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HomeMy WebLinkAboutC- 4 Proposal for Cost Allocation Plan and User Fee Study t ., friiiiiiii,...,,h), p,,,,,,„ , .,.„..,,,,„,„ Ir . UA , ,,,, :A r- - . ...„.„4„,,... .,,,,,, .._. .„. ,, --,, ,, - „T„- ,,,,,,,:.f.f.'-f,:\Z::::77'74't'C.. .A:,,,,0,0:Zq * *44 * ,47.--iv..1 ZUS41 10. AGENDA ITEM TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL FROM: MARCIE MEDINA, DIRECTOR OF FINANCE VIA: RICK COLE, CITY MANAGER _C__ DATE: MAY 21, 2001 / — SUBJECT: PROPOSAL FOR COST ALLOCATION PLAN AND USER FEE STUDY RECOMMENDATION It is recommended that the City Council approve the proposal submitted from Revenue Cost Specialists, LLC for the Cost Allocation Plan and User Fee Study and appropriate an amount not to exceed $41,000. BACKGROUND The City is currently using the cost allocation plan prepared by DMG-MAXIMUS in 1994. This plan has never been updated and has created problems with full recovery back to the General fund for support and overhead costs. The City's user fees have been revised from time to time based on CPI. The cost allocation plan will be compliant with OMB Circular A-87, this will allow the City to maximize cost recovery from federal and state grants, SB 90, CDBG, gas tax, etc. The cost allocation plan will provide an external and objective method for the internal charging, or allocation of costs to the special revenue and enterprise funds. Without an updated cost allocation plan, charges to the City's enterprise and special revenue funds may be understated. The City's fees and charges most likely do not include all applicable costs and we may not be recovering the true cost of providing the service. Or, we may be inadvertently overcharging. In either case the City needs be able to defend and explain the basis for its fees and charges. Proposals were requested and DMG and Revenue Cost Specialists responded. �/ Revenue Cost Specialists $ 41,000 (/C DMG-Maximus $ 51,500 ' 1 ' 07h/ • In addition to Revenue Cost Specialists being the low bid, they also include the software and training that will allow staff to keep the study current and avoid costly updates in future years, whereas, DMG recommends that the City contract with them to do updates every couple of years at a cost of $15,000 to $ 20,000 per update. FISCAL IMPACT The fees for this study will be recovered through user fees, grant funds and cost allocation calculations. • j Revenue Cost Specialists, LLC Serving Local Governments Since 1975 April 2, 2001 City of Azusa Finance Department 213 E. Foothill Blvd. Azusa, CA 91702 IN RE: Request For Proposal -- Cost Allocation and User Fee Studies Revenue & Cost Specialists (RCS) believes that it is uniquely qualified to perform the services requested by the City. RCS has analyzed the costs of services for over a hundred cities in five states over twenty years. Also, when checking references,please notice that in 1997 we changed our name from Management Services Institute (MSI)to Revenue& Cost Specialists,LLC. RCS proposes to perform the requested Cost Allocation Plan and User Fee Study in a professional and expedient manner using only firm principals. If there are any questions, contact me at (714) 992-9027. RCS would appreciate the opportunity to be of service to the City of Azusa. Sincerely, 1 Eric S. Jlil ,son Vice President Internet www revenuecost.com Voice 714.992.9020 2545 E.-Chapman Avenue• Suite 103 • Fullerton, CA 92831 Fax 714.992.9021 PROPOSAL SCOPE OF WORK Revenue & Cost Specialists (RCS) proposes to prepare a Cost Allocation Plan and Fee Study for the City of Azusa to allow the City to identify and recover all of the costs allowable. To do so RCS proposes to perform the following services for the City of Azusa: Indirect Cost Allocation Plan. RCS proposes to utilize a Windows-based copyrighted software program to prepare the City's cost allocations. RCS would: • Prepare two types of cost allocations. One that will include all costs allowable for use with the fee study and one that follows the guidelines of the Federal A-87 process for use with grant and reimbursable programs. • Use the "simultaneous equations" method for computing cost allocations for all City departments, divisions, programs, and/or services. • Use the costs calculated from the Cost Allocation Plan for the distribution of general City indirect costs to the City Budget and to the "end-user" services in the User Fee Study. This would also include overhead costs for water and sewer and will be in compliance with Proposition 218. • Turn over the software, if the City chooses that option, and workpapers to the City at the conclusion of the project along with a license to use the software in perpetuity and training in its use. There will be no additional charges for technical support. Comprehensive User Fee Study. RCS proposes to utilize its copyrighted Municipal Business System which uses a Windows-based stand-alone program to calculate the full-business cost of all current fee and potential fee services provided by the City. RCS would: • Conduct a seminar with City staff explaining the operational methodology of the study and the role of City staff. • Interview City staff to identify "end-user" services which could be charged for but which are currently provided for free and develop a service unit statistics list. • Interview all departments providing "end-user" services to insure that costs from all departments directly involved with a service are included in the cost of that service. 2 City of Azusa - Fee Study and Cost Allocation Study Request For Proposal • Use the costs calculated from the above Cost Allocation Plan for the distribution of general City and departmental indirect costs to each "end-user" service. • Prepare a draft report that identifies the total costs and revenues for each service, the current fees, and makes fee recommendations for each service presented. • Based on staff and/or Council input, prepare a final report, which will have recommendations for new fees and subsidy percentages and projections of new revenues from those fees. All recommended fees will be in compliance with Proposition 218. • Assist the Council in the review and adoption of revised service fees and subsidy percentages and assist the staff in the implementation of the revised service fees at up to three meetings. • Train City staff in the use of the copyrighted and computerized Municipal Busines s System, if the City chooses that option, which staff can use to update the fees and perform "what if" analyses on services. Staff automatically becomes a member of the RCS MBSystem User Group. All workpapers and source documents will be provided to the City at the completion of the project. SOFTWARE RCS uses its copyrighted Windows-based software for both the Cost Allocation Plan and the User Fee Study. It is this software that will be turned over to the City at the conclusion of the project and training provided at that time. The City can download a demonstration copy of the software at www.costallocation.com. Additionally, RCS commits as a firm to making our clients independent of consultants for updating the results of our reports. We have an active user group, an active group of city staff responsible for updating their service costs, and RCS has committed to its user group that any improvements in our software will be provided at no cost or nominal cost to our licensed users. 3 City of Azusa - Fee Study and Cost Allocation Study Request For Proposal TIMING OF SERVICES Work would begin immediately on notification by the City. RCS proposes to complete the work based on the following schedule: WEEK WORK COST ALLOCATION PLAN: 1 Identify subpools and allocation factors and allocate staff time to subpools 3 Complete collection of allocation factors and allocation of staff time 4 Provide City staff with a draft of the Cost Allocation Plan and make necessary adjustments as required 6 Provide final Cost Allocation Plan USER FEE STUDY: 8 Complete the identification of services and departments providing those services 8 Initiate interviews of staff for service times 12 Complete the collection of service statistics 14 Complete interviews of staff for service times 16 Provide service cost and revenue sheets with fee recommendations and review with staff 20 Provide five copies of a draft report with text to City staff for review 22 Provide the City with twenty-five copies of the final report 23 Present final report to the Council at up to three meetings The above schedule is comfortable. However, if the City wishes to speed up or slow down the process, that can be done. FEE FOR SERVICES Basic Fee. The basic fee for RCS to perform the above tasks is as follows: Cost Allocation Plan $8,000 User Fee Study $24,000 Windows-based Municipal Business System Software and Training $8,000 (Plus Sales Tax on $6,500 = $503.75) Additionally, RCS will invoice the City separately for the following out of pocket costs to a maximum of$500, as follows: - Non-commercial car mileage will be charged at $0.32 per mile; 4 City of Azusa - Fee Study and Cost Allocation Study Request For Proposal - Mail charges as incurred. The above fees cover all costs except the following additional costs which the City may incur: • any business license tax imposed on RCS which is not waived by the City, • insurance coverage beyond our basic general liability and workers compensation requiring an additional premium', • sales or use tax or any other tax imposed on these fees, and • report reproduction beyond the proposed numbers of copies of the final Reports. RCS will submit five equal invoices plus any miscellaneous costs from the previous paragraph. The first invoice will be submitted ten days after notice to proceed. Each invoice will be due within 30 days of submission. Subsequent invoices would be submitted each month following. Should the report be completed and presented to the City Council prior to the end of the billing schedule, all remaining invoices would be due and payable. The software will be billed in one invoice after the software has been installed at the City. Term of Offer. These prices and the Proposal will be honored until June 30, 2001. 