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HomeMy WebLinkAboutAgenda Packet - September 23, 2003 - PB IAZUSAA AGENDA PERSONNEL BOARD REGULAR MEETING NOTICE TO THE PUBLIC - All written documentation relating to each item of business referred to on the agenda, which is not confidential,is available in the Human Resources Office for public inspection. Any person who has a question concerning any agenda item may call the Director of Human Resources/Personnel Officer Victoria Cross,Extension 5241, to make inquiry concerning the nature of the item described on the agenda. DATE: September 23, 2003 TIME: 6:30 pm LOCATION: WEST WING CONFERENCE ROOM 213 EAST FOOTHILL BOULEVARD, AZUSA, CALIFORNIA 1. CALL TO ORDER Chair Jake Bushey 2. ROLL CALL: Personnel Board Members O Jake Bushey, Chair O Frank Allen, Co-Vice Chair O Lee Ann Mickey Lori Kloster, Vice Chair OLeslie Dierking Others Present O Merle Wynn, Acting Human Resources Manager O Others 3. APPROVAL OF MINUTES: September 9, 2003 4. CLOSED SESSION: A. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code, '54957): Title: Associate Planner B. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code,'54957): Title: Police Administrative Technician C. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code;54957): Title: Street Maintenance Crew Supervisor D. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code;54957): Title: Customer Care Operations Supervisor E. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code;54957): Title: Meter Reader F. Public Employee Performance Evaluation (Pursuant to Cal.Gov.Code, '54957): Title: Meter Reader 5. OPEN SESSION A. Class Specification Revision: (pursuant to Civil Service Rules, Sections 3.51/Adoption of Plan and 4.3/Salary Range Adjustment)- Police Dispatcher &Police Dispatcher (Lateral) B. Reclassification Request (pursuant to Civil Service Rules, Sections 3.8,Reclassification and 3.9/Request for Reclassification) - Information Technology Analyst C. Recruitment Request: OPEN Competitive (pursuant to Civil Service Rules, Section 5.5.2/Open Competitive Examinations) - Building Inspector D. Personnel Action Report- Informational E. Recruitment Progress Report- Informational 6. PUBLIC COMMENT: Person/group will be limited to five (5) minute maximum time to orally present their purpose. 7. COMMENTS, UPDATES AND/OR REPORTS:PERSONNEL BOARD MEMBERS AND/OR STAFF. 8. ADIOURNMENT: AZUSA CITY OF AZUSA MINUTES OF THE PERSONNEL BOARD SEPTEMBER 9, 2003 A regular meeting of the Personnel Board was called to order at 6:45 p.m. in the West Wing Conference Room by Frank Allen, Co-Vice Chair. ATTENDANCE Personnel Board Members: Frank Allen (Co-Vice Chair), Lee Ann Mickey, and Leslie Dierking,. Staff Liaison: Victoria Cross, Director of Human Resources ABSENCE Mickey/Dierking- to excuse Jake Bushey and Lori Kloster APPROVAL OF MINUTES Dierking/Mickey - to approve the minutes as amended. August 26, 2003 Merit Increases, Regular Dierking/Mickey - to recommend approval of merit increases, regular appointment and/or appointment and/or flexible staffing promotional appointments for the following employees Flexible Staffing Promotion Appointment Recommendations 4.a. Merit Increase and/or Regular Appointment Recommendations: Name Classification Dept. Type of Action Range/Step Eff. Date Base Mo. Steven Seffer Water Production Supervisor UTL Merit Inc 5255/5 8-17-03 $6,631.22 Richard Torres Power Resources Coordinator UTL Merit Inc 4257/5 8-22-03 $7,660.79 ADJOURNMENT Dierking/Mickey -to adjourn the meeting at 6:50 p.m. OPEN SESSION AGENDA ITEM NO 3 DATE APPROVED: 9-23-03 Page 1 of 1 Ah AZUSA HUMAN RESOURCES INTEROFFICE MEMORANDUM To: Honorable Chair and Members of the Personnel Board From: Merle Wynn, Acting Human Resources Manager Date: September 18, 2003 Subject: Merit Increase and/or Regular Appointment Recommendations Pursuant to Rules 4.2.4 Merit Salary Adjustments and 5.8 Probationary Period, department head(s) have submitted performance appraisal(s) for the following employee(s) and recommend merit increase(s) and/or regular appointmert status as noted: Range/Step Type of Action/ Base Name Classification Dept Effective Date Monthly A Fabiola Wong Associate Planner CD Reg Appt 4201/3 8-14-03 $4,499.75 B Ericka Ceccia Police Administrative Technician PD Merit Inc 4174/3 9-18-03 $3,478.68 C Steve Sandoval Street Maintenance Crew Supervisor PW Reg Appt 4184/5 9-4-03 $4,200.29 D Sallie Acero Customer Care Operations Supervisor UTL Merit Inc 5203/5 9-24-03 $5,268390 E Santiago Cabral Meter Reader UTE Merit Inc 5179/3 9-18-03 $3,841.42 F Warren Mandigo Meter Reader UTE Merit Inc 5179/3 9-25-03 $3,841.42 CLOSED SESSION AGENDA ITEM: 4. A - F DATE: 9-23-03 ;AZUSA AGENDA ITEM TO: Honorable Chair and Members of the Personnel Board FROM: Merle Wynn, Acting Human Resources Manager DATE: September 23, 2003 SUBJECT: UPDATED CLASS SPECIFICATION FOR POLICE DISPATCHER AND POLICE DISPATCHER (LATERAL) RECOMMENDATION The Personnel Board recommend, pursuant to City of Azusa Civil Service Rules Section 3.3, that the City Council adopt the updated, class specification of Police Dispatcher and Police Dispatcher (Lateral). BACKGROUND The class specifications for the positions of Police Dispatcher and Police Dispatcher (Lateral)were last updated in 1992. A recent review of the existing class specification for the above listed positions