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HomeMy WebLinkAboutD-7 Staff Report - New Class Specification Director of Information TechnologySCHEDULED ITEM D-7 TO: HONORABLE MAYOR AND CITY COUNCIL FROM: SERGIO GONZALEZ, CITY MANAGER VIA: TALIKA M. JOHNSON, DIRECTOR OF ADMINISTRATIVE SERVICES DATE: AUGUST 21, 2023 SUBJECT: ADOPT RESOLUTION APPROVING NEW DEPARTMENT HEAD CLASSIFICATION - DIRECTOR OF INFORMATION TECHNOLOGY SUMMARY: The new full-time executive position of Director of Information Technology will replace the existing Director of Information Technology and Library Services, responsible for overseeing the Information Technology Department. The recommended action is in accordance with Section 2-90 (15) (b) of the City of Azusa's Municipal Code, whereas new Department Head positions are created via a Resolution of the City Council. Class Specifications and Essential Functions are to be determined by the City Manager, and this position serves at the will of the City Manager. RECOMMENDATION: Staff recommends City Council take the following action: 1)Approve the attached Resolution No. 2023-C38 to replace the existing Department Head position of Director of Information Technology and Library Services with Director of Information Technology class specification. DISCUSSION: With the recent retirement of the Information Technology and Library Services Director and increased IT service demands, the IT Department is undergoing a restructuring. Any former variations of the Information Technology Director Class Specification, including the Director of Information Technology and Library Services will be eliminated. Following is the proposed salary range for the new position, which is on par with other executive level positions within the City: Approved City Council August 21, 2023 New Department Head Classification – Director of Information Technology August 21, 2023 Page 2 CLASSIFICATION BARGAINING GROUP RANGE BASE ANNUAL SALARY Director of Information Technology CONTRACT DIRIT $195,000 Staff recommends the City Council approve the attached Resolution to update the Director of Information Technology classification specification. FISCAL IMPACT: Funding for this position is included in the Fiscal Year 2023/24 Budget. Prepared by: Reviewed and Approved: Talika M. Johnson Sergio Gonzalez Director of Administrative Services City Manager Attachments: 1) Resolution No. 2023-C38 2)Director of Information Technology RESOLUTION NO. 2023-C38 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF AZUSA APPROVING NEW DEPARTMENT HEAD CLASSIFICATION DIRECTOR OF INFORMATION TECHNOLOGY WHEREAS, the City of Azusa Municipal Code Section 2-90 outlines the Powers and Duties of the City Manager. WHEREAS, as is outlined in Section 2-90 (2), it is the duty of the City Manager to make recommendations to the City Council he has found necessary for effective management of the City; WHEREAS, it is important to ensure each Department in the City is run and managed in the most efficient manner; WHEREAS, the Director of Information Technology and Library Services retired in April 2023 and that classification is no longer appropriate to meet the City’s operational needs; WHEREAS, the any former classification specification(s) for Director of Information Technology and any variations thereof are obsolete; and WHEREAS, the proposed classification specification which outlines the essential functions of the Director of Information Technology is attached; NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of Azusa does hereby replace the existing Department Head position of Director of Information Technology and Library Services with the Director of Information Technology position who will serve as the Department Head over the Information Technology Department and that this position is created in collaboration with Azusa Municipal Code Section 2-90 (15) (b). The City Clerk shall certify the passage of this Resolution. APPROVED AND PASSED this 21st day of August, 2023. MAYOR OF THE CITY OF AZUSA I HEREBY CERTIFY that the foregoing Resolution was duly passed by the City Council of the City of Azusa at a regular meeting thereof held on the 21st day of August 21, 2023. AYES: COUNCILMEMBERS: NOES: COUNCILMEMBERS: ABSENT: COUNCILMEMBERS: Attachment 1 CITY CLERK OF THE CITY OF AZUSA Adopted 8/21/2023 Range DIRIT CITY OF AZUSA DIRECTOR OF INFORMATION TECHNOLOGY DEFINITION Under general administrative direction, plans, directs, and coordinates the Information Technology Department, including the City’s network, computing, geographical information systems, and telecommunications systems for all City departments; takes a leadership role in the implementation of the goals and objectives of the Information Technology Department; and performs related duties as required. CLASS CHARACTERISTICS Reporting to the City Manager, this position gives leadership to the Information Technology Department and a key member of the City's Executive management team with the primary responsibility for fostering an organization and work environment emphasizing the value of technology. The incumbent is expected to exercise independent judgment, wisdom, common sense, and initiative in establishing efficient and effective departmental operations consistent with City Council policies and administrative guidelines established by the City Manager. ESSENTIAL FUNCTIONS Implements and administers the City’s centralized automated systems and related services, including personnel and equipment; provides strategic development and use of information technologies; oversees design and implementation of new systems; coordinates citywide acquisition of software and hardware, including development and implementation of a long-range funding plan for maintenance and replacement of hardware; and manages operations and