, holding cabinets, glass and solid door refrigerators/freezers, ice makers, and
kitchen demand ventilation controls.
•Custom Performance Program - Non-Res Cooling, Comprehensive, Motors, Lighting,
Refrigeration: The Custom Performance Program (CPP) offers cash incentives for energy
saving measures not covered by existing prescriptive programs, such as equipment
controls, industrial processes and other innovative energy saving strategies exceeding Title
24 or Industry Standards that are not included in other LADWP non-residential energy
efficiency programs. In addition, the Chiller Efficiency Program is now part of the CPP;
employing energy modeling using LADWP approved software in calculating energy
savings for incentives. Other program offerings include incentives for equipment controls,
CO monitoring systems, hotel guest room controls, variable frequency drives, cutting edge
high-efficiency lighting technologies, and other innovative strategies.
•California Advanced Home Program - Res Comprehensive: The California Advanced Home
Program is an incentive program that utilizes the statewide CAHP through its partner
utility, Southern California Gas Company, to incentivize cost-effective energy efficiency
upgrades in residential new construction. CAHP targets high density residential new
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construction, including single and multi-family high rise buildings, as this is the area with the
greatest new construction energy savings potential in LADWP’s service territory.
• Upstream HVAC – Non-Res Cooling: The upstream HVAC Program is a market
transformation oriented program that offers incentives to upstream market actors who sell
qualifying high efficiency HVAC equipment. By increasing the stocking and promotion of
high efficiency HVAC equipment, upstream market actors are in a position to impact
customers and influence their choice of equipment.
Cross Cutting Programs Descriptions
• Codes, Standards & Ordinances - Non-Res Process, Codes and Standards, Non-Res
Pumps: The Codes, Standards & Ordinances Program conducts advocacy activities to
improve energy and water efficiency of buildings, appliances, and to promote
conservation. These activities include monitoring and active participation in code and
standard development, legislative review, compliance improvements, sponsorship of local
ordinances and participation in policy efforts with other City departments, state agencies,
and utilities. The goal of this program is to promote sustainability with regard to water
and energy use. Locally, the principal audience includes the LA City Department of
Building and Safety, LA City Planning, LA City Department of Public Works, and the LA
City Council, which together develop and adopt codes and standards specific to Los
Angeles that go beyond state and federal regulation. Other audiences include state
agencies, which conduct periodic rulemakings to update energy efficiency and water
conservation regulations and standards, and industry groups that conduct research and
develop industry specific standards.
• City Plants - Res Cooling, Shell: The Plants Program provides free shade trees for residents
and property owners in Los Angeles to promote the planting of trees to improve the city’s
tree canopy, air quality, storm-water retention and importantly, building energy
efficiency. This program is operated by the City Plants team under the City’s Board of
Public Works and supported by LADWP. Through this partnership, City Plants is able to
provide free shade trees for residents and property owners along with educational
information on where to plant the trees for maximum energy efficiency benefits. City
Plants currently focuses on providing trees for residential customers but also provides trees
to commercial customers and plants trees on residential parkways, commercial parkways,
and other city property.
• LADWP Facilities Upgrade - Non-Res Comprehensive: The LADWP Facilities Upgrade
Program strives to improve energy and water efficiency throughout LADWP’s facilities
with energy efficiency upgrades in HVAC and lighting and water efficiency upgrades in
plumbing fixtures, leak correction and landscaping improvements. It identifies and assists
those LADWP facilities to reduce energy and water usage, which will result in a reduction
in energy and water consumption and procurement expense for LADWP that would
otherwise be borne by LADWP customers.
• Program Outreach & Community Partnerships: The Program Outreach & Community
Partnerships Program (Program) is an advocacy program that strives to improve customer
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awareness among LADWP’s “hard-to-reach” customers of electric and natural gas energy
efficiency and water conservation programs through the activities of community based
organizations. Grantees work in one of the fifteen Los Angeles City Council Districts or on
an at-large basis to improve community and customer awareness of LADWP’s core energy
efficiency and water conservation programs and steps customers can take to reduce
energy and water use. Through a competitive selection process, this Program awarded
eighteen $45,000 grants and six $90,000 grants to local non-profit organizations in FY
2016/17.
Evaluation, Measurement &Verification
Results for the last 3 year-long portfolio evaluation cycle are published on LADWP Website link
below:
https://www.ladwp.com/cs/idcplg?IdcService=GET_FILE&dDocName=OPLADWPCCB436019&R
evisionSelectionMethod=LatestReleased
LADWP has opted to evaluate its programs and activities from a holistic standpoint. Moving
forward, LADWP plans to evaluate the energy efficiency market impacts of all the combined
efforts of City of Los Angeles (inclusive of LADWP’s efficiency programs). The Market
Transformation (MT) evaluation plan was developed during the last evaluation cycle and will be
updated on an ongoing basis. The purpose of the MT evaluation is to quantify the incremental
energy savings due to various market interventions introduced by the City of Los Angeles as a
whole which may include impacts outside of LADWP efficiency incentive programs.
The total budget for EM&V over the 3 year contract period was $3,705,437 which is equivalent
to 0.74% of the total portfolio budget on an annual basis. This budget is planned to be
maintained in the coming years as LADWP solicits third party EM&V consultants for another
evaluation cycle.
Sources of Energy Savings
All Deemed measures are taken from IOU workpapers as reviewed a vetted through the
California Technical Forum. All remaining programs use custom calculations for savings estimates.
A small number of programs that have not made any changes since the last evaluation cycle have
adjusted savings claims by applying the reported realization rates.
Complementary Programs
• Low-Income Programs:
o Refrigerator Exchange Program and Home Energy Improvement Program
(described above).
• Renewable Energy Programs
o Solar Incentive Program (SIP): The Solar Incentive Program offers incentives to
offset the cost of installing a solar rooftop system on your home or business.
LADWP has been helping our customers to go solar since 1999. In September
2007, the LADWP revised its earlier SIP guidelines to comply with Senate Bill 1
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(SB 1), the California Solar Initiative. Under this legislation, the LADWP has
committed to providing $313 million to support solar photovoltaic (PV) projects
over 10 years—through 2016—with a goal of achieving 280 megawatts (MW)
of solar PV by the end of that period.
o Green Power for a Green L.A. Program: The Green Power for a Green L.A.
Program gives Los Angeles residents, businesses, and governmental agencies a
stake in helping to preserve and protect our environment through their voluntary
contribution to support additional renewable energy. Customers who sign up for
Green Power choose to have all, or a portion, of their electricity needs generated
from renewable energy sources.
• Research, Development, and Demonstration:
o LADWP is currently developing a Distributed Energy Resource (DER) Pilot to assess
grid impacts for various DER technologies inclusive of efficiency measures, battery
storage, solar PV generation, demand response compatible smart devices.
o LADWP is key participant in the statewide Codes and Standards Advocacy group
and has contributed funding for CASE studies and code updates.
o LADWP is key participant in the Emerging Technologies Coordinating Council that
help advance emerging technologies from development to commercialization
through assessment of potential utility incentive programs to buy down initial costs.
• Electric Vehicles
o Electric Vehicle Charger Rebate Program: The LADWP “Charge Up L.A.!” Electric
Vehicle Program is designed to encourage the installation of convenient electric
vehicle (EV) charging stations at residential and commercial locations to support
the purchase and use of EVs. This program benefits the environment and helps EV
users save on fuel costs at the same time. The rebate is offered to qualifying
commercial customers who purchase and install Level 2 (240-volt) chargers at their
place of business for employees and public use. Commercial customers can receive
up to $4,000 for hardwired wall or pedestal mounted or EV chargers. One (1) EV
charger rebate is available to commercial customers who have a minimum of three
(3) parking spaces available to employees, customers, visitors, and/or tenants.
One (1) additional EV charger rebate is available for each additional 10 parking
spaces. Residential customers can receive a rebate of up to $500. Customers who
choose to install an optional dedicated time-of-use (TOU) meter will qualify for the
LADWP’s EV discount of 2.5 cents per kilowatt-hour (kWh), plus receive an
additional $250 rebate. This dedicated TOU service will add additional cost to
the installation process but will yield lower electricity costs for off peak charging.
o Plug Into Power Poles: In a pilot program to expand EV infrastructure citywide,
LADWP installed the city’s first utility-mounted EV chargers. Unlike EV chargers that
connect to underground electric lines, the pole EV chargers require no additional
street work other than connecting and charging equipment to the existing wires on
the power poles.
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o LADWP EV Fleet: LADWP operates one of the largest plug-in fleets in the city with
114 plug-in hybrid sedans and plug-in hybrid bucket trucks and digger derrick
trucks. The ongoing effort will result in a total of 371 electric hybrid vehicles in
LADWP’s fleet, which translates to about one million pounds of CO2 avoided
annually.
• Energy Storage: Los Angeles is already a leader in energy storage thanks to the LADWP
Castaic Pumped-Storage Plant that provides more than 1,500 MW of energy storage.
LADWP continues to invest in environmental stewardship and superior reliability by:
o Upgrading the Castaic Pumped-Storage Plant to accommodate intermittent
renewable energy sources
o Piloting multiple energy storage projects that involve thermal energy storage,
battery storage/microgrid, technology for dispatchable and customer-side storage
o Work with City agencies to streamline permitting and interconnection process for
residential energy-storage projects
According to the Los Angeles City pLAn, the long-term goal is to increase the cumulative
total MW of energy storage capacity to at least 1,654 MW by 2025.
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MERCED IRRIGATION DISTRICT
Merced Irrigation District At a Glance
•For more than 75 years, the Merced Irrigation District (MID) has been in the business of
generating wholesale electrical power.
•MID provides retail electric service to approximately 8,500 customers.
•MID budgeted $375,000 for energy efficiency rebates, allocated between commercial,
industrial, agricultural, and residential customers.
Merced Irrigation District Overview
Merced Irrigation District is located in Merced County. Merced County has been significantly
impacted by the economy. We have seen a significant decline in the number of customers
investing in energy efficiency projects.
Major Program Changes
A large percentage of our energy efficiency savings have traditionally come from our large
industrial customers. Those customers only make up approximately 15% of our customer base.
Current programs are being evaluated and will completely revised.
Program Descriptions
•Commercial/Industrial Lighting Program: The Commercial Lighting Program is a turnkey
lighting retrofit rebate program with a financial rebate menu for energy saving lighting
equipment retrofits. The menu includes generous rebates for the replacement of T-12 lamps,
Metal Halide Fixtures, Incandescent Lighting, and Exit Signs. The program also provides
rebates for the addition of lighting controls including Photocells and Occupancy Sensors.
We currently offer rebates for LED upgrades under our Customized Retrofit Program.
•Commercial/Industrial Mechanical Equipment Program: The Commercial/Industrial
Retrofit Program is a turnkey mechanical equipment rebate program with a financial rebate
menu for energy saving mechanical equipment retrofits. The menu includes generous rebates
for the replacement of mechanical equipment with more energy efficiency equipment
including: Refrigeration Equipment, Air Conditioning Equipment, Chillers, Motors, and Pumps.
The program also provides rebates for Variable Frequency Drives on pumps, motors, and
fans. Rebates are also available for Cooling Load Reduction measures to include Duct
Sealing, Cool Roofs, Window Film, and Programmable Thermostats.
•Customized Commercial/Industrial Retrofit Program: The Customized/Industrial Retrofit
Program enables qualifying commercial and industrial customers to apply for financial
incentives on more specialized and comprehensive energy saving measures that do not fall
under the Commercial Lighting Program or the Mechanical Equipment Retrofit Program.
Applications for this program are evaluated and approved on an individual per application
basis. Financial incentives for qualifying customer projects are paid for annual kilowatt hour
savings in a one year period on approved projects.
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• Residential Rebate Program: This program encourages residential customers to purchase
EnergyStar® labeled products, home appliances and energy-efficient compact fluorescent
light bulbs. We also offer customers rebates for upgrading their HVAC systems.
EM&V
Merced Irrigation District partnered with Modesto and Turlock into one evaluation effort for
EM&V. The three Irrigation Districts of Modesto, Turlock, and Merced (MTM) are located in
California’s central valley near one another and each offer similar DSM programs.
Complimentary Programs
• Residential Energy Assistance Program (CARE): Since 2000, MID has been providing a
20 percent discount on monthly energy bills for Low-Income Families, and the Medical
Baseline and Life-Support Program for those who depend on electrically powered medical
equipment.
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MODESTO IRRIGATION DISTRICT
Modesto Irrigation District At a Glance
• Climate Zone 12 (entire service area)
• 121,000 active retail customer/service connections (approx.)
• Annual total retail sales by customer class are: 34% residential, 29% commercial, 32%
industrial, 4% agricultural and pumping, 1% other (based on 2016 GWH)
• $5.0 million annual total budget for energy efficiency programs (including EM&V,
admin/overhead, incentives)
• $2.73 million annual total amount actually expended for energy efficiency programs
Modesto Irrigation District Overview
MID electric sales have remained essentially “flat” over the past decade. The last major increase
in energy sales occurred in 2006 (+3%) and significant reductions occurred in the recession years
of 2009 and 2010 (-3% and -4%, respectively). On the capacity side, MID hit an all-time system
peak in 2017 of 696 MW (uncontrolled). Load growth for 2017 was +1.4% (based on Total
System Input GWH). Clearly, the economy in the central valley continues to affect MID and its
customers, which in turn impacts EE program participation and results.
Another trend in the MID service area is a significant installation of leased solar systems, which
require little or no out-of-pocket cost for the homeowner. The customer motivation for installing
these systems includes high utility rates and the perceived certainty of reduced future electric bills.
Installation of these systems has reduced system load growth and may also dampen residential
customer interest in pursuing EE projects.
Major Program Changes
MID made no major changes to its EE programs in 2017, primarily due to implementing the
replacement of its electric billing, meter data management and EE program tracking systems. Go-
live on the new systems occurred in early September.
Program Highlight
Customers residing in mobile homes offer unique opportunities as manufactured homes in general
create challenges for typical energy efficiency upgrades. MID created a pilot turnkey energy
efficiency program that is specially designed for customers in manufactured homes. The program
creates a one-stop shop for the install of specific energy efficiency measures and provides an in-
home assessment and qualification for other utility (gas) weatherization and assistance programs.
The customer response to this program has been overwhelming positive and will likely be
considered again in 2018.
Program Descriptions
MID offers incentive programs that cover a wide variety of energy efficiency measures. The
common theme for these programs is for customers to be MPowered. The correlation between
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these program offerings and the sector-category classifications used in the summary table of the
E3 Reporting Tool are shown in the following table:
EM&V
MID continued its ongoing efforts to obtain independent, third-party review of its EE programs. To
that end, MID hired Power Services, Inc. (CMVP qualified) to perform M&V on selected 2017
projects - in conjunction with the rebate review and approval process - which included lighting,
process and refrigeration. In 2017, preliminary steps were taken to hire Anchor Blue Consulting to
conduct EM&V on the 2016 & 2017 EE programs. MID’s annual budget for EM&V work is
$75,000 and completed studies can be found at: http://www.ncpa.com/policy/reports/emv
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Sources of Energy Savings
MID offers two types of rebates: express and performance, which are based on deemed and
calculated savings, respectively. The deemed savings for the express rebates are based on a
combination of TRM, KEMA, DEER and IOU work paper data. The calculated savings for the
performance rebates are based on ex-anti and ex-post data from the specific project.
Complimentary Programs
• Low-Income Programs: MID’s low income programs are comprised of weatherization,
CARE rate discount and educational outreach. Energy savings from the weatherization
program are included in the results for the SB1037 report. Customer demand for
weatherization exceeds the annual amount budgeted and the rate discount alone
represents a substantial portion of the total public benefits funding allocation. However,
MID continues to facilitate new partnerships with other organizations and agencies to
increase its outreach and provide additional weatherization services to low-income
customers.
• Renewable Energy Programs: MID’s renewable energy programs are no longer funded
from public benefits. Rather, they are conducted in accord with subsequent legislative or
regulatory mandates, such as the Renewable Portfolio Standard (RPS) and the California
Solar Initiative (CSI/SB1). To date, MID has procured enough renewable energy to satisfy
the renewable energy trajectory that was established by the CEC for the three
compliance periods through 2020, and recently executed two additional renewable
energy contracts that will help MID meet compliance through 2025. MID continues to
consider its options for meeting the remaining targets through 2030.
• Research, Development, and Demonstration: MID remains open to partner with other
utilities or agencies in opportunities to leverage the limited funding it can allocate to this
program area.
• Electric Vehicles: No utility program at this time.
• Energy Storage: In 2014, the MID board of directors adopted a policy determining that
energy storage targets are not appropriate for MID. The board subsequently reviewed
that policy and adopted a policy update confirming the previous determination that
energy storage targets are not appropriate for MID. The district continues to evaluate the
energy storage benefits that are applicable to the MID system and will consider updating
this policy if warranted by operational and/or economic needs.
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MORENO VALLEY UTILITY (MVU)
Moreno Valley Utility (MVU) At a Glance
•Climate Zone: 10
•Number of retail customer connections: approximately 6200
•Annual total retail sales by customer class: 39.2GWh residential, 157.7GWh commercial
& industrial
•Annual total budget for energy efficiency programs: $490,000
•Annual total amount actually expended for energy efficiency programs: $120,000
Moreno Valley Utility (MVU) Overview
Moreno Valley Electric Utility, municipally owned, began serving its first customers on February 6,
2004. These “first customers” are located in the Promontory Park subdivision built by Western
Pacific Housing, located at Cactus Avenue and Moreno Beach Drive. Since then, MVU has
witnessed significant load growth with last year peaking at just under 50 megawatts on August
28th, 2017.
Although MVU met its Senate Bill 1 (SB1) goals in 2012 and ended solar rebates in 2016 both
residents and businesses continue to express interest in solar. Local solar installers have
effectively engaged MVU customers to install new solar, often maximizing the system size without
offering cost-effective energy efficiency as a viable option. MVU is also seeing an uptick in
customers adding additional panels to an existing rooftop solar system. New communities are
being developed with solar pre-installed and MVU expects to process over 600 new home
interconnections over the next few years.
Smart Meters are being deployed as part of a three-year replacement program to support high
penetration of Distributed Energy Resources (DER). A new web-based customer portal and mobile
application is nearly ready to be launched into production. MVU is increasing marketing efforts
by providing quarterly newsletters, attending local events and by partnering with local agencies,
including the City and Chamber of Commerce, to promote its utility service offerings.
Major Program Changes
Energy efficiency programs are relatively new at MVU so no major program changes were made
last year. A couple of large commercial customers were expected to complete lighting retrofits
however due to the capital approval process and their business cycles the projects were delayed.
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Program Highlight
The commercial lighting program continues to be the favorite and most successful energy
efficiency program at MVU, despite lower participation levels this reporting year.
MVU partnered with LivingWise (and SoCalGas) to provide elementary students and their
parents an educational program. In addition, energy efficient literature and home activities led
to dramatic energy, water and gas savings.
Program Descriptions
MVU offers many rebate programs to residential and commercial/industrial customers, only
descriptions of the most popular are listed:
•Lighting Retrofits – Non-Res Lighting: rebates are available to commercial customers for
LED lighting retrofits, other energy efficient lighting replacements, and for LED or photo-
luminescent exit signs.
•Commercial Energy Efficiency Program – Non-Res Comprehensive: this Direct Install
program provides small to medium-sized customers with an onsite energy audit and
energy saving measures at no cost to the customer.
•Commercial Heating, Ventilation and Air Conditioning (HVAC) Retrofits – Non-Res Cooling:
customers that install new high SEER HVAC units or replace older inefficient units can
participate in this rebate program. The installation of new chillers that exceed Title 24
requirements or load-shifting Thermal Energy Storage (TES) systems may also qualify for
rebates.
•Motor Replacements – Non-Res Motors: commercial customers that install premium
efficiency motors are eligible for rebates under this program. Motors covered under this
program must be new, three-phase induction motors (1hp to 200hp in size) and operate
for at least 2,000 hours per year.
•New Construction and Major Tenant Renovation – Non-Res Shell: this program offers
incentives for projects exceeding Title 24 by at least ten percent. Eligible customers are
responsible for providing documentation of energy savings using energy modeling
software and all calculations must be signed by a licensed mechanical engineer.
•Outreach Programs – Non-Res Behavior: the utility contracts with Automated Energy to
provide the largest commercial customers with detailed energy usage information to help
efficiently manage their energy consumption and evaluate potential energy efficiency
projects.
•Residential Energy Audit & Direct Install – Res Comprehensive: this program targets very
high energy use customers and participants in our Low Income Program. The program
provides eligible residential customers with a full in-home energy audit and specific
recommendations for their home plus a fixed set of maintenance and upgrades at no cost
to the customer.
•Energy Star Appliance Rebates – Res Clothes Washers/Dishwashers/Etc.: customers who
purchase Energy Star Qualified appliances can apply for a fixed rebate amount under
this program.
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EM&V
Engineering analysis programs such as DOE-2 are the basis for calculated energy savings and
incentive calculations. MVU requires both pre-inspections and post-inspections for all projects that
result in a commercial rebate over $5000. The utility uses a third-party consultant to verify
energy savings for complex projects and custom measures when necessary. As energy efficiency
programs evolve and participation levels increase MVU will contract with one of the SCPPA-
preferred EM&V service providers to create a plan.
Sources of Energy Savings
MVU relied primarily on the TRM values from the E3 model but also used reported energy
savings from trusted engineering contractors to calculate program performance.
•Commercial Codes & Standards – MVU has recorded its share of the energy savings that
are attributable to the State’s Building Codes and Appliance Standards (Title-24) that are
applied and enforced by the City of Moreno Valley.
Complimentary Programs
•Low-Income Programs: MVU’s Energy Bill Assistance Program provides income-qualified
residents with a 12% or 20% discount on monthly energy charges; this year’s
expenditures were over $46,000.
•Energy Storage: Battery storage is included in the City Hall solar carport project. There
have been a few proposals by commercial customers to
•Demand Response: MVU continues to maintain and operate 15 commercial Ice Bear units
on both city and customer facilities. The utility also benefits from a partnership with
Ecobee providing smart thermostats for the summer demand response program.
•Research, Development, and Demonstration: Support for transportation electrification is
becoming a priority for MVU so funding will be available for research and demonstration
projects. As part of the solar carport at City Hall a 75kW/180kWh battery storage
system will be installed as a demonstration with a kiosk in the lobby.
•Electric Vehicles: Compliments of a SCAQMD grant, this year additional utility-owned
charging stations were added to City Hall for workplace and visitor charging. This
includes an EVgo fast charger and 2 ChargePoint stations with 4 ports. MVU is starting to
experience increased interest and activity both for workplace charging and home
charging. MVU will select a third-party vendor later this year to help develop a
transportation electrification strategy.
•Energy Storage: Battery storage is included in the City Hall solar carport project. There
have been a few proposals by commercial customers to include battery storage with new
solar installations but none have actually been installed. There is one residential Tesla
Powerwall going through the permit and installation process. In the future MVU expects
greater interest and activity in battery installations as prices fall.
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CITY OF PALO ALTO UTILITIES
City of Palo Alto Utilities at a Glance
•Climate Zone(s): 4
•Number of retail electric customer connections: 29,615
•FY 2017 total retail electric sales by customer class:
o Residential: 19%
o Commercial: 64%
o Industrial: 17%
•FY 2017 total budget for electric efficiency programs (including EM&V, admin/overhead,
incentives and carryforward from the previous year): $6.33 million
•FY 2017 total amount actually expended for electric efficiency programs: $3.04 million
City of Palo Alto Utilities Overview
The City of Palo Alto Utilities (CPAU) has implemented a variety of energy efficiency programs since
the 1970s. In 1998, in response to California’s landmark energy legislation (AB 1890), CPAU
established the Electric Public Benefits (PB) Program and increased the Electric PB program budget to
2.85 percent of projected annual revenue in order to fund energy efficiency programs. CPAU’s
electric efficiency program budget can be supplemented with supply funds in order to meet state
requirements that publicly owned electric utilities, in procuring energy, first acquire all available
energy efficiency and demand reduction resources that are cost effective, reliable and feasible. CPAU
is committed to supporting environmental sustainability through promoting efficiency programs,
promoting distributed renewable generation and influencing consumer demand through incentives and
education. In March 2013, Palo Alto City Council approved a Carbon Neutral Electric Resource Plan,
committing CPAU to a carbon-neutral electric portfolio beginning in 2013. CPAU reports the Net
Annual Energy Savings in this report.