revealed the need for an update to increase the typing speed to 40 net words per minute. We surveyed other cities and also consulted with subject matter experts and concluded the typing speed is too low. An increase in the speed requirement from the current 25 wpm to 40 wpm will remedy the slow input experienced by new trainees when working with the AZPD Computer Aided Dispatch system. Exhibits: Police Dispatcher Class Specification Police Dispatcher (Lateral) Class Specification OPEN SESSION AGENDA ITEM5 i.k DATE- 9.:2?) �� Date Adopted: 11-2-92 Class Code: 7330 CITY OF AZUSA POLICE DISPATCHER DEFINITION Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required. CLASS CHARACTERISTICS This is the journey level class and incumbents are required to perform the full range of dispatching duties. In addition, Police Dispatchers may assist with the training of less experienced personnel. ESSENTIAL FUNCTIONS These functions may not be present in all positions in this class. When a position is to be filled, the essential functions will be noted in the announcement of position availability. Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building. Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary. Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field. Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks. Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs. Provides temporary and vacation relief for other staff as necessary; may search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation. MARGINAL FUNCTIONS These are position functions which may be changed, deleted or reassigned to accommodate an individual with a disability. Page 1 of 2 Po/ice Dispatcher Class Specification QUALIFICATIONS GUIDELINES • Education and/or Experience Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include graduation from high school or equivalent,and two years of experience in typing and general clerical work including one year of experience which required considerable public contact. Knowledge and Skill Levels Considerable knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code,Vehicle Code, and local municipal code; 911 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies. Ability to communicate clearly and concisely,both orally and in writing; type accurately at a speed of not less than 40 net words per minute; understand and follow oral and written instructions; learn and follow standard broadcasting procedures and rules; learn and utilize a wide variety of codes and computer commands; spell accurately; work various shifts; operate computer terminal and other office equipment quickly, accurately, and at times, concurrently; respond to emergency and problem situations in an effective manner; understand, explain and apply policies and procedures; dispatch police units quickly and effectively; speak clearly and precisely; work under pressure and exercise good judgment; effectively communicate and elicit information from upset and irate citizens; work with minimum supervision. Page 2 of 2 Date Adopted: 01/22/02 Class Code: 9164 CITY OF AZUSA POLICE DISPATCHER-LATERAL DEFINITION Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required. CLASS CHARACTERISTICS This is the journey level class and incumbents are required to perform the full range of dispatching duties. In addition, Police Dispatchers may assist with the training of less experienced personnel. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following: Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building. Dispatches, as necessary, police units in response to calls for service or requests from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary. Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field. Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks. Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs. Provides temporary and vacation relief for other staff as necessary; may search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation. MARGINAL FUNCTIONS These are position functions which may be changed, deleted or reassigned to accommodate an individual with a disability. QUALIFICATIONS GUIDELINES Education and/or Experience Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. The ideal combination includes graduation from high school or equivalent, currently employed for one year as a full-time law enforcement dispatcher with a California POST approved agency and possession of Page 1 of 2 the certificate of completion from a California POST approved law enforcement dispatcher academy. POLICE DISPATCHER-LATERAL CLASS SPECIFICATION Page 2 of 2 Knowledge , Skills and Abilities Considerable knowledge of office procedures, record keeping system, forms, correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code,Vehicle Code, and local municipal code; 91 1 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies. Ability to, communicate clearly and concisely, both orally and in writing;type accurately at a speed of not less than 40 net words per minute; understand and follow oral and written instructions; learn and follow standard broadcasting procedures and rules; learn and utilize a wide variety of codes and computer commands; spell accurately; work various shifts; operate computer terminal and other office equipment quickly, accurately, and at times, concurrently; respond to emergency and