customer support functions for software applications, telecommunications systems and network systems and services. Manages design, development, implementation, training and customer support for all software applications; including but not limited to: geographic information systems (GIS); electronic document management systems (EDM); Internet/Intranet/Extranet systems; mobile device management systems (MDM), telecommunication systems, financial system, utility billing and customer information systems, utility Supervisory Control and Data Acquisition systems (SCADA), municipal library systems, website and social media, network and all other distributed systems. Works closely and collaborates with department and division heads to coordinate new technologies, systems implementation and operations for the City. Develops new automated systems and programs as well as the modification and enhancement of existing systems to meet the business needs of the City. Manages the City’s acquisition of new and replacement software and hardware, manages departments’ requests for hardware and software and makes recommendations, as appropriate, on alternative system or service options. Develops and implements citywide long-range systems strategies, which involve facilitating discussions with City management regarding current and anticipated information services requirements, applications development, enhancement requests and alternative approaches. Attachment 2 Class Specification - Director of Information Technology Adopted 8/21/2023 Range DIRIT Page 2 of 3 Prioritizes the implementation of new systems and enhancements to existing systems. Manages written policies and procedures for acquisition, development, implementation, modification, and use of systems and services. Manages preparation of request for proposals, evaluation of systems, services, administration of equipment, software contracts and service level agreements. Coordinates citywide acquisition of software and hardware, including development and implementation of a long-range funding plan for maintenance and replacements. Manages the preparation and administration of the Information Technology operating, capital improvement and grant budgets; recommends and approves IT budgets and IT expenditures for all departments. Prepares and administers federal and state grants, and grants from private foundations. Selects department employees; plans and organizes work; develops and establishes work methods and standards; conducts or directs staff training and development; reviews and evaluates employee performance; executes disciplinary action. Oversees and monitors the management of all IT systems ensuring adequate security, stability, performance and reliability; establishes citywide standards for hardware, software and telecommunications and network infrastructure. Works with department administrative and supervisory staff to establish positive performance management process and techniques to create and maintain a challenging, customer focused work environment that encourages employee development, teamwork and continuous improvement. Participates in City management staff meetings and may serve on special task forces or direct the conduct of projects having a general city-wide impact. Makes presentations to City Council and/or represents the department at City Council and/or civic or professional group meetings. Performs related duties and responsibilities as required. QUALIFICATION GUIDELINES Education and/or Experience Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance as determined by the City. Example combinations include but are not limited a Bachelor's degree from an accredited college in Computer Science, Information Systems, or related field and five years of increasingly responsible experience developing, managing and supporting technology infrastructure at a managerial level including staff training and direct supervision. Class Specification - Director of Information Technology Adopted 8/21/2023 Range DIRIT Page 3 of 3 Knowledge and Skills Knowledge of principles and practices in the planning, design, and management of complex information systems, including local area networks (LAN), wide area networks (WAN), wireless LAN (WLAN), storage area, hyperconverged, and fiber optic network systems; operating principles and characteristics of voice communication systems and services; troubleshooting principles and methods; principles and practices of sound personnel management and supervision. Skill in administrative principles and practices of goal setting, program development and implementation, budget development, planning, and organization. Ability to plan, organize, and direct the work of technical and professional support staff; develop, implement, and interpret goals, objectives, policies, procedures, work standards, and internal controls; prepare and administer a divisional budget; analyze complex administrative and technical problems; troubleshoot hardware and software problems; prepare program documentation, user procedures, reports of work performed, and other written materials; communicate in English, both orally and in writing; establish and maintain effective working relationships with supervisors, fellow employees, and the public. MARGINAL FUNCTIONS These are position functions which may be changed, deleted, or reassigned to accommodate an individual with a disability. SPECIAL REQUIREMENTS Possession of and ability to maintain a valid Class C California Driver’s License and a satisfactory driving record. Environmental Conditions Work is performed primarily in a standard office setting; incumbents may be required to work extended hours including evenings and weekends from time-to-time and drive on City Business. Physical Conditions Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.