'RCS standard coverage includes workers compens ation pursuant to state law,comprehensive liability insurance with a minimum combined single limit coverage of$1,000,000 and professional liability insurance with a minimum coverage of$1,000,000 per occurrence. 5 t . City of Azusa - Fee Study and Cost Allocation Study Request For Proposal PROJECT STAFF Our professional qualifications are attached hereto as Appendix A. Only firm principals will be involved in the project, as listed below. Rick Kermer, CPA. President Scott Thorpe, Senior Vice President Owen Olsen, CPA. Vice President Eric Johnson, Vice President REFERENCES We have completed similar projects for the jurisdictions listed in Appendix B and would request you to contact them for references. A more extensive and specific list can be provided on request. Please also see listings on individual professional resumes. CONCLUSION RCS looks forward to being of assistance to the City of Azusa in identifying and allocating its costs. END 6 APPENDIX A RESUMES s < ALBERT RICHARD ("RICK") KERMER,JR. EDUCATION Bachelor of Arts -University of Chicago-Economics Master of Business Administration - University of Chicago-Accounting and Math Methods/Computers PROFESSIONAL CERTIFICATION Certified Public Accountant, State of California PROFESSIONAL EXPERIENCE Revenue&Cost Specialists/Management Services Institute - President (1979-Present)Chief Executive Officer of a diversified management services company. City of Buena Park-Director of Finance/City Treasurer (1976-1979)Managed a department responsible for administering the budget and general accounting plus water billing, treasury management, business licensing and data processing of a full-service city. Developed and implemented an integrated on-line financial and program budgeting system. Prepared City's first Annual Financial Report for FY 1978-79 which received a CSMFO Meritorious Award. Municipal Finance Consultant, Lecturer and Author (1976-Present) Performed accounting and financial assistance to numerous municipal governments. Assisted redevelopment agencies, housing authorities, and other specialized districts. Provided contractual accounting services to cities including service as Acting Controller of Compton. Lecturer on governmental accounting,budgeting,cost accounting and risk management at the University of Southern California. Speaker at several League of California Cities meetings on risk management and cost accounting. Co-author of several articles on risk management published by the Municipal Finance Officers Association and Western Cities magazine. Co-author of the League of California Cities publication, Cost Accounting for California Cities. City of Lynwood-Fiscal Officer (1975-1976)Created Finance Department. Established centralized purchasing and review of accounts payable. Administered risk management program. Organized utility billing system for accounting control and follow-up on delinquents. Lance,Soil& Lunghard,CPAs-Senior Auditor (1971-1975) Audited the Cities of Bell, California City, Claremont, Costa Mesa, Duarte, El Monte, Lynwood, Montclair, Oxnard, Rialto, San Dimas and Whittier. Recommended warrant processing and receipting procedures. Reviewed internal control and recommended changes to strengthen same. Prepared annual financial reports and monitored adherence to generally accepted accounting procedures. Publications: Co-Author of Cost Accounting for California Cities, League of California Cities, 1981 Sacramento, CA ALBERT RICHARD ("RICK") KERMER,JR.-(continued) CLIENTS SERVED SERVICE COST STUDIES SERVICE COST STUDIES(cont) City of Alhambra City of Sierra Madre City of Banning City of Solana Beach City of Big Bear Lake City of South Gate City of Brea City of South Lake Tahoe City of Carlsbad City of Thousand Oaks City of Carpinteria City of Tulare City of Ceres City of Turlock City of Chino City of Upland City of Claremont City of Villa Park City of Coachella City of Vista County of Contra Costa City of Westminster City of Corona City of West Jordan,Utah City of Cudahy City of Dinuba COST ALLOCATION PLAN City of Dublin,Ohio City of Alhambra City of Folsom City of Buena Park City of Fontana City of Carlsbad City of Foster City City of El Cajon City of Fullerton City of Lynwood City of Goodyear,Arizona City of Rialto City of Hemet City of San Rafael City of Highland City of Solana Beach City of Huntington Beach City of Thousand Oaks County of Imperial • City of La Mirada CASH MANAGEMENT City of La Palma City of Buena Park City of Lake Forest City of Commerce City of Lemoore City of Compton City of Lindsay La Mirada Civic Theater City of Los Altos City of Palmdale City of Lynwood City of Mammoth Lakes ACCOUNTING PROCEDURES City of Marina City of Buena Park City of Merced Commerce Redevelopment Agency City of Milpitas City of Compton City of Monrovia City of La Habra City of Monterey City of La Palma City of Moreno Valley City of Morgan Hill City of Morgan Hill City of Palmdale City of Norwalk South Gate Housing Authority City of Oakdale City of Oceanside DATA PROCESSING Oceanside Harbor District City of La Palma City of Palmdale Ontario-Montdair School District City of Palm Desert City of Palmdale City of Pasadena City of San Clemente City of Pittsburg City of South Gate City of Pomona City of Villa Park City of Port Hueneme City of Rancho Cucamonga ORGANIZATIONAL AND MANAGEMENT City of Rancho Palos Verdes City of La Mirada City of Red Bluff Ontario-Montclair School District City of Redlands City of South Gate City of Rialto City of Vista City of Richmond City of Riverside UTILITY RATE STUDIES City of Rocklin City of Brea City of Salinas City of Chino City of San Clemente City of El Segundo City of San Juan Capistrano City of San Rafael LONG RANGE FINANCIAL PLAN City of Sanger City of Chino City of Santa Clarita City of Cudahy City of Scotts Valley City of Lake Elsinore City of Seal Beach City of South Gate City of Selma City of Hesperia City of Turlock • , SCOTT IAN THORPE EDUCATION Bachelor of Public Administration-San Diego State University Master of Public Administration-California State University Fullerton PROFESSIONAL EXPERIENCE Revenue& Cost Specialists/Management Services Institute-Senior Vice President (1985-Present)Principal in a municipal management services company providing diversified financial services. City of Brea-Management and Budget Manager (1984-1985)Responsible for development of budget preparation and management information reporting systems. Created and established a 50-workstation personal computer operation from acquisition, placement, and maintenance of all equipment to initial and on-going training. Created a comprehensive legislative program for reviewing all federal, state, and local legislation. City of Anaheim-Management Auditor (1979-1984)Assisted in the preparation of$350,000,000 annual budget. Provided centralized management support and assistance of line departments with a variety of services including work measurement and management techniques program development,productivity improvement, internal management audits,budget review/analysis, revenue forecasting and auditing, data processing systems development. Specialized in management assistance to stadium, convention center, and golf operations. Responsible for fiscal and management training sessions required of all city management staff. City of Covina-Administrative Assistant to the City Manager (1974-1979) Performed general program development with significant emphasis on the improvement of the budget, legislative, public information, and agenda process systems. Conducted major annexation study and effort. City of Chula Vista-Administrative Aide (1973-1974)Completed City-wide Policy and Procedure Manual. Conducted operation reviews of long term fire vehicle equipment purchases and of the municipal bus system. OTHER ACCOMPLISHMENTS ABC Elementary School District Closure Project-Enrollment Projections Charter Oak Unified School District Closure Committee-Board Appointee Lecturer on various municipal govemment/management topics. PUBLICATIONS "Financing Capital Improvements", Journal American Water Works Association, August, 1991, pages 50-52 "Impact Fees: Practical Guide for Calculation and Implementation",Journal of UrbanPlanningand Development, Vol. 18, No. 3, September, 1992, pages 106-118 SCOTT I. THORPE (continued) CLIENTS SERVED DEVELOPMENT IMPACT FEES MBSYSTEM COST STUDIES(Cont.) City of Upland,CA City of Barstow,CA City of West Covina,CA Brigham City Corporation,UT County of Ventura,CA,Fire District