Major Program Changes
FY 2017 saw a major update to the promotional materials for all efficiency programs at CPAU. Staff
began working with a marketing consultant to upgrade the marketing materials for all programs –
including a full website migration. This effort required substantial staff time and a significantly-
increased marketing contract. CPAU also began work to claim the savings associated with the
development of Palo Alto’s building reach code, the Green Building Ordinance. The multi-family
direct-install program was expanded to include LED lighting measures and received additional
budget, which led the reported savings to increase by more than 950% over FY 2016. The City’s low-
income program also added LED lighting measures and had its budget increased, which led the
reported savings to increase by 430%. Finally, CPAU crafted a new requirement, which went into
effect in FY 2018, for commercial retrocommissioning projects to include additional persistence
procedures. This new requirement ensures that the savings persistence for these projects will increase
from one year to three years.
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Program Highlights
The Commercial and Industrial Energy Efficiency Program is the flagship of CPAU’s commercial
portfolio. With three engineering firms working closely with Key Accounts, this program is where Palo
Alto sees the bulk of its energy savings. The consultants assist customers with audits, engineering
studies, vendor selection, rebate processing and post-installation inspection. They make the process as
easy as possible for the customer. CPAU implemented this program design into the residential market
with the Home Efficiency Genie as “Your Trusted Energy Advisor”, and have begun seeing increased
engagement with residents. CPAU began an EV Charger Rebate Program in late FY 2017, using funds
from the Low Carbon Fuel Standard, and staff has been working with a variety of organizations to
help them participate over the next year. FY 2017 was the first full year for the Heat Pump Water
Program, and CPAU promoted the program by holding a workshop, smoothing the permit process and
expanding eligibility to new construction projects.
Program Descriptions
Commercial Programs:
•Commercial Advantage Program (CAP): Incentives are offered to commercial customers for
investments in efficiency, lighting, motors, HVAC and custom projects that target gas, peak
demand and energy reductions. In FY 2017, CAP recorded net annual electric savings of
834,797 kWh.
•Commercial and Industrial Energy Efficiency Program (CIEEP): This program offers Key
Accounts the option of picking one of three engineering consulting firms to assist in helping them
evaluate and implement energy efficiency projects. In FY 2017, CIEEP recorded net annual
electric savings of 1,764,552 kWh.
•Empower Small and Medium Business (SMB): This is an ongoing program focusing on energy
efficiency savings from mostly lighting retrofits in the small and medium commercial sector. In
FY 2017, Empower recorded net annual electric savings of 215,354 kWh.
•Business New Construction (BNC): This program ended in FY 2016 due to the more stringent
Title 24 requirements and the Palo Alto Green Building Ordinance (≥10% more efficient than
Title 24), which made finding savings above the local code very difficult. Although the program
is closed, there are some customers with projects that are still awaiting completion. Measure
costs for this program are provided as incremental costs for the more efficient equipment.
During FY 2017, BNC recorded a net annual electric savings of 184,491 kWh.
Residential Programs:
•Multi-Family Plus: This program provides no-cost, direct installation of energy efficiency
(EE) measures to multi-family residences with four or more units including hospices, care centers,
rehab facilities and select small and medium commercial properties. These properties are
typically very difficult to engage and unlikely to institute EE measures on their own. The
program was started in FY 2006, but was recently revamped to include more LED lighting
upgrades as the price of LEDs has decreased and the quality of the lights has greatly
improved. In FY 2017, the Multi-Family Plus program recorded net annual electric savings of
1,120,202 kWh. The new LED lighting measures led to an increase in savings of 960%.
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•Home Efficiency Genie: The Home Efficiency Genie is CPAU’s flagship residential program.
Launched in June 2015, residents can call the ‘Genie’ to get free utility bill reviews and phone
consultations. This program has a high educational value for Palo Alto residents and offers
personalized consultation services for all utilities related questions, including measures such as
rooftop solar and newer technologies like electric vehicles (EVs) and EV chargers, energy
storage, heat pump technologies, smart home devices and carbon-reducing tactics such as
electrification. At a highly-subsidized cost, residents have the option to receive an in-depth
home assessment which includes air leakage testing, duct inspections, insulation analysis, energy
modeling and a one-on-one review of assessment reports with an energy expert. This package
is followed up with guidance and support throughout home improvement projects. During FY
2017, the Home Efficiency Genie program had net annual electric savings of 8,000 kWh that
were directly attributable, while the ongoing energy education also likely led to substantial
savings that are not being claimed.
•Smart Energy: This is an energy efficiency incentive program for residential customers. The
City gives rebates to residents who install energy efficient measures and equipment in their
homes. Among these are attic insulation, heat pump water heaters, pool pumps, smart power
strips and whole-house fans. Due to federal minimum manufacturing standards for appliance
efficiency, the number of appliances meeting rebate qualifying standards dropped
significantly during FY 2016. In FY 2017, Smart Energy achieved net annual electric savings of
7,271 kWh.
•Residential Energy Assistance Program (REAP): This program provides weatherization and
equipment replacement services to low-income residents and those with certain medical
conditions, with no cost to the residents. This program has an equal focus on efficiency and
comfort, and therefore is not meant to be cost-effective. With the addition of LED lighting
upgrades to the list of measures in FY 2017, REAP recorded net annual electric savings of
121,543 kWh, an increase of 430% from the previous year.
•Home Energy Report: CPAU stopped providing residents with individualized reports, which
compared their home energy use with neighbors in similarly sized homes, in FY 2016. However,
based on the results of behavior studies on Home Energy Reports, savings persist with a decay
rate of 20% per year for 5 years after the program has ended. In FY 2017, the Home
Energy Report recorded second year persistence annual electric savings of 1,026,734 kWh.
Codes and Standards:
•Green Building Ordinance: CPAU helped the City of Palo Alto develop a building reach code
that is more stringent than the state Title 24 standard. This ordinance applies to both
residential and commercial buildings. The savings associated with this effort have not
previously been claimed by CPAU, so efforts were undertaken in FY 2017 to develop a
methodology for claiming these savings now and in the future. In FY 2017, 703,546 kWh of
savings were achieved by the building code – a number which is expected to markedly
increase in future years as the City’s process for recording savings from the code is improved.
CPAU continues to choose not to participate in claiming savings from state-level codes and
standards development.
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Evaluation, Measurement & Verification
For FY 2017, CPAU contracted with TRC Engineers, Inc. to undertake impact and process evaluation
for the Commercial Advantage Program, CIEEP (BASE & Ecology Action), Multi-Family Plus Program
and the Home Energy Report Program. The budget for this work is $128,036. A final EM&V report is
expected to be available by the end of March 2018.
Sources of Energy Savings
The energy savings data used for almost all of CPAU’s programs were taken from the 2016 Technical
Resources Manual. Some programs had savings determined by a consultant or other data sources. All
savings data claimed by CPAU was vetted by staff and relies on highly-conservative assumptions.
Complimentary Programs
Community Resource Education Programs:
•CPAU offers free energy efficiency advice and energy education programs to the community.
Activities include hosting Facility Manager Meetings for Key Account customers, residential
energy workshops on topics like the SunShares program or Heat Pump Water Heaters,
neighborhood association events, local fairs and special events.
•In April 2014, CPAU announced its intent to compete for the Georgetown University Energy
Prize, a national competition that aimed to challenge communities across the U.S. to
dramatically rethink their energy use. On January 14, 2015, CPAU was selected as one of the
50 communities in the U.S. leading the way on energy efficiency. During this competition, CPAU
developed an online energy portal and worked closely with students and Cool Block
participants to promote City programs and continue to save energy. The competition stretched
over a two year period, ending December 2016, with a $5 million prize to be awarded to the
winner of the competition. CPAU ranked as the twelfth most efficient community at the end of
this contest. In April of 2017, Georgetown sent out a message describing the prize package as
including the opportunity to secure $5 million in financing rather than a $5 million cash prize.
Low-Income Program:
•Rate Assistance Program (RAP): CPAU offers a 25% discount on gas and/or electricity
charges for residents with qualifying financial or medical needs. All households receiving Social
Security Income, Temporary Assistance to Needy Families or Food Stamps automatically
qualify for this rate discount. This program began in FY 1993.
Public School Program:
•CPAU provides an annual grant of up to $50,000 to the Palo Alto Unified School District (17
schools with 12,000 students total) to support teacher training programs and the development
of curriculums and education projects promoting renewable energy and energy and water
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efficiency. CPAU participates in quarterly sustainable schools committee meetings and gives
educational presentations to classes on energy efficiency, renewable energy and safety.
Customer-Side Renewable Energy:
•Solar Water Heating Program: CPAU offers rebates to residential and commercial customers
who install qualifying solar water heating (SWH) systems. The program is governed by state
law in regard to development, implementation and administration.
•The PV Partners Program: This program provided rebates to customers who installed solar
photovoltaic (PV) systems. Rebate funds were fully reserved in April 2016. The last PV
installations are expected to be constructed by April 2018.
•SunShares Solar Discount Programs: Palo Alto has participated in regional group-buy solar
programs in 2015, 2016 and 2017. These programs are administered by a non-profit agency
and offer discounted prices for residential solar PV systems from a few pre-qualified
contractors. The Peninsula SunShares program was offered to residents in 2015 (May through
August) and resulted in 54 new solar PV installations in Palo Alto for a total of 236 kW. The
Bay Area SunShares was offered in 2016 (August to November) and resulted in 5 new solar
PV installations in Palo Alto for a total of 28 kW. The Bay Area SunShares was offered again
in 2017 (August to November) and resulted in 29 new solar PV installations in Palo Alto for a
total of 157 kW. The 2017 program was expanded to include 9 Bay Area counties and Palo
Alto was the top “Outreach Partner” both in terms of number of solar contracts signed and kW
of rooftop solar capacity that will be installed through the program. Palo Alto’s share
accounted for 14.5% of the program’s total contracted solar capacity.
Sustainability:
•EV Chargers: Palo Alto began offering rebates focused on hard to reach customers in March
2017 for Electric Vehicle Charging Stations installed at schools, multi-family complexes and
non-profit buildings with common area charging accommodations using funds from Low Carbon
Fuel Standard (LCFS) Credits. Rebates up to $30,000 are available for schools and non-profits
and up to $18,000 are available for multi-family and mixed-use buildings. In FY 2017, CPAU
paid EV charger rebates out to two organizations. Staff has been working with a number of
multi-family complexes and non-profits and expects participation to be much more robust in FY
2018. The City has also used LCFS funds to host two EV ride-and-drive events.
•Heat Pump Water Heater Pilot: The City launched a Heat Pump Water Heater (HPWH) pilot
program in late spring 2016 to encourage residents to replace their gas water heaters with
efficient HPWHs. The program’s website provides information such as rebate levels (up to
$1,500), qualifying models (that meet the minimum efficiency standard required by the
California Energy Commission) and installation considerations. With collaboration between
Development Center and Utilities, the City developed a permit submittal checklist for installing
an HPWH. In May 2017, the program was expanded to include lower rebates for new
construction projects, and the City co-hosted a HPWH workshop for professionals with Passive
House California.
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Utility-Interconnected Renewable Generation in Palo Alto:
•Palo Alto CLEAN: The CLEAN (Clean Local Energy Accessible Now) program offers a feed-in
tariff for any-sized renewable generation systems installed on the utility-side of the electric
meter where all of the generated electricity is procured for use in Palo Alto’s Renewable
Portfolio Standard (RPS). CPAU has accepted applications for six systems for a total of 2.915
MW. For fiscal year 2017, the available prices were 16.5 ¢/kWh fixed for 15, 20 or 25
years for solar renewable energy resources, up to a capacity limit of 3 MW (and 8.8 ¢/kWh
for a 15-year contract term, 8.9 ¢/kWh for a 20-year contract term or 9.1 ¢/kWh for a 25-
year contract term beyond that limit), and 8.3 ¢/kWh for a 15-year contract term, 8.4 ¢/kWh
for a 20-year contract term and 8.5 ¢/kWh for a 25-year contract term for non-solar eligible
renewable energy resources.
•Community Solar Program: CPAU is currently assessing a community solar program, which will
enable CPAU’s customers who don’t have the access to install PV on their building to buy or
lease solar panels in a centralized solar PV array and receive regular credits for the solar
generation on their utility bill.
•PaloAltoGreen: This program was launched on Earth Day in 2003 to give customers the option
to voluntarily reduce greenhouse gas emissions associated with their electricity use. Participants
paid an additional charge per kWh to cover the purchase of Renewable Energy Certificates
(RECs) so that their electric use was supplied with 100% renewable energy. As of June 2014,
the residential program was closed because the City’s electric supply became 100% carbon
neutral. PaloAltoGreen is still available for commercial customers who wish to be recognized
under the U.S. EPA Green Power Leadership program or to earn Leadership in Energy and
Environmental Design (LEED) Green Power credits.
Customer Connect Pilot Program and AMI Implementation:
•The 5-year Customer Connect pilot program that began in 2013 uses advanced electric, gas
and water meters and related systems (known as Advanced Metering Infrastructure, or AMI) to
help residential customers evaluate changes in their energy and water use and view their
consumption through an online portal. This program has approximately 400 participating
customers, of which 96 have enrolled in the pilot Time-of-Use electricity rate. Enrolled customers
are able to save money by shifting electric usage to off-peak hours. The pilot also offers water
leak-detection capability, and has detected over 200 leaks at customer premises. Staff
communicated with customers to resolve the leaks on over a quarter of these incidents, saving
them money and thousands of gallons of water. The 5-year pilot phase ended in December
2017, but the advanced customer meters, networks and customer portals are expected to be
maintained through 2022. By that date, CPAU plans to roll out an AMI system for all utility
customers so that the community can more effectively manage its consumption.
Program for Emerging Technologies (PET):
•CPAU’s Program for Emerging Technologies program provides the opportunity for local
businesses to submit proposals to CPAU for review and potential pilot testing. The goal is to
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find and nurture creative products and services that will manage and better use electricity, gas,
water and fiber optic services. From its inception in June 2012 through July 2017, the PET
program has received 67 applications. PET pilot programs from FY 2017 include:
o Intelligent lighting platform for LED streetlights
o Off-the-shelf, do-it-yourself, pre-packaged PV system for residential and small
commercial applications
o Thermal microgrids: fossil-fuel-free district energy systems that utilize heat recovery
and renewable energy products
Commercially-Focused Programs:
•CPAU’s Demand Response (DR) pilot program offers incentives to large commercial customers
to voluntarily reduce their electricity use during periods of high demand in the summer months.
In the past three years, 0.63 MW (2015), 0.24 MW (2016) and 0.28 MW (2017) of load
were reduced during the annual peak demand hour. This program has become an integral part
of CPAU’s effort to lower both CPAU electricity purchase costs and customer bills. Reducing
peak electricity use also enables utilities and generators throughout the state to reduce the
amount of electricity generated from resources that are less efficient and emit more pollution.
•Commercial Benchmarking: This pilot program with GreenTraks, Inc. was implemented to
assist 19 businesses with using the US EPA’s Portfolio Manager online energy management tool.
Each building is benchmarked against similar buildings based on its energy usage using an
Energy Star rating of 1 to 100. The goal of the pilot is to help a mixture of small, medium and
large commercial customers benchmark their building and determine the best ways to remove
barriers and encourage more customers to use Portfolio Manager. This pilot program was also
helpful in preparing Utility staff for AB 802 implementation.
FY 2017 EE Program Sector Results
Please note that the reported savings and incentives are for work completed in FY 2017, while
the budget and contract costs are for work invoiced in FY 2017.
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PASADENA WATER & POWER
Pasadena Water & Power At a Glance
•Climate Zone 9
•Number of retail customer connections: 65,984
•Retail Sales: 1,054.3 GWh ($175.5 million)
o Residential connections: 57,331 (30.4% of retail energy sold)
o Commercial and Industrial connections: 8,648 (68.3% of retail energy sold)
o Other: 1.3% of retail energy sold
•Over the ten-year period from FY2008 through FY2017, the cumulative annual impact of
PWP’s energy efficiency programs has reached over 150 GWh per year energy savings,
or 14.4% of FY2017 retail energy sales volume.
•Budget for energy-efficiency programs:
o $5.6 million (3.2% of retail sales) expended for energy efficiency programs
(includes incentives, administration, program marketing, and EM&V)
o PWP funds procurement of all energy efficiency through Public Benefits Charge
(“PBC”) revenues. Current PBC revenue rate = $0.00685 per kWh.
o Energy-efficiency programs represented approximately 73% of Pasadena’s PBC
expenditures in FY2016/17. The solar incentive program represented 15%,
Research Development and Demonstration (RD&D) was 1%, and low income bill
payment assistance accounted for 11%.
Pasadena Water & Power Overview
Trends in Pasadena that have affected energy-efficiency programs include:
•In the last ten years since FY2008, PWP’s annual retail energy sales volume has declined
by 15%.
•Pasadena’s local economy continues to grow.
o Rising real estate property values have led to ongoing gentrification of older,
lower income residential neighborhoods. This, combined with some recent low-
income recertification requirements have reduced the number of income-qualified
households on bill payment assistance and eligible for income qualified efficiency
programs.
o In 2016, Pasadena saw record-breaking level of development activity; the City’s
Planning Department processed 9,200 construction permits, including 3,600
permits for new construction with a valuation exceeding $225 million.
•PWP’s latest power rates became effective July 1, 2014 with an additional rate increases
in July 2015 and July 2016.
•Aggressive energy-efficiency and demand reduction goals, adopted in 2013 and
updated in 2017 by Pasadena’s City Council, combined with other changes in the market
(e.g., new codes and standards, increases in local distributed generation) continue to lead
to flat energy load projections in the future. Additionally, the Aliso Canyon Facility closure
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prompted PWP to accelerate efficiency program activities in 2016, primarily through
temporarily higher incentive rates.
Major Program Changes
PWP offers a wide variety of energy efficiency programs designed to meet the energy efficiency
goals adopted by the City Council while serving a broad cross-section of Pasadena customer
groups.
Last year, PWP accelerated energy-efficiency program activity by increasing incentives, as one of
many measures intended to mitigate the region’s electric reliability concerns stemming from the Aliso
Canyon Gas Storage facility closure. PWP ran a successful LED promotion beginning in the spring of
2016 for commercial customers, providing double-rebates for LED retrofit projects. Through this
promotion, PWP provided incentives totaling approximately $3.6 million, which includes rebates
processed in FY 2016, 2017 and 2018, saving 13,851 MWh in the first year and reducing load by
2.2 MW. The majority of the savings is reported in the current FY 2016/17 report.
Also prompted by Aliso Canyon concerns, PWP ran a “Summer Readiness” Promotion in July 2016 to
provide double rebates for residential customers. This promotion led to a 50% increase in rebate
activity during that period, compared to the year prior.
Pasadena has begun shifting focus from rebates to direct install programs, in order to direct
resources to customers who need the greatest support to complete efficiency improvements,
including low and middle-income residential customers, seniors, and small businesses.
During FY 2016/17, PWP developed and secured a new vendor for a residential direct install
program that since then, launched in August 2017, targeted to seniors and moderate-income
households. Through this program PWP provides comprehensive no-cost home energy and water
audits by a trained efficiency specialist and install free energy and water products services, for
residential customers, and support PWP’s focus on strong customer and community engagement.
Measures and services planned include high quality LED light bulbs, showerheads, faucet aerators,
toilet replacements, HVAC system ‘check ups’, and weatherization services such as ceiling
insulation and weather-stripping, plus tips and customized guidance on additional energy and
water upgrades with links to available incentives that will help customers save on their utility bills.
This comprehensive program is leveraging co-funding from SoCalGas and the Metropolitan
Water District.
PWP is working to further increase participation in the “Under One Roof” program that combines services
and programs available from PWP and the City’s Department of Housing and Career Development
Services into a “one stop shop” for low-income customers. To achieve this goal, PWP has focused on
marketing and simplifying program enrollment. PWP is also improving coordination among the different
services and programs contained within this umbrella program by designating a new program coordinator
role at PWP. Within this broader Under One Roof framework, PWP co-funds the Southern
California Gas Company’s (SoCalGas’s) Energy Savings Assistance Program, supporting both
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electric and water saving measures. PWP is working with a new ESAP program vendor to further
expand last year’s participation, with a goal of reaching at least 100 homes in FY 2018.
Program Highlights
In summary, below are the FY 2016/17 energy savings results by customer type (also see Tables 1
and 2 below):
Residential: 6,350 MWh
Non-Residential: 14,532 MWh
T&D and C&S: 3,983 MWh
Total: 24,949 MWh
Table 1. PWP Energy Efficiency Program Results (by program)
PWP’s energy efficiency programs with the greatest impacts in FY2016/17 were:
• Energy Efficiency Partnering Program (“EEP”) (13,516 MWh savings): Commercial efficiency
incentive program providing customers with customized incentives to encourage energy saving
and load reduction projects.
• Home Energy Reports (5,895 MWh savings): Originally launched in June 2011, the Home
Energy Reports program completed its sixth year. PWP established a new contract for home
energy report services in July 2016. In FY 2016/17, four printed reports were mailed to
approximately 40,000 customers, reminding them of efficiency and rankings to encourage
reductions in their energy usage; savings are tracked from actual metered data; no cost to
participant.
• Water & Energy Direct Install Program (“WeDIP”) (969 MWh savings): Small businesses direct
install program to conduct retrofits for lighting, plumbing and refrigeration; no cost to
participant.
Units
Installed
Net
Coincident
Peak Savings
(kW)
Net Annual
Energy
Savings (kWh)
Net Lifecycle
Energy
Savings (kWh)
TOTAL EE PORTFOLIO 57,819 3,343 24,948,511 177,443,323
Residential Rebates 54,859 70 175,924 2,068,978
Home Energy Reports 1 5,894,895 5,894,895
Residential Recycling 256 22 110,709 545,891
Commercial Direct Install WeDIP 98 273 969,304 10,387,397
T&D 1 3,016 90,480
C&S 1 682 3,979,972 3,979,972
Commercial Rebates (EEP and PE 146 2,229 13,516,443 152,722,600
Low Income Product Giveaways
Low Income Energy Savings Assist 260 2 6,638 84,713
Low Income Refrigerator Exchange 226 12 77,150 547,593
Residential Audits 319 18 37,004 37,004
PWP WebShop 1,650 2 21,945 286,023
Upstream HVAC 1 32 45,876 688,140
Livingwise 1 109,636 109,636
Print Results
(Ctrl+Shft+P)
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Program Descriptions
PWP provides summaries of major programs by the associated sector-category classifications used in
the E3 Reporting Tool.
• Residential Lighting
o PWP expanded the LED WebShop to include advanced power strips and smart
thermostats, and renamed it the “PWP WebShop” in 2016. The WebShop enables
residential customers to purchase LED light bulbs and other small energy efficient
products online at a lower-cost. PWP residential customers purchased or redeemed
vouchers for approximately 1,600 products last year, the majority of them LED
lightbulbs.
o As part of the residential distributions and giveaway activities, PWP provides
vouchers for efficient light bulbs upon request as well as a reward for participating in
income-qualified rate assistance, electric vehicle and refrigerator recycling programs
and for completing an online energy audit.
