HomeMy WebLinkAboutE-10.1. Approve Second Amendment to PSA with InfosendCONSENT CALENDAR
TO: HONORABLE CHAIRPERSON AND MEMBERS OF THE AZUSA UTILITY
BOARD
FROM: MANNY ROBLEDO, DIRECTOR OF UTILITIES
DATE: JULY 26, 2021
SUBJECT: APPROVE SECOND AMENDMENT TO THE PROFESSIONAL SERVICES
AGREEMENT WITH INFOSEND, INC. TO PROVIDE BILL PRINT AND
MAILING SERVICES
BACKGROUND:
Pursuant to a competitive solicitation on July 23, 2018, the Utility Board authorized the issuance
of a three-year contract purchase order to Infosend, Inc. (“Infosend”) for the printing and mailing
of Azusa Light & Water (“ALW”) utility bills, the contract with Infosend will expire on July 31,
2021. The proposed action approves an Amended and Restated Agreement with Infosend to
enable ALW to continue to utilize the bill print and mailing services for an additional two year
term.
RECOMMENDATION:
Staff recommends the Utility Board take the following actions:
1) Approve the Second Amendment to the Professional Services Agreement
(“Second Amendment”) with Infosend, in an amount not to exceed $225,000
annually; and
2) Authorize the Mayor to execute the Second Amendment, including any related
forms required by Infosend, in a final form acceptable to the City Attorney.
ANALYSIS:
Infosend has provided ALW with bill print and mailing services since 2008 and over the years
has done a very good job performing the services required by the contract. Through several
competitive bid solicitations Infosend has consistently demonstrated that they are the lowest and
most responsive service provided.
E-10Approved
Utility Board
7/26/21
Contract Purchase Order 2nd Amendment: Infosend, Inc.
July 26, 2021
Page 2
Infosend has also worked well with the utility and its CIS vendor through all electronic file
transmittal format changes, bill print layout revisions and consistently provides great customer
service support. Therefore staff is recommending that Infosend’s contract be extended by two
years, to continue existing services. Infosend has agreed to this contract extension with no
change to existing fees and services charges.
FISCAL IMPACT:
Funds for this contract purchase order are included in the current approved budget for the Azusa
Light & Water Consumer Services Division.
Prepared by: Reviewed and Approved:
Alicia Holmes Manny Robledo
Assistant Director of Utilities Director of Utilities
Customer Care & Solutions
Reviewed and Approved:
Sergio Gonzalez
City Manager
Attachment:
1) Second Amendment to Infosend Professional Services Agreement