City of Carpinteria,CA County of Imperial,CA City of Chino,CA City of Coachella,CA MBS SOFTWARE INSTALLATION/TRAINING City of Corona,CA City of Bend,OR City of Folsom,CA City of Kennewick,WA City of Gilroy,CA,Review of Existing DIFs City of Taft,CA City of Hemet,CA City of Highland,CA MASTER FACILITY PLANS/CIPS City of Lake Havasu City,AZ City of Big Bear Lake,CA(5/10 year) City of Lemoore,CA Brigham City Corporation,UT Town of Mammoth Lakes,CA City of Carpinteria,CA City of Morgan Hill,CA ' City of Chino,CA North Ogden City,UT City of Corona,CA Town of Paradise,CA City of Folsom,CA City of Reedley,CA City of Highland,CA City of Rialto,CA City of Lake Havasu City,AZ City of Riverside,CA,City-wide Town of Mammoth Lakes,CA City of Riverside,CA,Fire Services North Ogden City,UT City of Riverside,CA,Parks&Operations Services Town of Paradise,CA City of Sedona,AZ City of Sedona,AZ City of Selma,CA City of Selma,CA City of Sierra Madre,CA South Jordan City,UT SANBAG South Ogden City,UT County of San Bernardino,CA City of Tracy,CA,Public Facilities City of Scotts Valley,CA West Jordan City,UT South Jordan City,UT South Ogden City,UT City of Tracy,CA,Public Facilities MISCELLANEOUS PROJECTS West Jordan City,UT City of Azusa,CA-Bldg.Plan Check/inspection Process Review City of Tulare,CA City of Colton,CA-Utilities Collection Procedural Manual City of Fontana,CA-General&Departmental Overhead Plan MUNICIPAL BUSINESS SYSTEM COST STUDIES City of Hemet,CA-Supplemental DIF-Public Peril Report City of Azusa,CA City of Highland,CA-Capital Financing Plan City of Banning,CA City of Highland,CA-Fee and Rate Schedule City of Brea,CA City of Lake Havasu City,AZ-Capital Financing Plan City of Bend,OR Los Angeles Fire/Police Retirement System-Fiscal Review City of Carpinteria,CA City of Redlands,CA-Corp.Yard Debt Financing Cost Dist. City of Carson,CA City of Redlands,CA-Solid Waste Collection/Landfill Rate Study City of Chino,CA City of Redlands,CA-Street Sweeping Rate Study City of Corona,CA City of Port Hueneme,CA-Revenue Search City of Cotati,CA San Bernardino County,CA,Special Dist.Office,Finance Review City of Fontana,CA South Lake Tahoe,CA-Transfer of Custody Cost Verification City of Hesperia,CA Town of Windsor,CA-Long Range Capital Financing Plan City of Highland,CA City of Kennewick,WA City of Lake Elsinore,CA MUNICIPAL CODE REVIEWS City of Long Beach,CA,Marine Bureau City of Milpitas-Business License Ordinance Review City of Lynwood,CA City of Pico Rivera-Business License Ordinance Review City of Ontario,CA,Fire Department City of Porterville,CA City of Rancho Mirage,CA INTERNATIONAL MANAGEMENT TRAINING City of Redlands,CA Slovenia Ministry of Local Affairs(municipal services) City of Rialto,CA Philippine Ministry of Economic and Capital Development City of Rocklin,CA City of Shafter,CA South Jordan City,UT City of Taft,CA OWEN 0.OLSEN EDUCATION Bachelor of Arts- University of California at Los Angeles Accounting,Auditing and Taxation -U.C.L.A. Extension Accounting and Law- Florida Southern College-Lakeland, Florida PROFESSIONAL CERTIFICATION Certified Public Accountant-California PROFESSIONAL EXPERIENCE Revenue&Cost Specialists/Management Services Institute -Partner (1981-Present) Providing financial and accounting type services for municipalities, counties and special districts. Certified Public Accountant (1980-1981)Consulting accounting services for the cities of Costa Mesa,Duarte,La Mirada, Palmdale,and South Gate Housing Authority; audited Central Basin Municipal Water Districts; audited Southeast Recreation and Park District for the cities of La Mirada and Norwalk;performed services for the Retirement Plan for Safety Employees of the City of Costa Mesa; compiled financial statements for corporations, partnerships and sole proprietorships; prepared tax returns for corporations (profit and non- profit), partnerships,estates(Form 706 and 1041)and individuals;represented clients before the Internal Revenue Service, Board of Equalization, Franchise Tax Board, County Property Tax Assessments,as well as other related services. Lance, Soli& Lunghard-CPA (1967-1980) Supervised audits, prepared financial statements and provided management services to various-sized cities, special districts and authorities; provided accounting and tax services for diversified corporations, partnerships, estates,and individuals. Alert Refractory Corporation, Florida (1965-1967)Managed corporate finances for three interrelated corporations that performed contract work in Alabama, Florida, Georgia, North Carolina, Illinois, Louisiana, New Mexico, and Canada. Mentor Engineering Corporation, Florida-Treasurer (1961-1965) Managed corporate finances for an engineering corporation that serviced aerospace and defense industries clients. A security clearance was required. State of California-Disability Insurance Officer (1957-1961)Claims Examiner for the Department of Employment. • OWEN 0. OLSEN CLIENTS SERVED GANN APPROPRIATION LIMIT Highland CITIES/TOWNS Lake Forest American Canyon Murrieta Avalon Santa Clarita Azusa Yucca Valley Banning Bell Gardens MUNICIPAL BUSINESS SYSTEM COST STUDIES Carson City of Hollister Chino City of Norwalk Chula Vista City of Pomona Compton City of Rancho Palos Verdes Coronado City of Seaside Cotati City of Stanton Cypress City of Tracy Del Rey Oaks Town of Truckee Fontana County of Contra Costa Hawthorne County of Imperial Irwindale La Mirada DEVELOPMENT IMPACT FEES-AB 1600 La Palma City of Chino Lake Forest City of Hemet Lincoln City of Palmdale Lynwood Mammoth Lakes FINANCIAL ACCOUNTING Marina City of Coachella and Coachella CRA Montclair City of Compton and Compton CRA Morgan Hill City of Cudahy and Cudahy RDA Pacific Grove City of Fontana Palm Desert City of Garden Grove(Contribution In-lieu for Street Damage) Pismo Beach City of Hawthorne and Hawthorne RDA Rancho Mirage City of La Mirada and La Mirada RDA Redlands City of La Palma and La Palma CDC Rocklin City of Morgan Hill Sand City City of Pacific Grove Santa Clarita City of Rialto Santa Monica City of South Gate Solvang City of Taft and Taft RDA Truckee City of Westminster SPECIAL DISTRICTS San Bernardino County City Managers(Booking Fees) Carpinteria Sanitary District Cypress Parks&Recreation District AUDITING San Bernardino Mtn.Comm.Hospital District Summerland Sanitary District City of Arcadia City of Bell BOND ISSUES-CASH FLOWS City of Bellflower City of Banning City of California City City of Big Bear Lake City of Claremont City of Chino and Chino RDA City of Costa Mesa City of Coachella and Coachella RDA City of Covina Cudahy RDA City of Duarte City of El Segundo City of El Monte City of Fontana City of Fillmore City of Hawthorne City of Huntington Park City of La Mirada and La Mirada RDA City of Lynwood La Palma CDC City of Montclair City of Redlands City of Oxnard City of Taft City of Rialto Visalia RDA Central Basin Municpal Water Dist. Central&West Basin Water Replenishment Dist. HOUSING AUTHORITY-SECTION 8 County of Los Angeles-San Dimas Civic Center Authority City of Hawthorne El Monte Chamber of Commerce City of South Gate Glendora Library Authority City of Norwalk La Habra Heights Mutual Water Co. Lynwood Chamber of Commerce NEWLY INCORPORATED CITIES/TOWNS- San Dimas-Laveme Recreational Authority PROPERTY TAX TRANSFERS South East Recreation&Park District American Canyon Calimesa Canyon Lake ERIC S.JOHNSON EDUCATION Bachelor of Arts-University of Redlands, Redlands, California PROFESSIONAL EXPERIENCE Revenue&Cost Specialists/Management Services Institute-Partner (January 1990-Present) Provide general financial management assistance to municipalities,counties,and special districts. Unit Distribution-Customer Service Representative (July 1989-January 1990) Administered a distribution account for client and acted as a liaison between client and their customers. City of Redlands Redevelopment Agency-Redevelopment Intern (November 1987-May 1989) Researched issues related to Redevelopment for the Director. Audited the Agency budget. Researched and reported on the Agency's 20% "set-aside" responsibilities for Low& Moderate Income Housing. CLIENTS SERVED MUNICIPAL BUSINESS SYSTEM COST STUDIES PROPERTY TAX TRANSFER City of Banning City of American Canyon City of Carlsbad Town of Truckee City of Corona Contra Costa County GANN APPROPRIATION LIMIT City of Dublin,OH San Bernardino Mts.Community Hospital District City of Folsom Town of Truckee City of Highland City of Huntington Beach COST ALLOCATION PLAN Imperial County City of Carlsbad City of La Puente Coachella Valley Association of Governments City of Lincoln County of Cobb,GA City of Lindsay City of Corona City of Loma Linda City of Folsom City of Long Beach Marine Bureau City of La Puente City of Milpitas City of Lathrop City of Monterey City of Lincoln City of Morgan Hill City of Lynwood City of Pico Rivera City of Palmdale City of Redlands San Bernardino Associated Governments City of Rialto County of San Bernardino Special Districts City of Santa Clarita City of Santa Paula City of Santa Paula City of Seaside City of Seaside City of Solana Beach City of Solana Beach City of Thousand Oaks City of South Lake Tahoe City of Tracy City of Thousand Oaks County of Tulare City of Tracy Town of Truckee SOFTWARE TRAINING/INSTALLATION Ventura County Fire District City of Carlsbad City of West Covina City of Dublin,OH City