• Residential Refrigeration:
o PWP provides rebates for the purchase of new ENERGY STAR® certified refrigerators
through the Home Energy Rebate Program and. In addition, PWP provides a rebate
to encourage customers to remove and recycle older refrigerators and freezers, to
reduce their energy bill and lessen the impact that these older appliances have on the
grid, and to ensure units are recycled in a safe and environmentally-responsible
manner.
• Residential Pool Pump
o PWP’s Home Energy Rebate Program provides rebates for the purchase of variable
speed pool pumps.
• Residential Cooling
o PWP’s Home Energy Rebate Program provides prescriptive rebates for the installation
of efficient air conditioning equipment (central AC/HP, window air conditioners, and
mini/multi splits), as well as related shell improvement measures such as insulation,
solar attic and whole house ventilation fans, cool roof, skylights/windows, window
films, sun shade screens, and shade trees.
• Residential Behavior
o Home Energy Reports are mailed to approximately 40,000 customers, 4 times a year,
providing them with information on their energy usage, including comparison with
similar households, and information on efficiency opportunities and PWP programs in
order to encourage reductions in their energy usage.
• Low-Income
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o PWP provides new ENERGY STAR refrigerators at no cost to income-qualified
customers and co-funds electric and water product and services that are provided to
low-income customers through the SoCalGas’s direct install ESAP program.
• Non-Residential Lighting, Refrigeration, and Cooling
o PWP’s non-residential EEP program provides custom incentives to business customers.
The WeDIP program, designed to serve small businesses, provides no-cost audits and
direct installation of lighting equipment, water saving measures such as low flow toilets
and aerators, and simple refrigeration upgrades.
• T&D Efficiency
o Distribution system upgrades yielded energy savings of 3 MWh.
• Codes and Standards
o Under Codes and Standards (“C&S”), PWP has recorded 3,980 MWh and 682 kW
of energy and peak demand savings that are occurring in the Pasadena service
territory due to the State building codes that are encouraged and enforced by the
City’s Building Department and appliance standards. In collaboration with SCPPA
members, PWP is working on expanding prior PWP-funded research on efficient
laboratory fume hoods to support a proposal for new code requirements on fume
hoods. SCPPA members submitted study results and new fume hood code
recommendations to the CEC for potential adoption in the next Title 24 Building Code
update.
The PBC fund supplements PWP’s education program funding for school-aged children including
Children Investigate the Environment, Green Living Curriculum, school tours, Student Art Contest, Solar
Cup, and Living wise. Through these programs, the Department reaches 5,000 students annually. In
FY2016/17, PWP and the City’s Public Works Department partnered to deliver the 6-week Green
Living Curriculum to all second grade PUSD students. The curriculum focuses on knowledge and actions
that promote sustainable lifestyles.
EM&V
PWP expended $75,819 on energy efficiency program EM&V to justify program design,
expenditures and verify results:
• Residential Rebate Program: Contractors performed site verifications on at least 10% of all
residential energy-efficient equipment purchases and installations, and 100% of
refrigerator/freezer recycling and refrigerator exchange program participants.
• Non-Residential Programs:
o EEP Program: Utility staff and contractors performed pre-and post-installation
equipment and installation verification, on site, for 100% of customer projects with
rebates exceeding $5,000.
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o Of the 146 non-residential custom projects completed, all had an independent
engineering analysis conducted by a PWP engineering consultant
Mechanical Equipment Retrofits: PWP’s engineering contractor calculated
energy savings and demand reduction using accepted engineering analysis
such as DOE’s eQuest building modeling software and the DOE Motor Master.
Lighting: Engineer-certified Excel workbook used to calculate lighting retrofit
project energy savings based on the actual hours of operation.
Data Loggers: Data loggers and CT’s were occasionally used to verify
operating hours and equipment savings. All mechanical projects and a
majority of lighting projects had both pre- and post-inspections.
o WeDIP Program: All water and energy direct install projects completed were pre-
and post-inspected.
Sources of Energy Savings
PWP relies on the POU TRM data, where available, supplemented by best available technical data
from independent engineering analysis where TRM measures are not yet available. For commercial
programs, as discussed above, PWP relies on independent engineering analysis conducted by PWP’s
engineering consultant and industry models (e.g., DOE’s eQuest building modeling software). The EEP
program provide commercial customers with the ability to participate with any proven technology that
saves energy, provided it meets the program requirements and the energy savings can be
demonstrated.
Complimentary Programs
• Low-Income Programs: PWP has offered electric rate assistance programs to eligible low
income seniors or disabled customers for several decades. The current Electric Utility Assistance
Program (“EUAP”) became effective in 2006 and provides monthly assistance to low income,
seniors, and medically-qualifying customers. Project APPLE (“Assisting Pasadena People with
Limited Emergencies” provides a one-time utility bill payment assistance program that
provides eligible customers who need help paying their bills, up to $100 per year. Funding
for Project APPLE is provided through donations from PWP customers as well as PBC revenues.
In addition, PWP in partnership with other City departments offers specific income-qualified
services under the Under One Roof program to income qualified customers including low-to-no
interest loans, exterior house painting, wheel chair ramps, weatherization services, an ENERGY
STAR refrigerator exchange, solar energy systems, and turf replacement to drought tolerant
landscapes, free of charge.
• Renewable Energy Programs: PWP’s Pasadena Solar Initiative (“PSI”) aims to install 14 MW
of customer owned solar photovoltaic by December 31, 2017 in line with Senate Bill 1,
California’s “Million Solar Rooftops” initiative. PWP continued to provide rebates in
FY2016/17 to encourage customers to install solar photovoltaic systems on their home or
business. PSI incentives are paid upfront through an Expected Performance Based Buydown
(“EPBB”) for smaller systems, whereas all systems larger than 100 kilowatts (“kW”) are now
paid over two-years based on metered output through a Performance Based Incentive (“PBI”).
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PWP customers installed an additional 1.1 MW of solar PV in the tenth and final year of the
PSI program, bringing the program total to 8.8 MW as of June, 2017. Solar rebates were
sunset December 31, 2017. PWP also offers a Green Power Program, where customers can
opt to pay a premium (2.5 cents/kWh) on their electricity bill for clean, renewable power.
This program is open to both residential and commercial customers.
• Research, Development, and Demonstration: Throughout the years PWP has invested
resources in a variety of different RD&D projects. This year, PWP continued to focus its
support on Plug-in Electric Vehicle (“EV”), discussed in more detail below.
PWP also received RD&D grant funding from the American Public Power Association to install
and evaluate four solar-powered heat pumps at Pasadena Unified School District sites in
December 2016. PWP partnered with other Southern California Public Power Authority
member utilities on this project to evaluate the effectiveness of this equipment and to measure
its potential to reduce heating and cooling energy usage.
• Electric Vehicles: During FY16/17, PWP continued to focus and grow support for EVs by
funding several City fleet electric vehicles, managing the City’s first Direct Current (“DC”) Fast
Charger that had at the Del Mar Gold Line Station Parking Structure, and providing
approximately $27,800 in incentives for individuals who purchase or lease an EV and/or
install a Level 2 EV Charger at their Pasadena address. To support EV awareness and
education, PWP hosted an EV “Ride-N-Drive” event at Brookside Park in April 2017. PWP
sponsored and organized this first of a 3-event series, working in partnership with neighboring
utilities in Burbank and Glendale and partner Electric Car Insider magazine.
PWP provided incentives for individuals who purchase a Plug-In Electric Vehicle (“EV”) and/or
install a Level 2 EV Charger at their Pasadena address. PWP provides up to $200 worth of
LED light bulbs to residential customers for notifying PWP about their new electric vehicle. In
addition, PWP offers a bill credit of up to $400 to customers who install a Level 2 (240V)
“wall mounted” or “hard-wired” charging station at their home, multi-unit complex, or business.
The EV Charger incentive is also available to commercial customers and institutions for
employees’ vehicle charging.
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PITTSBURG POWER DBA ISLAND ENERGY
Island Energy At a Glance
• Year established: 1996
• Climate Zone(s): 3
• Number of retail customer connections: 538
• Percent of retail sales by customer class: 9% residential, 91% commercial
• All Energy Efficiency Programs are funded by Island Energy’s Public Benefits Fund (PBF).
During Fiscal Year 2016-2017, the annual PBF collection is $119,045 from electricity
sales and $3,985 from natural gas sales. During Fiscal Year 2016-2017, $10,000 was
expended on Commercial Lighting Retrofit Program and $24,039 was spent on Solar
Incentive Program in the form of utility rebates. Unused fund in each program is carried
forward to next year’s respective program.
Utility Overview
Island Energy is a very small publicly owned utility provides electric and natural gas distribution
services to a decommissioned Navy base named Mare Island, which now has become home of
many industrial businesses and new homes. About 38 new homes were built during Calendar year
2017 and all new homes are equipped with rooftop solar system, good insulation and high
energy efficient appliances. Island Energy offers the highest installation credit for rooftop solar
system among the bay area to assist older residential homes to afford rooftop solar system.
Island Energy also offers various energy efficiency programs to commercial customers, ranging
from commercial lighting retrofit, LED streetlights to commercial motor system upgrades.
Major Program Changes
To encourage uses of electric vehicles on Mare Island, Island Energy has implemented rebate
program for EV charging stations. Island Energy not only provides rebates for electric vehicle
charger installations at residential/commercial premises, but also provides a block of energy at
the lowest rate to electric vehicle customers.
Program Highlight
The Commercial Lighting program has the greatest impact among all Energy Efficiency Programs
and contributes over 85% of energy savings to Island Energy’s Annual Energy Reduction Goal.
Most commercial buildings on Mare Island have outdated lighting layouts and fixtures. Island
Energy provides rebates for one-for-one lighting fixture replacement, as well as customized
lighting retrofit projects. Most commercial lighting projects update the whole lighting layout with
fewer and much more efficient lights or LEDs, resulted in 65% -80% wattage reductions and
energy savings. With the rebates that Island Energy offers, the payback period for such lighting
project is usually 1-2 years. The Commercial Lighting Program is definitely the most cost-effective
energy saving measure on Mare Island.
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Program Descriptions
• Commercial Lighting Program: Lighting Redesign, Overhaul or Retrofit Projects for
Commercial Buildings. Incentive is based on one-for-one replacement or calculated based
on expected annual energy Savings.
• Commercial Motors & Process Improvement: Replacement of Old Motors with NEMA
Premium Efficiency Motors
• Compressed Air System: Installation of New Compress Air System or Redesign/Retrofit of
Old Compress Air System
• Residential Home Energy Audit: Free On-Site Energy Advisory Service to Residential
Customers
• Residential Retail Lighting: Free CFL Light Bulbs & LED Lights to Residential Customers
• Residential Appliance Efficiency: Rebates for Energy Star Qualified Clothes Washers,
Dishwashers, Air Conditioners and Refrigerators.
• Residential Solar Incentive Program: Installation credits for photovoltaic solar systems for
residential properties.
• Residential Net Energy Metering Program: Allow solar customers to bank their energy
generation credits up to 12 months.
• Exported Renewable Energy: Excess renewable energy buyback at avoided energy cost
• LED Street & Parking Lights: Rebates for Street and parking LED Lights
• EV Charging Station: Rebate for electric vehicle charging station at residential premises
EM&V
The utility files EM&V reports as part of public utilities reporting compliance. Coming into year
2015, staff will focus more resources on R&D demonstration and educational programs on
renewable energy resources and technologies for the public interests, such as community solar and
green-energy programs.
Sources of Energy Savings
Staff review Energy efficiency applications and monitor closely on energy consumption changes
after EE measures are installed. Utility has dedicated staff time to monitor and maintain
spreadsheets and data for energy savings from energy efficiency and solar incentive programs.
Complimentary Programs
• Low-Income Programs: Island Energy offers 20% discount on electric and natural gas
charges to qualified low-income customers.
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PLUMAS-SIERRA RURAL ELECTRIC CO-OP
Plumas-Sierra Rural Electric CO-OP At a Glance
• Climate Zone 16
• Number of retail customer connections 7835 (residential 6956, commercial/industrial 768,
agricultural 111)
• Annual total retail sales by customer class (residential 62,069 MWH,
commercial/industrial 75,871 MWH, agricultural 10,369 MWH)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives) $116,296
• Annual total amount actually expended for energy efficiency programs $110,662
Plumas-Sierra Rural Electric CO-OP Overview
The local economy is recovering from the Great Recession and homeowners continue to upgrade
their homes to improve efficiency and comfort with new windows, upgraded insulation and
efficient air source and ground source heat pumps, resulting in increased participation in
efficiency programs offered by PSREC.
An important aspect to note is PSREC’s unique peak demand occurs during winter. Therefore, the
most cost-effective program concentration is to reduce demand in the winter. The E3 model has
limitations in how coincident peak demand savings are reported since PG&E’s load profile is
applied as the default.
Major Program Changes
In 2017, PSREC expanded the offerings in the residential HVAC program to provide more options
to customers interested in upgrading HVAC systems.
Program Highlight
PSREC offers rebates to local farmers for upgraded motors and pumps in irrigation systems.
During 2017, there was an increase in participation from local farmers in these programs,
resulting in the majority of the energy savings being achieved by the agricultural sector.
Program Descriptions
• Geothermal Heating/Cooling Loans: HVAC – Res Heating, Res Cooling: - 0% interest
ground source heat pump loop loans available for installation of ground-source heat
pumps.
• HVAC Rebates: HVAC – Res Heating, Res Cooling: PSREC provides members with rebate
options to encourage installation of energy-efficient electric heat pumps and ground-
source heat pumps in new construction and existing homes and small businesses. Upgrading
to an energy-efficient heating and cooling system will contribute to increased comfort in
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homes while helping to reduce overall energy use.
• ENERGY STAR® Rebates: Appliances, Consumer Electronics, Refrigeration – Res Clothes
Washers, Res Dishwashers, Res Electronics, Res Refrigeration: Rebates available for the
purchase of an ENERGY STAR® refrigerator, dishwasher, clothes washer or other small
electronics.
• Appliance Recycling: Refrigeration – Res Refrigeration: Non-essential Freezer/Fridge
Retirement: Rebates offered for recycling a non-essential freezer or refrigerator.
• ENERGY STAR® Lighting Rebates and Giveaways: Lighting – Res Lighting: ENERGY
STAR® LED Lamp Program: Offers rebates for the purchase and installation of LED lamps.
PSREC also provided free LED lamps to members at its annual membership meeting. LED
Holiday Light Rebate: Provides an incentive to replace incandescent holiday light strands
with qualified new ENERGY STAR LED holiday light strands.
• Water Heater Sales and Rebates: Water Heating – Res Water Heating: Discounted sales
of, and rebates for the purchase of high-efficiency electric water heaters, including heat
pump water heaters.
• Weatherization Rebates: HVAC – Res Shell: PSREC offers members rebates for upgrading
windows and insulation in their homes. By retrofitting a home to above-code R-Values, and
upgrading windows to double-pane high-performance windows, members not only realize
the added comfort, but also gain increased home values. PSREC encourages members to
invest in weatherization measures prior to, or in addition to, investing in a new heating
source for energy conservation.
• Agricultural Irrigation Rebates: Process – Non-Res Pumps: To encourage the installation of
energy efficient equipment in agricultural irrigation systems PSREC offers rebates for
pump tests and efficiency improvements.
• Efficiency Education - Education/Outreach: PSREC provides energy efficiency and
conservation information to interested members to help them reduce their bill, understand
their energy consumption and make their home more efficient. This program has
successfully addressed high bill concerns by empowering members to use information such
as our ‘Do-It-Yourself Energy Audit’ to learn more about their home and how they use
energy.
• Efficiency Education - Energy Audits: PSREC provides free comprehensive energy audits to
assist members with energy conservation and troubleshooting high energy consumption in
their home. This program has been successful in educating members about efficiency and
conservation and assisting in reduction of energy use, especially in low-income homes.
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• Commercial Energy Audits: PSREC provides free energy audits to businesses to assist with
energy conservation and troubleshooting high energy consumption. This program has been
successful in assisting business owners in making decisions in efficiency upgrades and
conservation.
EM&V
PSREC EM&V reports can be found online at: http://www.ncpa.com/policy/reports/emv/.
PSREC performs a yearly internal review to evaluate program effectiveness and improvement
areas. PSREC has committed to seek third party evaluation of its programs every five years,
dependent upon budget.
Sources of Energy Savings
PSREC uses the TRM as the source for the majority of reported energy savings. Some measures
rely on savings from the Bonneville Power Administration’s UES measure list. Savings for the
commercial lighting program are custom calculations.
Complimentary Programs
• Low Income Winter Rate Assistance Program: Income-qualified members can apply for a
discounted rate during the heating season. In conjunction, a home energy audit is offered,
and efficiency information is provided to assist members with energy conservation.
• Net Metering Program: PSREC offers net-metering for members who install renewable
energy generation systems.
• Community Shared Solar: PSREC is planning a 250KW community shared solar installation
to offer solar energy to our members who currently cannot install solar on their homes or
businesses due to cost, location or ownership status.
• Meter Lending Program: Members can borrow the PSREC WattsUp® meter to plug in
120-volt appliances, helping them identify energy use of specific appliances. This
program has helped members understand just how much an appliance or space heater
really uses and helps them make the choice of unplugging or reducing energy use.
• Lending Library and Resource Center: Provides energy efficiency and renewable energy
resources to members through a book lending library and resource center in our office
lobby.
• Research, Development, and Demonstration: PSREC is researching electric vehicle charging
infrastructure and other program options to encourage the adoption of electric vehicles in
its service area.
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PORT OF OAKLAND
Port of Oakland At a Glance
• Climate Zone(s): 3
• Number of retail customer connections: 130-150
• Annual total retail sales by customer class (Residential (the Port has no residential
customers), Commercial 24,201,905 kWh, Industrial 44,254,913 kWh)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $240,000
• Annual total amount actually expended for energy efficiency programs: $30,814
Port of Oakland Overview
The Port of Oakland (the Port) oversees the Oakland seaport, Oakland International Airport, and
20 miles of waterfront. Together with its business partners, the Port supports more than 73,000
jobs in the region and nearly 827,000 jobs nationwide. The Port exemplifies a unique
combination of public/private endeavors. It encompasses a world-class container port, a thriving
airport, an array of retail and commercial buildings and acres of recreational and open space.
The Port has approximately 130-150 commercial electric customers.
Major Program Changes
In FY16, the Port restructured our incentives and procedures to promote EE programs and make it
easier for customers and contractors to participate. Interest in the EE programs increased in FY17.
Only one project was completed, but others were initiated with expected completion dates in
FY18.
Program Highlight
In FY16-17, one project in the Non-Residential Lighting Program delivered all the net annual
energy savings. Our revised procedures for the lighting program made it easy for the Port’s
tenants to participate, and resulted in total net annual savings of 283,269 kWhs.
Program Descriptions
• Energy Audits: The Port provides Energy Audits that focus on five major energy saving
retrofit/improvement projects that will result in load reduction and more efficient use of
energy. The proposed energy efficiency projects are prioritized by highest to lowest
energy savings. Rebates are provided upon project completion, up to 100 percent of the
total energy audit cost.
• Energy Saving Measures Exceeding Title 24 Standards: Port will provide a rebate for
any new facility constructed within the Port by its electricity customers that exceed the title
24 standards in energy saving measures. Eligible facility must reduce energy usage by a
minimum of 10% compared to the standard title 24 facility.
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• Energy Saving Equipment Retrofits/Improvements Rebates: The Port has implemented a
program that provides generous rebates and solid technical support for the installation of
new energy efficiency equipment/improvements by our commercial customers.
• Lighting Retrofit: A program providing rebates for the installation of energy efficiency
lighting upgrades. This rebate is based on a single flat incentive rate of $.05 per first
year annual kWh saved.
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RANCHO CUCAMONGA MUNICIPAL UTILITY
Rancho Cucamonga Municipal Utility At a Glance
• Climate Zone(s): 10
• Number of retail customer connections: 921
• Annual total retail sales by customer class: Commercial $9,957,263, Industrial $632,849,
Residential $283,139
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $140,00
• Annual total amount actually expended for energy efficiency programs: $55,500
Rancho Cucamonga Municipal Utility Overview
The amount of energy efficiency rebates in fiscal year 2017 were slightly lower than previous
years with the trend continuing to be with lighting retrofits replacing inefficient lamps with LEDs.
RCMU promotes the rebate programs and energy efficiency practices online, and offers free
energy audits to educate customers on energy savings and potential upgrades on existing
equipment. RCMU continues to grow and expand its existing distribution lines for future
development and customer growth.
Program Highlight
The Energy Efficiency Rebate program continues to have the greatest impact and participation
among RCMU customers. Participation in the direct installation program has declined over the past
year due to a significant number of customers have already taken advantage of the program or
are new to the service area.
Program Descriptions
• Direct Savings Program – Non-Res Lighting: To encourage and assist small and medium
sized businesses to reduce their energy usage, RCMU will pay and install up to $1,500 of
recommended retrofit items that are determined from the complimentary energy audit.
Any cost above the $1,500 limit is paid by the customer.
• Energy Efficiency Program – Non-Res Lighting, Non-Res Refrigeration: RCMU has adopted
an “Express Solution” model for energy efficiency rebates. Customers receive a rebate for
estimated kilowatt hour savings for the first year in the following categories: Lighting,
Interior LED, Exterior LED, Delamping, HVAC, Motors and Refrigeration.
Complimentary Programs
• Energy Audits: RCMU offers free, customized energy audits including lighting, HVAC and
equipment assessment and a review of energy usage. Specific cost-effective
recommendations to improve energy efficiency and reduce energy use are provided.
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• Renewable Energy Programs: In FY 2017, RCMU added one new solar customer into the
service area that is estimated to save a total of 465,365 kWh per year. The program is
currently open to small solar installations (<30kW) only.
• Low Income: The program is intended to assist customers with their bill and is funded by
the RCMU Public Benefit Fund. The household size and gross income requirements will be
based off of the San Bernardino County Income Limits and Documentation system.
• Medical Support Assistance Program: The program will assist eligible residential customers
where a full-time resident of the household regularly requires the use of essential medical
support equipment. An application with supporting documentation from the patient’s
doctor is required to receive the credit each month.
• New Development Incentive: This incentive is for new development that is built to exceed a
minimum of 15% above Title 24 Code. The incentive payment is based off of the final
Title 24 report created by a Certified Energy Plans Examiner (CEPE) and verified by a
third party certified Home Energy Rating Systems (HERS) Rater.
• Electric Vehicle Commercial Charger Rebate Program: The program will provide an
incentive of up to $4,000 per Level 2 (240-volt) charging station to RCMU commercial
customers who install a workplace or public EV charger.
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REDDING ELECTRIC UTILITY (REU)
Redding at a Glance
• Climate Zone -11
• Number of retail customer connections – 44,233
• Percentage of retail sales by customer class – Residential 49%, Commercial 49%,
Industrial 2%
• FY 2017 Energy Efficiency (EE) Budget - $3 million. The FY 2017 EE programs were
funded from REU revenues as follows: $2.2 million Public Benefits charges, $0.8 million
from general revenues.
• Load Overview – Total sales for FY 2017 were 746 million kWhs, a 0.40 percent
decrease compared to FY 2016. The forecasted average annual decrease for the next
five years is 0.60 percent.
Utility Overview
• Redding’s electric sales have declined in recent years. Total sales for FY 2017 were 746
million kWhs - a 0.4 percent decrease compared to FY 2016. REU attributes this decline
to lower economic activity and the impacts of energy efficiency programs, more stringent
building and appliance standards, and increased customer-owned distributed generation.
• Due to Redding’s hot summer climate and high residential load, REU’s peak demand
typically occurs in the summer between 4:00-5:00 p.m. and is more than double the peak
demand durning non-cooling months.