problem situations in an effective manner; understand, explain and apply policies and procedures; dispatch police units quickly and effectively; speak clearly and precisely;work under pressure and exercise good judgment; effectively communicate and elicit information from upset and irate citizens; work with a minimum of supervision; and perform other related duties as required. SPECIAL REQUIREMENTS Possession of the certificate of completion from a California POST approved law enforcement dispatcher academy. Page 2 of 2 _ B ' 9 AZUS AGENDA ITEM TO: Honorable Chair and Members of the Personnel Board FROM: Ann Graf, Interim Director of Information Technology VIA: Merle Wynn, Acting Human Resources Manager DATE: September 23, 2003 SUBJECT: Information Technology Analyst Reclassification RECOMMENDATION The Personnel Board recommend, pursuant to City of Azusa Civil Service Rules Section 3.3 and 3.9, that the City Council adopt the reclassification of employee Cristina Gomez from the position of Computer Operator to Information Technology Analyst. BACKGROUND A recent performance appraisal and review of job duties undertaken by the Computer Operator in the Police Division of IT revealed the need to reclassify the incumbent to a classification that more accurately reflects her current duties. She has been working in this classification for over three years, and over this time she has taken on increasingly more complex technical projects. Currently the incumbent is working out of class as her duties include: writing a database that manages the police department's fleet of laptops, troubleshooting router segment issues, and maintaining and troubleshooting a card access security system. In addition she was given responsibility for the configuration and deployment of a significant portion of the hardware replacement budget for the police department. This project involves planning, being budget conscience and having a level of technical expertise to determine compatibility and needs of the end user. In addition she has received training and is providing support in several areas including RMS, Document Management and Access Control. Her job has clearly evolved from providing support to having a clear understanding of the infrastructure and its components and the relationships of these components to each other. This "big picture" shows a much more refined level of skill and experience. The position and benefits for this classification would be assigned under the Compensation and Benefits Memorandum covering Non-Represented (Confidential) Classified Positions. The monthly salary range for this position is recommended at $3,785.32 - $4,565.03 (formerly $3,293.93 - $3,966.96). Exhibits: Information Technology Analyst Specification OPEN SESSION AGENDA ITERS--5131,-- DATE 9 Date Adopted: 01/22/02 Range Number: 4188 CITY OF AZUSA INFORMATION TECHNOLOGY (IT) ANALYST DEFINITION Under administrative direction, performs a variety of responsible professional, administrative, analytical and technical duties related to performing installation, maintenance, and operation of Information Technology hardware, software and network communications services, including telephone systems. CLASS CHARACTERISTICS The Information Technology Analyst is an expert-level and/or front-line support technician who directs and performs complex installation of hardware and software. Incumbent requires specialized technical and functional expertise. The IT Analyst possesses and utilizes more advanced technical skills than other IT Technicians or similar level positions. Incumbent exercises independence and authority over assignments. ESSENTIAL FUNCTIONS Duties may include, but are not limited to the following: Delivers Helpdesk support by telephone, face-to-face, and online support. Involves assistance to users who are connected to in-house networks such as local area networks,distributed mainframe systems, and to the Internet. Provide end-user with initial training in computer and network facilities and applications ensuring users' efficient and effective utilization of applications and equipment. Reviews, analyzes,and resolves complex problems with central and distributed computer,network, and telephony services. Diagnoses, repairs, and adjusts computer hardware, software, network systems, personal digital • assistants (PDA), and wireless services. Creates, adapts, and customizes existing programs and operating systems to meet end-users' requirements. Initiates and maintains desktop security through operating system service packs,anti-virus services and ongoing upgrades and improvements to end-user computer systems. Evaluates, tests and maintains vendor supplied software packages. Installs updates, determines compatibility with existing system, ease of use, and if software meets end-user needs. Evaluates workload and capacity of desktop computer infrastructure to determine feasibility of expanding or enhancing computer operations. Establishes work priorities, and evaluates cost and time requirements. Undertakes various housekeeping and reporting functions for the area of responsibility, including hardware and software inventory, data center maintenance, installation site-surveys, software testing, and monitoring of network resources. Information Technology(IT)Analyst Class Specification Page 2 of 2 MARGINAL FUNCTIONS These are position functions