of West Jordan,Utah Imperial County City of Westminster City of Lake Havasu City,AZ City of Yuba City City of Monrovia -- City of San Rafael City of South Lake Tahoe Institute Of Public Affairs,Univ.Of So.Carolina • APPENDIX B REFERENCE LIST REFERENCE LIST Jurisdiction Reference Title City of Corona Elray Konkel Finance Director 909/736-2374 Debbie Foster Revenue Manager City of Santa Paula Peter Cosentini City Manager 805/9334200 Glenda Jay Finance Director City of Tracy Fred Diaz City Manager 209/8314103 Zane Johnston Finance Director City of Solana Beach Robert Semple City Manager 619/755-2998 Gavin Cohen Finance Director City of Rialto Joseph Guzzetta City Administrator 909/820-2525 Andrew Green Finance Director City of Carlsbad Lisa Hildabrand Finance Director 760/434-2872 City of Folsom Dave Sanders Finance Director 916/355-7200 Doug Udell Asst. City Manager City of Highland Sam Racadio City Manager 909/864-6861 City of El Cajon Mike Shelton Director of Finance 619/441-1721 City of Monrovia Mark Alvarado Finance Director 818/359-3231 City of Hemet Steve Temple Finance Director 909/658-9411 Rich Jacobs Sr. Accountant City of Santa Clarita George Caravalho City Manager 661/255-4901 Steve Stark Admin. Services Director City of Selma Judy Bier Finance Director 559/896-1064 r D MAXIMUS GHelping Government Serve The People Ms. Shawna Whallon April 12, 2001 Assistant Director of Finance City of Azusa 213 East Foothill Blvd. Azusa, California 91702 Re: Cost Plan and User Fee Study Proposal Dear Ms. Whallon, DMG-MAXIMUS is pleased to present the City of Azusa with a proposal for development of a cost allocation plan and user fee study. DMG-MAXIMUS provided the City with a similar (and successful) study seven years ago. Many of our clients update their cost of service studies after a reasonable period of time, as service delivery and costs change, and the cities wish to: (1) maintain revenue neutrality,and (2)comply with cost recovery legislation. We are ready to begin work on this project upon approval of this proposal. Please feel free to contact me at (916) 485-8102 if you wish to discuss any additional details. We look forward to continuing our relationship with the City of Azusa. Enclosed for your review is an example of a cost allocation plan and user fee study. Sincerely, RICHARD L. PEARL Vice President Attachments 4320 Auburn Boulevard, Suite 2000 • Sacramento, CA 95841 • 916.485.8102 • FAX 916.485.0111 Cost Allocation Plan and User Fee Study Proposal Azusa,California L'I'ABLE OF CONTENTS' BACKGROUND 1 Summary 1 Cost Plan Rationale for Azusa 1 Fee Study Rationale for Azusa 1 DMG-MAXIMUS 2 PROJECT DESCRIPTION 5 PROJECT SCOPE AND DELIVERABLES 5 Proposed Scope 5 Exclusions and Limitations 5 Proposed Deliverables 5 PROJECT COST AND SCHEDULE 6 Proposed Cost 6 Proposed Cost for Each Fee Service Category 6 Reduced Study Cost Scale 6 Project Payment Schedule 6 Potential Project Schedule 6 METHODOLOGY AND APPROACH 7 CONCEPTUAL STUDY FRAMEWORK 7 Cost Allocation Plan 7 User Fee Analysis 8 April 12,2001 •. a Cost Allocation Plan and User Fee Study Proposal Azusa,California ''TABLE OF CONTENTS' Public Policy Matrix 9 Public Policy Fee Matrix 10 OVERVIEW OF OUR APPROACH 11 WORK PLAN 12 Summary 12 Specific Tasks to be Performed 12 Workplan Flexibility 16 STAFFING PLAN 16 Summary 16 Project Roles 16 Project Staff 17 City Staff Requirements 19 CONCLUSION 20 Summary 21 References and Staff Qualifications 21 Proposal Approval 21 • ii April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California 'BACKGROUND' Summary In 1994 DMG-MAXIMUS completed a cost allocation plan and user fee study for the City of Azusa. That study identified significant revenue subsidies that, in a large measure, were addressed by the City in fee revisions. Like most cities and counties in the United States,the city of Azusa will continue to benefit from an increase in revenue through improvements in the efficiency, appropriateness, effectiveness, and understanding of some of the tools used to collect revenues. This proposal describes the benefits the city will again receive from a fee for service study. Per instructions of the City, we have sectioned this proposal into a cost allocation plan component and a user fee analysis component. Our pricing includes both separate and combined engagements. Please also note that our proposal includes only the administrative fees for the utility operations,and specifically excludes all rate setting fees. Cost Plan Rationale for Azusa We understand that the City has not formally reviewed the overhead calculation since our 1994 study. By using our rigorous approach, professional staff, and proprietary software, the DMG- MAXIMUS cost allocation plan study will detail the appropriate administrative support costs to each city department, both within the general fund, and external to the general fund. We will prepare a full cost plan for internal charging and a separate plan that fully complies with OMB Circular A-87 for claiming federal and state grants and other external revenues. The benefits of the cost plan include: • Ability to charge federal and state grants (SB 90, CDBG, gas tax, Section 8 Housing) to maximize recoveries through inclusion of indirect costs. • External and objective support for internal charging,which can reduce criticism and mistrust within the City. • Enhanced cost recovery for central service departments and functions. • Opportunities to increase revenue. Fee Study Rationale for Azusa We understand that the City has not formally reviewed its user fees since our 1994 study. We find that the increased cost of providing services over time, without a corresponding increase in fees, typically causes an under-recovery of costs. Furthermore, without an updated cost allocation plan, charges to the city's enterprise funds may be understated, and that user fees most likely do not include all of the applicable costs. Finally, the city may now be inadvertently overcharging for services, which contravenes the traditional government concept of charging only up to the full cost of the service provided. These three factors cause a fee schedule to Page 1 of 21 April 12,2001 • . Cost Allocation Plan and User Fee Study Azusa,California • become obsolete. Consequently, Azusa would likely benefit a great deal from a current review and recalculation of the user fees, by recovering a greater percentage of costs, and more fully understanding the true cost of providing certain services. Just like the cost-recovery ability of a cost plan, our experience shows that user fee studies normally result in the same situation—the legitimate increase in fees made possible by the calculation of the true costs, which often exceeds the cost of the fee study, by as much as five times annually. This benefit is above and beyond any additional tangible and intangible benefits you would receive, including: • Knowledge of the full cost of fee-related services • Knowledge of the current subsidy or over-recovery of the cost of fee-related services. • Comparison of fee levels with other jurisdictions. • Identification of opportunities for additional revenue. • Identification of potential new fees for services. DMG-MAXIMUS' costs of service studies are uniformly implemented because of our attention to the social, economic and political impacts of our analysis. Our numbers are totally supportable, our recommendations are realistic and implementable, and we add value to the study by contrasting the client's fee schedule with other comparable cities. DMG-MAXIMUS As the largest firm in the United States specializing in local government consulting, DMG- MAXIMUS has long been pre-eminent in preparing cost allocation plans and cost of service studies. We also provide a wide range of other fiscal and management consulting services. DMG- MAXIMUS has 35 offices and more than three hundred consultants nationally. DMG-MAXIMUS, originally known as David M. Griffith and Associates, Ltd., was founded in 1976. In May 1998 David M. Griffith and Associates, Ltd. merged with MAXIMUS, Inc. DMG- MAXIMUS is recognized as the leading firm providing a broad range of management, financial, operational, and human resource consulting services to local and state governments throughout the country. Our clients include over 2,000 governments, universities, and other public sector and not- for-profit otfor-profit organizations. Page 2 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California Consultants of DMG-MAXIMUS have been called upon to examine virtually every facet of local government operations. Major public sector services offered by DMG-MAXIMUS include: • Cost allocation and indirect overhead rates • Cost of Service analysis(activity-based costing,fee for service, user fee,etc.) • Revenue enhancement(impact fee analysis,TOT audits,revenue maximization) • Operations improvement and performance measurement • Fleet management consulting • Internal service fund analysis • Executive recruitment • Franchise fee/transient occupancy tax audits • State Controller's Report preparation(California) • State mandated cost recovery(California SB 90) The DMG-MAXIMUS Western Region is headquartered in Sacramento, California,with additional offices in Oakland, California, Irvine, California, Portland, Oregon and Denver, Colorado. There are 35 professionals in the Western Region. Our