• Redding has committed much of our Cap and Trade auction proceeds to efforts that
reduce greenhouse gas emissions, combat poverty, and achieve reliable energy savings.
Major Program Changes
In an effort to maximize REU’s benefits to the community and maintain compliance with State and
Federal regulations, REU implemented a variety of changes to the public benfits programs in FY
2017. These changes are as follows:
• In December 2016, the Redding City Council approved REU’s recommendation to increase
the commercial calculated lighting rebate from $0.10/kWh to $0.15/kWh and remove
the $10,000 per project rebate cap.
• In April 2017, Redding City Council approved the expenditure of $6.5 million of Cap and
Trade allowance proceeds on programs that save energy and/or reduce greenhouse gas
emmissions in the categories below. Upon Council Approval, the following programs were
developed in FY 2017 and will be included in future annual program reports:
o $2 Million: Low Income Weatherization
o $0.5 Million: Shade Trees
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o $1.7 Million: Transportation Electrification including incentives for residential vehicle
purchase and chargers, commercial vehicle purchase and chargers, public level 3
fast charger installation, and electrification of the City’s Fleet.
o $2.0 Million: Continue converting city-owned streetlights to LED (this project will occur
over the next five years).
o $0.3 Million: Non-motorized transportation enhancements.
• On June 30, 2017, REU ended the Ice Bear (Thermal Energy Storage) Program and no
longer offers rebates and incentives for load shifting technologies. This decision was made
based on REU’s ability to meet demand utilizing existing resources.
Program Highlights
In FY 2017, REU’s total commercial sector lighting savings increased over 2016 levels to 2.5 million
kWh (net) due to an increase in the lighting rebate from $0.10/kWh to $0.15/kWh and removal
of the $10,000 rebate cap per project. Customer response was positive and REU received 7 rebate
applications for rebates over $10,000 accounting for over 50% of the total commercial lighting
sector savings. REU anticipates that lighting rebates will continue to deliver savings in Redding for
the forseeable future, as we have not aggressively pursued these savings in the past.
Program Descriptions
• Appliances - Res – Clothes Washers: Rebates for dishwashers, clothes washers and dryers.
Only makes and models on the current ENERGY STAR eligibility list qualify for a rebate.
• Comprehensive - Res – Comprehensive: Residential new construction rebates.
• HVAC - Res – Cooling: Rebates for heating, ventilation, air conditioning, duct repair,
swamp coolers, and whole house fans.
• Pool Pump - Res – Pool Pump: Residential rebates for programmable, variable speed-
drive pool pumps installed on existing or new in-ground pools.
• HVAC - Res – Shell: Residential rebates for insulation, window treatments, and radiant
barrier.
• Water Heating - Res – Water Heating: Residential rebate for electric storage water
heaters and heat pump water heaters.
• HVAC – Non-Res Cooling: Rebates for heating, ventilation, air conditioning, duct repair,
and swamp coolers (this category also includes Thermal Energy Storage projects.
• Lighting - Non-Res – Lighting: Calcuated lighting retrofit program uses a custom calculator
to determine savings based on existing equipment, retrofit equipment and hours of
operation.
• HVAC - Non-Res – Shell: Rebates for commercial window coverings.
• Other – Other: Utility funded progam replacing City of Redding owned streetlights with
new LED fixtures.
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EM&V
During the reporting period, REU had a third-party review the Rebate Programs and implemented
recommendations in FY 2017. REU is currently procuring professional services to conduct an EM&V
study on the FY 2017 commercial lighting rebate program. Redding EM&V reports are available
on NCPA’s Website: http://www.ncpa.com/current-issues/energy-efficiency-reports.html. In
addition to these activities, REU performs technical review on 100% of the rebate applications
submitted to ensure that projects align with program requirments. Furthermore, REU performs pre
and post field inspections on large projects that account for the majority of savings.
Sources of Energy Savings
For the vast amount of its EE programs, REU uses the standard measures as constructed within the
E3 reporting tool. For REU’s unique programs (TES and Home Performance), REU used the custom
measure feature in E3 to represent the energy and demand impacts of those programs. For the
commercial lighting program, REU utilizes a custom excel calculator.
Complimentary Benefits Programs
• Low-Income Programs: Low-income assistance spending (through the CARES Program and
Lifeline Rate Discounts) continues to be the second largest area of our Public Benefits
Program expenditures. During FY 2017, rate discounts represented about $1.2 million paid
with public benefits funds. Low-income programs have been most beneficial to a significant
portion of our customer base that has limited situational and/or financial means to
participate in other EE programs.
• Renewable Energy Programs: In September 2016, REU reinstated the final round of the the
SB-1 mandated rebate program with an incentive of $0.50 per CEC AC watt installed up
to a maximum of $5,000 per service location. In FY 2017, REU processed 224 PV
installations with an installed capacity of 1,946 kW. Additionally, REU lifted the moratorium
on circuits with distributed generation penetrations greater than 25% of the minimum circuit
demand. During the program year, REU finalized the SB-1 rebate close out plan. REU
stopped issuing solar rebate reservations on Octobler 31, 2017.
• Electric Vehicle(EV) Charging Infrastructure: In FY 2017, REU developed the framework for
Transportation Electrification incentives for residential chargers and vehicle purchase,
commercial chargers and vehicle purchase, public level 3 fast charger installation, and
electrification of the City Fleet. In April 2017, Redding City Council approved $1.7 million
of Cap and Trade funding to fund these initiatives which were launched in FY 2018. Status
updates will be provided in future reports.
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RIVERSIDE PUBLIC UTILITIES
Riverside Public Utilities at a Glance
• Climate Zone(s) - 10
• Number of retail customer connections:
o Approximately 109111,000 electric customers and 65,000 water retail customers,
serving a total population of 326,733 residents
• Annual total retail sales by customer class (i.e.; residential, commercial, industrial) –:
o Residential: $117,662,000
o Commercial: $71,456,000
o Industrial: $115,432,000
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives):
o $13,194,599 (includes base salaries without benefits)
• Annual total amount actually expended for energy efficiency programs:
o $6,430,740 (includes base salaries without benefits)
Riverside Public Utilities Overview
In Fiscal Year (FY) 16/17, Riverside Public Utilities (RPU) successfully exceeded the kilowatt-hour
(kWh) savings goal of 1% of retail sales as adopted by the Board of Public Utilities in 2007. RPU
assisted its customers in saving over 22 million kWh at an average cost of $0.21 per kWh saved.
RPU helped revitalize the local economy by stabilizing utility rates through a rate freeze adopted
by the City Council in 2010. This rate freeze provided customers with stable and predictable
rates during the economic recovery period; however, the rate freeze also eroded utility and
public benefit fund revenues. RPU is currently in the approval process of a new five-year rate
plan.
Major Program Changes
RPU continues to enhance and expand its energy efficiency program portfolio for the benefit of
its customers and the Riverside community. Staff examines the overall portfolio quarterly and
recommends incentive level adjustments for consideration and direction by the RPU General
Manager.
Although the local economy has stabilized and is moderately expanding, RPU is experiencing
leveled participation in energy efficiency rebate and incentive programs. Overall program
participation has remained flat over the past 7 years at approximately 20,000 rebates per
year. This flattening demand for energy efficiency programs is likely due to a combination of
market saturation, customer perception that solar generation is of higher value than energy
efficiency, and overall weak consumer confidence.
Major changes or trends that impacted kWh savings in FY 16/17 include:
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• The County of Riverside successfully launched its Home Energy Renovation Opportunity
(HERO) Program in 2012. This AB 811 Property Assessed Clean Energy (PACE) program
continues to grow in popularity. HERO offers another important tool for RPU customers
seeking an alternative to finance energy efficiency measures in their homes. The City has
also opened this market to numerous PACE providers. The financing tool, however, has
not proven to be an attractive financing vehicle for commercial customers. Other
financing tools may need to be explored to target commercial customers.
• Proposition 39 is resulting in some additional energy efficiency projects from local school
districts and community colleges. Unfortunately, these projects have been slow to
complete and have resulted in more modest kWh savings than had originally been
projected.
• There is a growing trend in the energy efficiency field toward the use of behavioral
programs such as OPower in order to enhance customer engagement and drive energy
efficiency through influencing customer behavior. RPU has completed its initial analysis of
such program offerings and implemented a program serving approximately 12,000
electric customers.
• RPU continues to implement several important new programs and has modified some
existing programs in FY 16/17. For example, RPU increased rebate amounts for the
residential HVAC Replacement Program for 16 SEER or higher rated units to incentivize
customers to install more efficient HVAC equipment. This has led to a steady increase in
participation in this program. As a utility located in Climate Zone 10, HVAC load is a
major energy efficiency target. RPU also created a new Thermal Energy Storage
Program with Ice Energy’s Ice Bear product.
• The State of California is recovering from several years of unprecedented drought. The
drought is having a significant impact on utilities, like RPU, that are both electric and
water utility providers. Staff resources, by necessity, have been diverted away from
energy efficiency programs in order to respond to the drought and the State’s mandates
for water conservation. The impact of this shift in resources will likely be realized in
subsequent program year reporting.
• In order to capitalize on the growth of new LED lighting products in the marketplace, RPU
continues to offer an LED retail buy-down program in partnership with GreenLite. Public
benefit funds are combined with GreenLite’s distribution platform through local
participating retailers to offer several LED products at substantially discounted pricing
for RPU customers. These attractive lighting incentives are designed to encourage
customers to replace less efficient lighting products in their homes and businesses with
state-of-the-art LED lighting products.
Program Highlight
RPU’s Small Business Direct Installation (SBDI) and Keep Your Cool (KYC) Direct Installation
programs continue to be a highlight of RPU’s overall program portfolio in terms of both customer
acceptance and kWh savings.
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Although commercial customers only represent 10% of total utility customers, they represent the
majority of RPU’s load. As a result, RPU has dedicated additional program resources to assist
commercial customers in achieving energy efficiency savings.
RPU’s small business customers have often been reluctant to participate in traditional rebate
programs due to lack of upfront capital, time, or technical ability to implement energy efficiency
projects. RPU’s SBDI Program was designed to address these primary customer concerns. The SBDI
program is a comprehensive direct installation program combining measures such as lighting
retrofits and controls, HVAC tune-ups, LED exit and “open” signs, Tier 2 advanced power strips,
and various weatherization measures. Each project starts with an energy audit of the business’s
facility to prioritize recommended energy efficiency measures. SBDI offers businesses up to
$2,000 in free energy efficiency upgrades, and allows the business customer to fund additional
improvements through contractor co-payments. The program is available throughout RPU’s service
territory and has been expanded to medium-sized business customers.
RPU contractors have found that the market potential for this program is substantial and that
there is no shortage of businesses that can realize significant savings from energy efficiency
upgrades provided through this program. Customer feedback regarding this program has been
very positive, with almost 4,000 customers served in FY 16/17.
The Keep Your Cool (KYC) Program is similar but more specifically focused on a direct installation
of cooling and refrigeration measures in mini-markets, delis, convenience stores and restaurants.
Combined, the KYC and SBDI programs have resulted in over 3 million kWh saved in this
reporting year. Although on the higher end of measure costs within RPU’s program portfolio, these
direct installation programs maintain an average cost of $0.30-$0.50 per kWh saved. In
addition, RPU receives additional benefits from increased customer engagement and customer
satisfaction.
Program Descriptions
Commercial Rebate Programs
• Air Conditioning Incentives – Rebates for replacement of energy inefficient AC units (Non-
Res Cooling).
• Energy Star Appliances – Rebates for purchase of Energy Star-rated refrigerators,
dishwashers, commercial clothes washers, solid door refrigerator/freezers, ceiling fans
and televisions (Non Res-Lighting, Non Res-Cooling, and Non-Res Refrigeration).
• Lighting Incentive – Rebates for kWh savings on installation of more energy efficient
lighting and controls (Non-Res Lighting).
• Tree Power – Rebates for purchase and planting of up to 5 qualifying shade trees per
year (Non-Res Cooling).
• Weatherization – Rebates for installation of insulation, window film and cool roofs (Non-
Res Shell).
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• Performance Based Incentive – Rebates for customers who can demonstrate a kWh
savings based on custom energy-efficiency measures (Non-Res Comprehensive).
• Commercial Food Service Program – Program specifically targeting commercial food
service customers such as restaurants, hospitality providers, institutional, medical/hospital
customers, schools and government customers. The program is offered in conjunction with
Southern California Gas Company (SCGC) and provides customers with a comprehensive
facility audit offering recommendations on specific energy efficiency measures, estimated
return on investment, and applicable utility incentives.
• Key Account Energy Efficiency Program (KEEP) – Program targeting RPU’s largest Time of
Use Customers. This customer segment includes the top 300 RPU customers in terms of
consumption. KEEP is intended to provide Key Account customers with a comprehensive
energy efficiency plan including a priority list of recommended energy efficiency
measures along with an estimated return on investment and applicable utility incentives.
RPU is also working with SCGC on this program. Customers are also offered additional
technical and contracting assistance to bring large energy efficiency projects from concept
to completion (Non-Res Comprehensive).
• Custom Energy Technology Grants – Grants awarded for research, development, and
demonstration of energy efficiency and renewable energy projects that are unique to the
business or manufacturing process and can demonstrate energy savings, demand reduction
or renewable power generation (RD&D Program).
• Energy Innovation Grants – Grants available to public or private universities within RPU’s
service territory for the purpose of research, development, and demonstration of energy
efficiency, renewable energy, energy storage, strategic energy research, and electric
transportation (RD&D Program).
• Upstream HVAC Rebate Program – Rebate incentive for commercial high efficiency HVAC
equipment purchases that exceed Title 24 requirements, provided upstream at the
wholesale distribution channel level, thereby encouraging distributors to stock and sell
more efficient HVAC equipment (Non-Res Cooling).
• Energy Management Systems – Rebates for the purchase and installation of energy
management systems for monitoring and controlling facility energy load.
• New Construction and LEED construction Incentives – Rebates for energy savings exceeding
Title 24 standards for pre-approved new construction projects.
• Pool and Spa Pumps Incentive – Rebates for purchase of qualifying multi-flow or variable
speed high-efficiency pumps and motors.
• Premium Motor Incentives – Rebates for the purchase of premium high efficiency electric
motors (none claimed this FY).
• Thermal Energy Storage Incentive – Feasibility study and incentives available for use of
thermal energy storage based on program guidelines (none claimed this FY).
• Ice Energy Thermal Energy Storage Pilot Program – Combined thermal energy storage
program and energy efficiency pilot program created in FY 14/15 and implemented in
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FY 15/16 to replace old HVAC equipment with new energy efficient equipment installed
concurrently with Ice Bear thermal energy storage equipment.
Residential Rebate Programs
• Energy Star Appliances – Rebates for purchase of Energy Star-rated refrigerators,
dishwashers, clothes washers, room air conditioners, ceiling fans, and televisions (Res
Cooling, Res dishwashers, Res Clothes Washers, Res Electronics).
• Cool Cash – Rebates for replacing Central Air Conditioners with a SEER rating of 15
above (Res Cooling).
• Tree Power – Rebates for purchasing and planting of up to five qualifying shade trees
per year and one free qualifying shade tree coupon printed on the March back of the bill
(Res Cooling).
• Pool Saver – Rebates for purchase and installation of high efficiency, variable speed, or
multi-flow pool pump motors (Res Pool Pump).
• Weatherization – Rebates for installing attic insulation or wall insulation, standard rebates
for duct replacement, duct testing/sealing, window film, solar and standard attic fans,
whole house fans, and cool roofs (Res Shell, Res Cooling).
• Appliance Recycling – Free recycling service for old inefficient refrigerators and freezers
(Res Refrigeration).
• Whole House Rebate Program – Rebates for completing multiple energy efficiency
measures as one project. Points are awarded for each type of measure and then
multipliers are given at specific point intervals on a sliding scale to encourage
implementation of multiple energy efficiency measures as one project under one
application (Res Comprehensive).
Residential Direct Installation Programs
• Multi-Family and Mobile Home Direct Installation – Program offering multi-family and
mobile home residents direct installation measures including HVAC tune-ups, lighting
efficiency upgrades, weatherization, and Tier 2 advanced power strips. Also addresses
energy efficiency measures in common areas (Res Lighting).
• Energy Savings Assistance Program (ESAP) – Direct installation program targeting low-
income customers, offered in partnership and cooperation with SCGC. Measures include
lighting efficiency upgrades, HVAC tune-ups, smart power strips, and refrigerator
recycling (low-income assistance, Res Lighting, Res Cooling, Res Refrigeration).
EM&V
RPU is committed to providing cost-effective, ongoing evaluation, measurement, and verification
(EM&V) efforts for its energy efficiency programs. EM&V costs are covered in the individual
program budgets.
In addition to periodic program audits, RPU consistently performs the following in support of
EM&V activities:
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• An onsite inspection rate of no less than 10% for all residential program participants,
performed by RPU staff and contractors.
• A pre-and post-inspection of 100% of commercial rebate participants, including a review
of historical energy usage, energy-saving calculations and post-measure bill analysis.
• All residential and commercial solar PV installations are field inspected and verified by
city personnel for program compliance, system inter-connection standards, and rated
production output.
• Contracted with the engineering firm Partner Energy to verify claimed energy savings on
large, complex commercial projects prior to issuing a rebate incentive.
• Audits and installations performed by third-party contractors for RPU direct installation
programs have high inspection rates that are performed by both the contractor and RPU
staff.
• Refrigerator recycling program administered by Appliance Recycling Centers of America
(ARCA) assures full inspection when the contractor picks up old appliances.
Sources of Energy Savings
RPU generally relies on the TRM as the primary source for deemed energy savings used in the
calculating and reporting annual program performance. If a specific measure cannot be found in
the TRM, RPU will generally use a verified utility work paper or appropriate engineering/manual
calculation as back-up documentation to justify claimed kWh savings, and the specific measure is
entered into the E3 reporting tool as a custom measure.
Complimentary Programs
• Electric Vehicles (EV): In 2016, RPU received a $50,000 CEC grant to install a Level 3 EV
charger at City Hall. RPU has committed $25,000 of public benefit funds to offer free
charging to all patrons of the station. This free charging period will cover a 24-month
period to allow us to analyze charging frequency and customer habits in order to create
an EV-only electric rate for RPU customers.
• Solar Rebate Program (SB1) – Throughout FY 16/17, RPU continued to promote
residential and commercial participation in its solar rebate program to reduce peak load
and offset customer electricity bills. In support of Senate Bill 1 (SB1) RPU has allocated a
budget of $2.5 million annually through December 31, 2016 for customer installed
systems. RPU extended its program through December 31, 2017.
• SHARE – This low-income assistance program credits up to $150 toward electric deposit or
bill payment assistance for qualified low-income applicants annually. In FY 16/17, RPU
served approximately 4500 low-income customers through the SHARE program for a total
of over $647,000 in public benefit funds credited to low-income families for bill payment
assistance. RPU is currently revising this program in hopes to double participation in the
coming years.
• Research, Demonstration and Development (RD&D) – RPU continues to invest in RD&D
programs through partnerships with both businesses and local higher education institutions.
RPU has expended over $1,000,000 in public benefit funds over the last ten years
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through its Energy Innovation Grant Program (see description above) to support energy
research at local institutions of higher learning. Additional RD&D funding is provided to
local commercial customers under the Custom Energy Technology Grant Program (see
description above). RPU also participates in SCPPA-directed RD&D efforts and will
continue to explore future RD&D opportunities as they occur on a case-by-case basis.
• Demand Response – RPU continues to manage a highly successful voluntary (non NERC
certified) demand response program. This program, known as Power Partners, was
developed in partnership with RPU’s largest commercial customers. These important Key
Account customers agree to voluntarily shed or shift a combined total of 11MW of electric
load during the peak summer months from June-September if it is deemed necessary to
call on this resource by RPU in cooperation with the CAISO.
• Pool Pump Timer Credit Load Shift Program – This program offers a bill credit of $5 per
month for customers who agree to install and program their residential pool pump timer so
that the pump operates only during off-peak hours. RPU has implemented an ongoing
inspection program to inspect 100% of these timers for program compliance.
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ROSEVILLE ELECTRIC UTILITY
Roseville Electric Utility At a Glance
• Climate Zone 11
• 59, 237 retail electric accounts
• Total customer sales were 1,177,441 MWh
o Residential - 439,598
o Commercial & Industrial - 737,843
• Annual gross energy saved from energy efficiency - 14,851 MWh
• Total budget for energy efficiency programs - $4,500,000
• Total spent on energy efficiency programs - $4,451,346
Roseville Electric Utility Overview
Roseville Electric Utility and the City of Roseville are prime economic drivers in the South Placer
County region. Roseville ranks in the top 50 housing markets nationwide with over 1200 new
home permits and 22 new commercial building permits issued in 2017. Non-residential occupancy
rates remain strong across all sectors. As we enter 2018, vacancy rates are at a historical low in
single digits. Specifically, Industrial vacancy rate is at 3%; office vacancy rate of 8%; and
Retail, Roseville Electric’s largest commercial sector, vacancy rate is at 5.5%.
The strong economic climate supported residential and business investment in energy efficient
exterior and interior LED lighting in FY 17 with 53% of the energy efficiency savings reported
coming from LED measures alone.
Major Program Changes
The current new construction program is undergoing review and modification in preparation for
2020 zero net energy homes. The traditional programs included Preferred Homes, which must
achieve 20% better cooling efficiency than code, and BEST (Blueprint for Energy and Solar
Technology) Homes, which must achieve 15% total efficiency above code and include a
photovoltaic system. These programs are transitioning in FY 18 to a new program modeled after
the California Advanced Home Program.
Roseville Electric added windows as a measure for residential customers in FY 18.
Windows must be Energy Star rated with a U-value of .30 and an SHGC of .25 or less and bear
the National Fenestration Rating Council label. Roseville introduced this rebate in FY 17 at $5.00
per square foot with a maximum rebate of $1000.
Program Highlight
LED lighting retrofits for residential and commercial customers continue to have the greatest
impact on energy reduction. In FY 17, Roseville provided $1.3 million in rebates to commercial
customers for parking lot and other exterior lighting retrofits. The installation of these measures
contributed 2,371,386 kWh reduction to Roseville Electric.
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The Upstream Residential LED Lighting program expanded to include several new LED options.
Over 5500 customers purchased 65,694 lamps in FY 17, contributing 1,705,474 kWh reduction
to Roseville Electric.
Residential customers participating in the Home Energy Reports behavioral program contributed
an additional 37% of Roseville Electric’s energy efficiency savings for FY 17. Through the Home
Energy Reports program, Roseville Electric is able to educate customers with tips to save energy in
their homes. This program was offered to all Roseville residents in FY 17, and about 38,100
residents participated, saving 5,398,932 kWh.
Customers participating in the low-income rate assistance program are eligible for a free home
energy audit and weatherization retrofit through funding provided by a combination of public
goods funding and greenhouse gas (GHG) allowance auction proceeds.
Program Descriptions
• Residential Windows: Roseville Electric added windows as a measure for residential
customers in FY 18. Windows must be Energy Star rated with a U-value of .30 and an
SHGC of .25 or less and bear the National Fenestration Rating Council label.
• Residential Whole House Fan: Program offering a rebate to customers installing a
permanently installed 2000 cfm (or greater) whole house fan.
• EZ Energy Low-Income Home Audit and Install Program: This program offers low-income
residents an onsite energy efficiency audit and installation of weatherization measures
that include attic insulation and HVAC tune ups. This program is primarily funded through
greenhouse gas (GHG) allowance auction proceeds.
• Residential Home Energy Reports: Industry-recognized, contractor-managed energy
efficiency behavior program providing education, feedback and tips to residential
customers.
• Residential HVAC: Provides rebates to customers installing higher efficiency systems upon
retrofit.
