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CONSENT CALENDAR
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
FROM: ROBERT K. PERSON, ASSISTANT CITY MANAGER
VIA: RICK COLE, CITY MANAGER /`4''�
DATE: JULY 1 , 2002
SUBJECT: CONCEPT APPROVAL OF CREATING THE POSITION OF CHIEF
INFORMATION OFFICER
RECOMMENDATION
It is recommended City Council approve the concept of creating the position of Chief
Information Officer and directing staff to create and process the class specification for
this position through the Personnel Board.
BACKGROUND
As a result of recent discussions with City Council, staff is recommending the creation
of a position that would be responsible for: (1) the development of the City's overall
information systems strategy, (2)\ managing citywide information systems planning,
(3) ensuring mid-to long-term plans are prioritized and consistent with resource
allocations, (4) developing new automated systems and programs as well as the
modification and enhancement of existing systems to meet the business needs of the
City, and (5) managing the City's acquisition of new and replacement software and
hardware.
This recommendation is being made to put in place better planning, coordination and
implementation of information technology throughout the City. In the past,
information technology consisted of many independent, stand alone systems and
pieces of software. In today's world, all information technology continues to
converge and it is necessary to establish a central point to manage all of the
converging technologies whether they be related to voice (telephony), data
(computing) or images (video). The recommendation envisions an individual that
would plan and manage the City's centralized automated systems and r late
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- services, including personnel and equipment and would provide strategic
development and use of information technologies; oversee design and
implementation of new systems; coordinate citywide acquisition of software and
hardware, including development arid implementation of a long-range funding plan for
maintenance and replacement of hardware; manage operations and customer support
functions for software applications, telecommunications systems and network
systems and services; establish goals and policies in accordance with the division's
mission and service level objectives; prioritize and supervise the implementation of
these goals and objectives; manage the preparation and administration of division
operating and capital improvement budgets and recommends and approves
technology budgets and expenditures for all departments; works closely with
department and division heads to coordinate automated systems implementation and
operations for the City; develop and implement citywide long-range information
systems strategies, which involve facilitating discussions with City management
regarding current and anticipated information services requirements, applications
development, enhancement requests and alternative approaches; prioritize the
implementation of new systems and enhancements to existing systems; manage
design, development, implementation, training and customer support for client server
software applications; geographic information systems (GIS); electronic document
management systems (EDM); word wide web (WWW) Internet/Intranet/Extranet
systems; telecommunication systems including telephone switches, key systems, call
accounting systems, voicemail systems, interactive voice response systems, cabling
systems and automated call distribution systems; and network systems and services
including servers, desktop computers, printers, data switches, routers, hubs, firewalls
and gateways; manage preparation of request for proposals, evaluation of systems
and services and administration of equipment and software contracts and service
level agreements; review departments' requests for hardware and software and
makes recommendations, as appropriate, on alternative system or service options;
coordinate citywide acquisition of software and hardware, including development and
implementation of a long-range funding plan for maintenance and replacements;
manages systems design, development and implementation of new or enhanced
systems with a focus on web browser enabled interfaces and electronic commerce
strategies; establish and maintains written policies and procedures for acquisition,
development, implementation, modification, and use of systems and services; and,
oversees the operations of computer, network and telecommunication systems,
ensuring adequate security, performance and reliability.
The individual will not have direct supervisory authority over information technology
personnel in divisions located in the Police and Light/Water departments, however,
the individual will be responsible for budget and workplan approvals within those
divisions.
Staff will return to the City Council for formal approval of the class specification, salary
range and budget modification upon processing and approval by the Personnel Board.
It is staff's intent to advertise this as an in-house promotional opportunity once
Council approval is attained.
FISCAL IMPACT
There is no fiscal impact as a result of this recommendation. Staff will return with a
more detailed recommendation on a proposed salary for the position when the class
specifications are brought back to City Council for approval.
Division of Information Technology
CIO
Police Information Technology City Information Technolgy Services City Communlcatlon/PhoneServices Light c Water Information
Services 1010930000 1010940000 Tehnolgy Services
102031000 3140930000