goal is to provide the best possible service in order to meet the City's needs while maintaining the professional integrity of the product. We built our cost of service practice on the foundation that we continue to be the most knowledgeable and technically advanced company that provides these services. We not only have extensive experience in cost plan and user fee studies, but also have been leaders in the development of software specific to these applications. We believe that we set the standard in activity based cost analysis for local agencies. DMG-MAXIMUS is a large firm. The size and breadth of our firm is advantageous to our clients because of our capability to provide virtually seamless consulting service covering many disciplines. The firm, however, has never forgotten its roots or the reasons for its continued success, which is based on individualized service,provided quickly and professionally. DMG-MAXIMUS is the leader in providing user fee cost analysis services to local governments across the nation. With hundreds of fee study clients and many years of experience, we can expertly and efficiently prepare a user fee analysis for Azusa. Specific highlights of our experience include: • Experience with Indirect Cost Allocation Plans and Cost Recovery. DMG-MAXIMUS consultants prepare cost allocation plans annually for over 1,500 state, local, and special district government agencies. Our California office has produced hundreds of cost plans. This experience with so many different jurisdictions enables DMG-MAXIMUS consultants to quickly and accurately analyze agency operations and determine the most beneficial method(s) for recovering indirect costs. Furthermore, DMG-MAXIMUS consultants perform all necessary data collection tasks and work to minimize staff disruption. Page 3 of 21 April 12,2001 • r „. ' Cost Allocation Plan and User Fee Study Azusa,California • Experience with user fee studies. Our Western Region has performed over 75 user fee studies since 1983. The studies were for clients whose population size ranged between 8,000 and 500,000. • Implementation. The best study is of no value if it is not implemented. A hallmark of our approach is that positive things happen: (1) city management and the community recognize the impact of user fee services on the general fund, and (2) based on the former, your city council can increase fees and reduce or eliminate user fee subsidies. Page 4 of 21 April 12,2001 , Cost Allocation Plan and User Fee Study Y' Azusa,California 'PROJECT DESCRIPTIONI PROJECT SCOPE AND DELIVERABLES Proposed Scope The DMG-MAXIMUS study will include two cost allocation plans (full-cost and A-87), and an analysis of the following fee for service areas: planning, engineering, building and safety, police, fire, and recreation. For building and safety, DMG-MAXIMUS will provide its Nexus model analysis. Building and safety fee schedules have traditionally been implemented based on building valuation and the Uniform Building Code fee schedules. This format is now in question due to the fact that there is no discernable relationship between the fee schedule and the services provided. DMG-MAXIMUS has developed a new schedule based on the cost of providing services to specific categories, i.e. single family residences (tract, custom), retrofits, commercial (by category), industrial (by category), etc. We believe this is the most legally defensible format for a political jurisdiction. Exclusions and Limitations It is important to also note the exclusions from our proposed services. DMG-MAXIMUS' study will not include a review of any taxes, impact fees, or capacity based utility rates. Regarding impact fees, we have performed many of these studies for cities in many states, and would be pleased to offer a separate proposal for the city's consideration in this area, at the city's direction. Proposed Deliverables DMG-MAXIMUS will provide: • A series of worksheets illustrating the appropriate allocations of the central service's costs to other Azusa departments; • A cost of service fee analysis, showing the full cost of providing services (allowable fee levels),the current fee amounts,and the resultant current Azusa fee subsidies. • A summary report documenting our findings and, at Azusa's request, a presentation to the city council to explain our methodology and findings. Both the cost plan and user fee studies are stand-alone documents. There is, however, an economic benefit to the City to combine the studies, as this is a most cost/effective way for DMG-MAXIMUS to produce the body of information, which translates into a lower cost to the client. PROJECT COST AND SCHEDULE Page 5 of 21 April 12,2001 r ' - Cost Allocation Plan and User Fee Study Azusa,California Proposed Cost The most efficient, cost-effective, and beneficial user fee study approach is to engage DMG- MAXIMUS to complete a comprehensive cost allocation plan (full cost and OMB A-87) and user fee study for the entire city (following departments: planning, engineering, building and safety, police, fire, recreation). The full cost for the combined cost plan/fee study is $48,000 in professional service fees plus a maximum of$3,500 in expenses. If the studies are contracted for independently, the fee for the cost plan is $15,000 for the cost plan plus a maximum of$1,500 in expenses, and $35,000 in professional service fees plus a maximum of$2,500 in expenses for the user fee study. Please note that our cost of service studies traditionally return at least five times the project's cost, in new revenue annually. These fees incorporate all proposed consultant labor and expenses, including the cost for two presentations to the city council. Additional consulting services and presentations are available on a time and actual expense basis. We propose the following payment schedule for completed project tasks: Project Payment Schedule Milestone % Of Total Cost Draft Cost Plan 25% Draft Fee Analysis 40% Final Cost Plan 25% Final Fee Analysis 10% TOTAL 100% Potential Project Schedule With good cooperation from a city, DMG-MAXIMUS can complete a cost plan/user fee study project in four months from contract execution. _ Page 6 of 21 April 12,2001 . r S Cost Allocation Plan and User Fee Study Azusa,California rVIETHODOLOGY AND APPROACH) CONCEPTUAL STUDY FRAMEWORK The DMG-MAXIMUS fee and charges analysis includes two distinct components: the cost allocation plans, and the user fee (fee-for-service)analysis. Cost Allocation Plan A cost allocation analysis distributes central service and other administrative support costs to the users of those services. Typical central service providers include finance, city manager, purchasing, facility maintenance, personnel, city attorney, and other functions providing services to other city agencies. The list is sometimes expanded to include departmental administration, such as public works administration, community development administration, and other • functions that have only a limited breadth of services. The objective of this analysis is to provide information to help the city determine the full costs of providing "line" services. The cost plan identifies the indirect/overhead allocations to be added to a program's direct costs. The combination of direct costs and the indirect costs identified in the Cost Allocation Plan comprise the total program costs. The DMG-MAXIMUS approach allows management to see how much it costs to provide public and internal services. This information is helpful in addressing internal charging issues, as well as enabling the evaluation of privatization and contract services issues. A Cost Allocation Plan is essential for the development and consideration of costs included in a Fee Study. Other uses of the plan include: • Charging indirect overhead to federal and state grants (e.g., SB 90, CDBG, Housing (Section 8), and Gas Tax). • Charging external agencies and funds their fair share of support costs (e.g., redevelopment agencies and enterprise funds). The cost allocation methodology followed by DMG-MAXIMUS (double step down, cross allocation) is derived from the federal government's guidelines for cost allocation: OMB A-87. Specifically, the format is the most rigorous of the four allowable formats, and we believe it provides the best, most defensible results. The methodology is approved by the California State Controller's Office for inter-governmental cost claiming. The DMG-MAXIMUS system produces specific allocations from the central service departments to user operations, but we can also use the system to create percentage overhead rates for users. This information can help the city develop burden rates and full-cost productive hourly rates. In the cost plan, we subdivide each central service into discrete missions, or functions, and then distribute indirect costs to each user of service based on proportionate usage. While the detailed cost plan document tends to be voluminous, we also prepare summary schedules (located at the Page 7 of 21 April 12,2001 I Cost Allocation Plan and User Fee Study Azusa,California front of the report) to enable easier reading and understanding of the outcomes. The remaining sections provide the distribution methodology and work papers. There are no hidden allocations or accounting tricks, so both the providers of services and the receivers of those