• Residential Shade Tree: Rebate program designed to incent and educate customers to
plant drought-tolerant shade trees to keep their home cool. There are two rebate levels
directly tied to the savings associated with each tree; trees are selected by a local urban
forester, and validated through the tree calculator maintained by Sacramento Municipal
Utility District.
• Residential Pool Pump: Rebate program designed to incent customers to upgrade from a
single speed to a variable speed pool pump.
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• Residential New Construction: This program is evolving as the drive to zero net energy
home in 2020 gets closer. Programs offering incentives to builders to achieve greater
savings than those required by building code are transitioning to a program modeled
after the California Advanced Home Program.
• Residential Sunscreens: Rebate program designed to incent customers to install permanent
sunscreens on their windows to keep their home cool.
• Residential LED Lighting: Upstream, vendor-managed program providing discounted LED
lamps through local retail outlets in Roseville.
• Commercial LED and Other Lighting: Offers business customers a wide variety of energy
efficient LED interior and exterior LED lighting retrofits and control options for updating
their facilities.
• Commercial Food Service Equipment: Program provides rebates to commercial restaurants
to install energy efficient electric food service equipment listed on the PG&E food
technology website.
• Commercial HVAC: Includes package and split system retrofits along with several
measures to reduce heat gain in the facility, including shade trees, window film, VFD and
VSM retrofits to existing HVAC supply and return fans.
• Commercial New Construction: Program that is based on current Title 24 requirements.
The designed structure must exceed Title 24 specifications by at least 10%. The rebate is
based on kW reduced in the design.
• Commercial Custom: Customer driven rebate option targets projects that reduce peak
loads and energy consumption and offers unlimited energy efficiency technology
opportunities for the large and key account customers.
EM&V
EM&V is conducted annually on one or more programs. Selection of the programs to EM&V is
prioritized by the dollars spent and savings claimed for the program. The budget for pre- and
post-EM&V is determined by the program selected for review, and can vary from $20,000 up to
$150,000. The budget depends on the extent of field measurement or customer surveys required
to evaluate the program within the guidelines established by the California Energy Commission.
M&V is performed internally or by a third-party contractor on an ongoing basis for all programs.
All EM&V reports are posted on the Northern California Power Agency (NCPA) website.
http://www.ncpa.com/policy/reports/emv.
Recommendations resulting from EM&V and M&V reports are used by Roseville Electric in the
design and/or redesign of energy efficiency programs.
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Recently completed EM&V include:
• Commercial Exterior Lighting (2017)
• Residential HVAC, Pool Pump, Whole House Fan and Sunscreen (2016)
Sources of Energy Savings
Roseville Electric relies on the savings in the E3 model provided by the TRM. If not available, the
measure is entered to the E3 model as a custom measure. When a custom program is entered to
the E3 model, the source of energy savings comes from a white paper, prior EM&V or a manual
watt to watt calculation using TRM hours of operation and utility verified baselines. Roseville
Electric relies on customer hours for some industries if they are more accurate in actual application
than the hours in the TRM.
LED Lighting: Roseville Electric relies on TRM LED lighting measures when available in the E3
model; otherwise Roseville Electric relies on industry specs for watts and replacement data
(incandescent or cfl) and calculates savings using the TRM hours of operation and replacement of
incandescent lighting as the baseline. Roseville Electric assumes baseline of incandescent as few
residential or commercial customers adopted CFL technology.
New Home Development Agreements: Roseville Electric is involved in all specific plan negotiations
with new home builders in Roseville, and is able to enforce the requirement that all new home
builders install HVAC systems with higher SEER and EER ratings than required by Title 24.
New Home Construction Rebate Program: Roseville Electric influences the construction of new
homes in Roseville by providing rebates to participating builders for energy efficiency and solar.
The energy efficiency savings are calculated using the Title 24 reports submitted for each
participating village and rebated for energy efficiency by the percentage exceeding state
housing standards.
Energy Reports: Roseville Electric contracts with Oracle (O Power) to provide energy efficiency
reports to about 38,100 residents in Roseville. Statistically accurate savings from these reports
are provided from the vendor detailing the energy savings.
Complimentary Programs
• Community Solar: Roseville is building a community solar project adjacent to the Roseville
Energy Park with a tentative opening date in 2018. This pilot project will be offered to
residential customers.
• Electric Vehicles: Customers purchasing a new electric vehicle are eligible for a rebate
for both the vehicle and a plug in charger. Roseville Electric will be conducting an
assessment of the impacts electric vehicle charging will have on the Utility. This assessment
will provide recommendations for a strategic approach to address the electrification of
the transportation industry.
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• Low-Income Programs: Roseville Electric offers several rate assistance programs for
qualified low-income residential customers. Roseville Electric spent $ 252,528 providing
rate reduction assistance to approximately 1,400 customers in FY 17. Roseville works with
local agencies and libraries to promote this program to low income residents. Scholarships
are provided through the Utility Exploration Center (UEC) for Title 1 schools to offset the
costs for field trips to the UEC.
• Research and Development: Roseville Electric participated in three RD&D programs in
FY17 including:
o City of Roseville Utility Exploration Center: a 4000 sq. ft. facility with the mission
to educate ratepayers and school children about water and energy conservation
and a sustainable lifestyle. In support of this mission, Roseville Electric contributes to
the development and maintenance of exhibits through annual contributions to the
center. In FY 17, the Utility Exploration Center hosted 33,668 visitors, including
6,945 students. In FY 17, Roseville Electric contributed $285,630 for exhibits and
school programs and $1,200 for scholarships for students.
o APPA DEED: DEED is dedicated to increasing energy efficiency, reducing costs,
investigating new technologies, and improving utility operations and services.
Roseville Electric contributed $4,265 to the DEED program in FY 17.
o California Lighting and Technology Center (CLTC): The CLTC is a collaborative
effort between the California Energy Commission, the U.S. Department of Energy
and the National Electrical Manufacturers Association to advance energy efficient
lighting and day lighting technologies. The goals of the CLTC are accomplished
through partnership with utilities, lighting manufacturers, end users, builders,
designers, researchers and government agencies. It was established in 2003 at the
University of California, Davis. Roseville Electric contributed $10,000 to the CLTC
in FY 17.
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SACRAMENTO MUNICIPAL UTILITY DISTRICT (SMUD)
SMUD at a Glance
• Year established: 1946
• Climate Zone: 12
• Total Customers (year-end): 626,460
• Percent of retail sales by customer class – 46% residential, 54%
commercial/industrial/other
• SMUD spent $36.7 million for residential and commercial energy-efficiency programs,
compared to a budget of $28.5 million.1 All expenditures are public-goods funded.
SMUD Overview
SMUD is planning program changes to respond to the following industry trends and changing
customer expectations:
• The expectations of residential and commercial customers are growing. Besides low-cost
and reliable service, the expectation of the customer is now quality customer service and
products that meet their business needs and personal lifestyles.
• Carbon reduction is becoming a driving force with regard to the electric and
transportation industries in California. SMUD plans to have a new, Board-approved,
Integrated Resource Plan by the end of 2018, which will impact energy efficiency
direction and goals into the future.
• The increased emphasis on carbon reduction goals will also direct the utility industry to
encourage the use of an increasingly renewable electric portfolio over natural gas.
• With the advent and proliferation of the Internet of Things (IoT), there are expanded
levels of data, new communication and marketing channels and new opportunities to meet
the needs of utility customers.
• LED have become the norm. The influence of energy efficiency programs have moved
from the standard style lamp to specialty lamps and fixtures.
• While agreements were made in 2017 on how energy efficiency savings should be
reported to the California Energy Commission (CEC), SMUD is still expecting a greater
emphasis on energy efficiency in the future to meet the spirit of SB350.
• Starting in 2018, residential rates will begin to mimic commercial rates at SMUD, with a
movement toward TOU rates. Time of Day (TOD) rates will be the default residential rate
starting in 2019. It will also be mandatory for participation in some of SMUD’s programs.
This will place a greater focus on measures that impact peak demand and load
management strategies.
• Commercial customers’ interest in Zero Net Energy (ZNE) solutions is growing.
• More and more customers prefer to access information and communicate via mobile
devices.
1 Includes market research, planning, M&V, and emerging technologies R&D.
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• Consumers are becoming increasingly interconnected, fundamentally shifting channels of
social interaction.
• Customers want clear and simple choices.
Major Program Changes
The overall budget, energy and peak savings achieved in 2017 were relatively unchanged from
2016. The Energy Efficiency portfolio was enhanced with the inclusion of 33 GWh tied to SMUD’s
work on Codes and Standards. Also, the following program changes were made to facilitate
customer demand and prepare for the future:
• The Retail Lighting program delivered less savings as the movement continued toward an
LED only program and the eventual sunset of the program. The program went from a
product mix of 90% LEDs and 10% CFLs in 2016 to a product mix of 100% LEDs and no
CFLs in 2017. The program was able to accomplish this due to the continued reduction in
LED prices.
• In collaboration with the EPA, SMUD continued to support and offer the Retail Product
Platform (RPP) program, which incentivizes retailers to stock up, and make available
greater Energy Star Products. For the 2017 program, new products were included.
Through the 4 participating retailers, over 24,000 products were incentivized.
• During 2017, SMUD introduced an online marketplace, the SMUD Energy Store. Through
this channel, nearly 10,000 items were sold. Over 4,600 of these items were the new
Energy Star Smart Thermostats. Over 1,600 Energy Star Smart Thermostats were
rebated through traditional SMUD rebate channels.
• The SMUD swimming pool pump initiative paid rebates for over 1,700 variable-speed
swimming pool pumps, with nearly 40% paid through point-of-sale (POS) channels.
Program Highlight
Over 2017, SMUD took a courageous and needed change in focus from utility needs to customer
needs and customer satisfaction. The Value For What You Pay (VFP) initiative required significant
organizational changes. The Distributed Energy Resources (DER) delivery team, Advanced Energy
Solutions (AES), was reorganized into Commercial, Residential, and Planning teams focused on all
of the DER components (Energy Efficiency, Demand Response, Electric Vehicles, Storage,
Electrification and Green Pricing), This has enabled the individual groups to focus on the specific
needs of the commercial and residential sub-segments in a more holistic view as the bundling of
the DER items becomes a better customer solution.
Program Descriptions
SMUD has been continuously operating energy-conservation, load management, and energy-
efficiency programs since 1976. Over that 40 year time period, SMUD’s customers have saved
over 2 TWh of first year energy savings.
In 2007, the SMUD Board of Directors approved a significant expansion in annual savings goals
for its energy-efficiency resources, from approximately 0.6% of annual sales to an annual
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average of approximately 1.5% over the following decade. These goals have now been
extended through 2023. The expanded goals were part of the Board’s vision to “empower our
customers with solutions and options that increase energy efficiency, protect the environment,
reduce global warming, and lower the cost to serve our region.” SMUD is continually redesigning
its energy-efficiency portfolio to expand existing programs, plan and implement new programs,
and develop and implement a broader marketing and engagement plan that will meet these
expanded goals and the Board’s vision.
For 2017, SMUD spent $36.7 million for residential and commercial energy-efficiency programs,
compared to a budget of $28.5 million.2 All expenditures are public-goods funded. These
programs delivered 25.6 megawatts (MW) of peak-load reduction and 152.4 million kilowatt-
hours (GWh) of annual energy savings.
Program Descriptions
Commercial/Industrial Retrofit Programs
Expenditures for commercial/industrial energy efficiency retrofit programs for existing buildings
and facilities were $20.6 million, with delivery of 7.3 MW of peak-load reduction and 59.2
GWh in annual energy savings.
• Customized Energy Efficiency Incentives: Promotes the installation of energy-efficient
equipment, controls, and processes at commercial and industrial customer facilities.
Provides incentives to contractors and/or customers to promote the installation of energy
efficient lighting, HVAC, motors, and refrigeration equipment and controls. The program
also provides incentives for retro-commissioning, process improvements, and data center
storage projects that result in energy savings.
• Express Energy Solutions: Provides prescriptive incentives to participating qualified
contractors for high-efficiency equipment across a variety of end-uses: lighting, HVAC,
refrigeration, and food-service equipment. Incentives are targeted to the
contractor/supplier in an effort to stimulate the market for energy-efficient equipment and
services, and are designed to cover a significant portion of the incremental cost of the
equipment.
• Complete Energy Solutions: Third party administrator performs comprehensive energy
audits of small and medium-sized businesses. Customer receives a customized report
detailing recommended energy improvements, estimated savings, estimated cost and
payback. Third party administrator then assist customer in hiring a contractor to complete
the project.
• Savings by Design: Provides incentives to builders and their design teams to design new
commercial and industrial buildings 10-30 percent more energy efficient than required by
Title 24 (or typical new construction in the case of Title 24-exempt buildings and
processes).
2 Includes market research, planning, M&V, and emerging technologies R&D.
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• Prop 39 Schools Program: SMUD has taken the position of a trusted advisor with regard
to the Prop 39 funding that has been made available to schools for retrofit projects.
Instead of a traditional rebate program, SMUD has provided consultant services to help
facilitate the local school districts’ access to the Prop 39 funds. Since we still have aided
with projects and the schools are using Prop 39 funding, we have included our costs in our
reporting, but we have not added the schools cost for the projects as participant costs.
Residential Programs
Expenditures for residential energy-efficiency programs for existing homes were $16.1 million
and achieved 10.3 MW of peak-load reduction and 60.2 GWh in annual energy savings.
• Shade Trees: Provides free shade trees to SMUD customers. Implemented through the
community-based non-profit Sacramento Tree Foundation (STF). STF foresters review tree
selection and site locations with customers, who plant the trees.
• Equipment Efficiency: Provides rebates and/or SMUD financing for qualifying (Energy
Star, Consortium for Energy Efficiency, and/or other high-efficiency) efficiency
improvements to homes’ building shells and equipment. Improvements include mini split
heat pump, whole fans, central air conditioners and heat pumps, heat pump water heaters,
and cool roofs.
• Home Performance Program: Participating contractors use building-science principles and
diagnostic equipment to evaluate the current performance of the whole house, and then
recommend comprehensive improvements that will yield an optimal combination of savings
and comfort for homeowners. Once the homeowner selects the improvements that fit their
needs and budget, participating contractors will do the work to Building Performance
Institute standards.
• Appliance Efficiency Program: Provides rebates for qualifying (Energy Star or Consortium
for Energy Efficiency-listed) appliances: smart thermostat, refrigerators, variable speed
pool pumps, and room air-conditioners. Also included in this program are
Refrigerator/Freezer Recycling, Pool Pumps and the Retail Partnership Program.
• Refrigerator/Freezer Recycling provides rebates for the free pick-up and environmental
recycling of old refrigerators and freezers.
• Retail Partnership Program is an upstream program that works with big box retailers to
pay retailer incentives for all the energy efficiency items they sell in their stores.
• Retail Lighting: Promotes energy efficient residential lighting products by providing
incentives for manufacturers and their retail partners to sell Energy Star lighting at a
discount. Implemented through agreements with manufacturers and retailers that involve
cost buy-downs, marketing, and/or advertising. SMUD has been steadily increasing the
percentage of LED bulbs rebated through this program.
Information/Education Programs
Expenditures for information and Education programs were $1.0M in 2017 with 12.8 GWh in
annual energy savings.
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• Home and Business Electricity Reports: A scientifically designed program to measure the
impact of sending electricity-usage reports to residential and commercial customers. The
reports compare the customer’s monthly usage to that of the previous year and to about
100 neighbors in similar-size homes with the same heat energy source. The reports are
customized to each house or business and provide energy tips to assist the customer in
making behavior changes that reduce their energy use.
• Residential Advisory Service: Provides on-site energy audits of homes, on-line energy
audits, and telephone assistance for customers, with recommendations to reduce their
homes’ energy use (and bills). Recommendations include practices and home-improvement
projects that will increase the energy efficiency of their dwellings.
Demand-Reduction Programs
• Peak Corps (Residential Air Conditioner Load Management Program): In the past,
customers volunteered to allow SMUD to install a radio-controlled cycling device on their
central air conditioners and to send a radio signal to switch, or cycle, off their air
conditioners to reduce peak load on the electric-system. In the late 1990’s the program
was transitioned into maintenance mode with no new installations. In 2010 the program
was modified for emergency use only and all service and maintenance related work was
discontinued. In an Emergency Situation the Power System Operators have the ability to
activate the entire ACLM cycling program within a 3 minute time span, but the program
has not been activated since 2000.
• Power Direct (Automated Demand Response Program): Enhances facilities’ energy
performance by seamlessly integrating automated response capabilities into energy
management, lighting and HVAC systems. Automatically reduces electricity consumption on
Conservation Days in times of high demand.
EM&V
SMUD has established a framework to develop yearly measurement and verification (M&V)
action plans. SMUD is planning M&V activities for all of its major programs, scheduled at fixed
intervals (2-4 years apart), with the intention of evaluating all programs on a continued cyclical
basis through 2020. For methodological approaches needed to perform specific types of
evaluations, SMUD will be guided by the CPUC’s “California Evaluation Framework” (June 2004)
and “California Energy Efficiency Evaluation Protocols” (April 2006).
SMUD is planning to allocate approximately one percent of its total energy-efficiency budget
towards impact- and persistence-focused M&V studies. These studies will be conducted primarily
through the use of third-party contractors, with management and oversight by SMUD’s Business
Planning Department.
SMUD completed the following M&V activities in 2017:
• Customized Energy Efficiency Incentives
• Complete Energy Solutions
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In 2018, M&V will be conducted for the following:
• Home and Business Electricity Reports
• Residential Smart Thermostats
• Residential HVAC
Sources of Energy Savings
In order to determine energy savings, programs may rely on several sources: the Database for
Energy Efficient Resources (DEER), TRM, Energy Modeling Software, or specific studies conducted
by utilities or recognized working groups. The goal is to use the most current studies/workpapers
which best represent CZ12 and SMUD customers.
Complimentary Programs
• Smart Homes- New construction program that integrates energy efficiency, demand
response and other technologies in an aligned vision. The program is designed to
complement SMUD’s other portfolio programs (EE, DR, EV, etc.) to support SMUD’s future
load requirements. The resulting home design from those builders that participate will be
an innovative use of energy-efficient design technologies, integrated built-in DR
capabilities, automated peak shifting strategies, and other “smart” connected options
desired by homeowners. Planning began in 2017 for an All-Electric Smart Homes program
that focuses on increasing the opportunities for reducing carbon emissions in residential
new construction. It is anticipated that an All-Electric Smart Homes program will be ready
for launch in Q2, 2018.
• Renewable Energy Programs: Incentives for net-energy-metered PV; a feed-in tariff for
mid-scale systems (currently closed); voluntary green pricing programs including
SolarShares, which supports expansion of distributed PV; commercial and residential REC
purchase programs; and a community solar program aimed at enhancing K-12 curricula
on renewable energy.
• Low-Income Programs: SMUD provides a low-income rate subsidy, a medical assistance
rate subsidy, and no-cost weatherization services to our low-income customers. Pilot
programs are currently in-place to try other energy efficiency options to assist our low-
income customers.
• Research, Development, and Demonstration: SMUD has a centralized research and
development program that conducts public good research across the electricity enterprises
from the supply side to demand side. Research is conducted in eight research areas which
include renewable energy, electric transportation, climate change, distributed generation,
energy efficiency, demand response, storage and smart grid. These programs seek to
track emerging technologies, demonstrate promising technologies and prepare SMUD and
SMUD customers for adoption of these emerging technologies.
• Codes & Standards: SMUD continues to pursue the development and implementation of
codes and standards (e.g. T24, T20, etc.) as the most cost effective source of Energy
Savings. SMUD participates in several working groups, drives code compliance through
programs, assists with workforce training, conducts research, and develops data
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management systems to improve tracking and reporting. SMUD is claiming 33 net MWH
energy savings associated with the Statewide Codes and Standards Team for 2017.
• Electric Vehicles: In 2017, SMUD’s Drive Electric program continued to promote adoption
of plug-in electric vehicles through special PEV rate offerings, participation in educational
events, educational offerings through our website SMUD.org/PEV, and collaboration with
local auto dealers and the local EV advocacy group Sac EV including its members such as
City of Sacramento office of sustainability, SMAQMD, etc. SMUD’s coordination of a large
scale Ride-N-Drive event at the Sacramento International Auto Show resulted in test drives
of plug-in electric vehicles and was one highlight of our PEV education efforts in 2017.
• Energy Storage: SMUD conducted field studies to examine grid-scale storage
applications, risks and benefits. Additionally, SMUD started working on the design of the
energy storage program to be offered to the Residential and Non-Residential customers
starting in 2018 in order to fulfill AB 2514 requirements.
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SAN FRANCISCO PUBLIC UTILITIES COMMISSION
San Francisco Public Utilities Commission (SFPUC) Hetch Hetchy Power
• Providing electricity to customers since 1925.
• Located in Climate Zone 3.
• Serving approximately 3,000 retail customer accounts.
• Customer classes: The SFPUC’s primary customer base is providing electric service to
municipal customers. This includes all City departments as well as related municipal
entities such as the local School District, Community College District, and Housing Authority.
This load consists primarily of nonresidential buildings, process loads (including substantial
electric transit usage), multi-tenant residential buildings and streetlights. It also includes
providing electric service to tenants on municipal property. Depending upon their funding
sources municipal customers pay either a Municipal Electricity Service Rate or an Enterprise
Fund rate based on the otherwise applicable PG&E rate. A small but growing portion of
sales are made to non-municipal residential and commercial customers located in
redevelopment projects at Treasure/Yerba Buena Islands and Hunters Point that are
served off of Power Enterprise operated distribution systems.
• FY 2016-17 total electricity sales to retail customers: 946,000 megawatt-hours (MWh);
peak demand: 140 megawatts (MW); load growth is negligible.
• In FY 2016-17, San Francisco appropriated $1,000,000 for energy efficiency projects
(other than streetlights). Actual spending of utility revenues (reporting all project costs in
the year of completion instead of when funds were appropriated) totaled $3.3 million
divided between streetlight LED conversion ($1.7 million) and all other energy efficiency
projects ($1.5 million).1 Other public purpose programs include municipal renewable
energy projects and the GoSolarSF solar incentive program.
San Francisco Public Utilities Commission Overview
The San Francisco Public Utilities Commission (SFPUC) is a department of the City and County of
San Francisco that provides retail drinking water and wastewater services to San Francisco,
wholesale water to three Bay Area counties, and green hydroelectric and solar power to San
Francisco's municipal departments and select local residential and business communities. The
SFPUC is comprised of three essential 24/7 service utilities: Water, Power, and Sewer. The
mission of the SFPUC is to provide customers with high quality, efficient and reliable water,
power, and sewer services in a manner that is inclusive of environmental and community interests,
and that sustains the resources entrusted to our care.
The Power Enterprise, within the SFPUC, has two separate power programs, Hetch Hetchy Power
and CleanPowerSF. SFPUC owns and operates the Hetch Hetchy hydro-electric power generation
system consisting of 8 hydroelectric generating units (385 MW) which generate an average of
1.6 million MWh/year, 23 municipal solar arrays located throughout San Francisco (8.1 MW),
1 Totals do not add up due to rounding.
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and 2 biogas cogeneration facilities (3.1 MW), which together produce cost-effective energy with
a zero greenhouse gas emission profile. The CleanPowerSF program, which is San Francisco’s
Community Choice Aggregator and managed by the SFPUC, provides a cleaner energy option
than traditional PG&E service for businesses and residents throughout the SFPUC’s service area.
Power Enterprise has made a commitment to energy efficiency as its highest priority resource.
Historically, Power Enterprise’s energy efficiency programs mainly have targeted its municipal
and public agency customers, and most of its programs have been provided at no charge to these
civic agencies. Today, fee-for-service programs represent a growing portion of energy efficiency
offerings. Power Enterprise is also developing new programs for its growing Hetch Hetchy Power
residential and commercial customer sectors.