which may be changed, deleted or reassigned to accommodate an individual with a disability. QUALIFICATION GUIDELINES Education and/or Experience Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary for successful job performance. Example combinations include: Associate=s degree in Computer Science, Computer Engineering or very closely related field, industry- recognized Certifications in current network infrastructure, and three (3) years related work experience. Knowledge, Skills and Abilities Considerable knowledge of principals and practices regarding central and distributed computer networks, communications and telephony services provided to city departments; and diagnostic and troubleshooting techniques;expert skill in installing,repairing,and maintaining computer and/or communications hardware and software; strong aptitude in developing,evaluating,and interpreting narrative and technical reports, correspondence, contracts, work orders, training materials, and other necessary materials for assigned functions; and skill in maintaining and establishing working relationships, communicate effectively both orally and in writing with vendors, consultants, staff, and city officials. Ability to direct technical personnel, delegate responsibilities,and mediate issues to the benefit of the department. Ability to execute work goals and department projects per department management; assign and coordinate work projects, such as planning and configuring new hardware or software; conduct research and perform multiple duties simultaneously; to exercise judgment, decisiveness and creativity required in situations involving the direction, control, and planning; independently problem solve and take initiative; to train users in complex topics, making presentations to an internal audience, and interacting positively with upper management; ability to maintain technical competency through career-long learning. Sustains proficiency through industry-recognized certifications, studies technical journals or manuals related to current computer and network infrastructure; attend vendor seminars via Internet or in-person to learn about new computer hardware and software; writes project reports and documentation for new or modified software and hardware configurations; respond to problem situations in an effective and tactful manner; ability to attend meetings, events and/or be on-call for routine systems maintenance; ability to perform other related duties as required. SPECIAL REQUIREMENTS Possession of and ability to maintain a valid Class C California Driver=s license and a satisfactory driving record. Ability to lift and carry 40 lb. weights such as computer equipment. Position may require on-call status during non-office hours for routine system maintenance and/or emergencies. _ _ _ __,__ . aA _ ___. _,,,,o,,,,,, _ _ _ I_ ,,,,,,....,,i. r zUSA AGENDA ITEM TO: Honorable Chair and Members of the Personnel Board FROM: Roy Bruckner, Director of Community Planning VIA: ele Wynn, Acting Human Resources Manager DATE: September 23, 2003 SUBJECT: REQUEST FOR RECRUITMENT- BUILDING INSPECTOR The Community Development Department has a need to fill the position of Building Inspector. This additional position, approved by City Council through the budget, will assist in facilitating inspection requests and support the planning activities within the department. An external candidate pool should provide very qualified candidates and allow any qualified internal candidates to also compete. Additionally,an open recruitment would provide an eligibility list from which any future vacancies could be filled. OPEN SESSION AGE DA ITEM! ` G DATE ••23 •d3 rr ` r � W 7 #44; k AZUSA PERSONNEL ACTION REPORT NEW HIRE/SEPARATION/RETIREMENT NAME DEPT PROB* HIRE SEPARATION REG* DATE DATE Pamela Yugar Recreation Superintendent RFS PROB 9-9-03 Victoria Cross Director of Human Resources HR 10-30-00 9-1 1-03 PROMOTION/FLEX PROMOTION/DEMOTION/TRANSFER NAME CLASSIFICATION FROM/TO DEPT None to Report *PROB. =Probationary Status *REG =Regular Appointment CC =City Cleric CD =Community Development CS =Community Services FN =Finance HR =Human Resources LB =Library PD =Police PW =Public Works RD =Redevelopment UTL =Utilities OPEN SESSION AGENDA ITEM: 5.D. DATE: 9-23-03 LU, o RECRUITMENT PROGRESS REPORT m Lu • ce Recruitment Na CLASSIFCATION TYPE OPEN CLOSE CURRENT STATUS #Apps; #Accept Written/Practical Part-W Pass-W Pass-P Oral Intvw Part-OB EL st 1 Police Dispatcher Cont 11-01-00 Cont. Awaiting interviews 230 176 09/24/03 2 Police Officer—Lateral(updated) Cont 09-18-00 Cont. Accepting applications 15 13 N/A N/A N/A _ N/A O 3 Police Dispatcher—Lateral(updated) Cont 03-14-02 Cont. Accepting applications 5 4 N/A N/A N/A N/A 4 Adult Education&Literacy Svc Coord Open 05-14-03 Until Filled Awaiting PB approval 8 7 N/A N/A N/A N/A 09/15/03 7 w 5 Information Technology Analyst Open 08-28-03 09-30-03 Accepting applications 8 to ) 6 7 Meter Reader Open 09-08-03 09-25-03 Accepting applications 27 LU I— Z w Human Resources Director Open 09-13-03 10-20-03 Accepting applications n- 8 Police Corporal Promo 09-17-03 10-13-03 Accepting applications V CD **Rio Hondo College,Fullerton,Orange County Sheriff's Dept.,&Golden West. 24-hour jobline;and U.S.Mail 250 agencies. All announcements sent via:City e-mail;posted throughout the City;City Website. September 23,2003