services can analyze the data and ultimately feel comfortable that they were treated fairly in the distribution. User Fee Analysis A DMG-MAXIMUS User Fee Study determines the full cost of services offered by the city for which user fees are currently being charged or could be charged. We compare the full cost of the services to the agency's fee schedule to determine the amount of subsidy (or occasionally, overcharge). DMG-MAXIMUS can also assist in understanding economic issues related to fees, such as elasticity of demand, and we can provide information on what other jurisdictions charge for similar services. With the additional knowledge from our study, the City can make informed decisions concerning appropriate fee adjustments to increase revenues or ensure that charges are consistent with costs. The underlying rationale to charge full cost for user fees is simply this: the city is providing a distinct service or product to a business or individual that is gaining a monetary, emotional, or recreational benefit. Equity principles suggest that others who do not receive the benefit should not subsidize those individuals or businesses that do receive the benefit. For example, why should a long-term resident living downtown contribute towards a subsidy to a developer opening up a new subdivision on the edge of town? Historically, cities generally did not stress subsidy issues, since there were alternative tax avenues or sufficient resources available to fund government services. With increasing service demands and reductions in state and federal contributions, revenue-related issues have come to the forefront—and subsidies impact revenues. We recognize, however, that there are circumstances and programs that may warrant a subsidy, such as youth, senior, and disadvantaged recreation programs, certain classifications of code enforcement, library services, etc. The issue of fees and subsidies is, basically, a public policy consideration. The city ultimately needs to decide which fees and services to subsidize, and DMG-MAXIMUS can provide the information necessary to make an informed decision. To clarify the concept, DMG-MAXIMUS developed a service/benefiting agent matrix to help place the subsidy issue in proper context. The matrix shown on the following page presents the conceptual basis for typical fees and potential subsidies: Page 8 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California PUBLIC POLICY MATRIX WHO BENEFITS TYPE OF SVC. TAX V. FEES - I y v W V Community Public 100% Taxes v y v Primarily the comm. w/ someMostly taxes & Public/Private some fees indiv . benefit v Primarily the Mostly fees & indiv. w/ some Private/Public some taxes comm. benefit v Individual Benefit Private 100% Fees The matrix on the following page addresses typical fee issues in detail for selected hypothetical fees: Page 9 of 21 April 12,2001 • J of �, r Cost Allocation Plan and User Fee Study Azusa,California PUBLIC POLICY FEE MATRIX Priv/Individual Mostly Private/ Mostly Public/ Public FEE: Oriented: Some Public: Some Private: Oriented: CURR. FULL RECM % RECM % RECM % RECM % DEPARTMENT/FEE FEE COST FEE Subs. FEE Subs. FEE Subs. FEE Subs. PLANNING Conditional Use Permit 1,500 2,500 2,500 0% Lot Line Adjustment 850 1,250 1,250 0% Tentative Map 2,500 4,000 4,000 0% Design Review 500 1,000 800 20% Environ. Impact Review 3,000 6,000 6,000 0% Appeal 25 800 100 90% General Plan Update 0 125,000 0 100% CODE ENFORCEMENT Apartments(>4) 0 1,500 1,500 0% Private Residences 0 300 200 33% Restaurants 750 1,000 1,000 0% ENGINEERING Street Cut 35 90 90 0% Tentative Map 850 1,225 1,225 0% Public Right of Way 0 600 300 50% Plan Check 1,000 1,400 1,400 0% RECREATION Adult Sports Tennis 2 5 4 20% Dance Classes 30 40 35 13% Trips 30 60 40 33% Youth/Seniors Tennis 2 5 3 40% ' Trips 20 40 25 37% Golf 10 30 25 17% The city can develop this matrix using information from the DMG-MAXIMUS Fee Study to help decide appropriate fee levels and subsidies. DMG-MAXIMUS believes that construction of the matrix is important in generating acceptance of fee for service cost recovery levels by the city council and community/business groups. Through this visual perspective, the rationale for cost recovery becomes clear and defensible. Page 10 of 21 April 12,2001 • • I — Cost Allocation Plan and User Fee Study Azusa,California OVERVIEW OF OUR APPROACH There are five aspects of our approach that we believe are most significant: 1. Interactive Work Program - The DMG-MAXIMUS approach is to work closely with management and staff to produce an analysis of cost of services and revenues that is thoroughly understood and verified by city staff. To this end, we repeatedly review our analyses and findings with staff, elicit their input, and draw upon their intimate knowledge of city operations. This is not to say that there may not be a divergence of opinion at the recommendation stage. Our goal, however, is to provide the client with the best information and statistics possible. Final implementation decisions, of course, remain with city leaders. 2. Experienced Team - DMG-MAXIMUS has been in existence nationally since 1975 and in California since 1979. Our Western Region management team has decades of experience. Most DMG-MAXIMUS consultants have been with the firm more than five years and all on-site consultants have significant experience in achieving the goals Azusa wishes to accomplish with this project. 3. Proven Methodology - DMG-MAXIMUS has produced thousands of cost plans for all sizes of cities and counties. We are the recognized experts in this field, both locally and nationally. We have also produced over 75 user fee studies in California, and at least an equal number in other states. Our systems have been time-tested. Of critical importance, however, is that our consultants are proven in their particular fields of experience. We get the job done--to our clients' complete satisfaction. 4. Computerized Support - DMG-MAXIMUS will utilize two integrated computer systems in the study. DMG-MAXIMUS developed its first automated cost allocation plan system in the late 1970's, and has consistently updated that model. Our system is in use in hundreds of governmental organizations. DMG-MAXIMUS' user fee model - FASTR - is also unique in that it specifically targets the cost of providing services, and measures the results from alternative fee strategies. 5. Realistic Pricing - DMG-MAXIMUS' strategy has always been to provide exceptional service at a fair price. We are in the California marketplace for the long term. A client well served will return for future engagements. Page 11 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California WORK PLAN Summary DMG-MAXIMUS will initially construct the cost allocation plans, as the full cost plan is to identify the full costs to include in the cost of service/fee study. We will then separate all costs and revenues within the various fee-related departments, and other appropriate functions into tax-based and fee- based groupings. Within the latter, we will then identify and calculate the full cost of all existing fees within the departments under study. Additionally, we will calculate the full cost of potential fees for these departments based on experience gained from previous engagements. At the conclusion of the above analysis we will prepare a report of our findings and present fee recovery recommendations. The report will include current fees, recovery levels as a percentage of full costs, full costs,recommended fees,and remaining subsidy. We can provide a fee schedule and plan,as well as assist the city with an implementation strategy. The following section describes the specific tasks that DMG-MAXIMUS will perform in order to accomplish the goals of this study. Specific Tasks to Be Performed Task 1:Project Initiation In our first task we will carry out those activities required to begin the engagement in a manner that will ensure timely and successful project completion. The specific activities include the following: • Meet with the Finance Director and other appropriate city representatives to discuss the goals,objectives,and overall scope of the engagement. Our designated Project Manager will represent DMG-MAXIMUS in this initial meeting. It is important that individuals who will be most directly concerned with the ultimate engagement results represent the city. • Based upon this meeting, we will finalize the scope of the engagement. Any significant variations will be documented in writing and provided to the city. • Establish project liaison requirements. Task 2: Develop Cost Allocation Plans DMG-MAXIMUS will prepare two cost allocation plans: 1. A Full Cost central service cost allocation plan for use in determining overhead charges to all city programs for primary use in calculating full costs in the User Fee Study,and Page 12 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California 2. An OMB A-87 plan for use in intergovernmental grants. The DMG-MAXIMUS cost allocation plan methodology is a double step down, cross allocation methodology, which is the most rigorous and comprehensive of the distribution options contained in Federal Circular OMB A-87 (the "bible" of cost allocation distribution systems). Our OMB A-87 plans adhere to the 1996 revised guidelines. Task 3:Develop Schedule of Service Areas to Be Analyzed