Major Program Changes
This year’s energy savings are primarily derived from completion of a number of comprehensive
HVAC retrofits of older municipal buildings and garages located throughout the city, which also
resulted in substantial natural gas savings. Additionally, Power Enterprise continued to implement
commissioning and design review projects to achieve electricity and natural gas savings at various
sites. Finally, Power Enterprise continues to achieve significant savings through LED streetlight
retrofits, which have significantly increased in scale this past fiscal year.
Program Highlights
Energy efficiency has been an essential component of Power Enterprise’s resource portfolio for
more than a decade. In the current reporting period, FY 2016-17, completed energy efficiency
projects are estimated to save 3,190 MWh (net savings) of electricity per year, at a utility cost of
$3.3 million.
Program level highlights for FY 2016-17 include:
• Direct-install style retrofits provided most of the reported electricity savings, including
HVAC upgrades at major parking garages and major Real Estate Division buildings
and a large LED lighting upgrade at the Legion of Honor Museum.
• 4,532 streetlights were replaced with LED technology.
• Power Enterprise’s calendar year 2016 annual report benchmarking the energy
performance of San Francisco’s municipal buildings includes 477 buildings representing
almost 49 million square feet of building area.
Program Descriptions
Power Enterprise’s energy efficiency programs are generally tailored to the particular customer
(almost all of which are other City departments), because most of these customers are large, and
have varied property characteristics. These programs include:
• Direct-Install Program: This program provides complete retrofit services to targeted
municipal customers, usually at no cost to the customer. The program focuses on City
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agencies that are funded primarily through local tax receipts, fees, and federal/state-
funded programs. These customers are considered hard-to-reach (due to limited access
to capital and engineering, as well as insufficient price signals).
• Civic Center Sustainability District: Through a partnership with the Clinton Global
Initiative and C40 Cities Climate Leadership Group (C40), this program demonstrates
green, renewable and energy efficient technologies as a national model for
sustainability in historic districts. For energy efficiency projects, the program provides
free energy audits, design, construction management, construction services, and full
funding to buildings in the City’s Civic Center historic district.
• LED Street Light Conversion Project: Through this program, San Francisco will convert
about 18,000 high pressure sodium street lights to LED lights. The program will reduce
energy use and maintenance costs, and improve pedestrian and vehicular safety. The
project scope includes the installation of networked wireless controls, which will further
reduce energy consumption via fixture dimming. The project launched in FY15-16. This
year, 4,532 streetlight fixtures were replaced with LEDs, with a projected annual
electricity savings of 830,000 kWh.
• Green Commissioning and Design Review Program: Power Enterprise provides
commissioning and related green building design review services on a fee-for-service
basis for municipal new construction and major renovations. For existing buildings, the
program offers retro-commissioning services.
• Energy Benchmarking Program: San Francisco requires owners of non-residential
buildings over 10,000 square feet to annually benchmark and disclose the energy
performance of their buildings. In FY 16-17, Power Enterprise released its sixth annual
report benchmarking the energy performance of San Francisco’s municipal buildings,
including 477 buildings representing nearly 49 million square feet of building area.
• Blueprint for Savings Program: Encourages high performance energy efficiency design
through up-front design assistance and electric energy savings cash incentives for
projects that exceed code by 10%. Available to large non-residential new construction
projects 50,000 square feet and larger.
EM&V
Historically, the majority of energy efficiency retrofit projects funded by Power Enterprise have
included an individual M&V study following the International Performance Measurement and
Verification Protocol (IPMVP). These projects have included an M&V plan with a sampling plan, a
logging plan, an approach to data recovery and analysis, and a written report.
Sources of Energy Savings
Power Enterprise’s mostly-direct-install energy efficiency portfolio allows it to report energy
savings based on site-specific engineering studies with detailed ex ante savings estimates. These
studies base savings on on-site collected data for hours of operation, nameplate data for
replaced equipment, and detailed site-specific costs.
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Complementary Programs
Power Enterprise offers several related programs, among them:
• Renewable Energy Programs:
o Municipal Renewable Program: Under this program, Power Enterprise directly
installs, maintains and operates solar PV systems on municipal buildings
throughout the City and County of San Francisco; and
o GoSolarSF: The program provides incentive payments to Power Enterprise and
CleanPowerSF customers installing rooftop solar projects. The program focuses
a component on low income residents, which complements the CPUC program
administered by Grid Alternatives, a nonprofit organization.
SFPUC Power Enterprise
Time Period: Fiscal Year 2016-2017
San Francisco PUC Power Enterprise
Savings Summary (Completed Projects)
kW kWh/yr Lifecycle kWh
Utility
Incentive &
Direct Install
($)
Utility
Mktg,
EM&V and
Admin OH
(4)Total Utility Cost
Program
Direct Install (General Fund)164 1,907,939 28,619,085 1,365,954$ 129,716$ 1,495,670$
Commissioning and Design Review 8 457,000 9,140,000 41,826$ 41,826$
LED Street Lights 0 829,879 12,448,185 1,734,725$ -$ 1,734,725$
Total 172 3,194,818 50,207,270 3,100,679$ 171,542$ 3,272,221$
(1) Energy Savings reported are "net savings".
(2) In addition to electricity savings, EE retrofits are expected to achieve significant natural gas savings.
(3) Costs for completed projects are reported in the year of completion. Some programs have no projects completing construction in FY2016-17.
(4) Annual Program Admin costs are apportioned based on percent of savings, excluding streetlights.
Resource Savings Summary (1)(2)Cost Summary (3)
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CITY OF SHASTA LAKE
City of Shasta Lake At a Glance
• Climate Zone(s): 11
• Number of retail customer connections: 4,516
• Annual total retail sales revenue by customer class (Residential 38%, Commercial 9%,
Industrial 53%)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $374,740
• Annual total amount actually expended for energy efficiency programs: $172,363
City of Shasta Lake Overview
The City of Shasta Lake (CSL) feels a significant responsibility to its community to invest their
Public Benefits funds in such a way as to impact both energy and financial savings for their
customers, and a positive economic impact in CSL as well. CSL offers a comprehensive menu of
rebates to all our customers. However, because of the economic downturn that has affected the
City for several years, the number of customers taking advantage of standard rebate program
offers has been relatively low.
In FY17, CSL energy efficiency programs acquired first year net annual kWh savings of 276,038.
Major Program Changes
CSL offered the Keep Your Cool (KYC) Program to commercial customers in FY17 to encourage
them to upgrade their older refrigeration equipment. The program offers ECM motors, strip
curtains, ASH controllers and other refrigeration measures at no cost to the customer. There were
no major program changes to CSLs standard rebate programs offered to customers.
Program Highlight
The Commercial Lighting Program delivered 56% of the total kWh savings in FY17. The KYC
program delivered 38% of the total kWh savings. Since 2011, CSL has achieved 115% of our
AB2021 goals. History has demonstrated that direct install programs are beneficial and
customers will take advantage of no-cost programs.
Program Descriptions
CSL manages a comprehensive energy efficiency incentive program for residential and
commercial customers focusing on energy efficiency and peak load reduction. For residential
customers, rebates are offered for the installation of various energy efficiency measures, such as
lighting, HVAC, appliances, and weatherization. For commercial customers, rebates are available
for upgraded lighting, HVAC, appliances, refrigeration equipment, electronics, and in cases where
an analysis is performed rebates can be offered for additional equipment that reduces energy
use and/or demand. On-site energy audits are provided by CSL energy specialists. Energy
efficiency measures are recommended and additional visits are completed upon request.
• Residential Lighting Program [Res Lighting]: CSL offers rebates to homeowners who install
ENERGY STAR® qualified LED lamps/bulbs, ceiling fans and LED holiday lights.
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• Residential HVAC Program [Res Cooling]: CSL offers rebates to homeowners who install
high performance heat pumps, central air-conditioners, room air-conditioners, or whole
house fans that exceed current state requirements. CSL also offers a rebate for duct
sealing when not required by code.
• Residential Equipment Program [Res Clothes Washers; Res Dishwashers; Res Pool Pump;
Res Refrigeration]: CSL offers rebates to homeowners who purchase new ENERGY STAR
qualified products, including clothes washers, room air conditioners, dishwashers, pool
pumps, and refrigerators.
• Residential Weatherization Program [Res Shell]: CSL offers rebates to homeowners who
invest in weatherizing their homes, including attic and wall insulation, window
treatments/replacement, air/duct sealing and radiant barriers.
• Residential Water Heater Rebate Program [Res Water Heating]: CSL offers rebates to
homeowners who purchase a new, energy efficient electric water heater.
• Commercial/Industrial Lighting Program [Non-Res Lighting]: CSL offers rebates to business
owners who invest in the installation of energy efficiency lighting upgrades. There is a
prevalence of inefficient lighting throughout the city and most high bay lighting uses high
intensity discharge fixtures instead of more efficiency fluorescent or LED fixtures.
• Commercial/Industrial Custom Program [Non-Res Comprehensive]: CSL offers rebates to
business owners based on site-specific consumption. Rebates are tailored to the individual
business owner’s needs based on the audit and the potential energy savings associated
with the customer project.
• Keep Your Cool Program [Non-Res Refrigeration]: The Keep Your Cool program offers
ECM motors, strip curtains, ASH controllers and other refrigeration measures at no cost to
the customer.
EM&V
The CSL is planning to complete EM&V in FY18 by working with several other utilities to gain
economies of scale. CSL has received a proposal from an EM&V company and is reviewing the
scope of work.
Sources of Energy Savings
For FY17, CSL has relied heavily on the savings listed in the Technical Resource Manual. Non-
residential lighting, custom projects and non-deemed measures rely on custom savings calculations.
Complimentary Programs
• Low-Income Programs: Lifeline monthly rate discount program and one-time bill assistance
known as SHARE.
• Renewable Energy Programs: Focus on customized solar projects that benefit the City.
• Research, Development, and Demonstration: Focuses on LED lighting in various
applications, community solar charging station(s), and latest HVAC applications in City
owned facilities.
• Electric Vehicles: Support of local business in conversion of combustion engine vehicles to
electric vehicles.
• Energy Storage: CSL is participating in the NCPA/SCPPA joint contract with DNV GL to
provide an updated evaluation of solar and energy storage technologies.
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SILICON VALLEY POWER (CITY OF SANTA CLARA)
Silicon Valley Power At a Glance
• Climate Zone 4
• 54,142 retail customers; 84% are residential; 15% are commercial & industrial; 1% are
municipal
• Retail Sales Breakdown: 6.5% residential, 2.8% commercial, 90.2% industrial, 0.5%
municipal (Note that commercial and industrial customers are categorized by their rate
code, and not type of business performed at the location.)
• The amount budgeted for energy efficiency programs in FY 16-17 was $7,267,441.
• The total amount actually expended was $4,371,201. All funding for energy efficiency
programs comes from the Public Benefits Charge on customers’ utility bills. Unexpended
energy efficiency dollars are typically rolled over into the following fiscal year’s energy
efficiency programs. However, at the end of Fiscal Year 2016-2017, SVP had built up a
larger than usual reserve, so SVP will be reallocating a portion of the unexpended
commercial energy efficiency program funds from previous years to fund the FY 2017-
2018 PV rebates that were being funded through other utility budgets. This was also done
in FY 2013-2014, FY 2014-2015, and FY 2015-2016 with unexpended energy
efficiency funds for FY 2012-2013, FY 2013-2014, and FY 2014-2015.
• 75.8% system load factor
• Load growth projected at 9.3% for Fiscal Year 2017-2018
Silicon Valley Power Overview
Businesses in Santa Clara survived the economic downturn relatively well, and since then we
continued to see load growth due to new data centers coming online over the last several years.
Other than data center customers, most companies are still working with leaner staff who are not
dedicated to energy projects and they continue to reserve available budgets for production
efficiencies and enhanced revenue generation. In order to successfully compete for corporation’s
internal funding to reduce expenses, most large businesses continue to seek a two year payback
to move forward on energy efficiency investments regardless of the expected life of the project
benefits. This is one reason we have seen fewer large energy efficiency projects undertaken, but
we are beginning to see longer term planning for projects, which are anticipated to be complete
in future fiscal years.
Silicon Valley Power is unique in its mix of customers. While 84% of the customers are residential,
over 90% of the utility retail sales are to commercial and industrial customers. Approximately
74% of our electric load is attributable to our largest “Key” Customers. Over 46% comes from
data centers. Historically, it is those customers, including the large data centers, who implement a
few large projects each year that make up the majority of our energy savings for the year. In
Fiscal Year 2016-2017, we again saw few of these projects, which is partly due to the
aforementioned lack of staff and budget, and partly due to the fact that these customers have
been aggressively implementing energy efficiency measures for more than a decade and the
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opportunities for improvements are fewer and have long payback periods. Some of the energy
efficiency measures that are being implemented include IT improvements for which SVP does not
have an incentive program and, like the energy savings from codes and standards, they are not
accounted for in this report.
Major Program Changes
For FY 2015/2016, Silicon Valley Power added or modified the following programs:
• Enhanced Ventilation Controls Demonstration Projects – We have offered an enhanced
ventilation controls rebate program for one year, but have had no customers participate
to date. The program is targeted at smaller customers with rooftop package units of 15
tons or smaller. This customer segment is not at the forefront of adopting new technology.
In order to educate customers on the technology and validate the energy savings, we
propose to fund three demonstration projects at customers’ facilities up to the lesser of
100% of the project cost or $3,500. The customers would be required to allow SVP to
install metering equipment to validate energy savings and to write a case study on the
project. The case study will be used in promoting the rebate program to other customers
and educating them on the energy savings and payback of the project.
• ENERGY STAR Residential Heat Pump Electric Water Heater Rebate – SVP initially
offered a $1,000 rebate for this technology when it was first introduced to the market in
2010. As the technology has become more widely adopted and commercially available,
retail prices have dropped, and energy savings have been demonstrated to be less than
initially expected, the rebate will be reduced to a maximum of $500 per household for
the purchase of an ENERGY STAR-qualified electric heat pump water heater. This is equal
to the amount of rebate offered in surrounding service territories.
For FY 2015/2016, Silicon Valley Power ended the following programs:
• Residential Refrigerator Recycling Program: The program provider for this program
liquidated its assets and closed its facilities in November 2015. SVP issued an RFP for
another provider, but received no responses, as there are no local providers and it is not
cost effective for those outside of the Bay Area to provide the service within our service
territory. Subsequently, the Investor Owned Utilities in California have filed with the CPUC
to discontinue the program as the market has been transformed and there is no longer a
need for an appliance recycling rebate.
• Tier I Smart Strip Commercial Rebate – Due to a lack of demand for this program and a
very low estimate of energy savings due to more efficient computer equipment, this
rebate will be discontinued.
• Residential and Business Solar Photovoltaic Rebates (PV): The requirements for a PV
rebate under Senate Bill 1 (SB1) end on December 31st, 2016. At that time, SVP
discontinued its performance-based incentive for business customers. A business rebate for
installation of solar systems up to 50kW was continued through June 30, 2017. While the
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residential PV rebate was also scheduled to be discontinued at the end of June 2017, we
ended up extending it through June 30, 2018.
Program Highlight
In this program year, the customized incentive programs, which includes the Customer Directed Rebate
and the Data Center Program, had the largest impact toward our energy efficiency goals. The Customer
Directed Rebate program is designed specifically to assist customers with energy efficiency projects that do
not fit into our standardized programs. In both the Customer Directed Rebate and the Data Center
Program, technical assistance is provided to help customers find customized solutions for their unique
situations, and measurement and verification plans are developed and implemented in order to validate the
energy savings. These programs require significant “hands on” approach from SVP, but often result in
significant energy savings. This year, a total of 9 new custom projects falling under these two programs
were implemented and 12 previous projects with performance incentive payments achieved additional
energy savings for a combined total of 14,260,526 gross kWh in energy savings.
Program Descriptions
Res Lighting
• Midstream LED Light Bulb Rebates: SVP offers an instant rebate per Energy Star LED bulb
1,000 lumens or greater.
Res Pool Pump
• Pool Pump Rebate: SVP offers a $100 rebate for the installation of a qualifying variable
speed pool pump and controller.
Res Cooling
• Energy Star Ceiling Fan Rebates: Provides a rebate of $35 per fan (up to three fans per
residence) for the installation of Energy Star ceiling fans.
Res Water Heating
• Electric Heat Pump Water Heater: Provides a rebate of up to $1,000 for replacing an
existing electric water heater with an Energy Star Heat Pump Water Heater.
Non-Res Lighting
• Commercial Lighting Rebates: This program provides rebates for energy efficient lighting
upgrades.
Res Clothes Washers
• Electric Clothes Dryer Rebate: this program provides a rebate of up to $200 for ultra-
efficient electric clothes dryers
Non-Res Cooling
• Commercial HVAC Rebate program: This program provides a rebate on the purchase and
installation of new, more efficient air conditioners, HVAC systems, or heat pumps.
• Controls Rebate Program: This is a performance-based incentive for controls systems
under a pilot rebate program. The incentive requires demonstrated energy savings over
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a 5 year period and will make payments annually upon submission of a verification
report.
• VFD Rebate: This program provides a rebate on qualifying variable frequency motor
drives.
• Enhanced Ventilation Controls Rebate: This program provides an incentive of $160 per ton
for adding enhanced ventilation controls to HVAC rooftop packaged units 15 tons or
smaller.
Non-Res Cooking & Non Res Refrigeration
• Food Service Equipment Rebate: This program provides a rebate for the purchase of
qualifying energy-efficient commercial food service equipment. It includes a variety of
equipment, including both cooking and refrigeration equipment.
Non-Res Process
• Data Center Efficiency Program*: The program is targeted to data centers with IT server
loads greater than 350 kW or IT cooling loads greater than 100 tons. This program
provides unique opportunities for energy-efficiency projects that may not otherwise fit into
our standard rebate and customer assistance offerings.
• Uninterruptible Power Supply (UPS) Rebate: This program provides a rebate to customers
who install Energy Star UPS equipment to protect enterprise servers, networking
equipment, and large storage arrays.
• Plug Load Sensor Rebate: This program provides a rebate for smart power strips used in
commercial facilities to reduce energy consumption from office equipment.
*Data center projects under these programs may include cooling measures, among others. However, since this is the
essential cooling of servers and not for comfort of people, we consider these to be process loads.
Non-Res Comprehensive
• New Construction Rebate: This program provides an incentive to customers who exceed
Title 24 by at least 10% on non-residential new construction projects.
Other programs that fall into multiple categories, depending on the energy efficiency measures
implemented:
• Public Facilities' Energy Efficiency Program: SVP provides technical assistance and
financial incentives for the expansion, remodel, and new construction of City of Santa
Clara buildings. Included in this program are higher levels of rebates for qualifying
equipment, energy management assistance, and a small budget for retro commissioning.
• City Facilities Energy Efficiency Loan Program: This program provides loans for approved
energy efficiency measures implemented at City of Santa Clara facilities. Loans are paid
back via the utility bill through the reduction in energy consumption.
• Customer Directed Rebate: This program provides a rebate for energy efficiency projects
that do not qualify for our other rebate program offerings, but have demonstrable
energy savings.
Other programs educational in nature that do not fall into a category for energy savings:
• Business Audits: Free energy efficiency audits to business customers.
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Residential In-Home Energy Audits and Education: Through this technical support program SVP
staff provides on-site audit analysis, energy efficiency recommendations and distributes energy
saving items ("lime lite" night lights, outlet gaskets and switch plate thermometers). The Solar
Explorer and the SVP information booth participate in major city events, providing education on
energy efficiency and solar electric generation systems.
EM&V
Silicon Valley Power’s EM&V plan and reports for the past eight years can be found at
http://www.ncpa.com/policy/reports/emv/. Silicon Valley Power evaluates a different portion
of its programs each year, with a goal to understand how the program is performing and was in
which it can be improved in the future. The EM&V budget averages $75,000 per year, but actual
spending varies, depending on the EM&V needs for the year.
Sources of Energy Savings
Energy savings attributed to deemed measures in our programs come from the POU Technical
Reference Manual. Energy savings attributed to lighting measures is determined using our lighting
rebate calculator tool. Custom projects require a measurement and verification plan where actual
savings can be validated.
Complimentary Programs
• Low-Income Programs: Our low income programs include a Rate Assistance Program,
where qualified low-income customers receive a 25% discount on their electric bill
• Renewable Energy Programs:
o Santa Clara Green Power Program: Residents can purchase 100% renewable
energy through this voluntary program. The cost for residents and small businesses
is a penny and a half per kWh. Larger companies who do not wish to purchase
100% renewable energy may purchase in 1,000 kWh blocks. Block pricing can
vary depending on the location of the resources (CA vs. Western U.S), the size of
the purchase, and the duration of the purchase commitment.
o Residential Solar Photovoltaic Rebate: Provides significant financial incentive to
residential customers for installation of solar systems. Customers receiving the
rebate are required to also complete an energy audit, as is the case with the
statewide California Solar Initiative. The rebate started at $4.50 per watt and
under a declining scale similar to the California Solar Initiative program, and is
currently at $1.00 per watt, up to a maximum system size of 10 kW.
o Business Solar Photovoltaic Rebate: Provides financial incentives for the installation
of solar systems at business sites. Rebate structure is designed to decline over time
as more PV is installed in SVP’s service territory, similar to the California Solar
Initiative program. The rebates started at $3.00 per output watt and declined
over time. Businesses installing systems over 50kW and up to 1 MW were eligible
for a Performance Based Incentive. These incentives started at $0.40 per kWh
and declined over time. SVP stopped accepting applications for systems over
50kW after December 31, 2016, but customers have up to one year from the
date of application to install a system and performance incentives are paid over
five years. Businesses are required to complete an energy audit in order to receive
a rebate, as is the case with the statewide California Solar Initiative.
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o Neighborhood Solar Program: SVP customers have the option to pay into a special
fund to support the installation of solar electric systems at non-profit community
buildings. To date, installations have included PV systems at Haman Elementary
School, Valley Village Retirement Community, Bill Wilson Center, Hope Services,
St. Justin’s Parish, Our Lady of Peace Church, and the Muslim Community
Association (MCA).
• Research, Development, and Demonstration:
o Emerging Technologies Grant: This program encourages businesses to demonstrate
new products and product applications not yet commercially viable in today’s
marketplace, install energy efficient technologies not generally known or widely
accepted, yet show potential for successful market growth, successfully apply
energy efficiency solutions in new ways, or introduce energy efficiency into
industries or businesses that are resistant to adopting new technologies or
practices.
o APPA DEED Program: Silicon Valley Power is a paying member of the American
Public Power Association (APPA) Demonstration of Energy and Efficient Design
(DEED) and currently occupies a seat on the DEED Board. This program funds
grants, internships and student scholarships to further R&D in the electric utility
industry and support innovative applications of energy efficient or renewable
technologies. In Fiscal Year 2014-2015, SVP applied for and was awarded a
DEED grant for a “Field demonstration and performance validation of a CO 2 heat
pump water heater/space heat combination system” in conjunction with Pacific
Northwest National Laboratory. The remainder of the study is funded through
Public Benefits Funds under the R&D budget. The study was completed in May
2017. Silicon Valley Power was also awarded two additional grants, both of
which have matching funds coming from the Public Benefits Program. The first is for
“Calibrated Modeling of Energy Savings of New High-Efficient Residential
Window Covering”. This project builds on the work that the Pacific Northwest
National Labs did with Bonneville Power Administration to validate the energy
savings of new high-efficient residential window coverings and model the energy
savings for the various climate zones so that these results may be considered in
energy efficiency program planning across the country. The project will be
complete in March 2018. The second project is focused on “Energy Efficient Air
Management in Small Data Centers through the Use of Liquid Cooling in Servers”.