DMG-MAXIMUS will develop a schedule of current and potential fee-for-service activities. Our experience in working with many other cities will aid in the development of potential fee services. Task 4: Develop Direct Service Costs For each fee-for-service activity (or a non-revenue producing service for which a fee could be imposed), DMG-MAXIMUS will develop the direct costs of providing the service. Direct costs generally include the salaries and benefits of those individuals actually performing the service and any services and supplies that can be directly attributable to the service. To the extent possible, we identify as many costs as possible as direct and treat the appropriate remaining costs as indirect. Based upon our extensive experience,we know that most supervisory and service and supply costs will be treated as indirect costs. In any case, a hallmark of the DMG-MAXIMUS approach is a fully substantiated cost analysis. For building-related fees, we will identify service costs on an occupancy basis (residential dwelling,restaurant,retail store,commercial high rise,etc.)and calculate the direct cost on a square footage basis. This methodology would replace the UBC rate tables as a charging mechanism. We believe this methodology produces a stronger nexus between permit/plan check fees and costs. Task 5: Distribute Department/Program Overhead Costs DMG-MAXIMUS will distribute indirect costs to each service or activity. In general, these costs reflect supervision occurring at the department/division/program level and associated services and supplies. Our approach to this distribution depends on the complexity of the governmental unit being analyzed. The overall distribution of costs is accomplished using our FASTR System. This system is the most comprehensive tool available to analyze governmental service costs. Task 6:Match Service Revenue with Service Costs Page 13 of 21 April 12,2001 • Cost Allocation Plan and User Fee Study Azusa,California We will match the total cost of each service with the fee revenue received from each service. In its basic form, the resulting table illustrates the total tax subsidy or the revenue surplus generated by each service. This table provides a departure point for use in fee discussions. Task 7: Review Cost, Revenue, And Subsidies With Departments The cost, revenue, and subsidy analyses developed by DMG-MAXIMUS are based on information supplied by city departments. In Task 7, we return to each department to review the preliminary results. We believe this to be an extremely important step,as it is the departments that must ultimately be comfortable with our cost analysis and methods. Based upon the departmental reviews,we make appropriate changes. Task 8: Conduct Comparative Survey To complement the cost analysis, DMG-MAXIMUS will compare select fees to those of up to five similar jurisdictions. This comparative survey will establish an indicator of the range for fees being charged by other comparable cities. Cities often want to know how current and proposed fees compare to neighbors when making pricing decisions. Task 9: Review Cost And Revenue Relationship With City Management Once we reach consensus with departments that the analysis portrays reality,we will review results with management. Cities usually find it desirable to eliminate subsidies,but there are issues to consider before making fee adjustments: • It may not be politically feasible to raise a particular fee. • It may not be legal to raise a particular fee. • An undesirable social consequence may result from raising a particular fee(e.g., a group may be excluded from a desired service). • An undesirable economic consequence may result(e.g., a fee increase may result in less revenue due to decreasing demand). Based upon these discussions and DMG-MAXIMUS' experience, we will formulate appropriate recommendations. Task 10: Revise Analysis/Recommendations Based on our discussions with senior management, we will make appropriate revisions to the study and/or our recommendations. -- Task 11: Develop Implementation Strategy Page 14 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California A principal objective of the DMG-MAXIMUS approach to all of our engagements is to facilitate positive change. We will work with senior staff to develop an appropriate and effective implementation strategy that will reflect Azusa's needs. We will also work with the city to address on-going maintenance of the study results. Task 12: Prepare and Provide Draft Report DMG-MAXIMUS will provide our project report to department heads in draft form. This step offers an opportunity to discuss individual recommendations in detail. Based upon these discussions,we will modify the draft report as required and submit it in final form. Task 13: Present Final Report The product from the proposed engagement is often controversial. We believe it is extremely important that all parties fully understand the basis for and rationale behind the project fmdings and recommendations. To this end, DMG-MAXIMUS is committed to providing all interested parties with an understanding of our approach and results. This typically requires: • A presentation to management with less emphasis on detailed methodology, and greater emphasis on the impact of recommendations and implementation strategies. • Engagement presentation to the city council to provide an overview of the project and its findings and to answer any questions concerning the project. Task 14: Project Close Out At the end of the project, we will perform those activities necessary to ensure successful • project completion, including: • Answer remaining questions and explain outstanding issues,and • Discuss update requirements and strategies. Work plan Flexibility Tasks 1-14 discussed above summarize the activities necessary to accomplish most cost plan and fee study projects. However, we remain flexible throughout the engagement, which allows us to modify this approach to meet the unique circumstances experienced by each client. Consequently, if this work plan does not specifically meet your needs, we- will work with you to revise our approach to fully accomplish the goals of this project. Page 15 of 21 April 12,2001 t.' Cost Allocation Plan and User Fee Study Azusa,California STAFFING PLAN Summary The preparation of central service cost allocation plans and comprehensive user fee studies are our primary DMG-MAXIMUS service to local government. Consequently, DMG-MAXIMUS is able to assign a team of knowledgeable,experienced consultants to the engagement. Specific areas of expertise of our proposed project team include: • Governmental cost accounting • Knowledge of governmental service delivery within each of the departments analyzed • User fee service structure and service type in other local governments • Development of presentations for councils,boards,and the general public Project Roles Our Staffing Approach will include the following team members: • Project Director- The project director's role is to provide project oversight. This includes developing project schedules, assuring that adequate staffing resources are provided when needed, and reviewing project work products. The DMG-MAXIMUS project director is available at all times to assist in the resolution of any problems. • Project Manager-The project manager is responsible for the day-to-day supervision of the engagement. The project manager will participate directly in departmental interviews, fee identification, cost development, and report preparation. The project manager will be responsible for apprising the City of progress on an on-going basis. • Support Consultants — A cost allocation plan/user fee study requires significant data acquisition and manipulation. DMG-MAXIMUS will assign support staff to assist the Project Manager in this effort. We will staff the Azusa project with consultants from our Western Region's Irvine office, with additional support available from our Sacramento office. We will not utilize the services of any other firms. DMG-MAXIMUS will provide a team of highly skilled consultants for Azusa's study. Project Staff The following section describes the project team and their respective roles. The professional summaries illustrate the extensive experience of the consultants that will allow us to bring this project to a successful conclusion. Specific staffing below the project manager level will depend upon the start date of the Azusa engagement. Project Director: Richard Pearl, Vice President Page 16 of 21 April 12,2001 • • Cost Allocation Plan and User Fee Study Azusa,California As a principle officer in the firm, Mr. Pearl will be involved with contract negotiations, provide general project oversight, and marshal appropriate company resources to complete the project in an expeditious and quality fashion. Mr. Pearl has managed and directed hundreds of cost analysis projects during his career with DMG-MAXIMUS. He has been with the firm since 1976. Project Manager and Lead Consultant: Ms. Greta Davis Manager Greta Davis will serve as the Project Manager. Ms. Davis brings a rich combination of significant project management and technical experience to the project. She has managed many cost allocation and cost of service/fee studies for government clients, including (recently) the cities of Vallejo, Dana Point, Mission Viejo, and Lynwood. She is a detail-oriented and hands- on project manager who excels in communicating with clients. Her responsibilities will include development of the overall project plan, communication and coordination with City representatives, and organization and direction of the Project Team. An important goal of the Project Manager is to maintain the Project Team as a cohesive group and provide a consistent approach and voice to the City. Frequent communication between the consultant and the City will be critical to the successful completion of this project, and the Project Manager will fulfill this responsibility as well. Technical Consultant Pool: Various Consulting Staff The Project Manager and Support Consultant will provide most of the work necessary to complete this project. In an effort to maximize project efficiency and minimize cost, the Project Manager may also utilize a pool of highly skilled and experienced Technical Consultants. Our intention is to match specific skills and abilities to the appropriate tasks and project elements. The pool includes,but is not limited to,the following consultants: Thomas J. Moore is a Manager in the financial services division of DMG-MAXIMUS. Since joining us in 1997 he has worked on a wide variety of cost of services studies at the local and state government level. Mr. Moore has participated in many rate calculation studies. The most recent study was with the State of Nevada to analyze the rate calculation methodology for the Department of Information Technology. Mr. Moore conducted a detailed analysis of a Street Maintenance Division within a city's public works department. The Street Maintenance Division study made recommendations related to items and services that should be directly or indirectly charged to service recipients. Mr. Moore worked closely with one of our city clients to analyze their printing services. The key to the study was the development of the cost per copy rate. The analysis factored in labor, materials, and equipment costs on a per copy basis then compared this cost to that of local vendors. Prior to joining DMG-MAXIMUS he worked with public entities developing software. Mr. Moore holds a Bachelors of Science in Business Administration with a concentration in Finance and a Masters of Business Administration, both from California State University, Sacramento. Joseph P. Sumac is a Manager in our Sacramento office, specializing in financial accounting, cost allocation, and revenue projections for cities, counties, and special districts. Recent projects Page 17 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California include the development of a database used in creating GASB 34 compliant financial reports, a revenue forecasting study for the San Francisco Planning Department, and a projection of maintenance costs in the City of Paso Robles, CA. During his tenure with DMG-MAXIMUS he has prepared cost allocation analyses for the California cities of Vacaville, South San Francisco, Santa Maria, and Paso Robles, and for the Colorado counties of Routt, Moffat, Gunnison, and Saguache. Prior to joining DMG-MAXIMUS Mr. Stimac worked in the banking industry and also designed a database used in an environmental study of the Great Basin for the University of California at Davis. He received a BA and BS from Aquinas College with majors in accounting, business administration, and philosophy. In 1997 he completed a Master of Arts degree in analytical philosophy from the Claremont Graduate School. Luis M. Garcia is a Senior Consultant in our financial services division in the Denver, Colorado office. He has worked in cost allocation, user fee practice and has assisted on several special projects. Mr. Garcia has worked on special projects including a ten-year budget forecast for Rincon Valley Fire Protection District, an efficiency and productivity study for the Pasadena Police Department Records Division, and a performance measurement study for the City of Santa Clara. Mr. Garcia has assisted in the preparation of cost allocation plans for several California cities and special districts. These projects include cost plans for Temecula, Richmond, Citrus Heights, Mountain View, Morro Bay, and Santa Rosa Communications Center; fee studies for the cities of Temecula and Richmond. Prior to joining DMG-MAXIMUS he was a Senior Analyst in the Budget Division of Pima County, AZ. Mr. Garcia received his Bachelor's degree in Political Science from the University of California, Riverside. Melissa Gerrits is a Manager with DMG-MAXIMUS and has worked for DMG-MAXIMUS for five years. She is responsible for the following projects: cost allocation plans, state controller annual city transaction reports, indirect cost rate proposals and trial court funding claims. Ms. Gerrits has prepared cost allocation plans for Alpine County, Inyo County, Modoc County, Mono County, Nevada County, San Benito County, Sierra County, Tuolumne County, Yuba County,the City of San Fernando, and the City of Woodland. Iris Ho is a Manager in the financial services division in the Sacramento office. Over the last four years she participated in cost allocation plans, user fee studies, jail rate studies, state controller's report preparation, and indirect cost rate proposals for various cities and counties. Representative clients include Alameda, Beverly Hills, Burbank, Calexico, Culver City, El Centro, Hawthorne, Hayward, Lathrop, Sacramento, Roseville, Salem, San Clemente, San Fernando, Stockton, and Ventura. Her prior experiences included financial statement compilation and audit, financial analysis, job costing system implementation, and various tax preparations in both areas of public accounting practice and private sectors. Ms. Ho received both a Master's degree in Accounting and a Bachelor's degree in Computer Science from the University of Mississippi. She also passed the CPA examination in 1995. Patrick Nga is a Senior Consultant in the Irvine office. Prior to his recent joining our firm, he held public sector finance positions in the mid west, and was a consultant for a software firm installing financial models. Page 18 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California City Staff Requirements With the highly experienced team DMG-MAXIMUS will bring to this project, city staff requirements are held to a minimum. Obviously, however, there is information only city staff can provide, so we will need some assistance and data gathering. Another necessary commitment is the review and critique of data, assumptions, and recommendations. While we cannot project a certain number of hour's commitment, we can assure the city it will not be burdensome. Page 19 of 21 April 12,2001 • . Cost Allocation Plan and User Fee Study Azusa,California CONCLUSION) Summary DMG-MAXIMUS is excited about the possibility of assisting Azusa by completing Cost Allocation and Cost of Service studies. Our company motto is Helping Government Serve the People. Based on our experience with other cities and counties throughout the West, we believe that Azusa and its citizens would reap many benefits from these studies. Very often, the additional revenues identified in our studies exceed the cost of the studies in the first year. The additional revenue can help Azusa provide greater services by reducing the reliance upon limited general fund resources to fund other programs. The detailed cost information resulting from the Cost of Services Study can help management make more informed and beneficial decisions regarding specific programs and services. Furthermore, refined fees based on the actual cost of providing the services can help citizens better understand and appreciate the fees they pay to their government. DMG-MAXIMUS is prepared to provide these services through our professional and highly skilled consultants, who will use our thoroughly tested and successful project approaches and methodologies. We look forward to the opportunity to provide these quality services to Azusa. References and Staff Qualifications Our firm currently has more cities and counties under contract in the United States to provide cost plan and fee study services than all other firms combined. We believe we have achieved this position of leadership through: • Comprehensive responsibility for establishing an indirect cost recovery system. • Guaranteed approval of our cost plans by federal and state representatives. • Thorough knowledge of regulations pertaining to cost recovery and working relationships developed in government at all levels. • Quality development of fee study methodologies and approaches through consultation with governments, industry groups,and advocates. You are welcome to contact any of our clients in California, or elsewhere concerning our services. Specific references are: Page 20 of 21 April 12,2001 Cost Allocation Plan and User Fee Study Azusa,California City of Orange: Ms. Helen Bell Director of Finance (714) 744--2234 City of Irvine Mr. Kurt Mowery Office of the City Manager (949) 724-6053 City of Moreno Valley Mr. Steve Chapman Director of Finance (909)413-3075 Proposal Approval DMG-MAXIMUS is prepared to provide the services described in this proposal. Approved for DMG-MAXIMUS: Date: 4/ ///6/ Richard Pearl, Vice President DMG-MAXIMUS 4320 Auburn Boulevard, Suite 2000 Sacramento, CA 95841 (916)485-8102 Page 21 of 21 April 12,2001