This project is being conducted in conjunction with University of Washington, which
models, designs and demonstrates a novel cooling solution for data centers. The
project’s goal is to implement and prove the enabling of components for the liquid
cooling of high heat density Central Processing Units (CPUs) and Graphics
Processing Units (GPUs) that will meet the server industry’s requirements for RAS
(Reliability, Availability, and Serviceability), cost, and size. This project was
completed in December 2017 and the final report will be available in early
2018. Silicon Valley Power is actively working on two grant applications for the
Spring 2018 APPA DEED grant cycle and will continue to pursue opportunities to
investigate emerging technologies and new applications of proven technologies.
o California Lighting Technology Center (CLTC): Silicon Valley Power provides
financial support to the CLTC to further research and testing of emerging
technologies in the area of lighting.
o Lighting for Tomorrow Initiative: Silicon Valley Power provides financial support to
the Consortium for Energy Efficiency’s (CEE) Lighting for Tomorrow competition that
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handpicks high-efficiency lighting products that best blend form and function
through inspired design.
• Electric Vehicles: Silicon Valley Power and the City of Santa Clara have invested in
Electric Vehicle charging stations for public and employee use at multiple City facilities.
This includes the following:
Location Level 2 EV Charging
Ports
Level 3 DC Fast Charging
Ports
Central Park Library 1 2
Santa Clara Convention Center 5 2
Tasman Garage (across from Levi's
Stadium) 48 1
City Hall 7 0
Northside Library 4 0
The purchase or lease of electric vehicles is currently under consideration by our Electric
Vehicle Task Force and one electric vehicle has been procured for use by Silicon Valley Power
staff for in-home energy audits. Silicon Valley Power also purchases the Electric vehicle Insider
magazine and provides copies free to customers visiting its table at public events, such as the
annual Santa Clara Art & Wine Festival and Earth Day events throughout the community.
• Energy Storage: State Law (Assembly Bill 2514) requires publicly owned utilities to
evaluate the use of energy storage as an element of power supply plans by adopting an
Energy Storage Procurement Plan. Prior to the City of Santa Clara’s adoption of its plan
on August 19, 2014, Silicon Valley Power (SVP), the City of Santa Clara’s electric utility,
reviewed various technologies and their relative cost effectiveness in the current
marketplace. This review found that storage technologies were not cost effective in 2014
with the exception of large pumped hydro storage, which is very sensitive to particular
geographic locations. To satisfy SVP’s obligations under state law, the City Council
approved energy storage procurement targets in August 2014. Since that time, SVP staff
has continued to meet with vendors and review the cost-effectiveness of energy storage
technologies in Santa Clara. Staff put forward an internal strategy regarding
demonstration and implementation plan. This implementation plan includes a three
pronged effort to study and demonstrate energy storage in a variety of situations in the
utility system. On December 20, 2016, Silicon Valley Power submitted an update to the
California Energy Commission on its efforts to review and potentially adopt energy
storage technologies in its territory. This update provides information on activities by SVP
since the 2014 Energy Storage Procurement Plan was adopted and informationally
provided to the CEC. SVP, as a member of the Northern California Power Agency (NCPA),
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contracted with DNV-GL to re-evaluate energy storage targets, energy storage
technologies, as well as, cost-effectiveness methodologies that can be used to make
storage procurement decisions. Even though battery prices are decreasing, most
applications of battery storage are not cost effective at this time for SVP. SVP has
identified two potential pilot programs that may be beneficial to the local system
reliability and assist customers with controlling their demand. SVP has also identified a
Black Start Battery Hybrid project to support the greater Bay Area transmission system in
case of system failure. Also in 2016 and 2017, SVP signed a series of power purchase
agreements (PPAs) for a new solar project and new/repowered wind projects, all projects
are estimated to begin production in 2020. As part of those PPAs, battery storage was
evaluated and found not to be cost effective at this time. The viability of battery storage
for those projects will be re-evaluated in 2020 and as market opportunities arise. Staff
will continue to monitor the development of energy storage technologies and the Energy
Storage Procurement Plan will be reviewed in three years to determine whether
technologies have become cost-effective for the applications that SVP needs.
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TRINITY PUBLIC UTILITY DISTRICT
Trinity Public Utility District At a Glance
•Created in 1982 as a result of the Trinity River Division Act of 1955, in which Congress
provided mitigation for the economic devastation to the local economy resulting from the
Act.
•The Congressional mitigation provides the Trinity River Public Utility District (TPUD) enough
low cost and clean hydroelectric power to meet its entire load for the next several
decades, but forbids the TPUD from selling any of the energy it does not need to meet
load.
•Serves small economically depressed area in northern California consisting of
approximately 7,500 meters in mountainous terrain covering an area the size of
Delaware.
•TPUD is comprised of nine small substations serving 560 miles of distribution line.
•TPUD has a peak coincident demand of approximately 25 megawatts, which may occur in
winter or summer.
•More than 60 percent of TPUD’s load is residential and only two customers have a peak
demand of more than 150 kilowatts.
Trinity Public Utility District Overview
With 7,230 meters, TPUD serves most of the customers in Trinity County with 100% renewable
hydroelectric energy. TPUD does so through Western Area Power Administration contracts and by
owning and operating 604 miles of power lines over rugged and mountainous terrain. The
service area is sparsely populated with less than 12 customers per mile of line.
Although TPUD has not yet reaped all of the benefits promised to Trinity County by Congress, we
are over 60% there. The result is that most of Trinity County is now served with the lowest
electric rates in the State, keeping more than $10 million annually in our local economy versus
paying much higher private utility rates and exporting the money to stockholders. In addition,
TPUD invests over $3 million a year on local labor, supplies, and services much of which would
not be spent locally if service were provided by PG&E.
Program Highlight
TPUD’s primary energy efficiency program is a $700 rebate for an electric heat pump. Propane
furnaces and wood-burning stoves are pervasive throughout TPUD’s service territory. Switching to
an electric heat pump frequently saves customers on their heating bills. The cost of operating an
electric heat pump is substantially less than a propane furnace; the cost of propane would have to
be less than $1.00 per gallon in order to be competitive with an electric heat pump. Given current
rates for electricity and propane in our service territory, propane heating costs approximately
three times as much as heating with an electric heat pump.
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The heat pump program is predominantly a fuel substitution program, as the heat pumps installed
are not replacing existing electric heating units, but rather propane or wood-burning units. As
such, electric heat pumps generate substantial reductions in GHG emissions and other air
pollutants as TPUD delivers electricity exclusively from federal hydropower resources.
Program Descriptions
• Weatherization Program: Provides incentives for installation of cost-effective
weatherization measures including insulation and energy efficient windows in electrically
heated homes for all new buildings and major remodels, about 30 per year.
• High Efficiency Heat Pump Rebate Program: Provides incentives to replace wood stoves,
propane furnaces/heaters, and kerosene heating systems with high efficiency electric heat
pumps (TPUD’s service territory has no natural gas availability).
• High Efficiency Electric Water Heater Rebate Program: Provides incentives to replace
propane water heaters with high efficiency electric water heaters.
Sources of Energy Savings
All energy savings data is derived from the CMUA Technical Reference Manual.
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TRUCKEE DONNER PUBLIC UTILITY DISTRICT (TDPUD)
Truckee Donner Public Utility District (TDPUD) At a Glance (2017 Calendar Year)
• Climate Zone: 16 (winter, weekend, and holiday peaking electric utility)
• Number of retail customer connections: 13,768 (89% residential)
• CY17 total retail sales by customer class (i.e.; residential, commercial, industrial):
$24,206,345 with $13,578,059 residential and $10,628,286 commercial
• CY17 total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $821,710
• CY17 total amount actually expended for energy efficiency programs: $745,339.
Truckee Donner Public Utility District (TDPUD) Overview
TDPUD serves electricity and water to the greater Truckee area comprised of approximately 44
square miles in eastern Nevada County and approximately 1.5 square miles in adjacent Placer
County. TDPUD is governed by a locally elected Board of Directors consisting of 5 members with
staggered 4-year terms and operates on a calendar year budget. TDPUD is a transmission-
dependent utility within NV Energy’s control area and secures electric resources primarily through
the Utah Associated Municipal Power System (UAMPS). TDPUD has been successful in the past in
transitioning to renewable energy sources, keeping rates stable, and investing in accessible, cost-
effective, energy efficiency programs.
In 2017, TDPUD continued to invest in public benefit, low income and renewable power programs
spending over 3.5% of retail sales including 2.8% of retail sales spent directly on energy
efficiency programs. TDPUD’s energy efficiency results included a first year E3 ‘Gross’ energy
savings of 1.1% of retail sales, first year E3 ‘Net’ energy savings of 0.8% of retail sales, and TRC
of 2.38. TDPUD continues to deliver significant, cost-effective results aided by a customer base
that embraces energy efficiency and conservation along with innovative program designs.
However, a large portion of current savings come from residential LED lighting and other lighting
programs. Maintaining these saving levels, on paper, is becoming increasingly difficult due, in
part, to saturation but mostly due to the dramatic reductions in gross savings due to the miss-
application of codes & standards and ‘baseline savings’ to actual energy efficiency retrofits. This
is particularly true with screw-in residential lighting (EPA standards) and small
business/commercial lighting retrofits (EPA standards & Title 24).
TDPUD treats energy efficiency as an electric resource (‘first loading order’) and is therefore
motivated by actual savings. However, the E3 model does not consider actual savings and the E3
‘Gross’ savings are based on codes & standard baselines (not what was actually replaced). Thus,
the savings and associated cost-effectiveness from E3 understate the true value of the energy
efficiency resource.
Major Program Changes
• This year’s results were bolstered by some large commercial energy efficiency projects
with the Tahoe Truckee Unified School District, Truckee Tahoe Airport District, and
Safeway.
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• This is the third year that the EISA (Federal) lighting standards were applied as a baseline
to screw in bulb measures and TDPUD continues to see a dramatic change in associated
Residential programs (~37% of our portfolio based on annual kWh savings).
• The E3 ‘Gross’ and ‘Net’ energy efficiency results that the TDPUD is able to claim in this
report are diverging further and further away from the actual results. While our
performance remains relatively strong, it is getting harder to justify the very high levels of
spending based on cost-effective results. Furthermore, the costs and complexity of Title 24
are a major burden for small business/commercial lighting projects which constitutes the
vast majority of TDPUD’s commercial customer base. This is causing our customers to either
forgo projects, spread them out over multiple years to avoid the Title 24 thresholds, or do
the project without pulling permits (and utility incentives).
• TDPUD’s energy efficiency results in the past had a strong commercial lighting component
but the savings that we are able to claim continues to drop. The fact is that we still have a
significant amount of older lighting technology in our community (T12’s, incandescent, etc.)
which could be targeted for cost-effective retrofits but the inability to claim the full, actual
savings makes these projects appear to not be cost-effective.
• TDPUD continues to invest in Staff and tools to make the delivery and tracking of our
energy efficiency programs easy for the customer and more efficient for the utility. This
includes a cloud-based program management tool with on-line rebate applications,
improved website, and social media.
• TDPUD continues to invest in our most successful programs and to seek out new, cost-
effective program opportunities. TDPUD is seeing strong demand for our point-of-sale
LED program, residential LED lighting rebate, refrigerator recycle rebate, appliance
rebates which offers increasing incentives for CEE Tiers 2 & 3, and Residential Energy
Surveys. Customers have embraced LED lighting technology as shown by a continued
increase in LED rebates and TDPUD has phased out all CFL’s.
• The funding for the energy efficiency programs increased slightly and spending remains
very robust (2.8% of retails sales directly on energy efficiency programs). TDPUD did, in
part due to diminishing returns in energy efficiency, move money into Electric Vehicle (EV)
and customer engagement programs.
Program Highlight
• TDPUD’s energy efficiency results included a first year E3 ‘Gross’ energy savings of 1.1%
of retail sales, first year E3 ‘Net’ energy savings of 0.8% of retail sales, and TRC of 2.38.
As stated above, we believe these figures overstate the true cost of the energy efficiency
resource. The portfolio performance is solid and overall costs remain at or below TDPUD’s
cost to purchase and deliver power.
• TDPUD’s Residential Energy Survey’s remain a very popular program with customers. The
‘visual survey’ comes complete with over 20 free energy and water saving measures –
including 16 free LED bulbs - that are delivered at the end of the survey for free. This
program allows customers to implement the ‘low hanging fruit’ immediately and the
educational component empowers customers to pursue more complicated energy efficiency
opportunities.
• Residential lighting remains a critical program area (TDPUD is 89% residential with a
large number of vacation homes). TDPUD continues to effectively deliver residential
lighting through our Residential Energy Survey’s, low-income program, at numerous events
throughout the community, and at our office. The vast majority of light bulbs delivered to
our customers is done face-to-face and the customers must ask for the light bulbs. As
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stated previously, customers have embraced LED lighting and favor it over the CFL
technology.
• TDPUD’s LED Holiday Light Exchange remains very popular with ~3% of our customers
visiting the conservation department in less than 1-month. Not only is the program cost-
effective and very well received by our customers, but TDPUD takes the face-to-face
opportunity to educate customers about other programs and to distribute free residential
lighting.
Program Descriptions
• Residential Green Partner Lighting Program (Res Lighting): Encourages customers to
replace incandescent and halogen light bulbs with energy efficient lighting by distributing,
mostly in person and for free, 5-types of LED’s to customers who visit the TDPUD
Conservation Department or at a local event. LED give-a-ways include up to 16 mix-n-
match specialty LEDs.
• Residential Lighting Rebate (Res Lighting): Encourages customers to replace incandescent
and halogen light bulbs with energy efficient lighting by providing incentives for Light
Emitting Diode ($5 per LED Energy Star, $2 per LED non-Energy Star) screw-in or plug in
lamps.
• Residential Energy Survey – RES (Res Lighting): Provides free residential energy surveys
and free energy and water-saving measures including the installation of up to 16 energy
efficient LED bulbs, and 2 low-flow shower heads at the time of survey. Customers are
also informed about TDPUD conservation programs that they may benefit from and
provided with associated literature.
• Residential Appliance Rebate (Appliance): Provides increasing incentives to customers to
purchase more energy efficient appliances (clothes washers, dishwashers, and
refrigerators) as identified by Energy Star and the Consortium for Energy Efficiency (CEE).
Rebates range from $75 to $125.
• Refrigerator Recycle (Res Refrigeration): Promotes the recycling of older, working
refrigerators and freezers by providing customers with free pick-up and a $30 rebate.
• LED Holiday Light Exchange (Res Lighting): Exchanges old incandescent holiday light
strands with new, efficient Light Emitting Diode (LED) holiday strands for free. This one-for-
one exchange (up to 66 feet of light strands) starts on the Wednesday before
Thanksgiving and runs while supplies last.
• Energy Saving Program – ESP, Income-Qualified (Res Lighting): Provides a one-time bill
credit and a free residential energy survey to income qualified customers. Customers are
qualified by an intermediary agency and are eligible for a one-time credit equal to their
highest energy charge in the past 12-months (not to exceed $200) upon completion of the
required Residential Energy Survey (RES).
• Watt Meter Loan (Not evaluated): Provides a free loan of a watt meter to help customers
answer the question ‘How much energy does that 110 VAC device use?’. Includes
information about plug-loads and how to manage their energy use.
• Residential Building Efficiency Rebates (Res Shell): Provides an incentive of up to $75
each for building envelope and/or duct air leakage tests and up to $250 (50% of project
cost) each for building envelope or duct leakage mitigation.
• Thermally Efficient Windows Rebate (Res Shell): Provides an incentive of $5 per square
foot of window to replace qualifying single-pane windows. Primary heating source must
be a permanent electric space heating system.
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• Water-Efficient Toilet Rebate (Non-Res Process): Encourages customers to replace high-
water use toilets with low water use toilets (1.28 and 1.6 GPF) by providing increasing
incentives for more efficient toilets. Rebates range from $25 to $100.
• Water-Efficient Toilet Exchange (Non-Res Process): Encourages customers to replace high-
water use toilets with low 1.28 GPF water use toilets by offering a free toilet exchange or
the option to apply a credit towards the purchase of any toilet carried by the exchange
vendor that meets the program rules. Toilet exchange is conducted during regular
business hours at a local toilet vendor.
• Customer Leak Repair Rebate (Non-Res Process): Provides a $100 incentive to help
customers locate and repair a water leak on their property. Requires the use of a licensed
contractor for the repairs.
• HE Clothes Washer Water Rebate (Non-Res Process): Provides a $50 incentive to
customers who purchase a qualifying high water efficiency clothes washer. This is in
addition to any applicable energy rebate.
• Residential Green Partners Water Program (Non-Res Process): Distributes, in person and
for free, a variety of water saving measures to customers. Give-a-ways range from low-
flow shower heads to sink aerators to hose spray nozzles.
• Patricia S. Sutton Conservation Garden (Not Evaluated): Promotes water-efficient
landscaping by demonstrating, at the TDPUD’s headquarters, native and drought tolerant
plants, hardscaping/mulching techniques, and efficient irrigation. Plant lists, design, and
materials used in the project are all available via a web-based resource at
www.tdpud.org.
• Conservation Garden Party and Water-Wise Gardening Lecture Series (Not Evaluated):
Encourages water-efficient gardening via lectures, access to local resources, and
demonstrations.
• Neighborhood Resource Mobilization (Res Lighting): Delivers, through collaboration
between a dozen local agencies, conservation programs directly to customers in a
neighborhood block-party format.
• School Conservation Education (Res Lighting): Promotes energy and water conservation
through an innovative series of programs designed to both educate students and deliver,
for free, energy and water savings measures. 2017 handouts included 2 free LED A19
bulbs for every elementary and middle school student in TDPUD’s service territory.
• Business Green Partners Lighting Program (Non-Res Lighting): Provides energy efficient
screw-in light emitting diode (LED) bulbs, free of charge, to replace existing incandescent
and halogen bulbs. TDPUD conservation specialist visits business to evaluate lighting needs
and provide solutions.
• Commercial Lighting Rebate (Non-Res Lighting): Provides incentives to commercial
customers for replacing inefficient lighting equipment with high efficiency lighting.
Customers may receive a rebate equal to 1/3 of project cost (up to $10,000) for
replacing old linear fluorescent fixtures with reduced wattage T8 fluorescent or LED
fixtures. Other lighting retrofits may qualify for a rebate equivalent to projected first
year energy saving.
• Commercial Refrigeration (Non-Res Refrigeration): Provides energy-efficient refrigeration
controls, motors, case lighting, and infiltration barriers. Customers receive a comprehensive
refrigeration energy audit and proposal for energy efficient refrigeration measures from
TDPUD’s installation contractor. Once the proposal is accepted the measures are installed
at no charge.
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• Commercial Custom Rebate (Non-Res Process): Provides incentives to commercial electric
customers for replacing inefficient plant equipment with high efficiency equipment.
Customers may receive a rebate equal to the projected first year energy savings.
• Green Building (Not Evaluated): Promotes green building standards and techniques
through collaboration with and support of local agencies and non-profits.
• Business Green Partners Water Program (Not Evaluated): Distributes to business and
commercial customers free water saving measures including pre-rinse spray valves, faucet
aerators and shower heads. Custom water-saving projects are evaluated for cost-
effectiveness, peak reduction, and opportunities to demonstrate new technologies.
EM&V
TDPUD operates on a calendar-year for financials and we strive to deliver our completed E3
model and EM&V reports by the March 15th deadline for this report. This is a very short time-
frame (2 ½ months) but the alternative of presenting EM&V results more than a year after
program completion would not allow for timely feedback and program improvements. It should
be noted that, given this timeframe, TDPUD does occasionally make minor adjustments to the E3
model presented in this report and the final results in the EM&V report. TDPUD has been
conducting EM&V on an annual basis since 2008 and plans to continue to do so. The budget for
EM&V is ~$30,000 per year which is ~4% of program spending. TDPUD’s EM&V reports can be
found at http://www.tdpud.org/departments/conservation/em-v-and-reporting.
Sources of Energy Savings
TDPUD used a variety of sources for energy savings estimates including, but not limited to,
California Municipal Utilities Association TRM, Pennsylvania TRM, Regional Technical Forum UES,
DEER, and utility work papers.
TDPUD EM&V reports can be found at (http://www.tdpud.org/departments/conservation/em-v-and-
reporting).
Complimentary Programs
• Low-Income Programs: The TDPUD’s income-qualified program, Energy Saving Program
(ESP), was also described in the Program Descriptions as the participation requires that
customers also implement energy efficiency measures. ESP provides a one-time bill credit
and a free residential energy survey to income qualified customers. Customers are
qualified by an intermediary agency and are eligible for a one-time credit equal to their
highest energy charge in the past 12-months (not to exceed $200) upon completion of the
required Residential Energy Survey (RES). TDPUD’s income-qualified program achieves a
solid return on investment for both the customer and utility.
• Renewable Energy Programs: TDPUD has a successfully fully subscribed our SB1 Solar
Rebate program for our customers. TDPUD also achieved an estimated 67% Renewable
Portfolio Standard (RPS) in 2017 using the methodology defined by the California Energy
Commission. This number would be higher if we considered carbon-free resources. TDPUD
has been able to transition our energy resource portfolio from primarily fossil fuel based
in 2008 to a diversified mix that includes wind, solar, landfill gas, and small hydro while
maintaining stable and competitive rates.
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• Research, Development, and Demonstration: It is not practical for a small utility like
TDPUD to run direct RD&D programs. However, through the Northern California Power
Agency, TDPUD does participate in the American Public Power Associations DEED R&D
program, the FLEX lab project and TDPUD Staff does investigate new energy and water
conservation products and programs. TDPUD is researching innovative ways to capture
residential EV charging data other than cost-prohibitive electric utility meters.
• Electric Vehicles: TDPUD installed two Plug-In Electric Vehicle (PEV) public access charging
stations locations in 2015. Each location is monetized and has two, Level 2 PEV charging
stations and are open to the public. One location is in the Truckee Train Depot in historic
downtown Truckee and the other is located in the Pioneer Commerce Center. TDPUD has
partnered with the Tahoe Regional Planning Agency (TRPA) on a Truckee-Tahoe PEV
Readiness Plan and TRPA received a $200,000 grant from the California Energy
Commission (CEC).
• Energy Storage: TDPUD has not identified any cost-effective energy storage projects for
our customers or for a utility with our demand profile and size.
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TURLOCK IRRIGATION DISTRICT
Turlock Irrigation District at a Glance
• Climate Zone 12
• 102,330 of retail customer connections
• Annual total retail sales by customer class
o $122m residential
o $19m commercial
o $93m industrial
o $28m agricultural
o $16m municipal
o $3.9m pumping
o $1.96m other
• $1,697,518 Annual total budget for energy efficiency programs (including EM&V,
admin/overhead, incentives)
• $1,967,010 Annual total amount actually expended for energy efficiency programs
Turlock Irrigation District Overview
TID continues to help customers achieve energy savings through the implementation and promotion
of a variety of energy efficiency programs for all rate classes. Many programs provide rebate
opportunities to encourage customers to conserve energy. A significant portion of the energy
efficiency measures adopted by our customers were implemented by industrial and commercial
segments. The majority of our savings are derived from LED lighting. However, TID provides a
variety of options for businesses that are looking to make changes in their existing systems by
making upgrades or retrofitting their existing facility. Rebates are available that address areas
such as lighting, compressed air systems, refrigeration systems, motors, gaskets, chillers and many
other systems components.
Major Program Changes
There were no major changes to our programs in 2017. However, we did increase our budget
for our direct install LED lighting program for our small to medium commercial customers. Our
customers appreciate this program and we were able to increase our savings with this cost
effective program.
Program Highlight
TID’s behavioral modification program, home energy analysis, had the largest savings impact of
our residential programs. The home energy analysis reports, graph how each household is
performing compared to similar homes, which has helped our customers save over 13 million
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kWh’s. Our customers are reacting to the home energy analysis by installing energy efficiency
measures and implementing behavioral changes. In addition to the analysis reports, TID is
pleased to provide our customers with a customized web portal. The web portal includes an
interactive home energy audit tool and provides helpful energy saving tips.
Program Descriptions
Commercial, Industrial and Agricultural Customer Programs
• Meter Manager: TID offers an on-line energy management tool for business customers so
they can monitor their energy usage and utilize that information to more efficiently
manage their energy consumption simply by logging into a secure web site.
• Energy Audits: TID offers free on-site energy audits to commercial, industrial and
agricultural customers who have concerns, questions or an interest in implementing
measures to manage their energy usage and reduce consumption.
• Commercial, Industrial, Agricultural Energy Efficiency Rebates: TID offers rebates along
with comprehensive technical support for all commercial, industrial and agricultural
customers to promote the purchase and installation of commercial equipment and systems
that support and enhance load reduction.
• Commercial Rebate Programs: TID offers customers rebates for purchasing and installing:
o Commercial Motors
o Commercial Refrigeration
o Network PC Management Software
o Commercial Lighting – Lighting – Non-Res Lighting
o Advance Power Strip
o Residential New Construction
o Agricultural Irrigation Pump
Residential Customer Programs
• Home energy analysis-Comprehensive – Res Comprehensive: TID supplies our residential
customers, a home energy analysis (HEA) report each month. The HEA provides the
customer with information regarding their monthly usage compared to similar homes in our
community or compared to their prior year(s) usage. In addition, a web portal gives our
customers access to customize their home energy use, using the energy audit tool, and
access to helpful energy saving tips.
• Residential Energy Audits: TID provides free in-home energy audits to customers who
would like to learn how to reduce their energy use.
• Residential Rebate Programs: TID offers customers rebates for purchasing and installing:
o Energy Star Refrigerator – Refrigeration – Res Refrigeration
o Energy Star Room AC – HVAC – Res Cooling
o Energy Star Clothes Washer – Appliances – Res Clothes Washer
o Whole House Fan – HVAC – Res Shell
o Shade Screens – HVAC – Res Shell
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o Radiant Barrier – HVAC – Res Shell
o Solar Attic Fan – HVAC – Res Shell
o Energy Star Pool Pump – Pool Pump – Res Pool Pump
o Energy Star Ductless Mini Split Air Conditioner – HVAC – Res Cooling
o Central Air Conditioner – HVAC – Res Cooling
o High Efficiency Central Air Conditioner – HVAC – Res Cooling
o Central Heat Pump – HVAC – Res Cooling
o LED – Lighting – Res Lighting
o LED Holiday Lights – Lighting – Res Lighting
• Shade Tree Rebate – HVAC – Res Cooling: TID provides rebates for up to 3 trees per
year that are planted to provide shade.
• New Construction Rebate: TID offers a rebate to home builders for exceeding Title 24
energy standards.
EM&V
Please include the URL hyperlink for EM&V reports prepared. Briefly describe plans for current
and future EM&V reports, including budgeted cost.
TID is currently working on our 2016 & 2017 EM&V.
Our 2014 & 2015 EM&V is available at:
http://ncpasharepointservice20161117100057.azurewebsites.net/api/document?uri=https://nc
papwr.sharepoint.com/sites/publicdocs/EMVReports/CY2014_2015_NonResidential_Turlock.pdf
Sources of Energy Savings
TID has primarily used the Technical Reference Manual to determine our savings. The majority of
our commercial and industrial savings are driven by lighting projects. TID calculates the savings
for each project, since our lighting rebate is paid by first year kWh savings. TID calculates the
cost effectiveness using levelized utility cost for each program and as an overall portfolio. In
2017, our portfolio utility cost was $.02/kWh.
Complimentary Programs
ASSISTANCE PROGRAMS:
• TID CARES Program: An energy assistance program for qualified customers to receive a
discount on their monthly energy bills. The CARES program reduces the monthly customer
charge of $17 to $6, a savings $11, and provides a 15% discount on the first 800 kWh
energy charges.
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• Medical Rate Assistance: The District provides a 50% discount on the first 500-kWh
energy charges for customers who use additional energy due to life-support equipment or
a medical condition.
• Weatherization: TID has contracted with organizations within our community to provide
weatherization services for families who meet the income qualification guidelines. The
program enables families to reduce their energy bills by making their homes more energy
efficient.
TID RENEWABLE ENERGY PROGRAM HIGHLIGHTS:
• Tuolumne Wind Project: TID purchased a 136.6 megawatt wind facility in 2008
• Solar: TID offered solar rebates for residential customers that are interested.
• Solar: In 2009, TID installed a 70.7 kW array of photovoltaic panels atop the newly
renovated parking structure.
• Small Hydroelectric: TID was the first in California to construct small-scale hydroelectric
power plants using its own canal system and those of neighboring irrigation districts that
were not in the retail electric business. Combined the eight plants constructed, beginning in
the mid 1970’s provide a total of 20 megawatts of electric power. TID also owns and
operates a 5 megawatt hydroelectric power plant at La Grange Dam on the Tuolumne
River.
• Geothermal: In 1984, TID acquired an interest in a geothermal power plant in the
Geysers Steam Field located in California’s Lake County. The project has a capacity of
generating 6.8 megawatts.
• In November of 2015, TID executed a 20 year Purchase Power Agreement for the full
output of a 54 MW solar facility. The facility started generating mid-2017.
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CITY OF UKIAH
City of Ukiah At a Glance
• Climate Zone: 2
• Number of retail customer connections: 8,000
• FY16-17 annual total retail sales by customer class (residential 38,207,795 kWh,
commercial 68,101,875 kWh, industrial 1,245,140 kWh)
• Annual total budget for energy efficiency programs (including EM&V, admin/overhead,
incentives): $143,650
• Annual total amount actually expended for energy efficiency programs: $84,141
City of Ukiah Overview
The City of Ukiah (the City) is committed to helping their customers manage energy use through
energy education and a comprehensive menu of energy efficiency incentives. In 2008, the City‘s
PB fund account carried a large balance forward from previous years. The City responded by
increasing rebate levels and removing incentive caps for energy efficiency and renewable
programs for all customer segments, and increased funding to assist the City’s lower-income
customers. This had the desired effect of creating a dramatic increase in customer and contractor
participation in the City’s EE and renewable programs for the last several years. The City’s
customer base has not typically responded well to a “standard” energy efficiency incentive
program. The main reason for this is many customers do not have the discretionary income to fund
energy efficiency projects. Residential and commercial customers enthusiastically participate
when the cost of their energy efficiency project is covered in full by the City’s incentive programs.
The City has responded by offering programs in the past to provide programs that deliver
energy savings at no cost to residential and commercial customers. The City includes seasonal
energy saving tips with their customer’s energy bills to increase awareness and promote energy
education.
In FY16-17, there has been an increased interest by developers to initiate new construction
projects/developments to provide quality housing for the City’s low-income and senior citizens.
Major Program Changes
During FY16-17, the City had successfully utilized the balance forward in the PB fund by
providing our customers with EE, renewable and low-income programs, and restructured the
incentive structure in an attempt to make available funding stretch to serve more customers and
more projects. For FY16-17, this increased customer contribution requirements and resulted in a
decrease in customer participation in programs across all customer segments.
In FY16-17, EE programs acquired net annual kWh savings of 77,025. Since FY11, the City has
acquired 124% of their adopted energy efficiency targets. The City is considering adjusting
rebate caps and increased marketing of EE programs to encourage more customer participation.
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Program Highlight
The Commercial Lighting Program delivered the greatest percentage of savings in FY16-17,
accounting for 82% of the total savings. The City has worked diligently over the years to build a
network of lighting contractors and strived to keep them engaged in the program. By
restructuring the incentives and caps, the result has reduced participation in the program by some
contractors.
Program Descriptions
The City provides comprehensive energy efficiency incentive program offerings for residential
and commercial customers focusing on energy efficiency and peak load reduction. For residential
customers, rebates are offered for the installation of various energy efficiency measures, such as
lighting, HVAC, appliances, and weatherization. For commercial customers, rebates are available
for upgraded lighting, HVAC, appliances, refrigeration equipment, electronics, and in cases where
an analysis is performed rebates can be offered for additional equipment that reduces energy
use and/or demand. On-site energy audits are provided by the City energy specialists. Energy
efficiency measures are recommended and additional visits are completed upon request.
• Residential Lighting [Res Lighting]: The City offers rebates to homeowners who install
ENERGY STAR® qualified LED lamps/bulbs, ceiling fans and LED holiday lights.
• Residential HVAC [Res Cooling]: The City offers rebates to homeowners who install high
performance heat pumps and air-conditioners that exceed current state requirements. The
City also offers a rebate for duct sealing when not required by code.
• Residential Equipment [Res Clothes Washers; Res Dishwashers; Res Pool Pump; Res
Refrigeration; Res Electronics]: The City offers rebates to homeowners who purchase new
ENERGY STAR qualified products, including clothes washers, dishwashers, pool pumps,
refrigerators and advanced power strips. Rebates are also available for refrigerator and
freezer recycling.
• Residential Weatherization [Res Shell]: The City offers rebates to homeowners who invest
in weatherizing their homes, including attic and wall insulation, window
treatments/replacement, solar attic fans, and air sealing.
• Residential Water Heater Rebate [Res Water Heating]: The City offers rebates to
homeowners who purchase a new, energy efficient electric water heater.
• Commercial Lighting [Non-Res Lighting]: The City offers rebates to business owners who
invest in the installation of energy efficiency lighting upgrades. There is a prevalence of
inefficient lighting throughout the city instead of more efficiency fluorescent or LED
fixtures.
• Commercial Custom [Non-Res Comprehensive]: The City offers rebates to business owners
based on site-specific consumption. Rebates are tailored to the individual business owner’s
needs based on the audit and the potential energy savings associated with the customer
project.
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EM&V
The City’s last EM&V report was performed on work completed in 2009. The City has budgeted
$5,000 in FY2018 for evaluation of our programs. The City is currently exploring the opportunity
of partnering with a group of other NCPA utilities on this EM&V effort to gain economies of scale.
Sources of Energy Savings
For FY17, the City has relied heavily on the savings listed in the Technical Resource Manual. The
Commercial Lighting and Commercial Custom programs use custom savings calculations.
Complimentary Programs
• Low-Income Programs: The City offers a low-income bill assistance program to eligible
customers
• Renewable Energy Program Update: The City’s Solar Photovoltaic rebate program
expired on June 30, 2017. The City still offers assistance and net metering agreements to
customers wishing to install Solar PV. The City also provides final performance inspections
at no cost to the customer to ensure the solar PV system is performing properly.
• Electric Vehicles: In addition to the 8 Tesla Fast Charging stations, the Electric Utility is
planning placement of Level II chargers at strategic locations throughout the City.
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VERNON PUBLIC UTILITIES
Vernon Public Utilities At A Glance
• The City of Vernon began serving electric customers in 1933and is comprised of primarily
of industrial and commercial customers which the City of Vernon was established in 1905
• Climate Zone 8
• During the fiscal year ending 2016/17, the electric system served approximately 1,914
customers, supplied approximately 1,095 Megawatt hours, and had a peak demand of
180 megawatts.
• Annual total retail sales by customer class Residential-$45,154, Commercial-
$59,123,205 & Industrial-$93,742,145
• The City of Vernon budgeted ½ million dollars to fund their energy efficiency programs,
which 353,254 was actually spend. 2 million dollars was allocated to fund the new RPS
pass-through for renewable energy and over 2 million was to help fund the City of
Vernon Research & Development wind project.
• $353,254 was the total amount actually expended for energy efficiency programs
Vernon Public Utilities Overview
The City of Vernon is currently conducting a comprehensive Integrated Resource Plan and a Rate
Design based on a Cost of Service. The results of these studies will guide the Utility’s decision
making in the procurement of resources and delivery of services.
• To provide a host of programs that will enable business customers to conserve energy and
utilize energy efficiently.
• To inform Vernon electric utility customers of the Public Benefit Programs and the
associated benefits of participating in these programs.
• To monitor and evaluate the effectiveness of the programs.
• Meet or exceed energy efficient goals.
Major Program Changes
Vernon Public Utilities has not made any a major changes in their programs but the 2016/17
fiscal year has pointed to the business community that energy saving can be achieved by looking
into great detail to the operation process side of the their respectable businesses. The City of
Vernon business community continues to explore smart efficient ways to be resourceful. By
focusing on more projects like compressors, heat conversion, and refrigeration controls and not
always relying on the lighting aspect of savings. As our customers get smarter and efficient to
increase their bottom line, Vernon Public Utilities has been a key ally to assist in any way possible
to be more efficient. The challenges for VPU is that our customer baseline is 99 percent
commercial/industrial which limits the type measures/projects can be implemented each year
without proper planning or funds being allocated for each project and/or budgeting for capital
improvements. This creates a challenge to meet our projected goals every year.
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Program Highlight
This year highlights have been spread out to the lighting sector. Since Vernon Public Utilities
customer base is consist of a lot of long-standing buildings. We had wide range of small to large
companies convert to LED’s. Our lighting program was really popular this year and a lot of
companies has benefited.
Program Descriptions—E3 Classifications
• Lighting—Non-Res Lighting-Reflects the high volume of commercial/industrial lighting
project that were conducted
• Refrigeration—Non Res Refrigeration-This is a custom measure that some of our cold
storage facilities has implemented refrigeration controls systems. Next year participation
in this sector will definitely increase.
• Process—Non-Res Motors: Installing energy efficient evaporator coolers controllers in cold
storage facilities.
Program Descriptions
• Customer Incentive Program: Fund the exploration and implementation of energy efficient
technologies and equipment, such as lighting technologies, variable speed drives, air
compressors, motors, refrigeration, and air conditioning. Provide cash incentives to
businesses that install energy efficient technologies.
• Customer-Directed Program: Fund customized projects demonstrating energy and cost
savings and/or commercial market potential in the area of energy efficiency. Customers
must fund at least 25 percent of total project cost. Projects are only eligible if they do not
qualify for any of the other programs.
• Energy Education & Demonstration Workshops: Provide customers with an array of
information resources to encourage energy efficiency measures through energy efficiency
workshops and other forms of customer outreach.
• Energy Audit Program: Provide on-site audits for commercial/industrial businesses. A
comprehensive audit includes an analysis of energy usage and costs, identification of
energy conservation measures, and recommended actions.
• Time of Use Rate Programs: All customers loads exceeding 100 kilowatts demand are
eligible to receive time-of-use rate; enabling them to reduce their energy cost through
time management of their energy usage.
EM&V
The City of Vernon continues to have numerous projects this past fiscal year which require an in
depth analysis of the energy, measurement & verification of their projects to prove the validity of
the energy savings. Since we have the distinctiveness of being a small commercial/industrial city,
we can provide smart and efficient reports to our customers proving their worth.
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Sources of Energy Savings
Vernon Public Utilities does not have a targeted approach to energy efficiency. Currently Vernon
has a customized incentive program that is driven by the energy efficiency technologies that are
selected by the diverse industrial/manufacturing population of customers. These projects can
range from compressed air optimization, HVA replacements, lighting, lighting controls to
refrigeration equipment, refrigeration controls, pipe insulation and more efficient manufacturing
equipment.
Complimentary Programs
• Renewable Energy Programs: Ongoing program
City of Vernon Renewable Portfolio Standard (RPS) Pass-Through
Procurement of renewable energy is one of the programs eligible for funding from public
benefits charges. On June 19, 2012 City Council approved resolution No., 2012-97
authorizing the allocation of $2 million per year of the funds derived from the public
benefits charge to offset the renewable power cost pass-through to customers.
The ‘Renewable Portfolio Standard (RPS) Pass-Through’ is a tariff mechanism designed to
recover the cost of complying with California environmental laws governing the use of
renewable energy supplies by power generating facilities statewide. It consists of two
costs components: incremental renewable power cost and net greenhouse gas cost. The
incremental renewable power cost reflects the cost of renewable energy and fuels
reduced by the cost of conventional power in the base rates and credits for AB 1890
funds authorized to offset the cost of pass-through to customers.
• Research, Development, and Demonstration:
The City of Vernon Tehachapi wind energy on-going project located in Kern County,
California is moving forward but the City is still collecting data, reviewing/addressing
environmental issues, and discussing permitting with federal and local agencies. This
particular project is a huge undertaking in scope which requires the City’s due diligences
to make this venture successful. This project is ongoing.
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VICTORVILLE MUNICIPAL UTILITY SERVICES
Victorville Municipal Utility Services At a Glance
• VMUS industrial customers reside in climate zone 14.
• VMUS serves 64 non-residential meters.
• VMUS’ annual energy sales were 93,310 megawatt-hours (4.8% more than last year).
• VMUS total budget for energy efficiency programs was $175,000.
• No costs were expended for energy efficiency programs.
• The City of Victorville established VMUS in 2001 to provide safe, reliable and cost-
effective service to retail customers that continue to build new facilities located in the
designated service territory.
• VMUS receives wholesale power through its 33 kV and 12 kV switchgear equipment.
• Peak demand for the utility was 16.6 megawatts (1.6% less than last year).
Victorville Municipal Utility Services Overview
Customers are served through 12 kV underground facilities with larger gauge ASCR conductors to
improve system reliability and reduce system losses. VMUS evaluates circuit load performance to
optimize performance and reduce system losses. VMUS purchases and installs energy efficient
transformers to reduce system losses.
All customers’ facilities are fourteen years old or less, and meet the Title 24 requirements; which
reduces the opportunity for energy savings. The system load factor is 69.1%. VMUS continued to
offer customers the same energy efficiency programs.
Program Highlight
• Time-of-use meters and customers’ access to their daily usage on the web portal provide
the data to assess the cost of their energy usage and demand requirements.
• Cost-effective, reliable, and feasible energy efficiency improvements are a priority in the
VMUS’ integrated resource plan.
• VMUS serves municipal facilities that can be interrupted as scheduled.
Program Descriptions
• Audits – Industrial – Non-Res Audits: On-site energy audits of customer facilities to
develop recommendations designed to improve energy operating efficiency and reduce
load requirements.
• Lighting – Industrial – Non-Res Lighting: Provides incentives to improve energy efficiency
for lighting applications, based on rate of $0.064/kWh for one year of energy savings
but shall not exceed 50 percent of the cost of the lighting product/equipment.
• HVAC – Industrial – Non-Res Cooling/Refrigeration: Financial incentives for the
replacement of cost-effective energy-savings HVAC/Refrigeration units that reduces
annual energy usage by at least 20 percent, based on rate of $0.064/kWh or
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$0.525/therm for one year of energy savings, and/or reduces peak demand and
exceeds state-mandated codes, federal-mandated codes, industry-accepted performance
standards or other baseline energy performance standards, based on rate of $100/kW
for each on-peak kW that has been reduced, but shall not exceed 50 percent of the cost
of associated equipment/materials.
• Refrigeration – Industrial – Non-Res Refrigeration: Financial incentives for the
replacement of cost-effective energy-savings refrigeration units that reduces annual
energy usage by at least 20 percent, based on rate of $0.064/kWh or $0.525/therm
for one year of energy savings, and/or reduces peak demand and exceeds state-
mandated codes, federal-mandated codes, industry-accepted performance standards or
other baseline energy performance standards, based on rate of $100/kW for each on-
peak kW that has been reduced, but shall not exceed 50 percent of the cost of
associated equipment/materials.
• Process – Industrial – Non-Res Process: Financial incentives for the replacement of cost-
effective energy-savings motors, pumps, and equipment that reduces annual energy usage
by at least 20 percent, based on rate of $0.064/kWh or $0.525/therm for one year of
energy savings, and/or reduces peak demand and exceeds state-mandated codes,
federal-mandated codes, industry-accepted performance standards or other baseline
energy performance standards, based on rate of $100/kW for each on-peak kW that
has been reduced, but shall not exceed 50 percent of the cost of associated
equipment/materials.
• Comprehensive - Industrial – Non-Res New Comprehensive: Reimbursement for new
equipment in construction projects that exceed state-mandated codes, federal-mandated
codes, industry-accepted performance standards, or other baseline energy performance
standards by more than 10 percent. The program payment is based on 25 percent of the
cost difference between standard and upgraded equipment and/or materials, or
$50,000, whichever is less.
• Other – Industrial – Non-Res Other: Direct funding for projects on the utility-side of the
meter that provide benefits to customers in terms of improved safety, system integrity,
energy efficiency, conservation, or research and development.
EM&V
Not applicable.
Sources of Energy Savings
VMUS relies upon the Energy Efficiency Technical Reference Manual for energy savings estimates.
Complimentary Programs
• Energy Storage: VMUS’ energy storage goal is to procure cost-effective energy storage
applications equal to one percent (1%) of its peak load during calendar year 2020, with
installations occurring no later than the end of calendar years 2021. No specific cost-
effective energy storage application has been identified to date.
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A PPENDIX B
Comparison of Reported Energy Savings to Annual Targets
This table compares each
POU’s reported energy
savings for FY 2016-2017
programs to their annual
energy efficiency target
adopted in 2013 (2014 for
LADWP, 2017 for Turlock).
Public power achieved
110.8% of their adopted
targets.
The 16 IRP utilities
collectively achieved
110.6% of their annual
targets, which is particularly
impressive as a number of
these utilities adopted
annual reach goals in excess
of 1% of retail sales or
greater.
The smaller, non-IRP utilities
also collectively out
performed their potential
studies, achieving 118.3%
of their adopted targets.
Moreno Valley, Biggs,
Azusa, and the Port of
Oakland all had
exceptional years with
reported energy savings
more than double their
adopted targets.
Utility Size
Reported
(MWh)
Target
(MWh)% of Target
Alameda Non-IRP 2,295 1,247 184.0%
Anaheim IRP 33,288 25,742 129.3%
Azusa Non-IRP 5,969 2,573 232.0%
Banning Non-IRP 382 591 64.6%
Biggs Non-IRP 122 46 265.4%
Burbank IRP 14,146 11,281 125.4%
Colton Non-IRP 1,197 1,759 68.0%
Corona Non-IRP 27 334 8.2%
Glendale IRP 18,842 11,607 162.3%
Gridley Non-IRP 50 170 29.2%
Healdsburg Non-IRP 456 336 135.8%
Imperial IRP 24,045 16,656 144.4%
Lassen Non-IRP 543 290 187.1%
Lodi Non-IRP 3,854 3,492 110.4%
Lompoc Non-IRP 175 229 76.2%
Los Angeles IRP 478,887 394,000 121.5%
Merced Non-IRP 1,167 1,392 83.8%
Modesto IRP 11,375 18,986 59.9%
Moreno Valley Non-IRP 956 277 345.0%
Needles Non-IRP 3 128 2.4%
Palo Alto IRP 5,986 6,245 95.9%
Pasadena IRP 24,949 12,750 195.7%
Pittsburg Power Non-IRP 48 123 38.6%
Plumas-Sierra Non-IRP 111 146 75.9%
Port of Oakland Non-IRP 227 104 217.9%
Rancho Cucamonga Non-IRP 54 509 10.6%
Redding IRP 3,478 3,458 100.6%
Riverside IRP 20,956 19,756 106.1%
Roseville IRP 14,672 8,007 183.2%
Sacramento IRP 152,383 180,000 84.7%
San Francisco IRP 3,195 4,857 65.8%
Shasta Lake Non-IRP 276 239 115.7%
Silicon Valley Power IRP 16,888 22,848 73.9%
Trinity Non-IRP 1 122 0.9%
Truckee Donner Non-IRP 1,243 1,552 80.1%
Turlock IRP 14,692 16,394 89.6%
Ukiah Non-IRP 77 428 18.0%
Vernon IRP 2,096 6,664 31.5%
Victorville Non-IRP 0 172 0.0%
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